https//smasupportservices.applytojob.com/apply/UAnCJ5U34F/Senior-Client-Support-SpecialistQualifications A minimum of five (5) years of experience in a BPO setup 2 years or more SME Assistant Coach or assistant Team Lead experience is PLUS Excellent English communication and multitasking skills Preferably with a background in Customer Service Knowledge/skills/experience with pulling and presenting reports Appointment setting experience is a plus Willing to work graveyard and can start training immediately Has an existing home office setup with a conducive work environment Computer or laptop with specs of at least core i5 or higher/7th gen or newer or its AMD equivalent 16GB RAM functional camera noise-canceling headset and dual monitor A stable internet connection with at least 25 Mbps upload and download Back-up power and internet is required Offer Work-from-home setup Long-term/full-time position Competitive pay is at 37999 gross 5000 Client Deployment Allowance Pay begins on day 1 of training Benefits such as Enjoy benefits valued at 324000 pesos annually HMO Coverage Medicard with ₱200000 Maximum Benefit Limit Private Room Plan plus one (1) approved dependent at ₱100000 Maximum Benefit Limit Loyalty Investment Fund We set aside savings for you—withdraw after 5 years with more perks at your 10th year. Pag-IBIG MP2 Savings Program Where the company will contribute monthly to your MP2 account! Memorial Plan Coverage St. Peter Memorial Plan granted after regularization Work-life balance benefit 15 annual paid leaves for regular employees to rest recharge and enjoy personal time. Attendance and performance-based incentives Get up to 142000 pesos worth of performance-based incentives annually Perfect Attendance KPI Superstars Shoutout Incentive Referral Incentive QA Rockstar C3 Champions Client Obs Incentive Quarterly In-person Team-Buildings Annual Company Outing - A yearly team adventure to unwind and celebrate together Career Advancement Opportunities To apply for the role please click the application form below. Please note that only candidates who submit through the form will be highly prioritized. https//smasupportservices.applytojob.com/apply/UAnCJ5U34F/Senior-Client-Support-Specialist Pay Php37999.00 per month Work Location Remote