Senior Customer Success Manager (m/f/d)

Boardwise All jobs
Remote Germany
6 hour(s) ago Remote
Zendesk HubSpot Salesforce C
Job Overview
Company Boardwise
Job Type Full-time
Job Level senior
Posted 2026-11-02
Last Seen 6 hour(s) ago

Job Description

Your mission As a Senior Customer Success Manager at Boardwise you will help our enterprise customers successfully implement adopt and scale Boardwise across their organisation. You act as a trusted advisor for board offices executive assistants governance teams and senior stakeholders - combining customer success with consulting and change management. Your focus is to guide customers through onboarding and adoption identify organisational challenges and ensure that Boardwise creates long-term value in their daily work. Your responsibilities Manage strategic enterprise customers across onboarding adoption retention renewals and expansion Lead implementation and change projects with multiple stakeholders Consult customers on governance meeting preparation collaboration and decision-making processes Facilitate onboarding sessions workshops trainings and enablement formats Identifyadoption risks and develop clear actions to … Sign In to View

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