About the RoleThe Strategic Solutions Architect Endpoint Security is a senior specialist role within EMEA Solutions Engineering dedicated to Cybersecurity Endpoint Security and Advanced Thread Protection across NinjaOne's AV integration portfolio - including SentinelOne Bitdefender GravityZone CrowdStrike and Vulnerability Management. This role blends deep technical authority with cross-functional collaboration you are the region's go-to expert for Endpoint Security owning the technical strategy behind AV deals migrations and onboarding while enabling the broader SE and Sales organizations to sell and support these solutions with confidence.You will operate across the full customer lifecycle - from pre-sales technical validation through onboarding migration and post-sales escalation - for the region's highest-complexity Endpoint Security engagements. You will also work closely with Product Management to ensure the roadmap reflects EMEA customer and market realities.
- remote anywhere in the UK travel required for vendor engagements trade shows and prospect/ customer visits What You’ll be DoingServe as the go-to resource for all Endpoint Security-related topics across the EMEA region for both internal teams and customersMaintain expert-level understanding SentinelOne Bitdefender GravityZone CrowdStrike and the Vulnerability Importer including their surrounding technologies and integration points with NinjaOneHandle intricate customer requirements and custom Endpoint Security integration challenges providing innovative solutions where standard playbooks fall shortLead onboarding and advanced training sessions for customers deploying AV solutions and support escalations tied to high-complexity and post-sales issuesAct as the lead SE for AV deals involving a high number of endpoints or complex security requirements partnering closely with Sales and Product to drive successful outcomesSupport Product Specialists and Customer Success Managers by running product demonstrations and resolving customer pain points to help bring deals across the finish lineOwn the operational follow-through on AV deals including ensuring customer account provisioning emails are sent accurately and on timeAct as the primary owner for all SentinelOne migration tickets across the regionServe as the escalation point when another SE is leading an integration and encounters issues - stepping in to guide or directly resolve as neededConduct training for Solutions Engineers to ensure the team is confident and effective when speaking with prospects and customers about Endpoint SecurityAssess team training needs based on observed gaps or customer feedback and design and deliver sessions to close themShare best practices technical tips and emerging Endpoint Security trends across the broader SE organizationPartner with Marketing on webinars trade shows and talks related to AV and Endpoint SecurityWork with Revenue Enablement to shape onboarding and learning paths for security topicsSupport the Support organization on recurring AV-related tickets and trends identifying and escalating product or process gaps proactivelyAct as a technology evangelist communicating the value of NinjaOne's Endpoint Security capabilities to internal and external stakeholdersOther duties as needed About You5+ years of experience as a Sales/Solutions Engineer with demonstrated specialization in Cybersecurity Endpoint Security or Advanced Threat ProtectionAdvanced knowledge of endpoint security vendors and their product offerings (SentinelOne Bitdefender CrowdStrike or comparable platforms)Proven ability to manage complex high-endpoint-count AV deals and migrations from pre-sales through onboardingStrong technical documentation skills comfortable owning Dojo and product documentation contentHigh proficiency in building trusted relationships with partners and vendors with the soft skills to influence both technical and executive stakeholdersExperience conducting training or enablement sessions for peer Sales Engineers or Sales teamsComfortable operating with autonomy across a fast-evolving product and threat landscapeAbility to travel for trade shows vendor visits and prospect/customer meetingsProfessional fluency in English required French proficiency a strong plus given the transition support required for the French marketBachelor's degree preferred but not required equivalent work experience considered
NinjaOne unifies IT to simplify work for nearly 40000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management autonomous patching backup and remote access in a single console to improve efficiency increase resilience and reduce spend. By automating IT and managing all endpoints organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your jobYou are insured through AXA Private Medical Insurance (PMI)Enjoy a gym membership discount access to EAP Second Opinion Service Working Body Service & Canada LifeBenefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)Grow personally and professionally with one of the fastest growing companiesDevelop your skills through our renowned training platformReceive competitive compensationCollaborate with a curious kind international and intercultural workforce Additional InformationThis position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information marital status veteran status or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1#LI-Remote
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