Overview As an Account Resolution Representative you’ll help resolve outstanding medical and other accounts with clear respectful communication. You’ll review account details explain balances discuss payment options and follow applicable consumer protection laws and financial regulatory compliance requirements. Your impact Accurate account resolution helps clients understand their obligations and supports reliable revenue cycle management. Duties Manage collections accounts and perform debt collection negotiation using professional phone etiquette and phone communication. Review accounts receivable accounts payable details payment records and account reconciliation needs investigate discrepancies through account analysis and Excel data analysis. Discuss medical billing medical collection and payment questions using relevant medical terminology CPT coding and ICD-10 information. Document client communication account activity and confidential information accurately while following compliance … Sign In to View