Clearance Level None Category IT Infrastructure and Operations
Remote Working from the USA Key
For Success CI/CD Containerization Structured Query Language (SQL) Development REQRQ227229 Public TrustBI Full 6C (T4) Requisition TypeRegular Your Impact Own your opportunity to support the missions that matter. From working with technologies like AI cyber and cloud to careers in intelligence and health we offer endless opportunities to apply your expertise to create a safer smarter world while building new skills to propel your career forward.
- Seize your opportunity to make a personal impact supporting the Case Management Modernization (CMM) Program. The CMM program is an initiative to support the Administrative Office of the US Courts (AO) in developing a modern cloud-based solution to support all 204+ federal courts across the United States. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The Data Site Reliability Engineer (SRE) will work as part of the CMM Data Modernization and Governance team responsible for delivering integrated data governance engineering data platform reporting analytics and Artificial Intelligence (AI)/Machine Learning (ML) capabilities that support operational decision-making and fulfill the AO's data and analytics objectives in support of the CMM program. The successful candidate will be responsible for providing technical leadership for the day-to-day operational support reliability performance and continuous improvement of the CMM data platforms pipelines applications and analytics services. This role ensures that data services remain secure available reliable and aligned with established service levels data governance standards architecture principles and operational procedures. THE DATA SITE RELIABILITY ENGINEER (SRE) WILL EXECUTE THE FOLLOWING
Provide comprehensive real-time monitoring incident and event management capacity planning and operational reporting to support application deployments maintain system health predict demand and align cloud operations with evolving business and security objectives. Maintain and audit user roles and responsibilities in cloud environments. Integrate Single Sign On (SSO) Multi-Factor Authentication (MFA) and group identity management managed through the Judiciary Enterprise Network Information Exchange (JENIE) for enforcing least privilege access. Adhere to guidelines prescribed by the Government and continuously assess and improve credential management processes for all user credentials. Provide Disaster Recovery (DR) and Continuity of Operations (COOP) options. This must include high-availability options including fault-tolerant and automated failover designs. Integrate DevSecOps tools and processes seamlessly with enterprise systems (Integrated Development Environments (IDEs) ticketing monitoring etc.) to avoid fragmentation and ensure unified security posture. Provide and manage a centralized secrets management system with automated rotation access logging and policy enforcement to securely store manage and control access to sensitive information and to prevent unauthorized access and data breaches for any administrative user account. Integrate security tools (example SAST DAST SCA CSPM) into pipelines for continuous assessment and remediation. Implement unified automated continuous monitoring (24/7/365) systems and tools for security performance and compliance across all environments leveraging dashboards and alerting for real-time visibility. Provide supplemental monitoring of event response activities beyond normal business hours (7a.m – 6p.m Eastern Time). Systems and tools shall capture data without including a required response to alerts. Ensure automated generation and management of Software Bill of Materials (SBOM) for all deployed artifacts supporting transparency and compliance. Provide diagnostics metrics’ gathering and performance tuning services. Provide canary release function for end-user testing to support beta testing. Configure an alert mechanism so that the support teams can react in an instance of unusual behavior. Implement and operate a comprehensive incident and event management process including integration with enterprise SIEM solutions automated alerting escalation workflows and root cause analysis for all critical incidents. Provide engineering support to ensure prompt detection logging diagnosis escalation and resolution of incidents to restore normal service operations as quickly as possible and minimize impact. Perform systems support in identifying analyzing and eliminating the root causes of recurring incidents to minimize continued adverse impacts and potential degradation of services. Make recommendations for the improvement of Incident and Problem management consistent with industry’s best practices for the cloud. Maintain knowledge base of known issues resolutions and best practices for operational continuity. Perform automated health checks across the full stack (Operating System Application Database and PaaS services) at agreed levels on an agreed frequency. Provide a monthly issues management report. The report shall include cloud-related incidents any stability and performance issues configurations issues quantity of tickets received and time duration to resolve tickets. Develop and implement thresholds rules and response procedures based on product team’s recommendation. Monitor resource utilization (e.g. CPU Memory Disk Space) for the cloud hosted Virtual Machines (VMs) and other cloud services. Manage the resolution procedures for any threshold breaches for cloud resources. Improves system reliability observability automation scalability and operational resilience through engineering practices. Monitors maintains and optimizes cloud infrastructure databases and platform services for reliability and performance. Act as FinOps Analyst and perform cost optimization. QUALIFICATIONS Education Bachelor's degree in Computer Science Software Engineering or related field. (Or equivalent experience.) Experience 5+ years’ experience in IT systems engineering systems development systems coding and programming. Deep expertise with AWS services including monitoring logging compute storage and networking. Proficiency in Infrastructure as Code (IaC) tools like Terraform AWS CloudFormation or Azure Bicep. Hands-on experience with monitoring and APM tools such as CloudWatch Azure Monitor Datadog Prometheus Grafana New Relic etc. Solid understanding of incident response change management and ITIL-based operational support. Familiarity with CI/CD toolchains and automation platforms (Jenkins GitHub Actions GitLab ArgoCD). Strong scripting skills (Python PowerShell Bash) for automation and orchestration. Advanced experience in providing DevSecOps implementation using GitOps or similar tools. Experienced in developing testing and maintaining containerized applications. Expert knowledge of source version control build/release tools and methodologies CI/CD pipelines and the Software Build process. Experience in building and maintaining CI/CD pipelines for large enterprises that consist of a large number of complex applications. Ability to be flexible and work on several different products while supporting multiple teams Experience with FinOps practices cost modeling forecasting and optimization tools within cloud platforms. Understanding of federal compliance and security frameworks (e.g. FedRAMP NIST JISF Rev 5). Ability to analyze logs and metrics and conduct performance tuning for cloud-based services and applications. Experience working across multiple product teams to get a grasp of a product and/or programs overall state of health. ITIL AWS SysOps or Google Professional Cloud DevOps Engineer certifications are a plus. COMMUNICATION & ORGANIZATIONAL
Excellent presentation and communication skills. Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationships. Experience identifying and applying industry tools solutions methods best practices and emerging technologies. Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement. Experience with process design and documentation methodologies and design and production of quality deliverables process and use case modeling business case development. Demonstrated ability to work effectively independently and as part of a team. Security Clearance Level Must be able to pass a background check to obtain a position of Public Trust. Must be a US Person (Green Card Holder US Permanent Resident Alien Refugee Asylee or US Citizen).
Remote. GDIT IS YOUR PLACE At GDIT the mission is our purpose and our people are at the center of everything we do. Growth AI-powered career tool that identifies career steps and learning opportunities Support An internal mobility team focused on helping you achieve your career goals Rewards Comprehensive benefits and wellness packages 401K with company match and competitive pay and paid time off Flexibility Full-flex work week to own your priorities at work and at home Community Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. GDITLA Work
Years of Experience 5 + years of related experience may vary based on technical training certification(s) or degree Certification Travel Required Less than 10% Salary and Benefit Information The likely salary range for this position is $111155 - $150385. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding you authorize the collection processing and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government defense and intelligence community. Our 26000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide offering leading mission-ready capabilities in AI cloud cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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