Product Owner-SolutionsITW

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth and work together to increase year-over-year revenue company efficiency and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales delivering dignity to the organization and its employees and sharing a passion for building a legacy.

Overview

of the Position The Product Owner will translate approved product priorities into clear delivery-ready work for Cordance Commerce engineering teams. This person will own backlog quality refinement user stories acceptance criteria requirement clarification dependencies and release readiness to ensure Engineering understands what they are building why it matters and what successful delivery looks like. The Product Owner will work closely with the Product Manager Engineering Design Quality Assurance Architecture Customer Success Support Sales and other business partners. The Product Manager owns product vision strategy roadmap priorities and outcome decisions while the Product Owner turns those priorities into executable work and supports the team through delivery

Core Responsibilities

Own and maintain a clear prioritized and delivery-ready product backlog for assigned Commerce products or value streams. Translate approved roadmap priorities and business outcomes into epics features user stories acceptance criteria and supporting documentation. Partner with the Product Manager to ensure backlog priorities reflect customer value revenue growth retention risk strategic opportunities and technical dependencies. Lead regular backlog refinement and ensure upcoming work meets the team's Definition of Ready before sprint planning. Participate actively in sprint planning reviews retrospectives release planning and other Agile ceremonies. Clarify requirements throughout delivery and document decisions assumptions scope changes and acceptance expectations. Accept or reject completed work against agreed acceptance criteria and coordinate business validation when necessary. Manage functional dependencies and sequencing across Product Engineering Design QA Architecture Operations and customer-facing teams. Support release readiness by confirming scope acceptance documentation stakeholder communication training needs dependencies and outstanding risks. Partner with Customer Success Support Sales Implementation and customers to clarify needs and incorporate validated feedback into the backlog. Provide clear delivery updates covering backlog health readiness risks dependencies decisions release scope and planned-versus-delivered work. Maintain accurate and current backlog and delivery information within Jira and related collaboration tools. Help continuously improve product-delivery practices without introducing unnecessary process. Competencies Backlog Leadership Maintains a healthy prioritized backlog with sufficient detail and delivery-ready work for upcoming sprints. Requirement Clarity Translates business and customer needs into understandable stories and testable acceptance criteria. Customer & Business Focus Connects delivery work to customer value revenue growth retention operational improvements and strategic outcomes. Delivery Partnership Works closely with Product Engineering Design and QA to resolve ambiguity and keep work moving. Prioritization & Judgment Makes practical tradeoffs based on value urgency risk dependencies effort and available capacity. Communication & Influence Communicates effectively with technical and non-technical stakeholders and drives decisions without relying on formal authority. Data-Informed Improvement Uses product and delivery data to improve backlog quality predictability adoption and outcomes. Accountability Maintains clear ownership decisions deadlines and follow-through throughout the delivery lifecycle.

Required Experience

5+ years of experience in Product Ownership Product Management Business Analysis or a similar software-delivery role. At least 3 years of experience working directly with Agile or Scrum software engineering teams. Demonstrated experience owning and refining product backlogs and writing epics user stories and clear acceptance criteria. Strong understanding of the software development lifecycle including testing release planning and production readiness. Experience prioritizing work based on customer value business impact risk technical dependencies and delivery capacity. Hands-on experience with Jira or a comparable Agile work-management platform. Strong facilitation organization analytical thinking written communication stakeholder management and conflict-resolution skills. Ability to work effectively during North American business hours with distributed teams and stakeholders. Bachelor's degree in Business Computer Science Engineering Information Systems a related field or equivalent practical experience.

Preferred Experience

CSPO PSPO or comparable Product Owner certification. Experience with commerce retail point-of-sale marketplace inventory order management payments donation thrift/resale or similar transactional software. Experience working within a multi-product B2B SaaS portfolio or acquisition-led organization. Familiarity with prioritization frameworks such as RICE WSJF MoSCoW or similar methodologies. Experience with Confluence Miro Figma Lucidchart Power BI or comparable documentation design and reporting tools. Experience supporting cloud migrations platform modernization product integrations data initiatives or customer migrations. Experience using customer feedback product analytics support data and adoption data to inform backlog decisions. Comfort working with APIs integrations data flows and technical dependencies. Success Measurements Backlog Health & Readiness Maintains a prioritized backlog with sufficient delivery-ready work for upcoming sprints. Improves the clarity and testability of requirements and acceptance criteria. Reduces defects and rework by ensuring completed work meets clear acceptance criteria before release. Delivery Predictability Improves alignment between roadmap priorities sprint commitments and delivered outcomes. Reduces avoidable carryover requirement-related delays and rework. Stakeholder Alignment Ensures Product Engineering and business stakeholders share a clear understanding of priorities scope decisions and tradeoffs. Provides timely visibility into risks dependencies changes and release readiness. Customer & Business Outcomes Maintains traceability between delivered work and expected customer or business outcomes. Uses customer feedback and outcome data to recommend backlog adjustments to the Product Manager. Please note that we do not accept unsolicited resumes work on a Corp-to-Corp basis or engage with non-vetted external agencies. Why Join Us? At Cordance we believe in taking care of our team members. When you join us you’ll enjoy a comprehensive benefits package designed to support your health financial well-being and work-life balance Health and Wellness Comprehensive Health Coverage Coverage begins on your first day of employment. Retirement Savings 401K Plan (US) We match 11 for the first 3% of contributions and 0.51 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. RRSP (CAN) We match 11 for the first 3% of contributions and 0.51 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. Paid Time Off Flexible PTO Enjoy uncapped paid time off to balance your work and personal life. Parental Leave 12 weeks paid leave for all employees. Remote Work Support Monthly Stipend Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. Holidays Generous Holiday Schedule Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age creed sex nationality ancestry national origin disability status genetics protected veteran status affectional or sexual orientation gender identity or expression marital status or any other characteristic protected by federal state or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources. This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law please visit https//cordance.co/applicant-notices/