"Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises cloud-native and SaaS IT environments the company provides unrivaled data protection migration disaster recovery and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity risk and the high cost of legacy-based solutions providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91 HYCU has raised $140M in VC funding to date and is based in Boston Mass. Learn more at www.hycu.com. Overview We are looking for a highly organized proactive and people-oriented Site Operations Specialist to support our Bangalore office and local employees. This role is a critical operational partner for the local team and acts as the bridge between employees vendors local leadership and global HR and Operations teams. The position combines office operations employee support HR coordination vendor management onboarding support workplace experience and general site administration. This is an ideal role for someone who enjoys variety takes ownership solves problems quickly and thrives in a fast-moving international team environment. This role reports to the Chief People Officer joining Global Operations and HR teams while closely partnering with the local Bangalore leadership team to support employees and office operations. Location Bangalore India (Hybrid 3-4 days in office/wk) What You’ll Do Office & Workplace Operations Manage day-to-day office operations for the Bangalore location Coordinate with building management office vendors suppliers and service providers Ensure the office environment is functional organized safe and employee-friendly Support workplace logistics seating access cards office supplies equipment and local office needs Coordinate local events team activities and office initiatives Employee & HR Support Support onboarding and offboarding activities for local employees Support employee engagement communication recognition and culture-building initiatives within the Bangalore office Partner closely with the global HR team on employee lifecycle activities and support local employer branding activities and employee experience initiatives Act as a local point of contact for employee questions and day-to-day support Coordinate HR administrative processes and documentation Assist managers and employees with basic HR guidance and coordination When needed coordinate relationships with local universities educational institutions and professional communities to support HYCU's visibility Support local employee events community initiatives volunteering activities and office culture programs Collaborate with global HR and local leadership to help position HYCU as an employer of choice within the Bangalore technology market Operations & Coordination Coordinate with global Operations HR Finance IT and Admin teams Support local IT coordination and office equipment management together with global IT teams and vendors Maintain vendor relationships invoices records and operational documentation Help ensure compliance with local office processes and company policies Support travel logistics and operational coordination when needed What We’re Looking For 3–7 years of experience in office operations HR operations administration workplace operations or similar roles Strong organizational and multitasking skills Excellent written and verbal English communication skills Ability to work independently and manage multiple priorities at once Strong ownership mindset and problem-solving approach Comfortable working in a fast-paced international team environment Experience supporting employees and cross-functional teams Proficiency with Microsoft Office and collaboration tools Experience working in a global or multinational organization It’s Great if You Have Experience working in a SaaS startup or global technology company Exposure to HR processes and employee lifecycle support Experience coordinating with external vendors and service providers Attributes of a Successful HYCUer in this role Self-starter and strategic thinker who thinks outside the box Takes responsibility and ownership for driving successful outcomes. You’re results-driven with a winning attitude Team player! You have excellent people and management skills to interact with staff colleagues cross-functional teams and third parties Hands-on and builders' mentality with an entrepreneurial mindset and intrinsic motivation Obsessed with being customer-focused – We know our customers and are advocates for their voice and point of view across HYCU Intellectual curiosity always open for continuous learning/growth mindset Who We Are Our Core Values Authenticity Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things. The following is how we approach each Core Value Authenticity – To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally authenticity in relationships ensuring that we are honest and do what we say we’re going to do. Grit – To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it’s staying late to help a colleague or customer or finding a better process and making sure it’s communicated cross-functionally. You just have to do it and love it…and never stop trying. Empathy – We need to care about each other about our clients about our business and about the world around us. That might seem like a tall order but if we don’t live in a constant state of empathy if we don’t strive to truly put ourselves in another person’s shoes we cannot truly serve the market. ""We are at our best when we stay true to our Core Values.""~ Simon Taylor CEO What We Offer Come work for one of CRN’s “Cloud 100 Companies for 2026”. At HYCU you’ll have the opportunity to build your career with a “Visionary” B2B SaaS company from Gartner’s Magic Quadrant for BackUp and Data Protection Platforms. HYCU provides an excellent benefits package including Medical Insurance generous time off and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program. Equal Opportunity Employer HYCU is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We do not discriminate on the basis of race color religion religious creed national origin ancestry sex pregnancy childbirth or related medical conditions sexual orientation gender identity or expression age disability genetic information marital status military or veteran status citizenship status or any other characteristic protected by applicable federal state or local laws."