We are seeking a strategic client-focused Client Experience Director to own and elevate the end-to-end experience across our managed services portfolio. This role is accountable for client retention satisfaction and long-term partnership health. The Client Experience Director serves as the executive escalation point for high-impact client issues leads cross-department coordination during service challenges and ensures a consistent white-glove experience across all managed services engagements. This is a highly visible leadership role that requires strong executive presence operational discipline and the ability to align delivery teams with client expectations. Primary Responsibilities Client Experience Ownership Own the end-to-end client experience across all managed services accounts. Maintain accountability for client retention satisfaction and long-term relationship health. Serve as the final escalation point for … Sign In to View