(English C1) L1 Technical Support Consultant (remote, global)

SupportYourApp All jobs
Remote Johannesburg, Gauteng, South Africa, Pretoria, Gauteng, South Africa, Cape Town, Western Cape, South Africa
3 day(s) ago Remote
Cloud AI Zendesk AWS Azure Microsoft 365 Google
English
Job Overview
Company SupportYourApp
Job Type Contract
Job Level entry
Category Service Delivery
Posted 2026-11-05
Last Seen 3 day(s) ago

Job Description

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader collaborating with top-tier tech companies like Mastercard Calm and MacPaw since 2010. We operate in 30+ countries and from 90+ countries and support customers in 60 languages helping SaaS software and hardware brands deliver secure world-class customer and technical support. Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do Troubleshoot access configuration and connectivity issues on a cloud-based AI-driven data security platform Investigate reported issues document findings and … Sign In to View

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