We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing developing and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs as well as providing ongoing support and maintenance Key Responsibilities Design and Development Create and manage ServiceNow applications and modules including form design workflow creation and custom scripting. Configuration Customize ServiceNow modules and applications to fit the specific needs of the business including incident management change management problem management and more. Integration Develop and maintain integrations between ServiceNow and other systems or platforms using web services APIs or other integration tools. Troubleshooting and Support Identify and resolve issues with the ServiceNow platform including debugging and troubleshooting problems with scripts workflows or integrations. Documentation Develop and maintain technical documentation for ServiceNow configurations customizations and integrations. Collaboration Work closely with business analysts project managers and end-users to understand requirements and provide solutions that meet their needs. Best Practices Implement best practices for ServiceNow development and administration including coding standards testing procedures and change management processes. Upgrades and Maintenance Participate in system upgrades and maintenance activities ensuring minimal disruption to business operations. Skill Required / Desired Proven ServiceNow experience Required 3 Years Web applications networks protocols and email (SMTP POP3) Required 3 Years Basic understanding of ITIL v3 methodologies Required 3 Years Understanding of enterprise IT architecture Required 3 Years Working knowledge of relational databases Required 3 Years Web Technologies (XML HTML JAVA Script AJAX CSS HTTP etc.) Required 3 Years Impeccable time-management and record keeping Required 5 Years The ability to take complex end-user requirements to code Required 5 Years A positive can-do attitude & willingness to learn Required 5 Years A strong personal commitment to quality service Required 5 Years The ability to work independently and with a team Required 3 Years LDAP directories such as Active Directory eDirectory OpenLDAP. Required 3 Years Excellent communication Required 5 Years Notes Remote VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race color religion sex sexual orientation gender identity national origin disability or protected veteran status.