Customer Service Team Leader (Permanent | Full Time | Non-Voice)

newstel All jobs
Quezon City, National Capital Region Remote
1 month(s) ago Remote
Zendesk Shopify
English
Job Overview
Company newstel
Job Level mid-senior
Category NWT - Clients Customer Service
Posted 2026-10-06
Last Seen 1 month(s) ago

Job Description

📍 Remote – Open to candidates in the Philippines⏱️ Full-Time Permanent 💻 Use Your Own Device 📅 About the Role As a Customer Experience Team Lead you will lead and develop a team of Customer Service Agents to deliver an exceptional support experience that reflects the client's brand values and customer-first approach. You will be responsible for driving team performance maintaining high-quality standards coaching and developing your team and ensuring operational excellence across all customer interactions. Working closely with stakeholders you will play a key role in developing a high-performing collaborative team that consistently delivers outstanding service and contributes to the client's continued growth. 💬 What You’ll Do Leading and supporting a team of Customer Service Agents to deliver exceptional … Sign In to View

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