The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success Technical Account Management and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you own strategic and complex Enterprise accounts across acquisition implementation adoption expansion and escalation. You lead technical strategy for complex deployments resolve ambiguous customer challenges and partner closely with account teams to drive retention expansion and customer value. Your impact extends beyond your own accounts through playbooks coaching repeatable fixes and workflow improvements … Sign In to View