Job Title | Location | Description | Last Seen & URL |
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Japanese Linguist
welocalize |
Tokyo, Japan / Remote Global
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MAIN PURPOSE OF THE JOB We are looking for several English into Japanese translate to join our growing team for one of our global clients. They will take ownership of the incoming work on this account and will actively contribute to the success of the program. ➡ MAIN DUTIES ➡ Translate and review content from English into Japanese with original meaning conveyed in a manner that is readable and understandable to target audience. Content types: Informational Marketing Legal Product Support Expected capacity per week: 2000 to 5000 words REQUIRED SKILLS ➡ Proficient in all areas of expertise: Informational Marketing Legal Product Support Well-versed in various translation & terminology tools.Excellent communications skills in English (spoken and written). Native fluency in target language. Degree in linguistics translation or equivalent experience.Able to follow instructions eg. character restrictions etc. Able to communicate effectively the rationale behind their transcreation skills. Experience working in a multi-vendor scenario a plus. ➡ When you join Welocalize you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies} ... professional development: work on exciting projects that will empower you keep learning and growing... work with multicultural international team with a great variety of documents and content types ... 24-hour 6-day a week support from our Community team.If this opportunity sounds appealing to you apply below.
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2 day(s) ago
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Japanese Medical experts
summalinguae |
Tokyo, Tokyo (Remote)
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Summa Linguae Technologies summalinguae.com seeks experienced medical translators with expertise to join our vendor pool. Requirements:Proven experience in medical translation Strong knowledge of medical terminology and accuracyExperience with clinical trials medical articles medical research results etc.Reliability and ability to meet deadlinesLanguage pair: -English into Japanese -Japanese into English Interested?Please send your CV rates and relevant experience details.
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4 day(s) ago
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Senior MLOps
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. Your Typical Day With Us As a Senior MLOps Engineer you will be at the forefront of deploying optimizing and monitoring LLMs in production environments. Your role will involve building and maintaining scalable pipelines ensuring low-latency inference and implementing best practices in monitoring and observability. You will also work with state-of-the-art tools like Hugging Face and MLFlow to fine-tune models and integrate them into robust AI solutions. Key Responsibilities Model Deployment & Management Develop and maintain scalable pipelines for deploying LLMs focusing on efficient low-latency inference. Utilize tools like Hugging Face and MLFlow for seamless model integration and version control. Automate deployment processes including model validation and continuous integration. Monitoring & Observability: Implement comprehensive monitoring frameworks to track performance and reliability of models in production. Use advanced observability tools to proactively detect and address performance issues. Deploy alerting systems to ensure rapid response to anomalies in model behavior. Infrastructure Optimization: Architect and optimize cloud and on-premise infrastructure to support large-scale LLM operations. Collaborate with cloud providers like AWS Azure and GCP to optimize costs and performance. Work with backend engineers to ensure smooth integration of AI models into conversational platforms. Collaboration & Documentation: Partner with AI engineers and data scientists to align on project objectives and deployment strategies. Document MLOps processes best practices and tools to maintain operational excellence. Provide training and support to team members on MLOps methodologies and tools. What You’ll Need Experience 3+ years of experience in MLOps DevOps or related fields with a focus on deploying and managing LLMs or other large-scale machine learning models. Proven experience with tools like Hugging Face MLFlow and containerization technologies (Docker Kubernetes). Strong experience with cloud platforms (AWS Azure GCP) and infrastructure as code (Terraform). Hands-on experience in reducing inference latency and optimizing AI infrastructure. Technical Skills: Proficiency in Python with experience in ML libraries such as TensorFlow PyTorch and related frameworks. Expertise in CI/CD pipelines version control (Git) and orchestration tools. Familiarity with Generative AI prompt engineering and deploying models at scale. Soft Skills: Excellent problem-solving skills with the ability to tackle complex challenges independently. Strong communication skills with the ability to translate technical concepts for non-technical stakeholders. A proactive mindset with a focus on continuous learning and staying updated with industry trends. Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! Our Tech Stack Backend Languages: Go Python Elixir Frontend Languages: HTML CSS JavaScript (TypeScript React.js Recoil Zod Tanstack etc) Mobile Languages: None Infrastructure: Google Cloud Platform GCP Pub/Sub Kubernetes MongoDB MySQL Postgres BigQuery Elasticsearch Qdrant Configuration management tool: Terraform CI/CD: Github Actions ArgoCD CircleCI Monitoring: Grafana GCP Cloud Monitoring GCP Logging GCP Cloud Trace Opsgenie Data: BigQuery Parquet Spark Scala Python dbt Knowledge Tools: Confluence Other: GitHub / Slack / Jira Process: Scrum Ready to roll up our sleeves We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends family or anyone you meet the next time you go out! As an employer we're ready to roll up our sleeves and change the status quo if it means making your experience better. Salary Range : competitive Performance review: twice a year Holidays: 10 days paid holidays during the first year weekends off national holidays summer and winter break and refreshment leaves. Visa support: We sponsor visas for the right candidates. Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5KM away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) "
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6 day(s) ago
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Risk Operations Specialist (Fraud, Data Analysis, AI)
binance |
Taiwan, Taipei / Australia, Brisbane / Australia, Melbourne / Australia, Sydney / Austria, Vienna / New Zealand, Auckland / New Zealand, Wellington / Remote / Global / United Kingdom, London / Europe / Thailand, Bangkok / South East Asia / Vietnam, Ho Chi Minh / Japan, Tokyo
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.We are seeking a highly motivated Risk Operations Specialist to focus on reviewing and managing batch registration groups identified by our model team. This role acts as a critical bridge between batch registration detection and downstream risk domains including reward fraud ATO & scam and KYC fraud teams. The specialist will analyze fraudulent behaviors implement preventive measures and collaborate closely with AI teams to enhance detection efficiency and resolution speed. ➡ Responsibilities ➡ Review and analyze batch registration groups flagged by the model team to identify existing fraudulent behaviors and take appropriate remediation actions. Proactively analyze potential fraud patterns within groups and implement early prevention strategies. Collect and analyze fraud data from downstream risk domains to identify earliest aggregation patterns of suspicious groups. Provide feedback to the batch registration model team to optimize detection algorithms based on missed cases. Collaborate cross-functionally with downstream risk teams (reward fraud ATO & scam KYC fraud) to share insights and improve overall fraud detection. Work closely with AI and data science teams to innovate and automate group detection and handling processes improving resolution rate and reducing processing time. Track and report key performance indicators such as resolution rate processing time quality assurance and contribution of features to downstream risk domains. Requirements ➡ Proven experience in fraud detection risk operations or related fields within digital asset or fintech industries. Strong analytical skills with the ability to identify complex fraud patterns and user behaviors. Familiarity with data analysis tools and platforms (e.g. SQL Python Excel BI tools). Excellent cross-team collaboration and communication skills able to work effectively with model teams AI teams and multiple risk domains. Detail-oriented with strong problem-solving capabilities and a proactive mindset. Familiarity with fraud risk domains such as reward fraud account takeover (ATO) scam detection and KYC fraud. Ability to handle large volumes of data and perform batch/group level analysis. Comfortable working in a fast-paced dynamic environment with evolving priorities.PreferredExperience working with AI or machine learning teams to develop or improve fraud detection models. Knowledge of blockchain cryptocurrency trading platforms and related regulatory environments. Prior experience in operational roles involving batch user registration or account verification processes. Strong innovation mindset with a drive to improve processes and leverage technology. ➡ Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application you confirm that you have read and agree to our Candidate Privacy Notice.
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6 day(s) ago
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Staff / Principal Backend Engineer
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. As a Staff or Principal Backend Engineer at Zeals you won’t just write code — you will own systems end-to-end shape our architectural strategy and influence technical direction across teams. You will be a key technical leader in our backend domain responsible for designing scalable fault-tolerant systems that power mission-critical services and accelerate the impact of our conversational commerce platform. This role is not about following roadmaps — it's about creating them. You’ll work across teams to raise the engineering bar mentor senior engineers and drive strategic decisions that shape our product and infrastructure for years to come. What You’ll Do Drive architecture and design of complex distributed backend systems with a focus on scalability reliability and performance Lead initiatives to modernize legacy systems and migrate to robust decoupled services using Golang gRPC and REST Own high-stakes technical decisions balancing trade-offs and setting standards for software design across teams Ensure best practices in clean code DDD testing observability and documentation are deeply embedded in the development lifecycle Collaborate with engineering leadership product managers and stakeholders to align backend capabilities with business priorities Foster a culture of technical excellence through mentorship knowledge sharing and collaborative problem solving When required participate in the on-call rotation and act as a technical escalation point for critical incidents What You Bring 8+ years of experience in backend engineering with deep expertise in system design architecture and large-scale production systems Advanced knowledge of Golang (preferred) with professional experience in building and maintaining scalable APIs and services Strong track record in technical leadership including mentoring engineers and driving cross-team architectural efforts Fluency in Clean Architecture DDD and modern software engineering principles Strong grasp of observability performance profiling and production debugging using metrics and tracing Confidence to challenge assumptions push for clarity and advocate for best practices Bonus Points Hands-on experience with Docker Kubernetes and cloud-native infrastructure (preferably GCP) Familiarity with CI/CD pipelines (e.g. CircleCI) and engineering operations tooling (e.g. Jira) Experience working with polyglot environments (e.g. Python Ruby Node.js) Japanese language proficiency is a plus but not required Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! Our Tech Stack Backend Languages: Go Python Elixir Frontend Languages: HTML CSS JavaScript (TypeScript React.js Recoil Zod Tanstack etc) Mobile Languages: None Infrastructure: Google Cloud Platform GCP Pub/Sub Kubernetes MongoDB MySQL Postgres BigQuery Elasticsearch Qdrant Configuration management tool: Terraform CI/CD: Github Actions ArgoCD CircleCI Monitoring: Grafana GCP Cloud Monitoring GCP Logging GCP Cloud Trace Opsgenie Data: BigQuery Parquet Spark Scala Python dbt Knowledge Tools: Confluence Other: GitHub / Slack / Jira Process: Scrum Ready to roll up our sleeves We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends family or anyone you meet the next time you go out! As an employer we're ready to roll up our sleeves and change the status quo if it means making your experience better. Salary Range : competitive Performance review: twice a year Holidays: 10 days of annual leave in the first year weekends off national holidays summer and winter breaks and 5 refreshment leave days per year. Visa support: We sponsor visas for the right candidates. Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5KM away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) "
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6 day(s) ago
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QA Engineer (Manual & Automation)
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. QA Engineer (Manual & Automation) About Zeals Zeals is on a mission to “Design Conversations. Drive Conversions.”We empower enterprises to deliver immersive shopping and customer-service experiences on popular messaging platforms through human centred AI. More than 480 Japanese brands already trust Zeals and we recently secured a USD 33.8 million Series E round as we accelerate our global expansion. Position Overview As a QA Engineer at Zeals you will establish and continuously improve the quality assurance processes that safeguard our Conversational Commerce platform spanning both manual and automated testing. Working closely with product backend frontend and data teams you will own everything from test-strategy design to CI/CD integration ensuring our features performance and security meet the highest standards. What You’ll Do Test Strategy & Planning Define the overall QA strategy covering functional end-to-end (E2E) regression performance and security testing. Create risk-based test plans detailed test cases and clear acceptance criteria. Manual Testing Execute exploratory boundary-condition and cross-device / cross-browser compatibility tests. Validate chatbot conversation flows payment modules and back-office dashboards for optimal user experience. Test Automation Develop and maintain E2E and regression suites using Playwright Cypress or Selenium. Build API- and database-level automated tests and integrate them into GitHub Actions / GitLab CI pipelines. Quality Metrics & Continuous Improvement Monitor coverage defect density MTTR and other KPIs propose data-driven improvements. Champion a shift-left testing culture by engaging early in each sprint’s risk assessment. Defect Management & Cross-Team Collaboration Track the full defect lifecycle in Jira / Linear ensuring priority and progress are transparent. Reproduce issues provide detailed steps and logs and work with engineers to shorten fix times. Must Have Qualifications 3+ years of software QA or test automation experience in Agile / Scrum environments. Proven manual testing skills: plan creation case design defect reporting and acceptance testing. Hands on expertise with at least one modern automation framework (Playwright Cypress Selenium). Experience with RESTful API testing basic SQL / NoSQL queries and cloud deployment concepts (AWS / GCP). Familiarity with Git and CI/CD pipelines including test and report integration. Strong technical communication in English Japanese proficiency is a plus. Nice to Have Qualifications Performance testing experience (JMeter k6) or security testing expertise. Contract event driven or Kafka testing within microservices architectures. Python / TypeScript scripting skills to build or extend automation frameworks. Background in SaaS chatbot or FinTech system testing. ISTQB / CSTP or other recognised testing certifications. Implementation of QA best practices in high throughput low latency environments. Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! Ready to roll up our sleeves We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends family or anyone you meet the next time you go out! As an employer we're ready to roll up our sleeves and change the status quo if it means making your experience better. Salary Range : competitive Performance review: twice a year Holidays: 10 days of annual leave in the first year weekends off national holidays summer and winter breaks and 5 refreshment leave days per year Visa support: We sponsor visas for the right candidates Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5KM away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) "
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6 day(s) ago
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Senior Product Manager - AI Agent
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. As a Senior Product Manager As a Senior PM on the AI Agent team you will play a key role in delivering an AI-driven platform and leading the development of AI Agents. Your typical day with us will involve leading frontend backend and AI/ML engineering teams to deliver a multi-Agent AI platform. You’ll be working closely with business teams and customers to understand how AI can be utilized to address key pain points and deliver excellent user experiences in commerce. Additionally you will be responsible for setting the vision for our AI Agent system defining AI applications and driving the delivery of AI tools from conception to launch. Lastly you will be partnering closely with Analysts and Data Engineers to utilize data to power AI-driven insights. Japanese proficiency is highly preferred to excel in this role. Your Typical Day With Us: Drive the development and scaling of a multi-Agent AI platform Collaborate with engineering product and business teams to prioritize features resolve technical challenges and meet business objectives Define API requirements and manage dependencies with other product and engineering teams Partner with Data Engineering teams to design and optimize data pipelines for AI ingestion and development of AI-powered insights Establish a clear technical vision for a multi-Agent platform including democratization of AI acceleration of utilization of AI applications of AI and AI orchestration logic Lead cross-functional meetings to align development initiatives with product and business targets. Monitor and resolve technical issues in message processing ensuring high system performance and reliability. Act as a bridge between business and engineering teams translating complex technical requirements into actionable development plans. Stay updated with the latest trends in AI and systems design What You’ll Need: Native or business proficiency in English. 4-5 years of experience in product management ideally with some experience with AI Proven ability to manage complex technical projects from ideation to launch. Strong understanding of AI and software development Familiarity with data engineering Excellent communication and stakeholder management skills with experience working across cross-functional teams. Bachelor’s degree in Computer Science Engineering or a related field. Business proficiency in Japanese language (preferred). What Makes You Stand Out: Hands-on experience with AI backend technologies and APIs Prior experience in product management in Japan Strong knowledge of system design scalability and distributed systems Experience working in a startup environment driving technical innovation and growth Familiarity with Japanese business culture and ability to communicate effectively with Japanese stakeholders Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues! Our Tech Stack Backend Languages: Go Python Elixir Frontend Languages: HTML CSS JavaScript (TypeScript React.js Recoil Zod Tanstack etc) Mobile Languages: None Infrastructure: Google Cloud Platform GCP Pub/Sub Kubernetes MongoDB MySQL Postgres BigQuery Elasticsearch Qdrant Configuration management tool: Terraform CI/CD: Github Actions ArgoCD CircleCI Monitoring: Grafana GCP Cloud Monitoring GCP Logging GCP Cloud Trace Opsgenie Data: BigQuery Parquet Spark Scala Python dbt Knowledge Tools: Confluence Other: GitHub / Slack / Jira Process: Scrum Prompt Layer VS Codec Ready to roll up our sleeves We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends family or anyone you meet the next time you go out! As an employer we're ready to roll up our sleeves and change the status quo if it means making your experience better. Salary Range : competitive Performance review: twice a year Holidays: 10 days of annual leave in the first year weekends off national holidays summer and winter breaks and 5 refreshment leave days per year. Visa support: We sponsor visas for the right candidates. Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5KM away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) "
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6 day(s) ago
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Principal Product Designer
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. We’re now looking for a Principal Product Designer to lead the charge in raising the bar for experience design at Zeals — both through the craft of their work and the impact of their leadership. As a Principal Product Designer You’ll be one of the most senior hands-on designers at Zeals. You’ll drive high-stakes product initiatives from strategy through execution shaping experiences that are both user-centered and business-critical. You’ll guide the evolution of our design systems push interaction and visual design quality and act as a mentor and role model for designers across the organization. You’ll partner with leadership across product engineering research and the business to set the vision align priorities and solve complex problems with creativity and clarity Your Typical Day With Us Lead and execute critical product design initiatives with high visibility and business impact Apply deep expertise in UX UI and interaction design to create elegant scalable experiences Set and influence product-wide design standards that raise the quality and consistency of our work Partner with cross-functional leaders to shape product strategy and ensure the user voice is central in decision-making Drive the evolution of our design system enabling speed consistency and visual excellence at scale Mentor and support other designers (both senior and junior) contributing to their growth and the strength of the overall team Champion user-centered thinking across the organization and elevate design’s role in achieving business outcomes Identify opportunities for strategic research and partner with UX researchers to uncover actionable insights What You’ll Need 8+ years of product design experience with a proven track record of leading high-impact projects A portfolio that demonstrates exceptional design craft and strategic impact on products and teams Mastery of UX UI and interaction design principles — with a sharp eye for detail and systems thinking Experience setting or evolving design systems for large-scale products Strong storytelling and communication skills — able to align inspire and influence stakeholders at all levels Experience mentoring and supporting other designers to do their best work Comfort operating in ambiguity and defining structure where needed Proficiency in Figma familiarity with design operations or workflow tools is a plus Minimum JLPT N3 or equivalent able to handle simple business communication What makes you stand out Experience working in conversational UI chat products or AI-powered interfaces Background in SaaS e-commerce or marketing technology Business-level Japanese language ability Cross-cultural design experience or working with globally distributed teams Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues! Ready to roll up our sleeves We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So while we can’t attract you with ping-pong tables or all-you-can-drink espresso bars we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends family or anyone you meet the next time you go out for a party! . As an employer we are ready to roll up our sleeves and change the status quo if it means making your experience better! Salary Range : competitive Performance review: twice a year Holidays: 10 days of annual leave in the first year weekends off national holidays summer and winter breaks and 5 refreshment leave days per year Visa support: We sponsor visas for the right candidates Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5km away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) Let’s build the future of digital hospitality — together. If you’re a strategic systems-minded designer who wants to shape not just products but the culture of design in a growing tech company — we’d love to meet you. Apply now and help us make the internet feel more human one conversation at a time. "
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7 day(s) ago
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AI/ML Engineer (Conversational AI)
zeals |
Tokyo - Remote
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"Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair highly flexible inclusive working environment where anyone regardless of their background can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology For a place where things are not just fast - but they happen now? We Are Zeals - “Designing conversations. Driving conversions.” Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear ""unengaged"" to become ""valuable"" through designed chat on Messaging Apps. Using AI-powered human-designed conversation flows across chat platforms Zeals enables brands to build personalized automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan with over 480 enterprises relying on our chat commerce offering to boost their mobile business. The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. Just Getting Started… With more than 480 enterprise companies worldwide already utilizing our product we are perfectly poised to seize market share and fuel exponential growth in the US market with an eye on global expansion. Investors have taken note of our potential leading us to recently secure nearly $40 million in funding backed by Salesforce Ventures. AI/ML Engineer (Conversational AI) About Zeals Zeals is on a mission to “Design Conversations. Drive Conversions.”We empower enterprises to deliver immersive shopping and customer-service experiences on popular messaging platforms through human centred AI. More than 480 Japanese brands already trust Zeals and we recently secured a USD 33.8 million Series E round as we accelerate our global expansion. Position Overview As an AI/ML Engineer at Zeals you will design build and optimise the machine learning models and underlying infrastructure that power our Conversational Commerce platform. You are proficient in applying cutting edge LLMs RAG pipelines and vector search alongside classical supervised and unsupervised ML algorithms for intent classification recommendation and user behavior prediction. You will own the entire model lifecycle data collection feature engineering training evaluation deployment and online monitoring and work closely with product backend and data teams to convert state of the art research into reliable scalable and secure production systems that keep our chatbots smarter safer and more natural. What You’ll Do AI / ML & NLP Research & Optimisation Design train and maintain LLMs RAG pipelines vector retrieval modules and classical ML models (e.g. intent classification recommendation anomaly detection). Build multilingual NLP components such as named entity recognition (NER) sentiment analysis and topic modelling for Japanese Chinese and English. Apply prompt engineering fine tuning quantisation and distillation to maximise accuracy latency and cost efficiency. Own the full model lifecycle data collection feature engineering training evaluation and iterative improvement. Production Deployment & Continuous Delivery Partner with backend data engineering and product teams to deploy models on AWS / GCP with CI/CD blue green or canary releases online monitoring and A/B testing. Build horizontally scalable training inference and monitoring architectures (Docker / Kubernetes / serverless) to ensure high availability and low latency. Orchestrate end to end ML pipelines with Airflow Kubeflow or similar and maintain a model registry & feature store. Research & Technology Scouting Track cutting edge AI/ML/NLP papers and open source projects quickly prototype benchmark and translate promising ideas into product value. Conduct offline and online experiments reporting metrics such as precision@k recall latency and serving cost to guide roadmap decisions. Internal Tooling & Knowledge Sharing Build automated experimentation platforms reproducible notebooks and evaluation dashboards. Author best practice documentation code samples and tech talks to uplift team skills and drive a culture of continuous learning. Must Have Qualifications 3+ years of hands on experience shipping AI/ML/NLP products covering the full lifecycle from POC to production. Proven expertise in RAG system design and implementation integrating vector databases (FAISS Pinecone Qdrant etc.) with LLM generators. Proven expertise in designing testing and optimizing scalable reusable prompts for conversational AI applications. Strong Python skills plus deep proficiency with PyTorch or TensorFlow. Practical experience with cloud deployment and containerisation (Docker/Kubernetes). Solid data engineering fundamentals designing efficient ETL pipelines feature stores and data quality controls. Excellent technical communication in English Japanese fluency is a plus. Nice to Have Qualifications End to end MLOps experience: model versioning ML centric CI/CD feature stores monitoring and automated retraining. Track record optimising large scale LLM inference for speed or cost (quantisation distillation LoRA etc.). Background in conversational AI voice interfaces or multilingual chatbots. Hands on experience with privacy (PII protection) generative AI risk management or security hardening. Open source contributions peer reviewed publications or an active technical blog. Familiarity with AWS Bedrock / SageMaker GCP Vertex AI serverless architectures or GPU cluster cost optimisation. Don’t just take our word for it Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! Ready to roll up our sleeves We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends family or anyone you meet the next time you go out! As an employer we're ready to roll up our sleeves and change the status quo if it means making your experience better. Salary Range : competitive Performance review: twice a year Holidays: 10 days of annual leave in the first year weekends off national holidays summer and winter breaks and 5 refreshment leave days per year Visa support: We sponsor visas for the right candidates Flexible working: Highly flexible remote-first organization (in Japan) Interim work from overseas Housing allowance (within 1.5KM away from office) Club activity allowance Team building allowance and Lunch allowance Zeals Bar (bi-monthly free flow beer party) "
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7 day(s) ago
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Business Development Manager - APAC Remote
dlocal |
Tokyo (Remote)
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Why you should join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate we make it possible for our merchants to make inroads into the world’s fastest-growing emerging markets. By joining us you will be a part of an amazing global team that makes it all happen in a flexible remote-first dynamic culture with travel health and learning benefits among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders we never run from a challenge we are customer-centric and if this sounds like you we know you will thrive in our team.What's the opportunity?dLocal is looking for a full-time results driven talent for our growing sales team. The ideal candidate is merchant-focused and able to take smart risks based on solid strategy and deep customer understanding. Experience in payments and other financial systems is definitely a plus. ➡ What will I be doing? ➡ Sell dLocal's payment solutions to e-commerce cross-border merchants and PSPs generating new business. Structure implement and manage growth-related operational strategies and processes. Identify opportunities to secure new business by establishing relationships with clients and prospectsBuild and develop long-term strategic partnerships with Global merchants.Close new business deals by coordinating requirements developing and negotiating contractsIdentify new sales opportunities within existing accounts to broaden the scope of services offered to existing clients.Maintain personal networks participate in and attend professional conferences and industry events and develop other means of generating interest from potential clientsHelp our sales team as a regional expert What skills do I need? ➡ APAC resident who is passionate about emerging markets open to constant change in an ambiguous fast paced environment. A self-starter open to work across time zones with teams from all over the worldSales experience preferably at a technology company with a track record of top performanceExperience in payments or other financial systems and thorough knowledge of the market is a plusProven success partnering and working cross-functionally to make things happenExceptional communication skills and ability to solve tough problemsTeam player who can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizationsDeal closer and strong negotiatorFluent English is a must. Other languages are a plus!Able to travel ➡ What happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible so don’t worry you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also you can check out our webpage Linkedin Instagram and Youtube for more about dLocal!
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8 month(s) ago
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