Job Title | Location | Description | Posted** |
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Product Marketing Manager
complianceandrisks |
Cork Dublin (Remote)
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Job Title: Product Marketing Manager Reports to: VP of Marketing Location: Ireland Compliance & Risks is looking for an experienced Product Marketing Manager help shape the voice of our regulatory intelligence solutions Purpose: As Product Marketing Manager you are responsible for developing positioning messaging competitive differentiation and enabling the Sales and Marketing teams to ensure they are aligned and work efficiently to generate and close opportunities. Key Responsibilities Areas (KRAs) KRA 1: Product positioning and messaging Develop product positioning that clearly differentiates Compliance & Risks grounded in customer needs Jobs to Be Done (JTBD) industry challenges and market trends. Craft compelling messaging frameworks that convey solution value to compliance leaders regulatory teams and decision-makers. Translate platform capabilities into benefit-led narratives that resonate across personas and funnel stages. Use customer interviews competitive intel and market research to guide messaging and adapt to evolving regulatory and tech landscapes. Build a library of customer proof points and impact stories — client quotes success metrics and use cases that validate our value. Ensure consistent positioning across all channels by partnering with Content Digital and GTM teams. KRA 2: Strategic Go To Market Strategies Establish and drive a programmatic approach for launching new products features and regulatory content by defining core processes milestones and success metrics. Define launch tiers and levels of investment matching effort and tactics to strategic value and business impact. Partner with Product Management to drive GTM planning from concept to launch setting timelines aligning stakeholders and ensuring organizational readiness Partner with Regulatory Content leads to integrate regulatory content roadmaps into GTM planning Implement feedback loops and post-launch reviews to capture learnings assess performance and continuously improve GTM effectiveness. KRA 3: Product Marketing Collateral Develop product marketing collateral (e.g. website copy solution briefs blogs white papers webinars videos data sheets) that clearly communicates the platform’s value. Create and maintain high-impact sales tools and assets including pitch decks FAQs battle cards and messaging guides to support consistent and effective selling. Equip the sales team with training and enablement tied to product launches and key messaging updates. Represent and evangelize the platform at trade shows and events ensuring demos and talk tracks are accurate compelling and aligned with messaging. KRA 4:Stakeholder Management Work closely with Demand Generation and Digital Marketing to help enable them to create effective campaigns. Build strong relationships and work closely with cross-functional teams internal and external from Product Sales Business Development and Public Relations to drive awareness and alignment Partner with Marketing Operations for performance metrics and reporting KRA 5: Market Customer & Competitive Research Synthesize customer market and competitive insights to guide product positioning and market differentiation. Leverage primary customer research to understand customer goals pain points and decision drivers. Partner with the Competitive Product Manager to analyze competitors. Support Customer Advisory Panels to gather qualitative insight and validate product direction. Incorporate analyst reports and third-party research to inform strategic planning and market positioning. KRA 6: Adoption & Product Led Growth (PLG) Partner with Product Management to design and optimize in-app messaging onboarding flows and contextual prompts that drive discovery and adoption of key features. Collaborate on lifecycle email campaigns that guide users through setup highlight high-value capabilities and re-engage inactive accounts. Develop feature education assets such as videos quick-start guides and benefit-focused explainers to reduce friction and accelerate time-to-value. Demonstration of Values All employees should continually promote legacy of Company Culture through demonstrating its values – 1. Trust 2. Respect 3. Winning Together 4. Innovation Person Specification Prior Experience and Qualifications 7+ years in B2B SaaS Marketing including 3+ years in Product Marketing with a strong track record of launching and scaling products. Strategic thinker with the ability to build trust across teams and drive go-to-market execution. Exceptional writing and communication skills a strong storyteller across content formats. Startup DNA: Proactive hands-on and creative. Thrives in fast-paced environments. HubSpot expertise for audience segmentation campaign workflows and tracking performance. Customer-focused with the ability to shape messaging based on JTBD frameworks. Data-driven with strong analytical and research skills to inform decisions. Collaborative team player experienced in working cross-functionally with Product and Sales to deliver results. Bachelor’s degree in Marketing Business Psychology or related field. About Compliance & Risks Compliance & Risks helps companies get products to market faster by helping them meet their legal requirements in order to produce and sell products around the world. C2P our compliance management software offers clients a single source of truth to effectively monitor and manage the regulations standards and requirements relevant to their products. Trusted by Samsung Fujitsu and Vaillant amongst many others we are recognized as the end-to-end global compliance solutions provider.
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(Senior) Business Development Manager - Ireland (m/f/d)
pliant |
Dublin, Dublin (Remote)
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ABOUT US Since 2020 Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions Pliant allows companies to issue physical and virtual credit cards automate payment processes track spending and seamlessly integrate these data into their finance stack. Pliant is growing quickly. With our expansion into 30 international markets we believe that people passion and diversity are the key ingredients to our future success. Our growing team of 200+ Plianteers come from 38 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey! Want to learn more ? Who are Pliant ABOUT THE ROLE You will support Pliant as (Senior) Business Development Manager - Ireland (m/f/d). You convince our prospective customers that Pliant's digital credit card and payments solution is THE payment method of the future from which our customers can sustainably benefit through time and cost savings. You will work closely with your colleagues from Customer Success Underwriting and Product Management to successfully deliver on KPIs. Ideally this role will be Dublin region based with some travel to Berlin for onboarding and team meetings. WHAT YOU'LL DO Customer Acquisition & Retention: Identify engage and build strong relationships with key prospects across Ireland. Convert leads into customers while managing and nurturing long-term client relationships to maximise retention and satisfaction. Pipeline Management: Oversee the full sales cycle from prospecting and qualification to negotiation and closing. Ensure you follow a structured efficient process and consistently achieve targets. Thought Leadership: Serve as a market expert for Pliant representing the brand at industry events networking opportunities and client meetings. Advocate for Pliant’s vision and technology within the UK. Market Understanding: Stay up to date with the latest developments in the Irish fintech & travel landscape competitors’ offerings and customer needs. Provide valuable market insights and recommendations for product enhancements and go-to-market strategies. Go-To-Market Strategy: You are working to further expand the Irish market share and helping define our local strategy as well as shape the product for specific market needs. Collaboration & Reporting: Work closely with sales growth and revops teams to ensure alignment with business goals. Regularly report progress insights and results to senior management. WHAT YOU`LL BRING Proven experience (3-5+ years) in a sales and/or business development role within the fintech SaaS or financial services industries A solid understanding of the financial technology landscape as well as the underpinnings of credit lending and B2B payments Excellent communication negotiation and interpersonal skills with the ability to interact effectively with stakeholders at all levels Experience in launching and scaling products or services in new markets ideally within the Irish market. Strategic thinker with a hands-on approach to problem-solving and customer acquisition Self-motivated and goal-oriented with the ability to work autonomously in a fast-paced startup environment Strong analytical and reporting skills with the ability to assess market opportunities and identify key growth levers A strong network within the Irish travel industry is a plus Fluency in English (written and spoken) is required WHAT WE OFFER Competitive salary and performance-based incentives Opportunities for career growth and professional development Join an innovative and rapidly growing international company at the forefront of fintech innovation Health and wellness benefits Auto-enrolment into our workplace pension with enhanced employer contributions Hybrid working environment with opportunities for remote work
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Sales Development Representative
mylogically |
Dublin, Ohio (Remote)
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A trusted partner for over 20 years Logically a Managed Security Services Provider (MSSP) offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business not the technology behind their business. At Logically we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals service delivery gurus cloud specialists and more all working together to help our clients navigate the complex and ever-changing landscape of IT. But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability customer centricity quality relationships and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do but we’re also committed to creating a fun supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity Logically is the place for you. Join our team of experts and help us make a difference for businesses. Why Work for Us: Be a part of a culture that is committed to “absolutely doing the right thing” valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals working with cutting-edge technology to drive innovation with purpose. Enjoy a fun and engaging work environment where we prioritize ensuring a good work-life balance. We offer competitive wages and benefits attracting and retaining the best staff for our clients. Take advantage of opportunities for personal and professional development empowering you to advance your career. Job Summary: Logically is seeking a motivated and dynamic Sales Development Representative (SDR) to join our growing sales team. As an SDR you will play a crucial role in driving the initial stages of the sales process by generating and qualifying leads setting the stage for our Account Executives to close deals. This position is ideal for individuals who are passionate about sales technology and cybersecurity. Job Duties & Responsibilities: Prospect Research: Utilize tools like LinkedIn Sales Navigator and SalesIntel to identify decision-makers within target organizations. Analyze company news industry trends and social media activity to uncover sales opportunities. Outreach and Engagement: Craft personalized emails make warm calls and engage with prospects on social media to initiate meaningful conversations that lead to qualified sales meetings. Lead Qualification: Assess potential customers' needs budget and decision-making authority to ensure they are a good fit for Logically's solutions. Pass qualified leads to Account Executives for further engagement. Pipeline Management: Maintain a steady flow of qualified leads by conducting outbound prospecting cold calling and strategic follow-ups. Ensure leads progress smoothly through the sales pipeline. Market Insights: Gather valuable market intelligence to improve targeting and messaging contributing to higher customer satisfaction and retention rates. Collaboration: Work closely with marketing teams to ensure leads generated by campaigns turn into actual business opportunities. Bridge the gap between marketing and sales to optimize the sales process. Making 100 calls each day to connect with potential clients Schedule 2 meetings daily Crafting and sending out 25 compelling prospecting emails Diligently documenting all activities in Salesforce Actively participating in social selling initiatives to enhance our outreach Qualifications: Bachelor's degree in Business Marketing or a related field. Proven experience in sales preferably in a B2B environment. Strong communication and interpersonal skills. Ability to analyze data and identify trends. Proficiency with CRM software and sales tools. Self-motivated and goal-oriented. Driven and Ambitious: You are highly motivated and eager to achieve and exceed targets. You thrive in a competitive environment and are always looking for ways to improve. Excellent Communicator: You have strong verbal and written communication skills allowing you to effectively engage with prospects and build relationships. Tech-Savvy: You are comfortable using various sales tools and technologies to streamline your workflow and enhance productivity. Team Player: You work well in a collaborative environment and are willing to support your colleagues to achieve common goals. Resilient: You can handle rejection and setbacks with a positive attitude using them as learning opportunities to refine your approach. Curious and Inquisitive: You have a natural curiosity and are always seeking to understand more about your prospects the industry and the products you are selling. Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics gender identity sexual orientation and other protected classes.
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Account Executive (Northeastern U.S. area preferred)
mylogically |
Dublin, Ohio (Remote)
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A trusted partner for over 20 years Logically a Managed Security Services Provider (MSSP) offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business not the technology behind their business. At Logically we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals service delivery gurus cloud specialists and more all working together to help our clients navigate the complex and ever-changing landscape of IT. But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability customer centricity quality relationships and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do but we’re also committed to creating a fun supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity Logically is the place for you. Join our team of experts and help us make a difference for businesses. Why Work for Us: Be a part of a culture that is committed to “absolutely doing the right thing” valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals working with cutting-edge technology to drive innovation with purpose. Enjoy a fun and engaging work environment where we prioritize ensuring a good work-life balance. We offer competitive wages and benefits attracting and retaining the best staff for our clients. Take advantage of opportunities for personal and professional development empowering you to advance your career. Job Summary: As a successful candidate your primary intention is to seek out develop and help close new customer logos that grow the Logically business clientele across all industries in the market you serve (commercial/enterprise retail and hospitality and healthcare). You must be embraced by the value you demonstrate through industry knowledge and/or domain knowledge and sales capability. Your primary drive is to find prospects develop trust and credibility in positioning Logically Cybersecurity and MSP Service Offerings leverage resources internally to develop a services proposal and close. You are also capable of cross selling the entire Logically services portfolio as an ingredient to bringing both existing client value and Logically services growth. You will report to the VP of Sales. You will focus on driving new client logos. Your subject matter expertise in the managed services and managed services security (MSP MSSP) space combined with the Logically services portfolio will be a critical sales differentiator. Specific expectations & on-target earnings measurement is viewed through a lens of Business & Pipeline Development Growth and Industry/Domain expertise.Northeastern U.S. area (specifically NY NJ CT RI MA VT NH ME) highly preferred. Minimum 25% travel required. Job Duties & Responsibilities: Weekly Activities • Consistently drive pipeline growth by securing a minimum of five new net meetings per week through BDR efforts.• Proactively generate opportunities with at least two new self-sourced meetings weekly.• Ensure deal progression by delivering a minimum of two proposals per week.• Maintain rapid lead engagement by following up on all BDR-generated leads within 24 hours—no exceptions.• Enforce operational discipline by tracking 100% of activities opportunities and engagements in Salesforce.• Expand market presence and partnerships by actively engaging in regional events and building strong partner relationships to drive new opportunities. Business & Pipeline Development · Using addressable market analysis as well as your own developed book of business. You will identify and create well-qualified sales leads through outbound calling emails LinkedIn messages and more. · Executing targeted outbound campaigns to uncover prospects' needs and platform fit and arrange an introduction meeting. · Regularly research and build lists of key accounts and contacts to prospect. · Arranging discovery calls and working with solution engineers to develop well-qualified opportunities. · Achieving performance metrics whilst maintaining quality · Ensure all opportunities are accurately reflected and forecasted in our CRM (Sales Force). Whether from a planning activity or ad-hoc sales activities identified throughout the year. Growth · Represent the Logically services portfolio and develop opportunities through the early stages of the selling cycle to the proposal stage. Work with Solution Engineering to drive the ongoing pursuit client oral presentations and competitive win strategy. · Partnering with our Manufacturing reseller partners and our marketing team you will lead the local execution of a monthly cadence of marketing events that include and are not limited to tradeshows lunch and learns client briefings and prospecting events. · Create new pursuits in one or multiple target accounts and bring forward clear and compelling client propositions. · Strive to provide continual value-add to existing client teams and clients through Industry expertise domain expertise or sales leadership and eminence. · Use a variety of resources to identify specific deals potential renewals potential repeatable business opportunities. · Collaborate with Solution Engineering colleagues to understand and manage delivery expectations and plan for post-sale transition to successful delivery. · Take ownership of monthly quarterly and annual bookings targets and ensure contractual arrangements meet defined commercials goals. · Manage and achieve quarterly and annual pipeline activity and revenue growth targets. Industry / domain · Work with your VP of Sales to develop strong alliances. Your impact and quality will position Logically services as a relevant provider in an MSP agenda to open doors to opportunities that would not be otherwise be present. · Contribute to team education and community for the benefit of the growth office and Logically services populations. Innovations thought leadership pieces client successes asset demonstrations etc. · Attend selected industry & digital business forums to promote Logically MSP and cybersecurity services to the market forge and maintain industry relationship and knowledge. Identify opportunities and execute on them as a result. · Maintain a current and compelling set of client reference materials for re-use in the pursuit of client opportunities by you. Qualifications: 4+ years of experience with selling to and supporting medium mid-market or lower enterprise commercial customers in Cybersecurity and or IT-related matters. Sales Certifications and/or relevant experience of 4+ years to selling methodologies that support “hunting” and “farming” techniques such as SPIN Sandler Value Selling MEDDIC Possess a hunting mentality and also bring the requisite business acumen needed to find develop create and sell business outcome-based solutions to clients. Excellent at spoken and written communication and proficiency in Microsoft presentation tools expected. Examples of personnel prior works may be requested as part of the interview. Proven ability to be accepted by and communicate at the IT Manager Director and CxO client level. Executive presence is a subjective qualification but is important and will be assessed as part of the interview process. A strategic thinker with natural independent thinking skills who can manage people and any conflicts that might surface. A team player who can communicate easily to my peers and management of the workload to meet deadlines or to optimize the day-to-day organization. Adaptable to any situation allowing me to solve difficult problems that might require out-of-the-box thinking and dares to make decisions. Easily meet clients and prospects exactly where they are at any given time. Through active listening and responsiveness to support clients during any time of need.Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics gender identity sexual orientation and other protected classes.
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Professional Services Engineer III - Remote
mylogically |
Dublin, Ohio (Remote)
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A trusted partner for over 20 years Logically a Managed Security Solutions Provider (MSSP) offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business not the technology behind their business. At Logically we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals service delivery gurus cloud specialists and more all working together to help our clients navigate the complex and ever-changing landscape of IT. But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability customer centricity quality relationships and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do but we’re also committed to creating a fun supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity Logically is the place for you. Join our team of experts and help us make a difference for businesses. Why Work for Us: Be a part of a culture that is committed to “absolutely doing the right thing” valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals working with cutting-edge technology to drive innovation with purpose. Enjoy a fun and engaging work environment where we prioritize ensuring a good work-life balance. We offer competitive wages and benefits attracting and retaining the best staff for our clients. Take advantage of opportunities for personal and professional development empowering you to advance your career. Job Summary: The Professional Services Engineer III will proactively plan scope oversee coordinate track and execute assigned project tasks. Acting as a liaison between sales project management and service delivery this role involves working directly with customers to understand their needs devise solutions and help them achieve their goals using Logically’ s product portfolio. Additionally this role will provide valuable feedback to internal engineering teams based on field experience gathered through customer engagements and implementations. The Professional Services Engineer III will participate in pre-sales product demonstrations assist in project scoping and contribute to proposal development. This position will also serve as an escalation point within the Professional Services team and will play a critical role in estimating and gathering requirements for and completing of ongoing projects. Job Duties & Responsibilities: Serve as an escalation point for the Professional and Service Delivery Teams Provide best in class customer service to Logically’s customer base Adhere to Logically Core values while following best practices and operational procedures Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately Support internal departments on quoting and scoping of SoWs Lead technical conversations with customers partners and internal teams to clarify and assess all aspects of an engagement Play a lead role in scoping customer meetings and developing statements of work with the relevant work breakdown structures based on accurate analysis of customers' requirements Perform project risk analysis based on technical elements and implement mitigations plans Develop and improve project related documents with any required technical architecture diagrams Perform deployment configuration testing and troubleshooting of Logically solutions in the customer environment Complete installation and configuration of Logically solutions in the customer environment Provide technical training sessions and demos remotely and/or on-site depending on customer engagement Deliver documentation for implementation guides maintenance etc relevant to the customer requirements Work closely with Sales Project and Service Delivery teams to ensure successful completion of projects Communicate opportunities to the customer project and account team Document and implement improvements for Professional Services engagement processes Support and assist other departments with technical escalations and service tickets as directed by PS Leadership Qualifications: Bachelor’s Degree in Computer Science Information Technology Engineering or a related field preferred. Hands-on experience with Windows Server Operating Systems Active Directory Microsoft Exchange Office 365 Citrix Technologies (NetScaler MCS CVAD) Citrix Cloud Azure VDI VMware Hyper-V SAN Technologies (HPE Dell NetApp) Fortinet Extreme SonicWall ConnectWise and Remote Access Services preferred. Extensive experience with server cloud and network architecture and deployment. 10+ years of IT administration and/or technical support experience or equivalent. Effective communication skills with the ability to interact with customers and various levels of management both verbally and in writing. Strong business acumen with the capability to translate business requirements into appropriate solutions. Excellent listening skills with the ability to handle difficult conversations and communicate complex technical concepts clearly. Ability to build and maintain relationships based on trust facilitating collaboration and cooperation among team members and stakeholders. Proven ability to manage multiple projects in a fast-paced environment demonstrating a team player mentality and a willingness to share knowledge. Demonstrated capacity to communicate clearly about complex technical architectural and organizational problems and propose iterative solutions. Strong problem-solving skills with a persistent approach to generating and selecting optimal solutions. Ability to remain flexible and calm under pressure while managing multiple priorities. Proven experience in a team environment showcasing leadership presentation planning and communication skills. Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics gender identity sexual orientation and other protected classes.
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General Consideration
mylogically |
Dublin, Ohio (Remote)
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Our team is growing and we would love to know what you can offer! If you do not see a job posted on our Employment Page which fits your skillset and would like us to have your application on file for general consideration please complete our application process here. This general application will not serve as a substitute for an official job application for a position posted on our employment site. Therefore please also check back periodically for specific job openings and to submit an official job application for your position of interest if and/or when there is an opening. By completing this application your profile will be entered into our applicant talent pool for review against both current and future needs. About Logically: A trusted partner for over 20 years Logically a Managed Security Services Provider (MSSP) offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business not the technology behind their business. At Logically we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals service delivery gurus cloud specialists and more all working together to help our clients navigate the complex and ever-changing landscape of IT. But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability customer centricity quality relationships and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do but we’re also committed to creating a fun supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity Logically is the place for you. Join our team of experts and help us make a difference for businesses. Why Work for Us: Be a part of a culture that is committed to “absolutely doing the right thing” valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals working with cutting-edge technology to drive innovation with purpose. Enjoy a fun and engaging work environment where we prioritize ensuring a good work-life balance. We offer competitive wages and benefits attracting and retaining the best staff for our clients. Take advantage of opportunities for personal and professional development empowering you to advance your career. We will contact you if there is a position that matches your background. Thank you for your interest in us!
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Sr. Manager, SOC
mylogically |
Dublin, Ohio (Remote)
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A trusted partner for over 20 years Logically a Managed Security Services Provider (MSSP) offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business not the technology behind their business. At Logically we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals service delivery gurus cloud specialists and more all working together to help our clients navigate the complex and ever-changing landscape of IT. But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability customer centricity quality relationships and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do but we’re also committed to creating a fun supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity Logically is the place for you. Join our team of experts and help us make a difference for businesses. Why Work for Us: Be a part of a culture that is committed to “absolutely doing the right thing” valuing the well-being of our colleagues and clients. Join a team of ambitious and talented individuals working with cutting-edge technology to drive innovation with purpose. Enjoy a fun and engaging work environment where we prioritize ensuring a good work-life balance. We offer competitive wages and benefits attracting and retaining the best staff for our clients. Take advantage of opportunities for personal and professional development empowering you to advance your career. Job Summary: The SOC Senior Manager will have oversight of day-to-day operations for the Security Operations Center (SOC) team maturing processes and driving new innovations. This position will also be responsible for maintaining mature service delivery methodologies for their practice areas. The SOC Senior Manager is responsible for the SOC team and will help deliver Logically's core values for our clients. The Senior SOC Manager will supervise a team of staff and own SOP development for the department. Job Duties & Responsibilities: Perform all supervisory duties associated with the SOC team including employee-related issues Provide best in class customer service to Logically’s customer base Adhere to company values while following best practices and operational procedures Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately Manage multiple projects to create new services improve existing procedures or implement solutions to improve SOC efficiency Review and monitor systems (including but not limited to all computer systems software network etc.) for vulnerabilities misconfigurations and weaknesses Maintain a security operations roadmap and a risk-based prioritized backlog of tasks for the security operations team Develop gather maintain and analyze data to identify potential threats/vulnerabilities and improve the SOC’s performance as well as key performance metrics related to workload and overall operations Manage the deployment monitoring maintenance development upgrade and support of all client managed systems operating systems hardware and software. Keep current with the latest vendor updates expansion opportunities and technology directions utilized in the clients' environment Establish operational foundations defining metrics and KPIs to drive governance quality and efficiency Influence and improve existing processes through innovation and operational change Manage staffing including recruitment supervision scheduling development evaluation and disciplinary actions Develop and maintain an educational environment where the knowledge and performance of the group is constantly advancing Develop and mentor staff through open communication training and development opportunities and performance management processes build and maintain employee morale and motivation Qualifications: Bachelor’s Degree in an Engineering Information Technology Computer Science or commensurate experience 6+ years of experience in managing complex data communications networks in a Security role or working in Detection/SOC environment 2+ years of experience in team management as well as the management of network architecture and deployment Extensive experience in IT service delivery including servers network devices firewalls databases and systems In-depth understanding of IT industry trends and the ability to apply understanding to identify solutions Preferred to have at least 1 of the following certifications: Network+ Security+ SonicWall Network Security Administrator SonicWall Secure Mobile Access Administrator Cisco Certified Network Associate (CCNA) Experience using security tools such as: SIEM solutions (Splunk / SumoLogic/Seceon) Cloud and network IDS solutions SOAR platforms Ability to work in a team environment and demonstrate superior leadership presentation and planning ability as well as verbal and written communication skills Business acumen translating business requirements into related solutions Flexible and able to remain calm in times of stress while managing multiple priorities at one time Active listener with excellent oral and written communication skills as well as the ability to handle difficult conversations Sound problem-solving technique with ability and persistence to generate options and select the best solution Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders Ability to communicate effectively with customers and various levels of management both verbally and in written form Ability to manage multiple projects in a fast-paced environment Team player mentality and willingness to share knowledge with others Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics gender identity sexual orientation and other protected classes. #LI-SMS1
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Client Relationship Manager (Japanese speaking)
fxpro |
Dublin (Remote)
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Join FxPro: a leading international fintech company. Be a part of our expanding international team with offices in Limassol London Nassau and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities making it an exciting and dynamic workplace. At FxPro we see each team member as an integral part of our success story. As a Client Relationship Manager you will play a key role in developing and maintaining relationships with clients and assist in resolving any relevant issues. The main goal of this role is to ensure client satisfaction retention and growth. Responsibilities: Act as the primary contact for our clients maintaining consistent communication to ensure satisfaction Implement strategies to retain clients minimising account churn through proactive client engagement and support Identify opportunities to grow client accounts by introducing new products services or features Coordinate with internal teams to ensure clients' needs are met efficiently Ensure all complaints and concerns are resolved in accordance with compliance and regulations Support the conversion of potential leads into active clients through collaboration with internal teams Provide detailed reports on client activity performance and satisfaction to senior management offering insights into market trends and client needs Regularly gather and analyse client feedback to identify areas for improvement in service and support Track and report key performance indicators (KPIs) such as client retention rates trading volumes and customer satisfaction scores Requirements Bachelor’s degree in Business Administration or any related field 4+ years in a similar role within the industry Computer literacy with good command of Google apps Proven client relationship experience in the financial industry Excellent communication skills (both verbal and written) to interact effectively with clients and internal teams Strong client service orientation with the ability to build trust and long-term relationships Ability to handle high-pressure situations such as market volatility and client disputes with a calm and professional demeanour Familiarity with trading platforms trading instruments and CRM tools Strong problem-solving skills to address client issues promptly and efficiently Languages: Native Japanese and fluency in English any additional language will be considered an advantage Our benefits Competitive compensation package Flexibility of remote work All the equipment you need 21 days off and 10 sick leaves annually Seasoned senior-level team with ample opportunities for professional growth in an international setting Please submit your cover letter in Japanese along with your application.
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Social Media (Contractor)
whiteboardmarketing |
Dublin, Ohio (Remote)
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Social Media Contractor - Job Description Location: United States (Remote) Department: Social Media Employment Type: Contractor Job Summary We are a national digital dental marketing agency looking for a part-time Social Media Contractor to work approximately 10-15 hours per week in a remote position. This role concentrates on curation implementation tracking and optimizing our social media campaigns across applicable channels including but not limited to Facebook X Instagram LinkedIn YouTube and Google Business Profile for our clients. We are in search of a team member who can learn and operate our platforms and adapt to our current internal and external processes and methods to build brand awareness and manage clients’ social media platforms. This position offers a remote work schedule with preference given to candidates in Ohio. Responsibilities Day-to-day content creation on Facebook X Instagram LinkedIn YouTube and other social platforms Design create and maintain clients’ social media presence and implement a posting strategy Manage and monitor organic and paid social media efforts Create and optimize graphics and videos Build brand voice for clients and follow brand guidelines consistently Brainstorm new and creative growth strategies for social media and content marketing (email and blogs) Provide input for social media advertising campaigns Strong written proofreading and verbal communication skills Troubleshoot technical issues on social platforms if needed Use strong analytical ability to evaluate viewer experience and engagement across multiple social platforms Evaluate emerging social media review and digital marketing channels and trends. Provide thought leadership and perspective for adoption where appropriate Meet with clients in a team environment to communicate social media and digital marketing strategy Consult with clients and internal team members about social media campaign strategies Build strong relationships with team members and clients Identify social media trends and insights Lead analysis of key social insights Measure and report performance of all digital marketing campaigns and assess against goals Required Skills/Abilities Relevant internships and/or coursework Demonstrated experience managing all aspects of digital marketing including email social media and online advertising campaigns and other content-related strategies with an emphasis on strong copywriting skills Content development and implementation Highly creative with experience in identifying target audiences and devising digital content campaigns that engage inform and motivate Experience working with multiple clients at one time Proven and professional communication (written and verbal) skills Self-motivated and driven willing to work in a fast-paced environment Solid knowledge of website and social analytics tools Proficient in Adobe Creative Suite Canva and Meta Business Suite Knowledge of scheduling platforms: Hootsuite or a similar platform Capable of interpreting data and making recommendations about best practices in digital marketing to improve client performance Agency experience is preferred Education and Experience Bachelor's degree in marketing journalism communications or a related field Digital marketing: 2+ year(s) Job Type: Part-time remote About Us Whiteboard Marketing is a national dental marketing agency based in Dublin Ohio. We are a family owned-agency built on teamwork support and passion for helping each other grow professionally. We offer our clients customized digital solutions to help fill their schedule grow their brand and allow them to focus on providing quality patient care. Our clients are at the forefront of all we do. To apply please submit your resume cover letter and portfolio. Please include desired compensation.
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Customer Success Manager
exogroup |
Dublin, Leinster (Remote)
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The Company EXADS is an international software start up specialising in ad tech. In business since 2013 EXADS is a self sufficient well funded and privately owned company with offices in Dublin and Porto. We are part of a wider group called EXOGROUP which is headquartered in Barcelona and has an office in Valencia made up of 200+ talents. At EXADS we actively develop and maintain our own proprietary ad-serving technology platform and custom-built infrastructure enabling us to innovate and deploy new features and functionality quickly in a fast-moving and demanding industry. We are revolutionising the online ad-serving industry for advertisers publishers and networks alike. Responsibilities: Advocate and main point of contact for EXADS SaaS products with external clients Having an in-depth knowledge of EXADS SaaS products their value proposition and communicating these to clients Onboarding and educating new EXADS clients as they get started with the platform Addressing client issues and working on possible solutions Guiding and providing support for any technical and/or API integrations Acting as the voice of the customer internally Collaborating with Product and Engineering on new feature requests enhancements and issues reported from clients Working cross-functionally with Marketing Sales Product and Engineering to ensure a consistent and strong customer focus is ingrained in our processes and that the customer needs are addressed and fulfilled Having an in depth knowledge of the EXADS product roadmap for the purposes of onboarding but also with a view to upselling and cross selling Identifying expansion opportunities and partnering with Sales to successfully close such opportunities You have: Previous experience in digital advertising/marketing/a SaaS company Previous experience in a customer-facing role/environment: customer support and account management will be highly valued You are IT literate and computer savvy Must have the ability to grasp new technical concepts quickly Excellent level of English both spoken and written (any additional languages are a big plus) Prior experience with CRM & Ticket management solutions - a working knowledge of Hubspot and/or Jira are advantageous. Excellent time management communication and interpersonal skills Degree-educated in a relevant field OR equivalent experience. Considered a plus: You understand the world of B2B SaaS companies. You are bi-lingual You are a critical thinker and have a keen eye for problem-solving. You have the drive to learn and grow your technical and process knowledge base. You are comfortable working in a startup-like environment and able to work both with the team and autonomously depending on the task at hand. What we offer: We offer a position in a young dynamic and international environment and the opportunity for permanent training personal development ambitious career growth and a competitive salary based on experience. Critical skills visa and relocation package can also be offered to the right candidate. Most of all we offer a position in a team that thrives on achievement success and leadership within our industry. Our core company value is innovation: where people and creativity drive innovative technology. If you have a passion for open-source software and enjoy working in a fast-paced challenging but rewarding environment this position is for you! Experience our benefits: Flexible start times Private health insurance Remote work from home Home office set up budget of 500 Euros Tax Saver incentives: bike to work - travel saver ticket (Luas Bus Rail). Your Birthday off as a paid holiday Access to quality trainings through Udemy platform Additional internal and external trainings through our EXOGROUP University program Up to 1500 Eur of training budget and 5 days of study leave every year Spanish English and Portuguese language lessons Employee referral program bonus - Earn 2500 Euros by referring someone! Subsidised well-being activities. Co-Subsidised lunchtime catering service. Exciting team buildings in locations such as Ibiza Calm App subscription Office Perks Relocation Package Pension Scheme Is this not the right role for you? Then make sure to check out all other roles we have open for you on our careers website. The companies that are part of EXOGROUP are the data controllers regarding your personal data in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access rectification suppression limitation portability and opposition please visit the Protection Informative Clause Candidates.
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