Become a part of our caring community The Associate Director Site Reliability Engineering leads the planning design and engineering of enterprise-level operational excellence transformation and application onboarding across business and IT areas Insurance and Data The Associate Director Site Reliability Engineering provides strategic and operational leadership within Application Reliability Operations Engineering (AROE) to ensure the reliability availability resiliency and operational health of business-critical applications and platforms. The role leads teams responsible for proactive application and platform support including digital enrollment health data Contact Center cloud infrastructure and BPO/vendor-supported services. The Associate Director establishes clear operational accountability and ensures teams identify and mitigate service risks before they result in business impact. Key Responsibilities Lead AROE application and platform operations ensuring reliable … Sign In to View