Business Analyst – Web Applications & CRM

Remote – LATAM Full-time 3-month engagement

About Us

AccelOne provides custom software development and design services for companies across the US and Latin America. We are built on core principles of transparency communication and accountability and we aim to deliver exceptional solutions for our clients. About the Project Our client is a U.S.-based company in the real estate and property management industry currently investing in the continued evolution of its digital platforms and business systems. We are looking for an experienced Business Analyst to join the team for a 3-month full-time engagement. This role will work closely with business stakeholders end users and software development teams helping translate business needs into clear functional and technical requirements for web-based applications and integrated systems.

The ideal candidate

combines strong traditional Business Analysis skills with enough technical knowledge to understand web applications APIs middleware integrations and data payloads.

Responsibilities

Work directly with business stakeholders and end users to understand business needs and translate them into clear requirements. Gather and document functional and technical requirements for front-end and web applications. Create clear and actionable user stories acceptance criteria workflows and functional documentation. Collaborate closely with software developers QA product and business teams throughout the development lifecycle. Understand system interactions involving front-end applications APIs middleware and CRM platforms. Read understand and help define API request/response payloads and data structures. Support requirements related to system integrations and data exchange between applications. Participate in backlog refinement prioritization sprint planning and other Agile ceremonies. Analyze existing business processes and identify opportunities for workflow and process improvements. Ensure alignment between business expectations and technical implementation. Support clarification of requirements throughout development testing and delivery.

Requirements

5+ years of experience as a Business Analyst Technical Business Analyst Business Systems Analyst or similar role. Proven experience gathering requirements for front-end/web applications. Strong experience working directly with business stakeholders end users and software development teams. Good understanding of REST APIs middleware integrations and system-to-system communication. Comfortable reading and defining payloads such as JSON request/response structures. Experience working with CRM platforms is required. Experience creating user stories acceptance criteria process flows and functional requirements. Experience working in Agile/Scrum environments. Familiarity with tools such as Jira or similar project management platforms. Strong analytical problem-solving and communication skills. Professional English communication skills as the role requires interaction with U.S.-based stakeholders and end users.

Nice to Have

Experience with Microsoft Dynamics 365. Experience with Microsoft ecosystem technologies. Experience with CRM integrations and workflow automation. Familiarity with tools such as Power BI Figma Miro Visio or Lucidchart. Previous experience working with U.S.-based clients or distributed international teams. Experience in Real Estate Property Management or related industries.