Job Title | Location | Description | Posted** |
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Senior Director, Product Management - Advertising
Lee Enterprises |
Remote United States
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Lee Enterprise is looking for a driven innovative Senior Director Product Management Advertising to lead product strategy and development for our Advertising vertical. This role is pivotal in shaping digital advertising products optimizing monetization and driving growth across our digital ad platforms. The ideal candidate will combine strong product management expertise with an understanding of the advertising ecosystem and an interest in leveraging emerging technologies like AI to deliver smarter more effective solutions. Key Responsibilities Own and evolve the Advertising Product Roadmap. Develop and launch ad products that drive revenue growth exploring new monetization opportunities upsell paths and pricing models. Collaborate with sales marketing engineering analytics and editorial to translate advertiser and publisher needs into product requirements. Use analytics and A/B testing to monitor and maximize ad performance (e.g. fill rate RPM CTR viewability). Apply AI/ML-driven solutions such as predictive targeting automated audience segmentation creative optimization and performance insights. Modernize and integrate platforms with dynamic ad units paywall-integrated ads ad bundling and creative templates to improve workflows. Support advertiser and partner success by equipping teams with training demos and materials that clearly communicate product value and ROI. Work with external partners to develop new product offerings that expand beyond the traditional publishing advertising catalog creating differentiated value for advertisers and new revenue streams for the business. Qualifications 5+ years of experience in product management for digital advertising ad tech or monetization solutions (DSPs SSPs ad servers). Strong analytical and business acumen with experience managing ad revenue metrics and financial trade-offs. Hands-on Agile experience with roadmaps backlog management user stories and sprint ceremonies. Excellent communication skills to engage technical and business stakeholders and present insights to senior leadership. Knowledge of the digital advertising ecosystem and compliance. Preferred Traits and Experience Experience with newsroom monetization or publisher ad platforms. Understanding of subscription–ad tradeoffs and paywall monetization strategies. Background with A/B testing platforms dashboards or Salesforce. Familiarity with HubSpot and Naviga. Exposure to AI/ML applications in advertising such as generative creative predictive analytics or recommendation systems. Why Join Us? Lee Enterprises offers competitive wages in a dynamic interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical dental vision short and long-term disability company provided life insurance and supplemental life insurance. In addition we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents. Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information with daily newspapers rapidly growing digital products and nearly 350 weekly and specialty publications serving 72 markets in 25 states. Our core commitment is to provide valuable intensely local news and information to the communities we serve. Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee check us out at www.lee.net. We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above we encourage you to apply.
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Site Reliability Engineer
Guidewire Software, Inc. |
Remote United States
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"United States - Remote Product Development and Operations/Full time/Remote POSITION OVERVIEW At Guidewire we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most whether that’s a time of crisis a natural disaster an accident or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies settle claims and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management digital online portals and predictive analytics. We run these products on the Guidewire Cloud Platform and we help hundreds of insurance providers all over the world to handle billions of dollars of business. We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity rationality and collegiality. We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact. You’ll be inspired by those around you and you’ll be trusted and empowered to go further. About the Role As a Site Reliability Engineer at Guidewire you’ll join a passionate team dedicated to automating every process to ensure our systems run efficiently. Our Platform team is fully committed to developing and managing software that enhances the reliability of production systems—systems that serve hundreds of customers and support millions of transactions every day. You will play a key role in ensuring the stability of our flagship cloud platform products while building the tooling necessary for efficient operations and optimal availability of our SaaS multi-tenant customer-focused systems. In close collaboration with our core product developers you’ll help ensure our cloud products meet both functional and non-functional requirements including availability performance observability and maintainability. If you thrive on teamwork embrace responsibility and have a passion for solving problems at scale with technologies like AWS Kubernetes and Aurora then we’d love to hear from you. We’re looking for someone who lives by the mantra ""If you have to do something more than once automate it"" and who is eager to learn and master new tools and concepts. Bonus points if you have experience in production support for a SaaS platform and are comfortable working with cutting-edge highly containerized cloud-native environments in AWS. Job DescriptionWhat You’ll Do Drive Reliability & Automation: Take a dedicated SRE approach to managing d multi-tenant infrastructure for resilient SaaS microservice-based systems and customer-centric applications. Oversee and continuously enhance our team’s presence in AWS by automating deployment and operational tasks. Innovate and Improve Core Systems: Contribute to the development of our core infrastructure systems—adding features fixing bugs and implementing reliability enhancements. Engineer and maintain a complex single sign-on (SSO) authentication platform based on SAML/OAuth to ensure secure seamless access for our users. Enhance Observability & Incident Management: Build and maintain comprehensive observability tooling metrics and dashboards to support our global platform infrastructure. Improve our incident management lifecycle by identifying mitigating and learning from reliability risks while helping to create a self-healing environment. Empower the Team: Develop system documentation and training materials to educate and empower your teammates. Collaborate with various engineering teams providing valuable feedback and contributing code when needed to enhance our products. Who You Are Technically Skilled: You hold a Bachelor’s Degree in Computer Science or a related field. You have proven software engineering and automation skills using Bash Python and/or Go. You’re well-versed in agile development methodologies (Scrum Kanban etc.) and have a deep background in Linux systems. Cloud & DevOps Savvy: You bring significant experience in automating and managing systems on Amazon Web Services (AWS) and supporting live production environments (Java/Apache/Tomcat). You are proficient with Infrastructure as Code (IaC) tools such as Terraform Terragrunt or Terraspace and have used devops/gitops tools (Git Bitbucket Flux CD TeamCity) for smooth code promotions. You have hands-on experience in containerization (Docker Helm Kubernetes/EKS CNI and Ingress networking) and a strong understanding of Single-Sign On SAML and OAuth (bonus if you’ve worked with Okta). Observability & Database Knowledge: You are experienced with observability tools (Datadog CloudWatch PagerDuty) and familiar with event store/stream-processing technologies like Kafka or AWS SQS. You have worked with relational databases such as Aurora Postgres or Oracle RDS and possess advanced exposure to application development web UI design JSON and overall application architecture. Exposure to Open Application Model systems like KubeVela or Crossplane is a plus. A Collaborative Problem Solver: You prefer writing robust code over clicking through a GUI and enjoy mentoring others. Your outstanding troubleshooting skills analytical mindset and process-driven approach enable you to solve complex problems effectively. You are a proactive team player with excellent communication skills capable of explaining complex technical concepts to a varied audience. You champion a culture of reliability by promoting practices such as blameless postmortems SLO tracking and continuous learning from incidents. Join Us If you’re ready to make a direct impact by ensuring our cloud platform is both robust and customer-focused—and you’re excited by the challenge of solving problems at scale with technologies like AWS Kubernetes and Aurora—then Guidewire is the place for you. Apply today and help us drive the future of our highly dynamic reliable systems. The US base salary range for this full-time position is $86000 - $130000 . Your base pay will depend on your experience skills education training and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health dental and vision insurance paid time off and a company sponsored retirement plan. In addition some roles may be eligible for the annual company bonus plan commissions and/or long term incentive awards which are contingent on a variety of factors including but not limited to company and employee performance. Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days. Interested in this position? About Guidewire Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire. As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation. For more information please visit www.guidewire.com and follow us on Twitter: @GuidewirePandC. Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position."
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Sr. Data Engineer (Snowflake)
Data Ideology |
Remote United States
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Data Ideology At DI we provide Data & Analytics expertise to drive measurable business outcomes often solving complex business problems for our clients. Our data analytics advisory services enable our customers to transform data into insights by driving a culture of empowerment and ownership of results. Our team consists of highly motivated individuals who are passionate about learning understanding collaborating and who are intellectually curious. For more information about Data Ideology visit www.dataideology.com. Sr. Data Engineer - (Snowflake) - Full-time (FT) Data Ideology is seeking a Sr. Snowflake Data Engineer to support our growing partnership with Snowflake in a hybrid pre-sales and delivery role. This is a client-facing consultative position that bridges strategic technical planning with hands-on implementation. You will play a critical role in helping accelerate sales opportunities build technical credibility and deliver impactful data solutions across a variety of industries. This opportunity is ideal for mid-to-senior data professionals who have deep Snowflake experience are motivated to grow their impact and are looking to take the next step in their career. The ideal candidate combines strong technical skills cloud-native data platform experience and the ability to collaborate directly with clients and cross-functional teams. The ideal candidate will also demonstrate leadership potential ownership and a passion for innovation. Responsibilities To perform in this position successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned to meet business needs. Design and build scalable secure and cost-effective data architectures in Snowflake aligned with industry and client best practices. Implement data pipelines using ETL/ELT tools such as dbt Python CloverDX and cloud-native services. Conduct technical discovery sessions to understand client goals and translate them into architectural designs and project plans. Collaborate with pre-sales and account teams to scope work define solutions and estimate effort for Statements of Work (SOWs). Serve as a Snowflake SME providing guidance on performance tuning cost optimization access control data sharing and workload management. Lead and execute data platform modernization and migration initiatives moving clients from legacy systems to Snowflake-based solutions. Integrate Snowflake environments with BI tools data governance platforms and AI/ML frameworks. Contribute to internal IP including templates frameworks accelerators and proofs of concept (POCs). Support delivery engagements by implementing scalable solutions and continuously improving architectures based on business needs. Mentor junior team members and contribute to ongoing knowledge sharing across the engineering team. Supervisory Responsibilities: None Qualifications: Education and Experience: 7+ years of experience in data engineering data warehousing or data architecture roles. 3+ years of hands-on Snowflake experience including advanced features such as performance tuning access control data sharing Snowpark or Snowpipe. Strong experience with SQL Python and DBT in production environments. Proficiency in cloud infrastructure such as AWS Azure or GCP and modern data tooling such as Airflow Fivetran Power BI Looker or Informatica. Demonstrated success in client-facing delivery roles or solution architecture in consulting or services environments. Deep understanding of cloud-native architectures data modeling and data pipeline orchestration. Experience with streaming data unstructured data or real-time analytics is a plus. Excellent verbal and written communication skills and the ability to present to both technical and executive stakeholders. Proven ability to influence client architecture decisions and lead data modernization initiatives. Skills and Attributes: Excellent verbal and written communication skills with the ability to tailor communication to both technical and executive audiences. Proven ability to influence architecture decisions present solution strategies and drive technical outcomes. Strong problem-solving mindset and a proactive self-directed approach to delivery and growth. Demonstrated desire to grow into a higher-impact technical role such as a lead engineer or architect over time. Certifications: SnowPro Core Certification (Required). One or more SnowPro Advanced Certifications such as Data Engineer Architect Snowpark or Data Analyst. Additional cloud or data platform certifications such as AWS Azure dbt or Databricks are a plus. Work Environment: Remote work from home. Hours of work and days are generally Monday through Friday. Specific business hours will depend on client needs. Physical Demands: Must be able to remain in a stationary position 50% of the time. The person in this position must occasionally move about inside the office to access file cabinets library stacks office machinery etc. Constantly operates a computer and other office productivity machinery such as a calculator copy machine and printer. The person in this position frequently communicates with clients and coworkers. Must be able to exchange accurate information in these situations. Benefits: Flexible Time Off Policy Eligibility for Health Benefits Retirement Plan with Company Match Training and Certification Reimbursement Utilization Based Incentive Program Commission Incentive Program Referral Bonuses Work from Home Data Ideology is an EEO Employer 1ikiuJllfx
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Senior Clinical Systems Engineer
Care Access |
Remote United States
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What We Do Care Access is a unique multi-specialty network of research sites that operates as one connected team of physician investigators nurse coordinators and operations managers. Who We Are We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another find new ideas to accelerate medicine and seed a long-term impact for generations. Position Overview As a Senior Clinical Systems Administrator at Care Access Enterprise you will be responsible for the design configuration and ongoing support of our laboratory and clinical information systems (e.g. LIS internal EMR). You’ll partner closely with clinical teams to translate evolving requirements into reliable scalable solutions and work closely with technology teams to leverage scripting of low-/no-code tools to automate workflows and accelerate innovation in patient care. ### What You'll Be Working On (Duties include but are not limited to): Configure & Maintain Clinical Systems: Install upgrade and tune the LIS and similar systems to support the operations of the Future of Medicine program Scripting & Automation: Develop and maintain simple scripts (e.g. Python PowerShell Low/No-code solutions) to automate data flows system health checks and routine maintenance. Troubleshooting & Support: Respond to Tier 2/3 incidents diagnose system issues and coordinate with vendors or internal engineering to resolve defects or performance bottlenecks. Continuous Improvement & Innovation: Research and pilot emerging clinical IT technologies build and review usage reports and recommend enhancements to streamline operations and improve data quality. Other Responsibilities: Assist with ad-hoc reporting data maintenance and interface documentation. Gather requirements from business users. Contribute to validation of regulated system. ### Physical and Travel Requirements: This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment. This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. ### What You Bring (Knowledge Skills and Abilities): Clinical Systems Expertise: Hands-on experience configuring and supporting Laboratory Information Systems (LIS) and related clinical applications. Technical Agility: Proficiency in scripting and automation using Python PowerShell and related languages. Low/No-Code Development: Proven track record building integrations and solutions using Zapier Workato Microsoft Power Apps and Azure Logic Apps. Analytical Problem-Solving: Strong diagnostic and analytical skills to identify root causes and implement sustainable fixes under tight timelines. Forward-Thinking Mindset: Passion for evaluating and adopting new technologies to enhance system capabilities and user experience. Communication & Collaboration: Excellent verbal and written skills adept at partnering with clinical stakeholders and cross-functional teams. Comfortable leveraging AI-driven tools and platforms to enhance day-to-day productivity accelerate decision-making and support continuous improvement in system capabilities. ### Certifications/Licenses Education and Experience: Education: Bachelor’s degree in Information Systems Computer Science Health Informatics or related field. Experience: 5+ years administering clinical systems (LIS EHR CPOE) in a healthcare setting. ### Benefits (US Full-Time Employees Only) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical dental and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan with Company Match Diversity & Inclusion We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success. At Care Access every day we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. Employment Statement Care Access complies with all employment laws and regulations with respect to its employment practices terms and conditions of employment and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate under any circumstances the use of any form of forced or involuntary labor child labor or human trafficking. This extends to suppliers partners or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
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Insurance Operations Manager
counterpart |
Remote
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JOB DESCRIPTION Insurance Operations Manager Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence they become more resilient more innovative and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess mitigate and manage risk. Backed by A rated carriers and trusted by brokers nationwide our platform helps small businesses grow with confidence. Join us in shaping a smarter future helping businesses Do More With Less Risk®. As our Insurance Operations Manager you will be the architect of operational excellence across our insurance ecosystem. This role requires an operational generalist who can navigate seamlessly between strategic thinking problem-solving and operational design through process and systems. You'll build and optimize critical operational functions including carrier relationships regulatory compliance billing operations and claims support—all while championing technology and data-driven solutions to scale our operations efficiently. We're looking for someone who thrives in undefined ambiguous spaces and can create structure from chaos. You'll work directly with leadership to define our operational strategy while rolling up your sleeves to execute on immediate priorities. This is a unique opportunity to shape the operational foundation of a high-growth insurtech from the ground up. YOU WILL: Optimize Carrier Service Operations Design and deliver best-in-class service to carrier partners for data calls audits and ad hoc reporting requests Develop SLAs and operational KPIs to measure carrier service outcomes and proactive communication frameworks to drive transparency Create a roadmap for the development self-service/automated capabilities for routine carrier interactions Maintain strong carrier relationships through consistent high-quality service delivery and communication Own Regulatory & Compliance Operations Manage comprehensive insurance licensing lifecycle and renewal tracking systems Oversee surplus lines stamps and tax filing operations with zero-defect tolerance Coordinate regulatory audits and maintain audit-ready documentation Build compliance monitoring dashboards and exception reporting systems Ensure adherence to state-specific requirements and DOI reporting obligations Transform Billing & Premium Operations Optimize end-to-end premium collection and application workflows Drive receivables management initiatives to reduce premium collection cycles Partner with Finance on streamlining reconciliation and cash application processes Define requirements and support implementation of billing platform enhancements Build scalable processes to support diverse payment methods and terms Enable Claims Operational Excellence Design intake & triage processes to maximize Claims team capacity Build operational infrastructure for claims payments and legal billing Implement technology solutions to automate routine claims support tasks Develop escalation frameworks and define/execute processes that meet service level agreements Drive Continuous Improvement & Innovation Identify and implement process improvements across all operational domains Build data models and operational dashboards for real-time visibility Champion AI and automation initiatives to scale operations efficiently Develop comprehensive playbooks and standard operating procedures Lead cross-functional projects to enhance operational capabilities YOU HAVE: 5-7+ years of operations management experience Proven track record of building scalable processes and systems from scratch Advanced data analysis skills with ability to build models and derive actionable insights (SQL Excel Looker or similar BI tools) Experience managing multiple stakeholder relationships and competing priorities simultaneously Demonstrated success with operational technology implementation and process automation Exceptional written and verbal communication skills with ability to influence at all levels Strong project management discipline with experience leading cross-functional initiatives Bachelor's degree or equivalent practical experience BONUS POINTS FOR: Operations experience in insurance financial services/fintech or complex regulated environments Knowledge of regulatory compliance and state filing requirements Experience with insurance systems (policy administration billing claims platforms) Familiarity with billing operations and premium accounting Six Sigma Lean or other process improvement certifications Experience building and leading operational teams Proficiency with modern AI tools and their application in operations WHO YOU ARE: Systems Thinker: You see interconnections between processes and design holistic solutions that scale Intellectually Curious: You constantly question the status quo and seek to understand root causes Data-Driven: You instinctively seek data to validate assumptions and measure impact Comfortable with Ambiguity: You thrive in undefined spaces and can create structure from chaos Proactive Communicator: You over-communicate progress and ensure alignment across stakeholders Technology Forward: You actively seek technology solutions and embrace AI/automation Detail-Oriented: You maintain high standards for accuracy while moving at startup speed Self-Starter: You take ownership and drive initiatives forward with minimal oversight WHO YOU WILL WORK WITH: Tobias Schuler Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Mike Foster Insurance Operations Lead: MIke has over two decades of experience in insurance operations strategy transformation and customer experience. Before joining Counterpart Mike led a 120+ person team at Lincoln Financial overseeing strategy analytics and service operations for group benefits. Earlier in his career he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership data-driven decision-making and ability to scale operational excellence in complex environments. Stanley Wang Director Pricing Analytics: Before joining Counterpart Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that he was a leading data scientist for Digital Partners a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling risk management etc. He lives in New York with his growing family. Chris Shafer Chief of Staff: Chris is a published scientific author having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor’s degree in Biological Sciences from the University of Southern California. WHAT WE OFFER Flexible Vacation: We offer flexible time off allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company meaning there is no office. We allow employees to work from wherever they do their best work and invite the team to meet in person a couple times per year. Stock Options Health Dental and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Book stipend Wellness stipend Professional Development Reimbursement No working birthdays: Take your birthday off giving you the opportunity to relax enjoy your special day and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don’t cheat yourself and your colleagues of the feedback needed when expectations aren’t being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today where it needs to go and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve which is fulfilling but is only one part of a meaningful life. Our estimated pay range for this role is $140000 to $160000. Base salary is determined by a variety of factors including but not limited to market data location internal equitability and experience. We are committed to being a welcoming and inclusive workplace for everyone and we are intentional about making sure people feel respected supported and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race color religion gender identity sex sexual preference sexual identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition military status or any other characteristic protected by federal state or local law rule or regulation.
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Bilingual Customer Service Representative – Parent Liaison (Remote)
cranialtechnologies |
Remote
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Cranial Technologies is the only company in the world completely dedicated to researching diagnosing and treating plagiocephaly (commonly called flat head syndrome). With over 300000 babies successfully treated we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. We are currently looking for a full-time Bilingual Customer Service Representative to join our rapidly growing team! Our ideal candidate will build a rapport with families healthcare providers and insurance companies in a compassionate and efficient manner over the phone. You will educate potential families about the evaluation appointment treatment process and insurance process expediting the process for families while maintaining excellent customer service. We will train you on our process and all things unique to Cranial Technologies! Responsibilities include: Providing outstanding customer service to our families over the phone Accurately entering patient registration information and initial appointment scheduling including identifying potential conflicts or trends for each Clinic schedule Coordination of information between referring physicians insurance companies and our own treatment clinics Review cost share amounts co-payments and financial responsibility with our families Handling variable call-volume on multiple queues averaging 40 to 70 calls a day Requirements: Fluency in Spanish and English required 1 – 2 years’ customer service or related experience 1 – 2 years’ experience with computer software Exceptional communication including phone etiquette and human relations skills Ability to work with people from diverse backgrounds Proactive mindset with the ability to absorb new information in a timely manner Professional demeanor in both written and spoken communication with families providers and coworkers. Ability to problem-solve and prioritize daily tasks to manage individual workload. We offer an excellent benefits package: Medical Vision and Dental Insurance 401k Retirement Plan Flex Spending Plans 3.5 Weeks Paid Time Off plus 7 paid Holidays Life Insurance Short/Long Term Disability Insurance The pay range for this position is $19.50 - $20.00 per hour. Pay is dependent on the applicant's relevant experience. $1000 Sign-On Bonus Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed you should receive an update on your status via email. Please keep an eye on your spam and junk mail Please no phone calls to the clinic or offices regarding the position. If you are unable to submit your application please email the recruiting department at careers@cranialtech.com for assistance internal candidates are not eligible for a sign-on bonus.
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Pricing, Senior Manager (Job 1145)
dlhcorporation |
United States - Remote
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About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development systems engineering and integration and digital transformation. Our experts in public health performance evaluation and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation artificial intelligence data analytics cloud enablement modeling and simulation and more. With over 2400 employees dedicated to the idea that “Your Mission is Our Passion” DLH brings a unique combination of government sector experience proven methodology and unwavering commitment to innovation to improve the lives of millions. Overview The Pricing Senior Manager will lead the development and execution of pricing strategies across key capture and proposal efforts. This leadership role oversees pricing compliance drives price-to-win initiatives and collaborates with executive leadership to inform bid decisions. The Senior Manager is responsible for ensuring pricing proposals align with corporate financial goals FAR/DFARS requirements and customer expectations. This position has high visibility and plays a pivotal role in shaping the company’s competitive positioning. The ideal individual for this position is proactive highly motivated and excels in both technical skills and oral presentation. Responsibilities Lead the pricing strategy development for major bids and proposals serving as the primary point of contact for all cost volume activities. Provide strategic guidance during RFP analysis ensuring pricing approach aligns with technical solution and competitive intelligence. Oversee the development of detailed pricing models ensuring compliance with RFP requirements and alignment with business objectives. Present pricing recommendations to executive leadership and guide the decision-making process during bid reviews. Direct the execution of Price-to-Win strategies and integrate competitive pricing intelligence into final cost submissions. Supervise and mentor pricing analysts or other team members involved in cost proposal development. Establish and enforce standards templates and best practices for pricing compliance and quality. Partner with Finance Contracts Program and Capture teams to align pricing with risk profiles profitability goals and operational capabilities. Qualifications Bachelor’s degree from an accredited college or university in Finance Management Business Administration or related field 12+ years' experience in US Government contractor pricing required with at least 3 years in a pricing leadership or management capacity Experience managing direct reports is highly preferred A combination of equivalent education and work experience may be substituted for the above requirements Knowledgeable in US Code & Federal Acquisition Regulations related to contract pricing and DFARS Estimating System criteria Proven experience managing pricing teams and leading high-value proposal efforts Strong executive presence with the ability to present to senior leadership and influence business decisions Advanced proficiency in Microsoft Excel Strong written and oral communication skills Aptitude for problem-solving and solution implementation Ability to build relationships and work cross-functionally with business partners Excellent organizational skills and attention to detail Proven ability to work under short deadlines and multitask Basic Compensation: $175000 - $185000 yearly salary The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills experience geographic location market conditions and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation in line with applicable law. Benefits DLH Corp offers our employees an excellent benefits package including Personal Time Off (PTO) medical dental vision supplemental life with AD&D short and long-term disability flexible spending accounts parental leave legal services and more. We want our employees to save for their future therefore we offer a 401(k) Retirement Plan which includes a matching component. DLH is dedicated to your career development providing training to help drive success with access to our best-in-class e-learning suite for formal and informal learning professional and technical certification preparation and education assistance at accredited institutions. #LI-REMOTE EEO DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.
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Client Service Specialist
merceradvisors |
Remote United States
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Why Work at Mercer Advisors? For 40 years Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning investment management tax estate insurance and more all managed by a single team. Today we proudly serve over 31300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s we are an independent national fiduciary legally obligated to always act in the best interest of our clients. Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women reflecting our commitment to diversity. We attract top talent from across the country with no formal headquarters and flexible working arrangements allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size growth service quality technology succession planning and others. No fee was paid for participation in the ranking however Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative client-focused environment utilizing your exceptional organizational communication and problem-solving skills. Essential Job Functions include: Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests scheduling and gathering client data for ongoing service processes Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements Coordinating with internal operation departments to ensure client requests are fulfilled Managing client deposits Maintaining data integrity across all systems and updating as necessary Researching client issues in cooperation with back office operation partners Some duties can include if appropriate - onboarding new clients processing transfer paperwork setting up new accounts while coordinating with the wealth management team custodians and Envestnet Other duties as needed Qualifications High School diploma or equivalent. Bachelors degree preferred. Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to pursue a CFP designation Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors Excellent verbal and written communications skills a must Strong MS Word Excel and Outlook skills required prior use of CRM system (Salesforce) a plus Strong desire for continuous self-learning and professional growth Work Schedule Monday through Friday 8:00AM – 5:00PM Working Conditions Professional office environment daytime hours working inside standing and sitting will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40000 to $80000. Actual base pay within this range will be based on a variety of factors including but not limited to the applicant’s geographic location relevant experience education skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: Company Paid Basic Life & AD&D Insurance Company Paid Short-Term and Long-Term Disability Insurance Supplemental Life & AD&D Short-Term Disability Accident Critical Illness and Hospital Indemnity Insurance Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan. Two comprehensive Dental Plans Vision Insurance Plan Dependent Care Savings Account for child and dependent care. 14 Company Paid Holidays with a full week off at Thanksgiving. Generous paid time off program for vacation and sick days Employee Assistance Plan Family Medical Leave Paid Parental Leave (6 weeks) Maternity benefits utilizing company paid STD any supplemental STD plus Parental Leave (6 weeks) to provide time for recovery baby bonding and enjoying your family time. Adoption Assistance Reimbursement Program Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents young children life’s challenges and more. 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age color disability gender marital status national origin race religion sexual orientation gender identity and expression physical or mental disability genetic predisposition or carrier status or any other characteristic protected by law in accordance with all applicable federal state and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations including recruitment hiring training and development promotion transfer demotion termination layoff compensation benefits and all other terms conditions and privileges of employment in accordance with applicable federal state and local laws. If you are a resident of California learn more about Mercer's California Consumer Privacy Policy here.
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Senior Data Engineer
recharge |
Remote
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Who we are In a world where acquisition costs are skyrocketing funding is scarce and ecommerce merchants are forced to do more with less the most innovative DTC brands understand that subscription strategy is business strategy. Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform Recharge is dedicated to empowering brands to easily set up and manage subscriptions create dynamic experiences at every customer touchpoint and continuously evaluate business performance. Powering everything from no-code customer portals personalized offers and dynamic bundles Recharge helps merchants seamlessly manage grow and delight their subscribers while reducing operating costs and churn. Today Recharge powers more than 20000 merchants serving 100 million subscribers including brands such as Blueland Hello Bello LOLA Chamberlain Coffee and Bobbie—Recharge doesn’t just help you sell products we help build buyer routines that last. Recharge is recognized on the Technology Fast 500 awarded by Deloitte (3rd consecutive year) and is Great Place to Work Certified.Overview The centralized Data and Analytics team at Recharge delivers critical analytic capabilities and insights for Recharge’s business and customers. As a Senior Data Engineer you will build scalable data pipelines and infrastructure that power internal business analytics and customer-facing data products. Your work will empower data analysts to derive deeper strategic insights from our data and will enable developers to build applications that surface data insights directly to our merchants. What you’ll do Build data pipeline ELT and infrastructure solutions to power internal data analytics/science and external customer-facing data products. Create automated monitoring auditing and alerting processes that ensure data quality and consistency. Work with business and application/solution teams to implement data strategies build data flows and develop conceptual/logical/physical data models Design develop implement and optimize existing ETL processes that merge data from disparate sources for consumption by data analysts business owners and customers Seek ways to continually improve the operations monitoring and performance of the data warehouse Influence and communicate with all levels of stakeholders including analysts developers business users and executives. Live by and champion our values: #day-one #ownership #empathy #humility. What you’ll bring Typically 5+ years experience in a data engineering related role (Data Engineer Data Platform Engineer Analytics Engineer etc) with a track record of building scalable data pipeline transformation and platform solutions. 3+ years of hands-on experience designing and building data pipelines and models to ingesting transforming and delivery of large amounts of data from multiple sources into a Dimensional (Star Schema) Data Warehouse Data Lake. Experience with a variety of data warehouse data lake and enterprise data management platforms (Snowflake {preferred} Redshift databricks MySQL Postgres Oracle RDS AWS GCP) Experience building data pipelines models and infrastructure powering external customer-facing (in addition to internal business facing) analytics applications. Solid grasp to data warehousing methodologies like Kimball and Inmon Experience working with a variety of ETL tools. (FiveTran dbt Python etc) Experience with workflow orchestration management engines such as Airflow & Cloud Composer Hands on experience with Data Infra tools like Kubernetes Docker Expert proficiency in SQL Strong Python proficiency Experience with ML Operations is a plus. Compensation Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices while individual compensation is determined by skills qualifications and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package. Hiring range in the US$144000 - 180000 USD Hiring range in Canada$128000 - 160000 CAD Application window anticipated to close 11/30/2025. If you’re interested in this opportunity please submit an application as soon as possible. Benefits at a Glance: Medical dental and vision plans Retirement plan with employer contribution Flexible Time Off Paid Parental Leave Monthly Remote Life and Merchant stipends Recharge Instagram Twitter Facebook Recharge Payments is an equal opportunity employer. In addition to EEO being the law it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability or other protected status such as race religion color national origin sex sexual orientation gender identity genetic information pregnancy or age. Recharge Payments prohibits any form of workplace harassment. Transparency in Coverage This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services allowed amounts for OON items services and prescription drugs and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files. #LI-Remote
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Community Clinical Research Educator II
CareAccessResearch |
Remote United States
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What We DoCare Access is a unique multi-specialty network of research sites which operates as one connected team of physician investigators nurse coordinators and operations managers.Who We AreWe care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another find new ideas to accelerate medicine and seed a long-term impact for generations. Position OverviewWe are looking for a Community Clinical Research Educator II who is deeply passionate about promoting awareness and education of clinical research and access to clinical trials. to diverse communities. This role is a field-based position within the Community Engagement department of Care Access a global health research and clinical trials company. ➡ What You'll Be Working On (Duties include but are not limited to): ➡ Future of Medicine Events:Assist with the execution of 3-4 large Future of Medicine screening events per month. Provide education about the Future of Medicine program clinical research and general information about participation in research studies. Perform the Informed Consent process with event attendees Communication and Outreach:Deliver clear engaging presentations to both individuals and groups. Be well-versed in Care Access programs to be able to answer participant questions using effective communication tactics. Other Responsibilities:Collaborate with internal Care Access teams to strategize and execute community engagement activities. Support the larger clinical research team ensuring seamless transitions for participants interested in participating in clinical trials Interact in a positive professional manner with participants sponsor representatives investigators and Care Access personnel and management Propose suggestions for improving Future of Medicine events based on managerial direction Provide support and knowledge sharing to more junior team members on the team Physical and Travel Requirements ➡ This role requires up to 60% travel requirements further explained below. Length of travel will depend upon study requirements staff needs and company initiatives. Type of travel required: National What You Bring (Knowledge Skills and Abilities): ➡ The ideal candidate should be self-motivated and passionate about clinical trials and healthcare. Interpersonal skills and the ability to forge and maintain positive working relationships are essential. Experience in medical and/or research fields is strongly preferred but is not mandatory. Demonstrated ability in networking partnership building and event organization. Proficiency in using modern technology for communication and data management. Strong understanding of participant confidentiality and ethical considerations in clinical research. Excellent organizational project management and problem-solving skills. Multilingual is a plus. Certifications/Licenses Education and Experience: ➡ Bachelor’s Degree or equivalent professional experience Minimum of 3-4 years of demonstrated clinical and/or education experience Proven track record of autonomous project initiation and completion Direct participanteducation or experience creating community networks and engaging and developing community partnerships are preferred. Healthcare credentialing and advanced scientific or public health education are strongly preferred Licenses ➡ Must possess and maintain a valid Driver’s License (Valid / Authorized to Drive in Canada and the US) Must have and maintain safe driving record and submit to Motor Vehicle Record Check Benefits (US Full-Time Employees Only) ➡ Paid Time Off (PTO) and Company Paid Holidays100% Employer paid medical dental and vision insurance plan optionsHealth Savings Account and Flexible Spending AccountsBi-weekly HSA employer contributionCompany paid Short-Term Disability and Long-Term Disability401(k) Retirement Plan with Company Match ➡ Diversity & Inclusion We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success. At Care Access every day we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the best physicians and caring for patients. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. Employment StatementCare Access complies with all employment laws and regulations with respect to its employment practices terms and conditions of employment and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate under any circumstances the use of any form of forced or involuntary labor child labor or human trafficking. This extends to suppliers partners or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
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