OpsGuru a Carbon60 Company is a global engineering and consulting group that helps organizations accelerate digital transformation through cutting-edge technology deep engineering expertise and outcome-driven solutions. OpsGuru's value to our customers centres around our ability to provide deep technical guidance based on their business needs. We achieve this by assigning small virtual teams of highly skilled individuals to each client. Minimum Qualifications +7 years of experience in Information technology preference for cloud engineering site reliability engineering infrastructure or platform services operations. +4 hands-on experience with AWS Cloud infrastructure and ecosystem (EC2 RDS S3 VPC IAM KMS Backup CloudTrail Route53 ECS/EKS etc.) Proficiency with Network and Security troubleshooting (Routing DNS Security Groups ACL’s WAF VPN/Bastion access). Proficiency in at least one scripting language such as Ruby Python Bash or Powershell Proficiency in at least one of the following Infrastructure as Code frameworks Terraform CDK CloudFormation Previous Production On call 24/7 experience ideally with an incident management/paging tool (e.g. PagerDuty) - MUST Previous Windows/Linux server administration and patching experience Familiarity with at least one of the following monitoring platform CloudWatch Grafana New Relic Datadog or Prometheus Experience working with Claude Code Codex or similar AI driven development environment Nice to haves Experience with Docker and Kubernetes (EKS/ECS) including container image patching/vulnerability remediation Experience with CI/CD tooling Git Jenkins CircleCI GitHub/GitLab Experience with data stores such as MySQL MSSQL PostgreSQL Experience with cloud governance/compliance or CSPM tooling (e.g. Lacework AWS Config Trusted Advisor) Experience with ITSM/ticketing platforms (e.g. ServiceNow Jira) AWS Associate level certification (Solutions Architect SysOps Devops) Exposure to Azure (AKS VNet Azure Backup) — for engagements spanning multi-cloud accounts Your focus Lead troubleshooting investigations to bring quicker issue resolution to complex problems impacting our customers. Act as the customer's technical single point of contact establishing credibility and building impactful relationships Own core reliability workstreams incident response backup/DR validation security patching secure access management and audit log monitoring Enabling the Operations team to deliver excellent customer service through great documentation and knowledge transfer Work with a wide variety customers industries and bleeding-edge technologies Develop skills and contributions through educational and personal growth opportunities What's in it for you Compensation & Perks Competitive compensation package Retirement Savings Matching Program (RRSP) Partnership with Perkopolis Discounts Flexibility & Time Off Remote first work environment Flexible work hours & location Paid parental leave options Health & Wellness Employer paid health & dental premiums GreenShield+ Counselling Mental Health $500 in Health Care Spending Account annually At OpsGuru a Carbon60 Company we encourage employees to bring their whole authentic selves to work. By sharing and embracing unique backgrounds experiences and perspectives we learn from each other innovate and create a dynamic environment where we can be and achieve our best. We're dedicated to ensuring each member feels a sense of belonging safety and respect. At Carbon60 your unique voice is heard and embraced and you meaningfully contribute to decision-making and the organization's growth. Carbon60 is committed to an equitable employee experience opportunity and support. If you require accommodations or support during the recruitment process please email us at careers@opsguru.io We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.