Required Qualifications Experience working in a hybrid capacity involving Technical Writing Business Analysis Systems Analysis Implementation Coordination or similar technology-focused responsibilities. Strong technical documentation experience including + Technical procedures + Process flows and workflow diagrams + Integration documentation + Business and technical requirements + Implementation guides + Escalation procedures + Operational documentation + Best-practice documentation Strong experience gathering requirements directly from engineers technical SMEs business stakeholders and IT teams. Excellent verbal and written communication skills. Ability to confidently engage technical teams ask probing questions and extract the information necessary to produce accurate documentation. Strong understanding of the Software Development Life Cycle (SDLC). Working knowledge of + REST/API integrations + JSON + XML + Application and system integrations + Technical configurations … Sign In to View