Job Title | Location | Description | Posted** |
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Sales Operations Specialist, Sales Territory Management - Remote
The Jackson Laboratory |
Bar Harbor, ME
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The Sales Operations Specialist will support our commercial sales organization. This role will focus on sales maintenance and reporting while serving as the Salesforce subject matter expert for the team. The Specialist will be metrics-driven highly motivated detail-oriented have exceptional communication skills and a passion for process improvement. The salary range is $65018 - $108857. Salary will be determined based on qualifications and experience. This position is fully remote with the expectation that the hired candidate will be able to travel to JAX sites conferences or sales meetings as needed. Up to 25% travel. Key Responsibilities (What you contribute): Act as the primary Salesforce resource for the sales team ensuring system best practices and data hygiene Partners across departments to design implement and test system changes and enhancements Partner with the Sales Enablement team to create audit maintain and deliver Salesforce trainings and sales process documentation Develop and maintain Salesforce dashboards and Power BI reports that support business objectives Manage and monitor lead funnel activity collaborating with Marketing Sales and Inside Sales to create and maintain campaigns in Salesforce Support deal facilitation by coordinating cross-functional inputs Organize update and centralize critical sales resources (e.g. Work Instructions SharePoint assets) Identify opportunities for operational excellence and continuous process optimization Support implementation of new tools workflows and automation to streamline operations Minimum Qualifications: (What you're good at): Bachelor's degree in life sciences or a related field. 5+ years of experience in Sales Operations preferably in the life sciences industry Proven experience with Salesforce and Sales Operations best practices preferably in the creation and management of reports dashboards and campaigns Strong analytical skills and metrics-driven decision-making with fluency in reporting tools such as Salesforce Dashboards and building PowerBI reports Proficiency leveraging Microsoft Excel formulas graphs and pivot tables Exceptional written and verbal communication skills Demonstrated ability to create and deliver effective training materials Ability to work cross-functionally with Sales Marketing Enablement and other teams Highly organized proactive with a process-oriented and problem-solving mindset Familiarity with SharePoint and managing documentation libraries #CA-DS5 About JAX: The Jackson Laboratory is an independent nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3000 employees in locations across the United States (Maine Connecticut California) Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929 JAX applies over nine decades of expertise in genetics to increase understanding of human disease advancing treatments and cures for cancer neurological and immune disorders diabetes aging and heart disease. It models and interprets genomic complexity integrates basic research with clinical application educates current and future scientists and provides critical data tools and services to the global biomedical community. For more information please visit www.jax.org. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race color religion age mental disability physical disability medical condition gender sexual orientation genetic information ancestry marital status national origin veteran status and other classifications protected by applicable state and local non-discrimination laws.
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Lead Specialist, Development Operations (Remote)
Susan G. Komen |
Remote United States
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We are only accepting Komen employees at this time. Who we are Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years we've led the way by funding groundbreaking research community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research community health outreach and public policy initiatives in order to make the biggest impact against this disease. Komen strives to have a culture of passionate growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally! What You'll Be Doing in the role of Lead Specialist: The Lead Specialist Development Operations closely assists the VP Operations Services & Support to establish and deliver daily operational support for Community Development Team and regular strategic support for other cross-functional departments. Leads a team to develop coordinate and execute a comprehensive services support plan for fundraising staff that provides key support while better leveraging technology and efficiencies to enable increased revenue generation from fundraisers. Primary tools include but are not limited to: Salesforce JIRA Asana PeopleSoft and Blackbaud’s Luminate Online. Services provided include facilitation of revenue contracts with legal team and partner tracking hard credits in Salesforce for sponsor payments monthly donor data reconciliation donor prospecting donor record management and providing ongoing coaching to Community Development staff to better leverage technology and development reporting/analysis. What You Will Bring to the Table: Oversee and direct the Development Operations team Oversee annual buildout and quarterly updates of Salesforce reports and dashboards for Community Development fundraising teams Oversee Community Development staff Salesforce onboarding Lead initial review for Community Development Corporate Vetting Assists VP Operations Services & Support with daily support of additional revenue and mission departments with Salesforce reports and dashboards for budget pipeline actuals and constituent data Analyze current operational efforts provide recommendations to improve and oversee implementation Serve as Salesforce Subject Matter Expert Serve as a player/coach role to the team while daily working with an assigned region(s) Interacts regularly with Community Development fundraising staff to define the scope of service needs and works to streamline and provide efficient solutions to drive revenue and reduce any barriers. Assesses systems / processes usability and user requirements to identify and meet evolving needs. Creates and runs reports in Salesforce to ensure fundraising staff have up-to-date and accurate information on revenue and pipeline. Provides ongoing training and support with all technology tools to remove barriers for fundraising staff. Provides support as needed for local market vendor setup and to ensure contract execution and payment for services is complete and accurate. Liaison to Mission Legal and Community Development departments to ensure accurate and efficient Corporate Vetting and contract creation and execution. Collaborates with Accounting department on donor commitments monthly donor data reconciliation budgets and forecast accounts receivable tracking and minimal invoicing. Collaborates with internal business units to identify best practices and works to incorporate them into operational policies. Maintains high sensitivity when addressing customer issues concerns and needs. Periodically performs tasks or coordinates support calls during non-business hours. Supervises the work of others including planning assigning scheduling and reviewing work ensuring quality standards. Is responsible for hiring training and developing terminating decisions. Creates the experiences and beliefs for team members to deliver the desired results. This position supervises the following positions: Specialist Development Operations. Other duties as assigned. We Already Know You Will Also Have: Minimum 5-7 years’ experience in project management fundraising administration experience with databases/CRMs required. Demonstrated ability to provide a high level of customer service and motivation to business social leaders and internal colleagues. Excellent planning organizational and follow-up skills. Demonstrated professional and mature interaction with other staff and leadership volunteers sponsors donors and others to engage them toward the achievement of revenue goals. Proven ability to manage multiple projects with varying priorities at one time. Excellent verbal and written communication skills. Ability to effectively speak and present to individuals including high net worth donors executive corporate management as well as small mid-size and large groups. Willingness and ability to travel throughout the region and work evenings and weekends as needed. Bachelor’s Degree: (Marketing Communications Business Administration Nonprofit Management Social Entrepreneurship other equivalencies considered). Preferred experience includes: Previous fundraising background Skills in coaching/training and onboarding others Staff management experience in remote environment Conflict resolution skills Excellent ability to multi-task in a fast paced environment Travel requirements required outside of your home office will be up to 30% or more depending on our business needs. So what's in it for you? Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer: Exact compensation ranges are based on various factors including the labor market job level internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills experience and geographic location. Health dental vision and a retirement plan with a 6% employer match Generous Paid Time Off Plan Flexible work arrangement in a fully remote working environment Bi-weekly work from home stipend Parental leave Tuition Reimbursement A culture of learning and development And so much more! Komen provides a remote and/or home based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department. Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age race color religion gender national origin disability veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds ideas and experiences. SORRY NO AGENCIES #LI-REMOTE The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected it must be pre-approved by Komen's HR team prior to the move.
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Senior Google Security Operations Specialist (Remote)
Adentis Portugal |
Setúbal, Setúbal, Portugal
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With Just Over 7 Years Of Experience In The Portuguese Market We Share Our DNA With More Than 200 Workers And Position Our Offer According To 3 Lines Of Service Strategy (Outsourcing NeXel Team as a Service Tech Academies) R&D (Bootcamps POC Tech Lab) Nearshore. In ADENTIS we focus on PEOPLE. This is our emotional salary: Great Work-Life balance Very flexible organizational routine Health benefits (for you and your family) Team Building activities Over 300 protocols to offer you great discounts in different areas Continuous professional development sponsored by our Training and Certification Department Regular feedback on your performance through a personalized plan Comprehensive career plan and progression involving assertive performance reviews. Responsibilities Design implement and optimize advanced security operations frameworks ensuring scalability reliability and compliance with industry best practices Operate and evolve Google Security Operations tools (Chronicle Siemplify etc.) integrating them with existing environments and ensuring proactive detection and response capabilities Lead incident response activities from triage to resolution providing technical expertise and post-incident analysis to strengthen security posture Define and enforce security standards monitoring rules and playbooks to guarantee consistent and effective protection across systems and services Mentor and support junior security analysts fostering knowledge-sharing and skills development Collaborate with cross-functional teams (infrastructure development DevOps business units) to align security strategies with organizational goals Stay up to date with emerging threats vulnerabilities and technologies recommending improvements and innovative solutions to enhance SOC efficiency Produce clear documentation of processes incident reports and security architectures. You Must Have Academic background in Computer Science Cybersecurity Engineering or related field (or equivalent experience) 5+ years of experience in cybersecurity with at least 5 years in security operations or incident response 2+ years of hands-on expertise with Google Security Operations tools (Chronicle Siemplify) or equivalent SIEM platforms (Splunk QRadar etc.) Strong knowledge of threat detection incident response log management and forensic analysis Experience with automation scripting and orchestration (e.g. Python Bash SOAR platforms) Familiarity with cloud environments (Google Cloud Platform preferred AWS/Azure as a plus) Deep understanding of security frameworks compliance standards and best practices (e.g. MITRE ATT&CK NIST ISO 27001) Excellent teamwork and communication skills in English (speaking and writing) Relevant certifications are a plus (e.g. Google Professional Security Engineer GCIA GCIH CISSP CISM). If you want to be part of a real People First organization join us! Send your CV to
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Remote Executive Assistant & Operations Specialist
Tele-Help LLC |
Remote Mexico
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We are seeking a highly organized and resourceful Remote Executive Assistant & Operations Specialist to support the keynote speaker and consultantin running and scaling her business. This role blends executive support client coordination event logistics marketing operations and systems management. The role begins part-time (20 hrs/week) with the possibility to grow into a full-time position as scope expands. Why This Role? Remote & flexible – contribute professionally while working from home. Impactful work – support a business focused on leadership speaking and client transformation. Room to grow – expand into full-time or specialize in marketing operations or client relations. Key Responsibilities: Event & Client Support Event logistics: Coordinate travel lodging shipping run-of-show details onsite support materials and media collection. Speaking & workshops: Prepare/send pre-event materials confirm AV needs gather audience info manage surveys and send thank-you notes. Client coordination: Schedule coaching and speaking sessions send intake forms track renewals and provide light client communication. Executive & Administrative Support Manage calendar protect focus/travel time flag high-priority emails and coordinate scheduling. Track invoices payments and expenses follow up on outstanding balances. Maintain updated bios headshots and deadlines for proposals/pitches. Marketing & Content Operations Format schedule and distribute monthly newsletters maintain mailing lists. Maintain CRM records in Pipedrive and Kit.com (clients testimonials media pipelines). Research associations chapters and industry events build lead lists and outreach calendars. Build/schedule campaigns support re-engagement with past clients and track performance. Maintain speaker bureau profiles (e.g. E-Speakers) and draft press releases. Update website content metadata and SEO performance (basic WordPress). Repurpose content: upload recordings draft email/social copy pull quotes and create short-form pieces. Design graphics for lead magnets one-pagers and event materials (primarily in Canva). Draft and schedule captions/posts clip recordings for social media ensure consistency with brand voice. Systems & Organization Manage digital assets and folders for easy retrieval. Document workflows and SOPs in Notion. Maintain organized accessible databases and project systems. Preferred Experience Productivity & Docs: Microsoft Word PowerPoint Notion Web & Marketing: WordPress (basic SEO) Canva ConvertKit CRM & Ops: Pipedrive databases Media & AI Tools: CapCut Descript ChatGPT Claude Strong written communication (C2/native level). Prior experience supporting speakers/authors is a plus not required. Ideal Candidate Traits Highly organized and detail-oriented. Flexible and resourceful comfortable managing varied tasks. Self-starter with strong follow-through. Comfortable balancing immediate tasks with long-term projects. Results-focused with timely responses (<24h turnaround). Role Details Type: Part-Time (20 hrs/week) with potential to expand to Full-Time. Growth Path: Role may expand to full-time or split into two specialized part-time positions depending on workload and fit. Job Type: Part-time Pay: $15000.00 - $18000.00 per month Expected hours: 20 per week Work Location: Remote
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Franchise Operations Specialist (100%Remote – Chicago Area Preferred)
winhomeinspection |
Chicago
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Job Description for Franchise Operations Specialist (100% Remote – Chicago Area Preferred): 👉 Are you excited by the idea of helping small business owners succeed? We’re hiring a Franchise Operations Coordinator to support franchise owners by coordinating solutions collaborating across teams and ensuring they have the tools they need to thrive. About the Role We’re looking for a Franchise Operations Specialist who enjoys variety thrives in a collaborative environment and takes pride in helping others succeed 🌟. In this role you’ll build trusted relationships with our franchise owners while also working closely with colleagues across marketing training and operations. Some days you’ll be connecting with franchise owners understanding their needs and coordinating support. Other days you’ll be reviewing a marketing initiative for relevance helping organize a training session or assisting with an operational rollout. You’ll never be expected to know it all — you’ll always have expert teammates to lean on — but over time you’ll grow your expertise so you can guide franchisees directly with confidence. This role is ideal for someone with excellent people skills strong organizational instincts and the ability to juggle multiple priorities while keeping a positive solutions-oriented mindset. What You’ll Do: Serve as a trusted point of contact for franchise owners building strong relationships 🤗 Champion and coordinate requests with internal marketing training and operations teams Provide responsive empathetic support and follow-through on client needs 💬 Contribute to projects such as training programs marketing reviews and process improvements Deepen your knowledge of our systems and processes to provide more direct guidance over time 📈 What We’re Looking For: Friendly and empathetic with strong people and communication skills Natural leader with a drive to grow professionally and personally 🚀 Quick learner organized and persistent in getting things done Experience collaborating with cross-functional teams (marketing training or operations) 4+ years in client service or customer success (preferred but not required) Why WIN 100% remote role (Chicago-area candidates preferred) 🌍 Collaborative inclusive culture built on respect and growth Health dental vision insurance + PTO + 401(k) match Career development and advancement opportunities 📚 A team that values working hard having fun and celebrating success together 🎉
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Agent Operations Specialist (Transactions) - Peru - (REMOTE)
exprealty |
Remote Lima, Peru Arequipa, Peru Callao, Peru Trujillo, Peru
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Description Position at eXp Chile We are one of the first all-remote companies with 2000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Peru.Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions where opinions matter anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D fully immersive cloud office environment offering 24/7 access to collaborative tools & training eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization! What you will do: The Transactions department ensures the integrity compliance and efficiency of real estate transactions. It guarantees that processes documents and reports align with company policies and local regulations. The Agent Operations Specialist supports agents optimizes workflows mitigates compliance risks and ensures timely payments by coordinating with Finance. This role also audits business activity tracks agent productivity and serves as a compliance champion for real estate operations.Agent Support ResponsibilitiesAct as the primary point of contact for new agents or teams addressing questions and concerns.Assist agents with transaction-related inquiries providing guidance and support.Review agent listings in CRM to ensure data accuracy and compliance.Monitor company real estate portals to ensure listings are aligned with brand standards.Publish and update individual agent listings on portals and manage lead forwarding.Supervise listing’s inquiries.Participate in community-building efforts via Slack and Metaverse.Give support to event organization and other operational activities.Transaction ResponsibilitiesSupervise process and review all transactions from listing to payment.Validate track and report on closing documents and commission payments.Support agents on compliance policy requirements and transaction best practices.Coordinate with Finance to ensure accurate and timely commission payments.Perform internal audits of unreported transactions and listing activity.Tools & Platforms You Will UseInternal invoicing toolHubSpotSlackCODA Local CRMeXp WorldGoogle DriveCanvaKey Responsibilities & Performance StandardsEnsure complete correct documentation at all transaction stages: listing promise closing and payment.Provide continuous agent support from onboarding through post-closing.Maintain weekly and monthly reports (listings closings pending payments).Actively train agents on compliance processes and improve operational performance.Uphold and update templates by country (contracts disclosures checklists).Implement the processes established in the SOP.How you will grab our attention: Excellent communication and organization skills.Strong understanding of real estate operations and compliance frameworks.Experience with real estate platforms such as CRM invoicing and HubSpot.Intermediate/Advanced English and Native Spanish fluency.Proactive problem-solver with analytical mindset.Passion for delivering outstanding agent experience.If you think you’d make a great match for this position but don’t meet all the requirements we would still encourage you to apply! EEO Statement: We believe strongly in the value of diversity and creating supportive inclusive environments where our colleagues can succeed. As such eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other protected characteristics under federal state or local law.
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Senior People Operations Specialist (remote - Poland)
Printify |
Remote
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Group: Office Location: Remote Poland In November 2024 Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands a unique and special challenge. To learn more about the merger check out our blog post. ### About Us: Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base. Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. Printful has built world-class in-house production facilities and helps people to build their brands empowering thousands of businesses—including iconic names like Coca-Cola and MTV. Our team is at the heart of our success. You’ll be part of a culture where everyone is respected included and encouraged to grow. We value continuous learning uphold a high work ethic and have fun along the way. ### About The Role: The Senior People Operations Specialist plays a critical role in driving operational excellence across global HR processes. This role serves as a subject matter expert in employee lifecycle operations HR systems (Workday) and compliance ensuring seamless compliant and high-quality support to employees and leaders. The Senior Specialist contributes to continuous improvement initiatives process optimization and knowledge sharing across regions and teams. ### Key Responsibilities: HRIS & Lifecycle Management: Own and execute complex HR transactions (Hire Change Job Terminate Mass Actions) within Workday ensuring data integrity compliance and adherence to internal controls. Act as a key liaison with HRIS teams to troubleshoot test and implement enhancements or configuration changes. Support HR reporting dashboards and audits with accurate and timely data inputs. Process Ownership & Documentation: Develop document and continuously improve global and local HR processes aligned with best practices and company standards. Provide training and guidance to junior team members or HR coordinators on HRIS processes documentation practices and compliance. Employee Documentation & Compliance: Prepare review and manage complex employee documentation (e.g. international assignments mobility letters restructurings) with legal and policy compliance. Ensure documentation and digital archiving meet data privacy local legal and internal audit requirements across jurisdictions. Employee Support & Case Management: Serve as an escalation point for complex employee or manager queries related to compensation benefits and HR policies. Maintain case records in ticketing systems ensuring service-level agreements (SLAs) and employee experience standards are met. Cross-functional Collaboration: Collaborate with Legal Payroll Finance IT and Compliance teams on cross-functional projects and recurring processes (e.g. audits data reconciliations onboarding flows). Support organizational changes such as entity set-up integrations and policy roll-outs by providing People Ops expertise. Knowledge Sharing & Continuous Improvement: Identify areas for improvement and automation across HR operations lead or support improvement initiatives in partnership with HR Tech or Process Excellence teams. Contribute to knowledge management by creating and updating internal documentation SOPs and employee self-service content. ### Requirements: Education & Experience: Bachelor’s degree in Human Resources Business Administration or related field. 4–6 years of experience in HR operations or people administration ideally in a multinational fast-paced environment. Hands-on experience with Workday or another enterprise-level HRIS (required). Technical Skills: Advanced knowledge of HR operations employee lifecycle and regulatory requirements. Strong proficiency in document management HR process mapping and data reporting. Familiarity with ticketing systems (e.g. Jira ServiceNow) and workflow tools. Strong command of Google Workspace (Docs Sheets Slides) ability to build reports trackers or templates for process monitoring. Soft Skills & Competencies: High attention to detail and data accuracy. Strong problem-solving and critical-thinking skills. Ability to handle sensitive matters with discretion and professionalism. Capable of working independently and managing priorities in a high-volume environment. Strong interpersonal and stakeholder management skills. Other Requirements: Fluency in English (written and spoken) additional language(s) are a plus. Knowledge of European labor law GDPR and compliance standards preferred. Continuous improvement or Lean Six Sigma experience (a plus). What We Offer: Be part of a friendly inclusive and global team An opportunity to work remotely Flexible working hours (start your day as late as 11 AM) Private health insurance 2 extra paid days off to focus on your mental or physical well-being 1 extra paid day off to celebrate a Birthday or any other celebration of your choice Learning Budget to support your professional development. Access to mentorship internal meetups and hackathons both on-site and online Design and order your own merch using our platforms with an employee discount Exciting team-building events and parties you’ll never forget! We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications merit and work experience. If you think you’d excel in this role send us your resume in English showing us why you are the right person for the job. Interested but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team! Printful Poland Sp. z o.o. (KRS 0000902842)
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Senior People Operations Specialist (remote - Poland)
Printify |
Remote United States
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Group: Office Location: Remote Poland In November 2024 Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands a unique and special challenge. To learn more about the merger check out our blog post. ### About Us: Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base. Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. Printful has built world-class in-house production facilities and helps people to build their brands empowering thousands of businesses—including iconic names like Coca-Cola and MTV. Our team is at the heart of our success. You’ll be part of a culture where everyone is respected included and encouraged to grow. We value continuous learning uphold a high work ethic and have fun along the way. ### About The Role: The Senior People Operations Specialist plays a critical role in driving operational excellence across global HR processes. This role serves as a subject matter expert in employee lifecycle operations HR systems (Workday) and compliance ensuring seamless compliant and high-quality support to employees and leaders. The Senior Specialist contributes to continuous improvement initiatives process optimization and knowledge sharing across regions and teams. ### Key Responsibilities: HRIS & Lifecycle Management: Own and execute complex HR transactions (Hire Change Job Terminate Mass Actions) within Workday ensuring data integrity compliance and adherence to internal controls. Act as a key liaison with HRIS teams to troubleshoot test and implement enhancements or configuration changes. Support HR reporting dashboards and audits with accurate and timely data inputs. Process Ownership & Documentation: Develop document and continuously improve global and local HR processes aligned with best practices and company standards. Provide training and guidance to junior team members or HR coordinators on HRIS processes documentation practices and compliance. Employee Documentation & Compliance: Prepare review and manage complex employee documentation (e.g. international assignments mobility letters restructurings) with legal and policy compliance. Ensure documentation and digital archiving meet data privacy local legal and internal audit requirements across jurisdictions. Employee Support & Case Management: Serve as an escalation point for complex employee or manager queries related to compensation benefits and HR policies. Maintain case records in ticketing systems ensuring service-level agreements (SLAs) and employee experience standards are met. Cross-functional Collaboration: Collaborate with Legal Payroll Finance IT and Compliance teams on cross-functional projects and recurring processes (e.g. audits data reconciliations onboarding flows). Support organizational changes such as entity set-up integrations and policy roll-outs by providing People Ops expertise. Knowledge Sharing & Continuous Improvement: Identify areas for improvement and automation across HR operations lead or support improvement initiatives in partnership with HR Tech or Process Excellence teams. Contribute to knowledge management by creating and updating internal documentation SOPs and employee self-service content. ### Requirements: Education & Experience: Bachelor’s degree in Human Resources Business Administration or related field. 4–6 years of experience in HR operations or people administration ideally in a multinational fast-paced environment. Hands-on experience with Workday or another enterprise-level HRIS (required). Technical Skills: Advanced knowledge of HR operations employee lifecycle and regulatory requirements. Strong proficiency in document management HR process mapping and data reporting. Familiarity with ticketing systems (e.g. Jira ServiceNow) and workflow tools. Strong command of Google Workspace (Docs Sheets Slides) ability to build reports trackers or templates for process monitoring. Soft Skills & Competencies: High attention to detail and data accuracy. Strong problem-solving and critical-thinking skills. Ability to handle sensitive matters with discretion and professionalism. Capable of working independently and managing priorities in a high-volume environment. Strong interpersonal and stakeholder management skills. Other Requirements: Fluency in English (written and spoken) additional language(s) are a plus. Knowledge of European labor law GDPR and compliance standards preferred. Continuous improvement or Lean Six Sigma experience (a plus). What We Offer: Be part of a friendly inclusive and global team An opportunity to work remotely Flexible working hours (start your day as late as 11 AM) Private health insurance 2 extra paid days off to focus on your mental or physical well-being 1 extra paid day off to celebrate a Birthday or any other celebration of your choice Learning Budget to support your professional development. Access to mentorship internal meetups and hackathons both on-site and online Design and order your own merch using our platforms with an employee discount Exciting team-building events and parties you’ll never forget! We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications merit and work experience. If you think you’d excel in this role send us your resume in English showing us why you are the right person for the job. Interested but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team! Printful Poland Sp. z o.o. (KRS 0000902842)
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Senior People Operations Specialist (remote - Poland)
Printful |
Remote Poland
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In November 2024 Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands a unique and special challenge. To learn more about the merger check out our blog post. About Us: Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base. Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. Printful has built world-class in-house production facilities and helps people to build their brands empowering thousands of businesses—including iconic names like Coca-Cola and MTV. Our team is at the heart of our success. You’ll be part of a culture where everyone is respected included and encouraged to grow. We value continuous learning uphold a high work ethic and have fun along the way. About The Role: The Senior People Operations Specialist plays a critical role in driving operational excellence across global HR processes. This role serves as a subject matter expert in employee lifecycle operations HR systems (Workday) and compliance ensuring seamless compliant and high-quality support to employees and leaders. The Senior Specialist contributes to continuous improvement initiatives process optimization and knowledge sharing across regions and teams. Key Responsibilities: HRIS & Lifecycle Management: Own and execute complex HR transactions (Hire Change Job Terminate Mass Actions) within Workday ensuring data integrity compliance and adherence to internal controls. Act as a key liaison with HRIS teams to troubleshoot test and implement enhancements or configuration changes. Support HR reporting dashboards and audits with accurate and timely data inputs. Process Ownership & Documentation: Develop document and continuously improve global and local HR processes aligned with best practices and company standards. Provide training and guidance to junior team members or HR coordinators on HRIS processes documentation practices and compliance. Employee Documentation & Compliance: Prepare review and manage complex employee documentation (e.g. international assignments mobility letters restructurings) with legal and policy compliance. Ensure documentation and digital archiving meet data privacy local legal and internal audit requirements across jurisdictions. Employee Support & Case Management: Serve as an escalation point for complex employee or manager queries related to compensation benefits and HR policies. Maintain case records in ticketing systems ensuring service-level agreements (SLAs) and employee experience standards are met. Cross-functional Collaboration: Collaborate with Legal Payroll Finance IT and Compliance teams on cross-functional projects and recurring processes (e.g. audits data reconciliations onboarding flows). Support organizational changes such as entity set-up integrations and policy roll-outs by providing People Ops expertise. Knowledge Sharing & Continuous Improvement: Identify areas for improvement and automation across HR operations lead or support improvement initiatives in partnership with HR Tech or Process Excellence teams. Contribute to knowledge management by creating and updating internal documentation SOPs and employee self-service content. Requirements: Education & Experience: Bachelor’s degree in Human Resources Business Administration or related field. 4–6 years of experience in HR operations or people administration ideally in a multinational fast-paced environment. Hands-on experience with Workday or another enterprise-level HRIS (required). Technical Skills: Advanced knowledge of HR operations employee lifecycle and regulatory requirements. Strong proficiency in document management HR process mapping and data reporting. Familiarity with ticketing systems (e.g. Jira ServiceNow) and workflow tools. Strong command of Google Workspace (Docs Sheets Slides) ability to build reports trackers or templates for process monitoring. Soft Skills & Competencies: High attention to detail and data accuracy. Strong problem-solving and critical-thinking skills. Ability to handle sensitive matters with discretion and professionalism. Capable of working independently and managing priorities in a high-volume environment. Strong interpersonal and stakeholder management skills. Other Requirements: Fluency in English (written and spoken) additional language(s) are a plus. Knowledge of European labor law GDPR and compliance standards preferred. Continuous improvement or Lean Six Sigma experience (a plus). What We Offer: Be part of a friendly inclusive and global team An opportunity to work remotely Flexible working hours (start your day as late as 11 AM) Private health insurance 2 extra paid days off to focus on your mental or physical well-being 1 extra paid day off to celebrate a Birthday or any other celebration of your choice Learning Budget to support your professional development. Access to mentorship internal meetups and hackathons both on-site and online Design and order your own merch using our platforms with an employee discount Exciting team-building events and parties you’ll never forget! We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications merit and work experience. If you think you’d excel in this role send us your resume in English showing us why you are the right person for the job. Interested but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team! Printful Poland Sp. z o.o. (KRS 0000902842)
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Data Operations Specialist (Remote, Full-Time)
smart-working-solutions |
Delhi / Bangalore / Hyderabad / Gurugram / Jaipur / Mumbai / Pune
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About Smart WorkingAt Smart Working we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong no matter where you are. From day one you’re welcomed into a genuine community that values your growth and well-being.Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time long-term roles. We help you discover meaningful work with teams that invest in your success where you’re empowered to grow personally and professionally.Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.About the RoleWe are looking for a skilled Data Operations Specialist to join our team and take ownership of our outbound lead generation processes. In this role you will be at the core of building scalable high-quality data pipelines that drive revenue growth. You’ll work closely with our UK-based sales team to ensure they always have access to accurate enriched and GDPR-compliant contact data that supports their outreach efforts.We value professionals who take ownership are detail-oriented and enjoy building repeatable systems that scale. You should be comfortable working independently driving your own roadmap and taking full accountability for CRM hygiene and contact enrichment. If you're passionate about data automation and helping shape a company’s outbound growth through clean structured and intelligent processes - this is your opportunity to make a real impact. ➡ What you’ll be doing ➡ Own Outbound Lead Generation: Able to work and master a combination of Source enrich and deliver accurate contact details (based on our ICP) for target accounts selected by our UK sales team using tools like Cognism Apollo Lusha ZoomInfo and Clay. This would be done within CRM (HubSpot)Fuel the outbound engine: Ensure SDRs AEs and AMs always have the right contacts. Prioritize list building fill data gaps and align daily with sales ops and reps.Maintain CRM hygiene: View the CRM as the depository of all leads. Manage data imports and segmentation in HubSpot ensure GDPR compliance and eliminate duplication and data decay. CRM must be the source of all truth. Must-Have Skills ➡ HubSpot/ (or Salesforce): Hands-on experience creating contact lists managing workflows deduplicating records and building reports. Data Enrichment: we are looking for candidates who have used tools like Apollo Cognism ZoomInfo Clay and 6 sense. Experience with sales operations and ideally within B2B Nice-to-Have Skills ➡ A/B testing (within HubSpot). Reports and dashboard buildingETL pipeline or lightweight data pipelines. SQL (Any database management experience- e.g. MySQL)Automation experience. Key Deliverables (First 90 Days) ➡ Take full ownership of lead generation: Understand current processes and improve them using a proactive and solutions-oriented mindset.Implement repeatable lead workflows: Design sourcing and enrichment flows that can scale.Deliver accurate and segmented contact lists in HubSpot: Creating live lists which accurate data is crucial. ➡ At Smart Working you’ll never be just another remote hire.Be a Smart Worker - valued empowered and part of a culture that celebrates integrity excellence and ambition.If that sounds like your kind of place we’d love to hear your story.
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