Who we are At Twilio we’re shaping the future of communications all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive. About the job This position is needed to lead total account relationships with our mid-market to enterprise customers by delivering our Twilio Platform Vision. You will be directly responsible for becoming an essential strategic partner and growing Twilio’s entire platform business across your assigned customers.As a Strategic Account Executive you will drive highly analytical and consultative sales cycles aimed at making multi-product selling the default sales motion.This role is highly cross functional and your success will depend on building deep partnerships across Specialist Sales Product Management Finance Support and Operations. Responsibilities In this role you’ll Manage and expand some of our most important High Tech customer accounts by focusing on the total account relationship across the Twilio platform Develop drive and execute account strategy to consistently deliver strong revenue gross margin and gross profit results. Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals. Serve on a cross-functional account team including Product Specialists Value Engineering and Customer Value specialists to drive solution adoption. Run a disciplined forecast consistently achieve goals and drive profitable revenue growth. Run highly consultative sales cycles to move past transactional vendor relationships and become a strategic partner. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices Qualifications Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Possess a total of 8 years of sales experience with a minimum of 3 years dedicated to major account or strategic sales. Demonstrate expertise in managing or leading quantitative highly analytical products and solutions for customers. Accountable for the total account relationship including pipeline generation customer acquisition and multi-product solution adoption. Comfortable working with business and highly technical leaders while acting as a strategic partner to help them unlock value across the Twilio portfolio. Analytical account development strategy based on making multi-product selling the default sales motion. Demonstrated track record of managing business forecasts and financial models. Entrepreneurial mindset with appetite to define process and build programs. Record of delivering portfolio revenue and gross profit results especially for large-scale and enterprise customers. Excellent verbal and written communication skills. Bachelor’s Degree or equivalent years of experience. Desired Deep experience working with telecom companies including CPAAS SMS aggregators carriers or global communications and data platforms. Domain expertise from a highly quantitative industry such as DevOps Fintech advertising optimization investment banking security or commodity trading especially in non-standard segments. Software SaaS CPaas or PaaS selling experience. Multi-Product Solution Sale Challenger Sale Location This role will be remote and based in the West Coast USA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California Colorado Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington D.C. and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows Based in Colorado Hawaii Minnesota or Vermont $132192.00 - $165240.00 Based in Washington D.C. Illinois Maryland Massachusetts or California (outside of the San Francisco Bay Area) $139536.00 - $174420.00 Based in New York New Jersey Washington State or the San Francisco Bay area California $146880.00 - 183600.00 This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits health care insurance 401(k) retirement account paid sick time paid personal time off paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until August 10 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now! If this role isn't what you're looking for please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally Twilio participates in the E-Verify program in certain locations as required by law.