At Prime Therapeutics (Prime) we are a different kind of PBM with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title - Customer Care Associate IJob Description - The Customer Care Specialist is responsible for providing exceptional support to members and providers by addressing inquiries related to eligibility benefits claims and service authorizations. The role involves handling incoming calls accurately documenting intake information into designated systems and delivering outstanding customer service to both internal and external stakeholders. The goal is to resolve member and provider needs efficiently ideally on the first call and consistently meet or exceed established … Sign In to View