Director of Operations Ready to build and scale the operational backbone for a global pioneer in power quality and energy monitoring? As our North American expansion accelerates we are hiring a strategic hands-on Director of Operations to drive delivery optimize processes and build a world-class execution engine. Reporting directly to the Chief Operating Officer you will lead our Project & Program Management Business Analysis and Field Services teams. Working across Sales Engineering Finance and Product you will turn rapid growth into scalable operation leveraging data to streamline customer project delivery and on-site field execution. If you are an operational leader who excels at bridging high-level strategy with hands-on field execution this role was built for you. Location Remote (hybrid preferred if local to Northern Virginia) Schedule Eastern Standard Time Compensation $160000 - $200000 base with a 20% target annual bonus Responsibilities Operational Strategy & Team Leadership Strategic Execution Develop and execute an operational strategy aligned with core business goals building scalable processes to manage growth and mitigate operational risk. Team Development & Succession Lead coach and develop multidisciplinary teams across Project Management Program Management and Field Services—fostering high accountability and building leadership depth for organizational resiliency and future executive succession. Workforce & Performance Alignment Partner with executive leadership on workforce planning resource allocation and continuous improvement initiatives that elevate team productivity and customer satisfaction. Project Management Office (PMO) Standardization & Governance Lead the Project Management team driving customer implementations and internal strategic initiatives establishing standardized methodologies governance documentation and executive reporting. On-Time In-Scope Delivery Improve project visibility through milestone tracking and resource planning to ensure initiatives are delivered on time within scope and on budget. Cross-Functional Handoffs Partner with Sales and Engineering to streamline project handoffs and customer onboarding. Business Process Improvement & Automation Process Excellence & Automation Oversee the Business Analysis function to evaluate workflows champion Lean/continuous improvement methodologies and eliminate manual effort through smart automation. Systems Optimization Maximize the performance and utilization of enterprise systems (ERP CRM) to increase efficiency and elevate the customer experience. Data Analytics & Performance Management Executive Dashboards & Forecasting Build operational dashboards and leverage business analytics to refine forecasting and drive data-backed decision-making. KPI Tracking Monitor manage and present key operational metrics to executive leadership—including project completion rates customer satisfaction process efficiency and supplier performance. Global & Cross-Functional Alignment Unified Execution Partner seamlessly across Sales Engineering Finance Customer Support Logistics/Warehouse Executive Leadership and global headquarters to ensure tight organizational alignment. Requirements Baseline Requirements Education & Experience Bachelor’s degree in Business Operations Management Supply Chain Engineering or a related field backed by 8–12 years of progressive operations leadership experience—including 5+ years directly leading cross-functional teams and managing multiple operational functions simultaneously. PMO & Process Excellence Strong working knowledge of project management methodologies with a proven track record of leading organizational process improvements. Systems & Analytics Hands-on experience with ERP systems CRM platforms and operational reporting supported by strong analytical and financial acumen. Leadership & Executive Presence Excellent communication and executive presentation skills with a history of building and coaching high-performing teams. Travel Flexibility Willingness to travel up to 35% (including visits to Ashburn VA and global headquarters). What Will Make You Stand Out Domain & Technical Context Experience within manufacturing industrial technology electrical equipment automation or energy management industries with direct exposure to supporting technical product organizations. Certifications PMP certification. Global Exposure Prior experience working with international organizations. How We Measure Success In your first 12–18 months success in this role means PMO Standardization You have standardized project management processes governance and reporting across all customer implementations and internal initiatives. Delivery Performance You have measurably increased on-time project delivery and operational execution. Executive Visibility You have developed and implemented executive operational KPI dashboards that drive data-backed decision-making. Process Automation You have identified and executed high-impact business process automation opportunities that eliminate manual effort and increase efficiency. Cross-Functional Alignment You have strengthened operational integration and collaboration across Sales Engineering Operations and Finance. Scalable Operations You have built a resilient scalable operational structure fully equipped to support our continued expansion. Company Benefits Health Vision Dental – Client covers 80% of employee premium 401K with 4% match PTO All Federal Holidays Annual Bonus Professional Development Opportunities. No wait on any benefits enroll day 1. Pay $160000.00 - $200000.00 per year Benefits 401(k) matching Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s) Are you legal to work in the US without sponsorship? Have you previously overseen both a Project Management Office (PMO) and Field Operations / Services simultaneously? Do you have direct experience in electrical equipment power quality energy management industrial automation or data center infrastructure? What are your salary requirements? Willingness to travel 50% (Preferred) Work Location Remote