Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication Pindrop delivers continuous identity verification and deepfake detection across voice video and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year including top U.S. banks as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents Pindrop restores trust while reducing fraud lowering operational costs and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation Pindrop is backed by leading investors including Andreessen Horowitz IVP and CapitalG. What you'll do As a Senior Software Engineer on the Authentication team you will help build and scale the cloud services behind Passport as the team continues moving customers onto its cloud platform. You’ll focus on highly reliable secure authentication services that power voice-based identity verification at scale while increasingly leveraging AI/ML-driven signals and tooling to strengthen fraud defenses and engineering productivity. More specifically you will Design develop test deploy and monitor high-performance backend services and APIs using Go and Python with an emphasis on secure low-latency authentication and identity workflows. Build and maintain cloud‑native services across AWS and GCP (e.g. S3 DynamoDB Kinesis IAM) with a focus on reliability scale and secure production operation including data pipelines that feed downstream ML and risk models used in authentication decisions. Deliver features and enhancements through the full software development lifecycle including implementation automated testing deployment and operational support using CI/CD and infrastructure‑as‑code practices. Tackle complex software engineering problems in authentication identity and fraud prevention—contributing to architecture decisions threat‑aware design and continuous improvement of engineering best practices across the team. Integrate and consume AI/ML capabilities (for example model-backed risk scores deepfake detection signals or ML‑driven policies) by collaborating with Research MLOps and Protect/Passport teams and help productionize these models into scalable observable services. Use observability and diagnostics tooling (metrics logging tracing dashboards) to troubleshoot production issues reduce alert noise and systematically improve reliability and latency for authentication journeys. Partner closely with software engineering test engineering research product Protect Passport and Core teams to deliver new capabilities and improve existing ones including AI‑enhanced identity and fraud experiences for customers. Participate in the team’s on‑call rotation including helping cover after‑hours alerts as we expand distributed support coverage for our customer‑facing authentication platform. Contribute to documentation runbooks and design reviews that clarify how authentication services behave how AI/ML components are used safely and how other engineers should integrate with the platform. Who you are You are a strong communicator who collaborates effectively across engineering product test research and other cross‑functional partners. You are an owner who can independently drive work from design through production with strong judgment around performance scale security and reliability in authentication flows. You are energized by solving hard technical problems and improving systems processes and engineering standards especially in high‑stakes security‑sensitive environments. You are resilient adaptable and effective in environments that require context switching rapid troubleshooting and operating through ambiguity while maintaining high quality. You are resourceful and curious—comfortable learning new tools (including AI tooling) and teaching yourself what you need to move a problem forward then sharing that knowledge with the team. You are invested in helping others grow and bring a mentorship mindset to code reviews pairing and day‑to‑day collaboration. Your skill-set Must-haves 5-7+ years of professional software development experience building backend services and APIs. Strong experience with Go Python or similar languages plus a solid foundation in data structures algorithms concurrency and Linux-based development. Hands-on experience designing and operating cloud-native systems in AWS or GCP including managed services such as S3 DynamoDB Kinesis and IAM. Experience with CI/CD DevOps Docker Kubernetes and production ownership including deploying monitoring troubleshooting and supporting services in live environments. Nice-to-haves Experience with backend data stores and messaging technologies such as Redis MySQL RabbitMQ and Elasticsearch. Experience in authentication identity fraud prevention or other security-sensitive product environments. Experience with observability tooling and production diagnostics across metrics logging and tracing. Exposure to UI work or adjacent product experiences that connect backend systems to customer-facing workflows. What's in it for you At Pindrop you’ll work on the backend and platform systems that power Passport helping secure critical customer interactions where trust fraud prevention and identity verification matter every day. You’ll tackle meaningful cloud engineering challenges that shape reliability scalability and the speed at which products reach customers with direct visibility into the impact of your work. As a senior engineer you’ll have the opportunity to influence architecture raise technical standards and help strengthen a growing team alongside experienced partners across the platform. You’ll join a company operating at the intersection of authentication fraud prevention and deepfake defense where strong engineering directly supports the business and the customers who rely on it. What we offer As a part of Pindrop you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer Competitive compensation package including RSUs (Restricted Stock Units) for all employees so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly we prioritize meaningful in-person moments through regular team on-sites company-wide events and intentional gatherings that foster connection collaboration and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth skill-building certifications and continued education. This position will be posted for 45 days after 6/23/26. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position a candidate's work experience education/training and key skills as well as market and business considerations when extending an offer. US Base Pay Range $130000 $170000 USD Not sure if this is you? We want a diverse global team with a broad range of experience and perspectives. If this job sounds great but you’re not sure if you qualify apply anyway! We carefully consider every application and will either move forward with you find another team that might be a better fit keep in touch for future opportunities or thank you for your time. AI - A Transformative Force At Pindrop we view artificial intelligence as a transformative force that when harnessed responsibly can unlock unprecedented value for our customers partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer all qualified applicants receive consideration for employment without regard to race color age religion sex gender gender identity or expression sexual orientation national origin genetic information disability marital and/or veteran status.