Contract Remote with possible short on-site sessions in Tallahassee FL December 2026 A consulting firm is assembling a small team for an independent time-limited assessment of a state agency’s ServiceNow implementation. The agency is moving IT service management from Cherwell to ServiceNow and wants an objective evidence-based view of where the implementation stands before work continues. The role You’ll serve as the named Lead Assessor working alongside our Engagement Lead. The work includes determining the actual status of what has been designed configured tested and accepted reconciling it against the original implementation scope identifying architectural risk unnecessary customization and technical debt informing recommendations on disposition platform operating model and path forward This is advisory only no configuration development or remediation. … Sign In to View