Senior Manager - Customer Engagement (Axis)

Axis Max Life Insurance All jobs
Remote India
2 month(s) ago Remote
R
Graduate
English
Job Overview
Company Axis Max Life Insurance
Job Level lead
Posted 2026-08-31
Last Seen 2 month(s) ago

Job Description

Job Description PositionSr. Manager Incumbent DepartmentOperations AxisFunctionOperationsReporting toAVPBand4ALocationGurgaon – 90CTeam size (D/I) I JOB SUMMARY The incumbent will be responsible for interpreting briefs and developing reports that align with specified requirements. This includes comparing and reconciling data analyzing trends and ensuring accuracy to enable informed decision-making across internal and external forums w.r.t grievances. The role involves insighting across life insurance cycle from Onboarding Issuance Freelook and grievance and showcasing with performance updates and identifying areas of lag. Key responsibilities include end-to-end management of freelook/grievance insighting and business insighting. A strong understanding of grievance management and data analysis is essential. Prior experience in corporate strategy roles will be an added advantage. Key Actionable Assess the overall function performance (against historical target … Sign In to View

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