Senior Project Manager, Professional Services

Professional Services Senior Project Manager

About the Job

Rubrik Professional Services is looking for a high-energy strategic and results-driven Senior Project Manager to lead complex enterprise customer implementations and help shape the future of our delivery practice. In this role you will be customer-facing acting as a trusted advisor to ensure deployment success business value realisation and operational efficiency. You will own high-stakes client engagements end-to-end bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight.

About You

As a Senior Project Manager in our PS Organisation you will drive impact primarily through hands-on delivery excellence leadership and practice enablement.

• Project & Client Delivery Excellence Drive Complex Engagements Lead end-to-end delivery of complex concurrent enterprise-level customer projects from kickoff to sign-off within fast-paced environments. Scope & Milestone Management Prepare enterprise customers for deployment establish clear success criteria track deliverables set targets manage resources and ensure project execution adheres to deadlines and budgets. Risk & Issue Governance Proactively identify track and mitigate project risks and technical dependencies resolving issues autonomously before they escalate. Stakeholder Alignment Serve as the single point of contact and escalation owner for customer executives cross-functional internal teams (Engineering Customer Support Sales) and third-party partners. Quality & Performance Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.
• PMO & Process Optimisation Partner with PS leadership to help build refine and maintain the PMO governance framework including standard operating procedures project methodologies and key performance indicators. Continuous Improvement Flag bottlenecks and recommend improvements that enhance operational efficiency margins and customer satisfaction. Assist in establishing best practices for your engagements resource allocation utilisation tracking and project health reporting across the PS portfolio.

Required Qualifications

8+ years of direct Project Management experience delivering customer-facing enterprise technical projects within a Professional Services or Consulting organisation. Previous experience with managing customers from Financial Services Government Healthcare industries Track record of managing multiple complex high-visibility client engagements concurrently in a fast-paced technology environment. Demonstrated ability to work autonomously exercising strong judgment and decision-making in ambiguous high-pressure customer situations. Expert knowledge of modern project management tools (e.g. Smartsheet Jira Confluence Asana) as well as Google Workspace. Fluent written and spoken French and English skills is must. Exceptional executive communication stakeholder management negotiation and conflict resolution skills. Good to Have

Qualifications

Recognised credentials like Project Management Professional (PMP) PRINCE2 knowledge of Agile/Scrum (CSM PMI-ACP) or Lean frameworks. Technical Background Prior hands-on experience or foundational knowledge in Data Management Cloud Infrastructure (AWS Azure GCP) Data Protection Enterprise Storage Cybersecurity or SaaS delivery is a strong plus. Financial acumen regarding professional services metrics (e.g. revenue recognition margin utilisation project profitability). Experience contributing to PMO governance practices. About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences we collaborate with customers to identify and address complex technical challenges improve operational efficiency and maximise their investment in Rubrik. We are 100% focused on customer success operational excellence and empowering our team members to grow lead and innovate. LI-Remote Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK) the Security and AI Operations Company leads at the intersection of data protection cyber resilience and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing monitoring and recovering data identities and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes. Linkedin X (formerly Twitter) Instagram Rubrik.com Inclusion @ Rubrik At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture Our Company We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work. Your contributions help us innovate and break boundaries. Our Communities We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS