Toronto, Ontario, Canada
Hi! đ I'm Chris head of Product Design at Ashby. We're looking for a versatile intrinsically motivated designer who is excited to contribute to rethinking how modern software is designed. At Ashby you'll be part designer part product manager part consultant and part design system manager (or some combination of the 4!). We do design differently here and if that excites you read on. Our unique approach is working - we're growing >100% year-over-year and have notable customers like Notion Linear Shopify and Snowflake. Our growth and retention metrics are best-in-class among our peers we have tens of millions in ARR very low churn and many years of runway. We're backed by amazing investors like Y Combinator Elad Gil Lachy Groom and many more! Weâll share more details once we meet. How We Work In my previous roles product teams always consisted of a product manager a designer and ~4-5 engineers. This may sound familiar to you! The product manager briefs the designer who then designs. After designing mocks are handed to the engineers. We take a more principled approach here at Ashby. If you've been designing software enough you'll realize in actuality design is required in varying degrees on each project. Sometimes in the past I'd be asked to design yet another settings page when really all that was needed was an engineer to reuse existing components and just follow some documentation I had written. Other times I felt I should effectively be the product manager and own a project from beginning to end. In these latter cases it made sense that I was even the one providing project updates and managing resources rather than constantly being pinged by a separate product manager. This principled approach is now what we do here and it is part of what has allowed Ashby to take down incumbents in multiple verticals all at once. We don't settle for the status quoâwe actively resist reversion to the mean. Currently I report to Benji the co-founder & CEO. Both Abhik and Benji (our founders) care deeply about design which at first glance may seem counterintuitive given the number of full-time designers that we employ. The belief is not that design is unimportant but rather that it should be owned by the product team collectively not solely by a group of full-time designers who happen to have the job title. The design departmentâs job at Ashby is not to make every single design decision but to equip our entire product team to make better decisions themselves as well as edit decisions that PMs/Engineers choose to make. That while tackling the biggest design challenges ourselves. Separate from design you may also be excited by the fact that we maintain a near seed-stage-like culture with fuzzy lines between functional roles as much autonomy as you can handle and a focus on IC-work with an almost-no-meeting culture. While you get the product-market fit and scale of a growth-stage startup you also get the agency and no-nonsense no-red-tape culture of a seed-stage startup. What Weâre Building Talent teams aspire to build a hiring process that identifies great candidates moves them quickly through the interview process and provides an excellent experience for the candidate. To accomplish this recruiters perform thousands of daily tasks to coordinate and relay information between candidates interviewers and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate identify potential interviewers perform âCalendar Tetrisâ to find who is available to interview the candidate schedule on the earliest date possible and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. Ashby provides talent teams with intelligent and powerful software that provides insights into where theyâre failing and automates or simplifies many of the tasks theyâre underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways spreadsheets set the bar here (and are what we often replace!). Why you should or shouldnât apply Your Qualifications 10+ years of product design experience with the majority being in desktop SaaS Able to take huge ambiguous projects and break them down into actionable parts Able to speak to patterns of the highest functioning design teams and how to create an environment of high performance Able to leverage designers' superpowers to influence engineering product and the rest of the company Able to create standards and principles that will help improve the quality of design across the product org Able to think from first principles instead of simply applying the âstandardâ UX processes. Enough experience that your intuition can solve most usability problems without having to rely solely on data & metrics or conducting user research. Curious & resourceful enough to come up with creative solutions and de-risk them appropriately. Best-in-class skills in layout navigation IA UI and interaction design. Obsession with craft & details. You have experience at an early-stage startup or have spent time as a solo designer on a team. You may want to apply if youâre excited about Creating leverage and impact far and above what you'd see in a typical EPD product team structure. You wonât be a cog in the wheel the wheel is not very big! Getting to work on all parts of a massive product surface area - spanning many user types JTBDs usability challenges etc. Unlike in other organizations you wonât be stuck working on one problem for many years. Helping reinvent the design model for modern enterprise softwareâyou donât have to build wireframes user journeys personas etc. What matters is solving a customerâs problem what tools you use are up to you. Covering all parts of the design process with a focus on design craft. You'll still be doing the occasional user research interview but will be focused on using heuristics & experience to improve our IA navigation interactions UI patterns and more. Helping build our design system from (almost) the ground up. Conversely You May Not Want To Apply If You feel uncomfortable designing independently without much guidance from a PM or design management. Youâre uncomfortable having your decisions and process being challenged constantly by engineering & product. You prefer an in-person role over remote (Ashby operates remotely). You dislike written documentation. You want a set structure and rhythm to your projects. + PM gives you a brief you do wireframes then mocks then pass off work to engineers. Rinse and repeat. You prefer a narrow job scope - interaction design only design system only etc. On a Weekly Basis You Will Find Yourself Consulting for engineers who need help structuring layout typography flows etc. Digging into problems by consulting GTM talking to customers asking for data requests and more in order to present confident assumptions about your proposals. Using Figma to draw out your ideas and create visual artifacts for stakeholder alignment. Writing specification docs (we call them specs!) that detail your design proposals. These documents are meant to get stakeholder alignment on the biggest decisions you want to make and are a core part of how we work at Ashby. Taking ownership of larger product features and thinking through Jobs-To-Be-Done navigation information architecture layout interaction etc. Taking in customer feedback and using heuristics to build your own usability backlog and propose projects for engineers to take on. Consolidating and refining our design system to be functional aesthetic and best-in-class. Interview Process At Ashby Our Team And Interview Process Want To Help You Show Your Best Self. Weâll Dive Into Past Projects And Simulate Working Together And Talking Through Decisions. Our Interview Process Is Four Rounds With Some Casual Zoom Coffee In Between To Get To Know Each Other 30m introduction call to discuss Ashby and your experience 45m portfolio review 75m design exercise and app teardown. The exercise will be a live whiteboarding exercise where we provide a prompt and you show us how you'd break down problems and come up with solutions. 2.5hr final round - meet the team + portfolio repeat with a founder I'll be your main point of contact and prepare you for interviews. Youâll meet other engineers and product managers as well (with lots of time to ask them questions). If we donât give an offer by the last round I'll provide feedback as to why if you'd like it (I'm serious!). Benefits Competitive salary and equity. 10-year exercise window for stock options. You shouldnât feel pressure to purchase stock options if you leave Ashby âdo it when you feel financially comfortable. This is one of the reasons I joined personally - not a lot of startups do this. Unlimited PTO with four weeks recommended per year. Expect âVacation?â in our one-on-one agenda until you start taking it. Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. Generous equipment software and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. If youâre in the US top-notch health insurance for you and your dependents with all premiums covered by us. Ashbyâs success hinges on hiring great people and creating an environment where we can be happy feel challenged and do our best work. Weâre being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation gender identity or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds experiences perspectives and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening assessing and selecting candidates for this position. Compensation Range $180K - $240K
Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt we've earned our reputation on real outcomes. We run through 3 divisions Performance Communications and Commerce all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing to PR and Paid Social to Marketplace and Lifecycle Marketing. Tying it all together is our methodology DiscoverabilityOSâą which aligns brand and demand to guide your ICP to choose you across every decision point. We move fast. We think boldly. We hire people who challenge the status quo build campaigns worth talking about and make bold brands impossible to ignore. If you live for performance love solving hard problems and want your work to actually mean something you'll fit right in. About The Role The Content Strategist is a crucial client-facing role that is responsible for day-to-day client deliverables creating and managing custom client strategies and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy. Please note internally this role is titled Account Strategist Content & SEO. What You'll Do Strategic Excellence and Best Practices Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy but will also use our clients overall marketing goals current and ongoing campaigns and historical performance to optimize and revise strategies over the lifetime of the client while adhering to Directive best practices + Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment. + Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights. + Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular - LTVCAC modeling - Customer Generation - Share of SERP - Content Production Goal Setting Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD) who should be in the meeting with them. + Data sources include Google Analytics CRM data SEMRush reporting and Ahrefs reporting + All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD). Project Management Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals. + Use of the project management tool Asana is required. + This includes delegating tasks to other team members such as Specialists as well as our clients and then ensuring that these tasks are completed in a timely manner. + In pods where Project Managers are present Strategists will ensure they partner with Project Managers to ensure all tasks are created assigned and due dates are met and communicated to the client + Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards. Internal and External Communication Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients. + When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables goal attainment progress and actively use our shared communication channels such as Slack to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings + When proactively communicating with internal leadership this should include communicating any roadblocks opportunities for account growth and any moments of change on clients accounts. Moments of change can look like a needed change in strategy internal client marketing changes point of contact changes and more. Reporting Strategists are expected to regularly report to clients the progress and impact of their strategy. In support of this pilar strategists are expected to report on the following cadence + Bi-weekly meetings with the client - Note in these meetings strategists are expected to report on NSM progress and ongoing deliverables + Monthly reports + Quarterly reports + 2 Bi-Annual business review presentation What You'll Bring A proven track record of success around implementing SEO principles and content strategy keyword research on-page optimization and link building Analytical insight ability to analyse website traffic and SEO metrics using tools like Google Analytics Strong Communication skills comfortable client facing and owning relationships with key stakeholders Strong familiarity with industry tools such as Google Search Console Google Analytics SEMRush Ahrefs Screaming Frog/crawling tools Proven organisational project and time management skills Genuine enthusiasm for digital marketing SEO and Content Must have agency experience Must have B2B tech and/or SaaS experience Driven to stay ahead of industry trends including actively learning how AI and automation can enhance marketing and operations. Goals NSM Attainment 100% MRR Retainment 96% CSAT > 4.2 Upsells / Cross-sells / Referrals - + Strategists are expected to regularly look for opportunities for our clients to grow their business with Directive. - Examples of this include Growing into another service line such as SEO or Paid Media Growing within their current service line such as increasing content SEO or Paid Media budgets + Referrals are a natural extension of building a solid relationship with our clients and strategists should be in the habit of asking for a referral at key moments. - Example of moments to ask for a referral Point of contact starts a new job + Client leaves a 5 CSAT score What We Offer đ We have a set living wage at Directive đ Medical dental vision plans disability and life insurance coverage for you and your family that fit your lifestyle Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents Benefits To Support The Whole Person đ§ Mental - Access to certified therapists through Spring Health membership to Headspace đȘ Physical - Gympass đ« Time Off - Unlimited PTO (2-week minimum) Paid Company Holidays Your Birthday Off End of Year Recharge (Closed December 24 - January 1) Paid Parental Leave đ° Financial - Traditional and Roth 401(k) with a 3% company match đ Bonus - Annual bonus based on tenure which scales in total amount over time đŽ Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remote-first company youâll have the ability to work from your home office. For some positions as posted we will accommodate global opportunities where we have established businesses including Canada Mexico and the UK. For global locations you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom) and Slack. In this role you will be required to operate a laptop computer (PC or Mac available) computer software platforms and other office productivity tools as necessary. Due to the nature of this role you must be able to remain stationary for extended periods must be able to observe and interpret written and/or verbal communication must have reliable internet access and a professional background. To perform this job successfully an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process direct your inquiries to recruiting@directiveconsulting.com. Additional Information At Directive one of our core values is People First. Weâre committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
"Caring deeply about our customers is one of our favorite Ashby Operating Principles in Support. As we continue to grow our Product Support Team with the customer experience at the heart of everything we do we're excited to hire our first Manager of Product Support in the APAC region. In this role you'll lead an incredible group of Technical Support Specialists collaborate closely with a high-performing team of Support Managers and help shape how we scale exceptional customer support globally. About This Role This is a unique opportunity to take ownership of a region. As our first regional manager in APAC you wonât just be managing a team. Youâll be building and shaping how Support operates within an emerging region. This role requires someone who thrives in ambiguity has a passion for building and can balance strategic foresight with operational execution. Youâll need to be both a strong advocate for our customers and for your team as we continue to grow Support in line with our ambitious company goals. You will partner with other Support leaders and Support Engineers to develop and implement effective support strategies monitor key performance indicators and resolve escalated customer issues. You will collaborate closely with Product Engineering and the broader Customer Success Teams to address customer needs maintain support documentation and uplevel the customer experience. You will stay current with industry trends to continuously improve support processes foster a positive team environment and drive professional growth and development within the support team. When you start youâll work closely with our Director of Support and alongside our Head of Support and VP of Customer Success . Youâll inherit a team of ~5 Product Support Specialists and will grow this team further once youâre ramped. Role Requirements Support Leadership You have a proven track record of leading and growing high-performing and highly technical B2B SaaS Support organizations while driving a culture of excellence and empathy. Systematic thinking You proactively address thematic customer issues and improve Support processes leveraging Support technologies and innovative processes to enhance the efficiency and efficacy of the Support team. Customer-Centric You have a deep understanding of B2B customer needs and have a history of ensuring outstanding support experiences. Strong Technical Background You have experience working with complex B2B software products and can understand troubleshoot and communicate technical concepts effectively. While you may not be an engineer you are comfortable discussing APIs integrations and system workflows with technical teams and translating that knowledge into actionable insights for the Support team. Timely Issue Resolution You are invested in overseeing the resolution of complex technical issues in alignment of our SLAs. Analytical You are comfortable using data and metrics to drive decision-making continually improving both the team and customer experience. Technical Expertise You are well versed in Support organizations related KPIs and related systems (ticketing analytics Help Center etc.). You Could Be a Great Fit If â You care deeply about both the customer and employee experience and derive satisfaction from enabling others to be successful. đ€ You strive to become a product and industry expert. You align with the goal of creating differentiation via the Support experience and being a go-to partner for your team members. You recognize the expertise the team possesses and are continuously striving to learn and maintain your own expertise in the product. đ Your peers describe you as being detail-oriented. You take pride in operational efficiencies and consider processes from a holistic perspective. đ You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy. đ€ You love to coach and enable. You see every teaching moment as an opportunity and are excited to help teams grow functionally and expand their technical knowledge. đ You enjoy analyzing the Support journey and identifying opportunities for self-service and delivery improvements. đŁ You thrive in representing the voice-of-the-customer as you hone internal processes as well as advocating for manageable and efficient processes for Support Specialists. You May Not Want To Apply If Youâre excellent at managing existing Support policies and practices but identifying and rolling out new processes is not an area youâre comfortable with. You do not want to handle customer-facing tickets whether for escalation or ongoing learning. Managing the daily Support workload according to urgency SLAs and staffing is not something youâre interested in. You need close oversight a clearly carved out roadmap or step-by-step guidance to succeed. This role requires comfort with ambiguity initiative and a willingness to roll up your sleeves to build something you're passionate about. You believe there is one right way to provide support and measure success. Our Philosophy Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell. We want to offer deep expertise whenever we interact with prospects and customers â whether it be through scaled engagements (e.g. webinars) 11 conversations or through written word (e.g. documentation). We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership principled thinking over experience and thoughtful communication (we put a lot of effort into using the right communication channels) - weâll get into these and other values during the hiring process. You can take a look at our Leadership Principles to get a sense of what we value in People Leaders at Ashby. The Interview At Ashby our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety 30 min - Recruiter Screen with Talent Team 45 min - Interview with Hiring Manager Take-Home Assessment - one week to complete 30 min ""Support Management Approach"" interview with another Support Leader Final Round + 30 min ""Customer Experience"" interview with two other Customer Success leaders + 30 min ""Team Insights"" interview with a Support Specialist and a Support Leader + 10 min - Closing Questions with Hiring Manager Chat with Benji CEO Benefits Youâll get the time to do things the right way we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. You get to sell a product that our prospects & customers are truly excited about. Competitive compensation is offered. 10-year exercise window for stock options. You shouldnât feel pressure to purchase stock options if you leave Ashby âdo it when you feel financially comfortable. Unlimited PTO with four weeks is recommended per year. Expect âVacation?â in our one-on-one agenda until you start taking it đ Generous equipment software and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation gender identity or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds experiences perspectives and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening assessing and selecting candidates for this position. Compensation Range SGD 103000 - SGD 161000"
South Bend, IN
Brief Description Are you energized by building strong partnerships leading complex programs and delivering measurable value for Enterprise customers? As a National Program Manager 1 youâll play a pivotal role in driving customer success across a national portfolio of Enterprise accounts while owning strategy execution and continuous improvement from end to end. This role is ideal for a leader who thrives at the intersection of customer experience operational excellence and cross-functional collaboration. Compensation $70k-$80k Schedule Remote with up to 20% travel Monday-Friday 8AM-5PM How Youâll Do It Collaborate with Enterprise/National sales team for knowledge of potential new changes to and termination of Enterprise/National accounts. Collaborate with Enterprise sales team on ideal customer profiles based on data and field teams. Provides training guidance support & management around Enterprise/National accounts to leadership National Service Coordinator and the field teams supporting the account. Management and leadership to subordinates providing direction and coaching around the duties and tasks as directed. Manage compliancy of customer requirements as outlined in customer agreements. Train implement and monitor rollout of customers VMS tools if applicable to Central Service team and field teams supporting the account. Collaborates and works with corporate Central Service and field leadership to identify process improvement and other solutions to address operational challenges. Report feedback and recommendations to field leadership and National Service leadership on how to improve customer relationships & revenue results. Review and report on daily/weekly/monthly data to ensure customer success explore and make recommendations to improve customer experience. Ensure & manage the accuracy timelines and efficiencies of time entry into VMS tools along with reviewing weekly timesheets. Assist in scheduling preparing and attending customer QBRâs when applicable. Collaborate with the Central Service & branch offices daily/weekly with priority orders to ensure knowledge & understanding of the customer needs. Focus on top-notch customer experience to drive high satisfaction/NPS scores for all Enterprise/National accounts. Attend weekly 1/1 coaching & feedback with leadership & direct reports (as applicable). Collaborate with others to develop and provide solution-based options to customers. Initiate on-going self-improvement in relation to job development. Set an excellent example and quality image to all company personnel customers business partners and the general public. Conduct activities as a company representative in an ethical and businesslike manner. Maintain and safeguard company assets and proprietary information. All other duties as assigned Interview Process During our interview process you'll be asked to complete an E3 assessment. The E3 Assessment helps us evaluate your potential fit for the role and our company culture as part of a broader hiring process that includes your resume experience interviews and references. Itâs one of several tools we use to make informed decisions not the sole basis for selection. What Youâll Bring This is an experienced hire role and youâll need to bring experience managing large staffing accounts Associate degree (or equivalent work experience in the staffing industry) Customer project management experience - or - Equivalent combination of education training and recent relevant industry experience. Proven experience leading teams or multi-units Experience working with an MSP and VMS Understanding and application of basic math skills and financial concepts Analytical and reporting skills highly desired Possess working knowledge of Microsoft office applications with a focus on excel The Benefits We take care of our team and provide great benefits Responsible Time Off (Unlimited PTO program) Competitive Health Benefits Career Journey planning and employee recognition Culture is important to us and there are numerous options to get involved and collaborate including giving back to our local communities staying fit joining our cultural networks and having fun and celebrating together! The Company Peoplelink has been a cutting-edge leader in the staffing industry placing more than 14000 employees on job assignments each and every day. Your contributions both big and small will be valued recognized and rewarded at every step along our exciting journey. Our team is passionate about growth innovation and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers. Physical Requirements Requires good hand/eye coordination arm/hand/ finger dexterity including the ability grasp and visual acuity to use a keyboard operate office equipment and read and write the application information. The staff associate is frequently required to sit reach with hands and arms talk and hear. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions. Peoplelink Group is an Equal Opportunity Employer. We do not discriminate on the basis of race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability genetic information or any other protected status under federal state or local law. We are committed to fostering a diverse and inclusive workplace. IND004
New York, NY
"Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year over 50 million Americans suffer adverse financial consequences as a result of seeking care from lower credit scores to garnished wages. The challenge is only getting worse as high deductible health plans are the fastest growing plan design in the U.S. Cedarâs mission is to leverage data science smart product design and personalization to make healthcare more affordable and accessible. Today healthcare providers still engage with its consumers in a âone-size-fits-allâ approach and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Opportunity Cedar is a patient payment and engagement platform that leverages data science and consumer-centric design to improve the healthcare experience. We are seeking a Sr. Strategist Value Analytics to join our team during a pivotal phase as Value Analytics continues to shift from high-volume operational support toward high-impact strategic initiatives and growth priorities. This role is designed for a senior individual contributor who can bridge healthcare revenue cycle expertise performance improvement analytics and strategic problem solving at a broader and more influential level. This role will help Cedar and its clients understand where performance gaps exist what is driving them and how to translate data into actionable recommendations scalable frameworks and compelling value stories. This framing reflects the teamâs broader need to move from reporting output toward more consultative strategic analytics work. The ideal candidate brings a strong foundation in revenue cycle management experience using analytics to diagnose business performance and a consulting-oriented mindset. They are comfortable leading through ambiguity shaping analytical direction partnering with senior internal and external stakeholders and developing insight narratives that influence decisions for prospective and current clients. At this level success means not only delivering high-quality analyses independently but also helping define where the team should focus improving how Value Analytics works and raising the bar for how Cedar connects analysis to action. Key Responsibilities Lead the most strategic and complex performance improvement analyses across Cedarâs products and client base identifying trends root causes and opportunities related to patient billing collections self-pay performance and broader revenue cycle outcomes. Translate complex data into clear persuasive value stories for senior internal leaders prospective clients and existing clients with an emphasis on financial impact operational opportunity and patient experience. Own high-priority workstreams tied to Cedarâs roadmap and market differentiation by helping quantify value frame business cases and surface insights that inform growth priorities and product direction. Conduct and oversee standard and bespoke analyses such as ROI modeling collections lift analysis benchmarking trend analysis and performance deep dives that help teams understand what is happening why it is happening and what to do next. Partner cross-functionally with Commercial Client Management Product Data Science and Data Platform teams to scope analyses validate findings and ensure recommendations are grounded in both data and operational reality. Develop a deep understanding of how client data is structured mapped and interpreted within Cedarâs ecosystem in order to troubleshoot issues strengthen measurement approaches and improve analytical credibility. Shape analytical approaches playbooks and frameworks that make Value Analytics more scalable consistent and proactive over time. Bring a consultative approach to ambiguity by structuring vague business questions into testable hypotheses analytical workplans and executive-ready recommendations. Serve as a senior thought partner on ambiguous high-visibility client and internal questions helping teams prioritize where to lean in and how to frame the answer. Mentor teammates through project guidance analytical feedback and storytelling support raising the bar for quality without requiring formal people management responsibility. Operate independently across multiple priorities driving work from problem definition through analysis synthesis stakeholder alignment and final delivery. Skills and Experience 7+ years of experience in consulting strategic analytics performance improvement revenue cycle analytics value engineering business intelligence or similar analytically rigorous business-facing roles. Strong revenue cycle management knowledge including familiarity with patient billing workflows collections performance and the metrics that matter most to provider organizations. Experience using data to diagnose business performance develop recommendations and tell a clear story to non-technical audiences. Strong analytical toolkit including comfort working with large datasets and leveraging standard AI tools to complete complex analyses synthesize findings and answer nuanced business questions. Demonstrated ability to independently lead ambiguous high-stakes analytical work and turn it into structured recommendations that influence cross-functional decisions. Ability to synthesize ambiguous inputs into structured narratives practical recommendations and stakeholder-ready materials. Excellent communication and stakeholder management skills with the ability to engage effectively across functions and levels of seniority including senior leaders and executive stakeholders. Experience working in a client-facing or consultative environment where success depended on both analytical rigor and credibility with business stakeholders. Track record of improving processes frameworks or ways of working that help a team scale beyond one-off analysis. Nice to Have Prior experience in healthcare consulting or performance improvement work focused on revenue cycle optimization. Familiarity with EHR and billing data ecosystems including platforms such as Epic or Cerner and how those systems interface with patient-facing tools. Experience with benchmarking baselining or value realization analyses in a healthcare or SaaS environment. Experience building dashboards in BI tools such as Looker Tableau or Omni with the understanding that dashboard development is a supporting capability rather than the core focus of the role. Exposure to data modeling dbt or analytics engineering concepts that improve partnership with technical teams even if hands-on ownership is not central to the role. The Ideal Candidate You are energized by using data to solve real business problems especially where performance improvement and operational context matter as much as technical execution. You know how to go beyond reporting what happened and instead explain what is driving the result what it means for the business and what should happen next. You are comfortable operating like an internal consultant listening closely diagnosing issues forming hypotheses and building credibility through thoughtful analysis and clear communication. You can be hands-on in the data but your greatest strength is connecting the analysis to action. You are also someone others naturally turn to for structure judgment and perspective. You help clarify ambiguous asks improve how work gets done and raise the quality of thinking around you without needing formal management authority. You care about improving the patient financial experience and are excited by the opportunity to help Cedar quantify and communicate its impact in a way that is commercially meaningful operationally grounded and difficult to ignore. Compensation Range and Benefits Salary Range $148750 - $175000 This role is also equity eligible This role offers a competitive benefits and wellness package Subject to location experience and education What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly helping millions of patients per year Unless stated otherwise most roles have flexibility to work from home or in the office depending on what works best for you For exempt employees Unlimited PTO for vacation sick and mental health daysâwe encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones explore rest and recharge 16 weeks paid parental leave with health benefits for all parents plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work including three employee resource groups be@cedar (for BIPOC-identifying Cedarians and their allies) Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay equity (for qualifying roles) and health benefits including fertility & adoption assistance that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions up to 3% of your annual compensation Access to hands-on mentorship employee and management coaching and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues Cedar has become a leading healthcare technology company fueled by remarkable growth. ""Over the past several years we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024 Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc. Allegheny Health Network Novant Health Allina Health and Providence."
Job Description Synergetics Installations Worldwide is an owner-led management consulting firm and one of the most respected names in implementation consulting. Since 1975 we have completed over 1800 client engagements generating more than $9 billion in total EBITDA improvements for a diverse portfolio that includes Fortune 500 companies Private Equity-backed businesses and small-to-mid-size enterprises. We operate across four business segments â Healthcare Consumer Industrials and Business Services â with core expertise in business value creation mergers and acquisitions supply chain management and management operations. Our people are our foundation guided by a core set of values honesty authenticity respect trust and teamwork. Job Location Synergetics collaborates with clients across various locations. Travel to client site will be need based on the project and the clientâs requirements. Convenient access within one hour from an international airport is needed. Travel varies by client and is estimated at 50%. Convenient access to an international airport within one hour We are seeking a Business Transformation Consultant with 4â8 years of experience in management consulting finance or operational transformation. This is a hands-on client-facing role within our Business Services segment focused on driving measurable value through organizational transformation post-merger integration process improvement and change management. The ideal candidate brings strong analytical capabilities â including organizational design workforce data analysis and financial/expense analysis â alongside the communication skills to turn complex data into a clear compelling story for client leadership. You will operate as a key contributor on small agile project teams working directly alongside clients to scope design and implement transformation initiatives. This role is particularly well-suited to candidates with backgrounds in management consulting corporate strategy M&A integration business process improvement or operational finance. What You'll Do STRATEGY & TRANSFORMATION PLANNING Engage with clients to understand their current-state operations and build credibility-based relationships with key stakeholders Gather and analyze relevant data conduct client interviews and visit client facilities to observe operations firsthand Identify and catalog problems challenges risks and opportunities across the business Facilitate the development of value creation programs â including transformation roadmaps governance structures and working team design Create and maintain workplans to effectively prioritize and manage multiple concurrent initiatives VALUE CREATION & EXECUTION Develop and deliver reports and presentations that communicate findings and recommendations to client leadership â telling the story with data Perform organizational design analysis workforce data analysis and expense analysis to identify and quantify improvement opportunities Support process and value stream mapping of key workflows to underpin transformational change Collaborate with clients to define requirements for tools systems and processes recommend design improvements provide implementation oversight including documentation training and coaching Utilize operational and financial data to develop transformation solutions aligned to long-term business objectives Build business partnerships with key leaders and stakeholders to ensure cohesive alignment to project goals REQUIRED EXPERIENCE & SKILLS 4â8 years of experience in management consulting professional services corporate strategy M&A integration business process improvement or operational transformation Demonstrated experience supporting or leading organizational transformation post-merger integration or operational redesign initiatives Strong analytical skills â data collection complex analysis gap identification and the ability to develop implementable recommendations Experience with organizational design workforce planning and/or expense/financial analysis Proficiency across Microsoft Office â particularly Excel (data analysis statistical review financial modeling) and PowerPoint Excellent verbal and written communication skills ability to construct a clear narrative from complex data and present confidently in client-facing settings Proven ability to manage multiple workstreams simultaneously and operate effectively in ambiguous fast-paced environments EDUCATION Bachelor's degree in Business Management Finance or a related field MBA or Master's degree preferred Benefits Medical Dental Life & ADD STD LTD. 401K match. Unlimited PTO. About Synergetics Installation Worldwide Inc. At Synergetics Installations Worldwide we believe our people are our greatest asset. For nearly five decades weâve helped transform businesses from small enterprises to global Fortune 500 leaders through hands-on results-driven consulting. You may not know our name but youâve definitely heard of the companies weâve helped grow. Weâre a boutique owner-led firm known for our authenticity agility and integrity. Our culture is built on trust respect honesty authenticity and teamwork and weâre growing. Synergetics is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive respectful and equitable environment for all employees. We participate in the E-Verify program following offer acceptance (Employees Only)
New York, NY
Due to high applicant volume we are only reviewing applications submitted through our job board. Applications submitted through LinkedIn will not be reviewed. Please apply at www.refinelabs.com/careers Refine Labs is a B2B marketing agency that helps mid-market and enterprise SaaS companies drive more qualified pipeline and revenue. We build and execute demand strategies across brand demand capture and customer expansion that match how buyers make decisions today. As Demand Generation Manager youâll work in collaboration with a Director of Demand Generation to manage and lead media strategies for 4-5 client accounts (growth-stage B2B companies primarily SaaS). Your role will entail setting strategic direction and overseeing execution from campaign design to optimization to contribute directly to our clients' revenue and growth targets. This position requires a unique blend of strategic acumen hands-on execution and analytical proficiency to both measure and propel success. Weâre building a Talent Destination for the best minds in B2B marketing. Youâll work alongside people who challenge the status quo care about doing it right and want to grow. If youâre ready to step into a high-impact role and lead work that moves the needle letâs talk. Salary is $120000 for this role. ââ Note Our operations are entirely remote however we are presently prioritizing candidates for our pool that reside in the following states CA CO FL GA IL IN IA MD MA NY NC OK OR PA TN TX VA or WA. By submitting your application for this position your profile will be added to our candidate pool. Should review of your qualifications align with an immediate business need and result in a decision to pursue your candidacy you will be contacted by our recruiting team. What you'll do at Refine Labs Client Management Directly interface with clients attend and lead meetings as needed. Prepare comprehensive reports presentations and other client-facing materials to effectively showcase the results and impact of your efforts. Strategy Development Conceive and execute comprehensive demand generation strategies aligned with company goals and objectives. Identify target audiences segments and pivotal market opportunities to optimize campaign efficacy. Devise demand creation capture and conversion programs meticulously assessing the entire new acquisition funnel and prioritizing initiatives based on their potential impact on revenue. Campaign Management Spearhead the planning execution and refinement of multi-channel marketing campaigns. Collaborate seamlessly with internal stakeholders including product marketing and sales teams to ensure seamless alignment of messaging content and objectives across all campaigns. Vigilantly monitor campaign performance metrics identifying areas for enhancement and optimization to drive sustained success. Data Analysis and Reporting Employ advanced data analysis techniques to dissect insights from multiple data sources including CRM MAP ABM Tools and Web Analytics. Compile comprehensive reports detailing campaign results data narratives and actionable insights accompanied by spend recommendations aimed at driving revenue impact. You Need Demonstrated experience building & optimizing paid media campaigns preferably in a B2B SaaS/Tech environment. Experience building & managing ad campaigns in Google Ads LinkedIn and Meta (experience in other platforms is a plus! [6sense Youtube Bing X Reddit Capterra etc.]) Google Ads & Analytics certifications preferred. Familiarity with how digital ads are served and tracked using pixels URL parameters (UTM codes) and conversion tracking via Google Tag Manager. An analytical mindset and proven track record in making data-driven decisions to continually optimize performance and determine future investments. AI fluency with a habit of using AI tools to accelerate daily execution. Bonus if you're experimenting with AI-powered workflows to automate parts of the campaign management process. Strong client-facing communication skills this role will interact directly with customers and is expected to be on camera for Zoom calls. Excellent leadership and communication skills with the ability to effectively collaborate with cross-functional teams and senior stakeholders. Empathy â for our team our partners our clients and their customers The ability to clearly articulate ideas frame problems and offer solutions. Strong organization & multi-tasking skills and the ability to consistently evaluate priorities with attention to detail The ability to resolve and/or escalate issues in a proactive manner in order to adhere to campaign delivery goals Interview Process The typical interview process for Demand Generation Manager at Refine Labs is 4 rounds including an intro call technical assessment management skills interview and a final presentation requiring presenting on a work sample. Our interview process assesses a candidate's technical client management strategic and presentation skills. Perks Flexible schedule in a 100% distributed workforce Premium employer-sponsored health coverage - medical dental & vision Paid parental leave Monthly Health & Wellness Reimbursement 401(k) Unlimited PTO with minimum time off (a minimum of 7 days off every 6 months) No Meeting Fridays Company kick-off trips and virtual team activities Itâs a shared belief held by all employees at Refine Labs that others on the team will not be embarrassed reject or punish you for speaking up. We believe and focus on psychological safety! We recognize that mental health is just as important as physical health so we encourage employees to take Mental Health Days as needed. Refine Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Reporting to the Director of Strategy the Digital Marketing Specialist supports the execution of digital marketing activities for RUNNER's medical practice clients. They play an integral role in achieving our clients' goals and maintaining strong client relationships. REQUIREMENTS 4+ years of experience in digital marketing with at least 2 years in an agency environment. Experience in healthcare/medical marketing is a plus. Hands-on experience executing digital marketing initiatives with an emphasis on content marketing SEO lead nurturing email marketing conversion rate optimization website and landing page creation. Strong aptitude for analyzing and presenting marketing campaign reporting including Google Analytics and lead pipeline reporting. Working knowledge of digital advertising especially Google and Meta ads. We have another team that manages these ads but you should know enough to contribute strategically and communicate with clients. Ability to grasp complex technical concepts and communicate simply to clients. Strong skills in creative copywriting skills for both long-form content like website copy and blogs as well as short-form copy like social posts or ad copy all from an SEO lens. Experience working with CRM systems to analyze leads as well as email nurturing and automation. (CRM systems like HubSpot Salesforce HighLevel etc.) Experience working with a project management platform. (such as Wrike Monday Asana etc.) Experience with WordPress content management and plugins. Familiarity creating content with AI tools such as ChatGPT Claude and Gemini. Familiarity using SEO Tools such as SE Ranking SEMRush Google Search Console. RESPONSIBILITIES New Account Setup Guide our new clients through the set-up and implementation of RUNNER services. Marketing Strategy Collaborate with leadership to build unique digital marketing strategies including our Marketing Roadmap service. Marketing Execution Work together with other strategists media experts creatives and developers to produce top-of-class deliverables and drive results across RUNNER's marketing services. Account Service Lead client relationships and communication including status meetings. Ensure work is completed on-time and within budget. Oversee quality and overall impact adjusting where needed. Performance Reporting Develop and analyze monthly reports meeting with clients to review reporting ongoing initiatives and plan future strategies. Client Retention Build a trusted strategic relationship with clients to help retain and grow business. Hone Your Skills Keep up with changes in the digital marketing landscape including tools and practices that will help our clients and agency evolve. WHAT GETS YOUR APPLICATION TO THE TOP OF THE LIST Digital Marketing Agency experience. (not including internships) Have the ability to work in a fast-paced ever-changing environment. Take direction well but can work independently. Share a passion for generating leads traffic and sales. Have a strong attention to detail. Are brilliantly organized. Are flexible to changing business needs. Can write long form and short form copy well and quickly. (we will ask for examples) BENEFITS Fully Remote Unlimited PTO No-meeting Wednesdays and First Fridays off ABOUT RUNNER Agency RUNNER Agency is an award-winning digital marketing agency focused on driving growth and business outcomes for medical practices. RUNNER has driven thousands of new patient leads and millions in revenue through a full set of digital marketing services.
Richmond, VA
Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt we've earned our reputation on real outcomes. We run through 3 divisions Performance Communications and Commerce all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing to PR and Paid Social to Marketplace and Lifecycle Marketing. Tying it all together is our methodology DiscoverabilityOSâą which aligns brand and demand to guide your ICP to choose you across every decision point. We move fast. We think boldly. We hire people who challenge the status quo build campaigns worth talking about and make bold brands impossible to ignore. If you live for performance love solving hard problems and want your work to actually mean something you'll fit right in. About The Role The Content Strategist is a crucial client-facing role that is responsible for day-to-day client deliverables creating and managing custom client strategies and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy. Please note internally this role is titled Account Strategist Content & SEO. What You'll Do Strategic Excellence and Best Practices Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy but will also use our clients overall marketing goals current and ongoing campaigns and historical performance to optimize and revise strategies over the lifetime of the client while adhering to Directive best practices + Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment. + Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights. + Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular - LTVCAC modeling - Customer Generation - Share of SERP - Content Production Goal Setting Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD) who should be in the meeting with them. + Data sources include Google Analytics CRM data SEMRush reporting and Ahrefs reporting + All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD). Project Management Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals. + Use of the project management tool Asana is required. + This includes delegating tasks to other team members such as Specialists as well as our clients and then ensuring that these tasks are completed in a timely manner. + In pods where Project Managers are present Strategists will ensure they partner with Project Managers to ensure all tasks are created assigned and due dates are met and communicated to the client + Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards. Internal and External Communication Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients. + When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables goal attainment progress and actively use our shared communication channels such as Slack to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings + When proactively communicating with internal leadership this should include communicating any roadblocks opportunities for account growth and any moments of change on clients accounts. Moments of change can look like a needed change in strategy internal client marketing changes point of contact changes and more. Reporting Strategists are expected to regularly report to clients the progress and impact of their strategy. In support of this pilar strategists are expected to report on the following cadence + Bi-weekly meetings with the client - Note in these meetings strategists are expected to report on NSM progress and ongoing deliverables + Monthly reports + Quarterly reports + 2 Bi-Annual business review presentation What You'll Bring A proven track record of success around implementing SEO principles and content strategy keyword research on-page optimization and link building Analytical insight ability to analyse website traffic and SEO metrics using tools like Google Analytics Strong Communication skills comfortable client facing and owning relationships with key stakeholders Strong familiarity with industry tools such as Google Search Console Google Analytics SEMRush Ahrefs Screaming Frog/crawling tools Proven organisational project and time management skills Genuine enthusiasm for digital marketing SEO and Content Must have agency experience Must have B2B tech and/or SaaS experience Driven to stay ahead of industry trends including actively learning how AI and automation can enhance marketing and operations. Goals NSM Attainment 100% MRR Retainment 96% CSAT > 4.2 Upsells / Cross-sells / Referrals - + Strategists are expected to regularly look for opportunities for our clients to grow their business with Directive. - Examples of this include Growing into another service line such as SEO or Paid Media Growing within their current service line such as increasing content SEO or Paid Media budgets + Referrals are a natural extension of building a solid relationship with our clients and strategists should be in the habit of asking for a referral at key moments. - Example of moments to ask for a referral Point of contact starts a new job + Client leaves a 5 CSAT score What We Offer đ Compensation for this role includes a competitive base salary in the $75000-95000 USD range commensurate with experience and geography. đ Medical dental vision plans disability and life insurance coverage for you and your family that fit your lifestyle Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents Benefits To Support The Whole Person đ§ Mental - Access to certified therapists through Spring Health membership to Headspace đȘ Physical - Gympass đ« Time Off - Unlimited PTO (2-week minimum) Paid Company Holidays Your Birthday Off End of Year Recharge (Closed December 24 - January 1) Paid Parental Leave đ° Financial - Traditional and Roth 401(k) with a 3% company match đ Bonus - Annual bonus based on tenure which scales in total amount over time đŽ Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remote-first company youâll have the ability to work from your home office. For some positions as posted we will accommodate global opportunities where we have established businesses including Canada Mexico and the UK. For global locations you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom) and Slack. In this role you will be required to operate a laptop computer (PC or Mac available) computer software platforms and other office productivity tools as necessary. Due to the nature of this role you must be able to remain stationary for extended periods must be able to observe and interpret written and/or verbal communication must have reliable internet access and a professional background. To perform this job successfully an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process direct your inquiries to recruiting@directiveconsulting.com. Additional Information At Directive one of our core values is People First. Weâre committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Technical Recruiter Eden Prescott Remote Ready to Recruit at the Edge of What's Next? The teams building AGI humanoid robots next-gen silicon the security infrastructure protecting it and elite sales orgs all need one thing above everything else the right person in the room. That's where you come in. Eden Prescott is the talent advisory firm behind some of the most consequential hires in AI Physical AI Security and VC-backed engineering including names like OpenAI. We don't play the volume game. We build relationships we build reputations and we build the teams shaping the next decade of technology. We're expanding and we're looking for a recruiter who's hungry to work at the frontier someone with AI physical AI hardware or GTM recruiting experience who wants to help build the companies making the models the robots the chips and the go-to-market engines behind them. Why This Role Is Different This isn't a seat-filling quota-chasing recruiting job. It's a chance to become the person your market trusts the one clients call first and candidates recommend to their friends. You'll Hunt for opportunity. Proactively identify and win new business in a category that's exploding. Build something real. Grow a portfolio of clients and candidates as long-term relationships not transactions. Play strategist not order-taker. Design tailored hiring solutions whether thats embedded retained or contingent that actually move your clients' businesses forward. Go deep on talent. Source screen and interview the sharpest technical talent in the market using cutting-edge recruiting tools. Own the full journey. Guide candidates from first conversation to signed offer with the white-glove experience Eden Prescott is known for. Win on your own terms. Collaborate with a team that measures success by quality not rigid KPIs or quotas. What You Bring Background in 360/180 recruitment or outbound sales. A track record of prospecting hard and closing harder. Real curiosity about AI physical AI hardware or GTM â you don't need to be an engineer but you need to want to understand this world. Sharp communication skills that build trust fast with clients and candidates alike. A results-driven competitive mindset with a history of beating your targets. The independence to run your own desk and the team spirit to win together. Adaptability curiosity and a genuine coachability. What's In It for You No Quotas Real Ownership â Work any client you want. Quality over quantity always. A Real Path to Leadership â Transparent progression into leadership as we expand into new verticals. Serious Earning Potential â Competitive base plus tiered performance-driven commission that climbs the more you bill. Benefits That Match the Ambition â Group health plan unlimited PTO and incentive trips. Best-in-Class Tools â AI-powered recruiting technology so your time goes to relationships not busywork. A Frontier Market Early â Get in now on one of the hottest talent categories in tech backed by a firm with a proven track record placing top talent in Security AI and Engineering at the industry's most elite companies. Ready to build the teams building the future? Let's talk. Base salary + best in class commission + benefits