Job Posting ID KT233HJOB Position Customer Service Representative – Tier I Support Clearance Must be a U.S. citizen eligible for a security clearance FT/PT Status Full-time employment Location Remote Education High School Diploma or equivalent (GED) required. Overview We are seeking a Customer Service Representative to support our call center operations by providing exceptional service to clients and government personnel. The ideal candidate will handle inbound and outbound calls respond to inquiries with professionalism and accurately document interactions in accordance with established procedures. Responsibilities include assisting with account access issues such as password resets and ID reactivation supporting inspectors with scheduling and profile updates and utilizing resources to research and resolve customer concerns. The candidate will also escalate complex issues … Sign In to View