Fully-remote work setup Australia schedule Excellent package on offer
The Opportunity
With exciting plans for growth a new opportunity has become available to join our internal operations to support our teams across the Asia Pacific region. As the Senior Technical Consultant (Level
- you will design administer optimise and support the organisation's technology environment. You will act as the highest technical escalation point within the Internal IT team and will provide advanced engineering expertise across Microsoft 365 Azure Security Networking Server Infrastructure Identity Management End User Computing and Automation. You will be accountable for maintaining secure resilient and scalable IT services while mentoring team members driving continuous improvement initiatives and leading technical projects that support business growth and operational excellence. What Will Be Involved Technical Leadership Provide expert-level troubleshooting across infrastructure security networking cloud and end-user platforms. Lead root cause analysis and permanent resolution of recurring issues while developing technical standards policies and operating procedures. Act as the final technical escalation point for complex internal IT issues. Provide mentoring and guidance to Level 1 and Level 2 technical staff. Infrastructure & Cloud Management Administer Microsoft 365 and Azure environments. Manage virtualisation platforms Windows Server and associated services maintain Active Directory and Microsoft Entra ID. Oversee backup disaster recovery and business continuity capabilities. Maintain endpoint management platforms including Intune and Autopilot while managing enterprise storage and collaboration platforms. Cyber Security Support ISO 27001 and security compliance initiatives. Monitor and respond to security alerts and incidents while maintaining security controls and hardening standards. Manage vulnerability remediation activities while participating in security audits and risk assessments. Support governance activities relating to privileged access management and identity security. Project Delivery Lead technical implementation projects from planning through to completion.a Produce technical designs and implementation documentation. Coordinate infrastructure upgrades and technology refreshes. Support mergers acquisitions and business integration activities while providing technical input into business improvement initiatives. Operational Excellence Ensure all work is documented and aligned to ITIL principles while maintaining accurate configuration and asset records. Identify opportunities for automation and efficiency improvements. Contribute to service improvement plans. Participate in major incident management and post-incident reviews. Vendor & Stakeholder Management Manage relationships with technology vendors and service providers. Escalate support issues with Microsoft and third-party vendors. Work closely with business stakeholders to understand requirements and deliver outcomes. Provide technical recommendations and risk assessments to management. What You Will Need Minimum 10+ years' experience in Systems Engineering Infrastructure or Cloud Operations. Proven expertise in Microsoft Purview ThreatLocker Azure Virtual Desktop (AVD) and Microsoft 365 Modern Workplace solutions are essential for success in this role. Advanced Microsoft 365 and Microsoft Azure administration. Windows Server administration with Entra ID / Active Directory. Intune and Endpoint Management along with Backup and Disaster Recovery solutions. PowerShell Scripting and Automation along with Enterprise Networking fundamentals. Security technologies including MFA Conditional Access Defender and Microsoft Security Stack. Advanced troubleshooting capability with Systems architecture and design and a security-first mindset. Documentation and governance discipline. Automation and process improvement. Leadership without direct authority. Strong customer service orientation with excellent communication skills. Accountability and ownership. Decision-making under pressure. Desirable
Skills
+ Azure Virtual Desktop and Microsoft Defender Suite. + VMware or Hyper-V. + ISO 27001 experience. + Merger and acquisition integration experience along with ITIL framework knowledge. A Little Bit
About Us
FUJIFILM MicroChannel is a leading business technology company founded in 1995 offering a diverse solutions portfolio across ERP CRM Marketing Retail eCommerce Hosting and Managed Services. We partner with world-leading software vendors primarily Microsoft SAP and Sage to implement and support these solutions. With more than 100 awards and offices across Australia New Zealand Singapore Fiji and Thailand FUJIFILM MicroChannel provides a rich environment for career growth. Sound Interesting? This is a unique opportunity to leverage your technical leadership drive innovation and play a key role in delivering business-critical solutions. Join a talented and collaborative Internal IT team where your expertise will be valued and your contributions will have a lasting impact. Apply now to take the next step in your career. Employment will be offered through our sister company FUJIFILM Data Management Solutions Philippines and you will be assigned to work for FUJIFILM MicroChannel. Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM. Additional security clearances may be required as requested by FUJIFILM or its clients.