Based in the US WFH travel required Job Responsibilities Key Account Maintenance Manage daily communication and relationship maintenance with key accounts respond promptly to customer inquiries needs and complaints enhance customer satisfaction and maintain long-term partnerships. Order Management Handle order changes delays and exceptions to ensure accurate and timely fulfillment. Promotional Campaign Support Collaborate with sales team to execute promotional programs for key accounts. Responsible for pre-campaign information alignment order & customer issue follow-up during campaigns post-campaign data reconciliation and review. Account Records & Cross-functional Coordination Maintain customer account records regularly sync order promotion and delivery information coordinate with internal teams including sales warehouse and supply chain. Risk Alert & Information Sync Proactively identify potential customer risks promptly report key … Sign In to View