About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people then we want to talk to you! About the Role We’re looking for motivated individuals to help manage robots on public roads and provide valuable feedback to team leads for system improvements. This may include some public road testing and staying flexible with other tasks as needed. You’ll report to the shift lead and play a key role in keeping operations running smoothly. Shift This role requires flexible hours/days ranging from 6AM to 11 PM Monday through Sunday. You’re excited about this opportunity because you will… Foster a culture of safety inclusivity and open communication within the team. Become proficient in the software used for Remote Assistance operations. Support robots by using our remote system to efficiently address their needs. Collaborate with the team to identify inefficiencies offering feedback to shift lead(s) to continually improve team efficiency Aid operators in their daily activities ensuring adherence to Remote Assistance standards. We’re excited about you because… 2+ years of autonomous and/or robotics operations background experience. Strong skills in Google Suite applications such as Sheets Docs Slides Forms and Calendar Ability to communicate via Slack clearly and effectively both in writing and verbally. Self-motivated quick to learn and able to perform well under pressure. Well-organized and attentive to detail. Foster a strong safety culture by ensuring operations are safe and efficient. Experienced in Jira issue reporting/ticketing tools to collect feedback schedule fixes and track progress. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21 2023 through December 21 2023 and resumed using Covey Scout for Inbound again on June 29 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here Covey About DoorDash At DoorDash our mission to empower local economies shapes how our team members move quickly learn and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly which gives our team members the opportunity to share their unique perspectives solve new challenges and own their careers. We're committed to supporting employees’ happiness healthiness and overall well-being by providing comprehensive benefits and perks including premium healthcare wellness expense reimbursement paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company industry and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel. Statement of Non-Discrimination In keeping with our beliefs and goals no employee or applicant will face discrimination or harassment based on race color ancestry national origin religion age gender marital/domestic partner status sexual orientation gender identity or expression disability status or veteran status. Above and beyond discrimination and harassment based on “protected categories” we also strive to prevent other subtler forms of inappropriate behavior (i.e. stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women non-binary or gender non-conforming LGBTQIA+ American Indian or Native Alaskan Black or African American Hispanic or Latinx Native Hawaiian or Other Pacific Islander differently-abled caretakers and parents and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation. If you need any accommodations please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21 2023 through December 21 2023. We resumed using Covey Scout for Inbound again on June 29 2024 and ceased using Covey Scout for Inbound on April 30 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here https//getcovey.com/nyc-local-law-144