Be the one building AI-powered experiences where they matter most. At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operational efficiency and build stronger customer relationships. Help build support and operate technology used by more than 8000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Role Overview The Principal AI Solutions Architect helps strategic customers turn ambitious AI initiatives into production-ready solutions that improve customer experience operational performance and enterprise adoption . Supporting the newly launched Agentic AI Orchestration program this role combines hands-on architecture and rapid prototyping with executive-level … Sign In to View