Customer Success US (Remote) Full-time Description As Director Customer Success you will own the post-sale customer journey onboarding adoption renewal and expansion. You will build the function as an AI-native operation using AI to give every customer more value from Reco without growing headcount in a straight line. You will report to the SVP Customer Success and lead a team of Customer Success Managers. This is a player-coach leadership role for someone who wants to build not just run a function. Responsibilities Lead and scale the team Hire coach and develop Customer Success Managers with clear goals career paths and a culture of ownership and technical curiosity. Design the coverage model segmentation and handoffs across Sales Solutions Engineering Support and … Sign In to View