We are seeking a proactive organized and customer-focused Virtual Assistant – Customer Service & Social Media Support to support a premium automotive service business. The ideal candidate has strong communication skills experience handling customer inquiries and appointment bookings and the ability to manage social media engagement and basic video editing. This role requires someone who is responsive detail-oriented comfortable working in a fast-paced environment and committed to delivering an excellent customer experience. Key Responsibilities Customer Service & Appointment Scheduling Respond promptly to customer inquiries through SMS Instagram Facebook and website messages. Qualify leads and assist customers with appointment bookings. Follow up on missed inquiries pending quotes and potential customers. Maintain accurate customer information and updates in the CRM. Provide professional … Sign In to View