Remote CI/CD Jobs

17570 remote jobs*

Job Title Location Description Posted**
QA Engineer
Linnworks
Remote
QA Engineer UK (Remote) We are seeking a QA Engineer to join our team and ensure the quality and reliability of our software applications. You'll be a key player in our agile teams responsible for designing and executing comprehensive test plans identifying and reporting defects and contributing to the overall improvement of our software development lifecycle. This role is ideal for a proactive and collaborative individual who is passionate about quality and thrives in a fast-paced environment. Please ensure you are eligible to work in the UK as we are unable to accommodate sponsorship. Key Responsibilities Construct and execute test cases for both manual and automated testing. Contribute to automated test suites and develop test specifications and acceptance criteria for user stories. Analyze debug and report issues for all projects ensuring a consistent defect creation and tracking process. Monitor QA backlogs and burndowns to help projects meet deadlines. Collaborate closely with agile teams including developers product owners and cross-functionally with other members of the QA guild to reproduce and resolve bugs. Advocate for the appropriate mix of test approaches tools and processes to support effective testing operations. Stay up-to-date on new and emerging technologies and practices in the software testing field. What You'll Bring to the Role Experience & Skills Minimum of 2 years of professional experience in a software QA role. Proficiency in automated testing. Strong understanding of Software QA methodologies tools and processes. Experience working in an Agile environment. Solid experience with the C#/.NET Typescript and SQL tech stack. Experience with testing frameworks such as NUnit or XUnit. Knowledge of Jira for bug tracking and project management. Excellent verbal and written English communication skills and a collaborative mindset. A proactive approach to problem-solving and a passion for continuous improvement. Desired Experience & Skills Experience in a SaaS or E-commerce environment. Familiarity with test automation frameworks like Playwright. Knowledge of performance testing tools like Locust. Experience with Zephyr Scale (Jira test management plugin). Prior experience with CI/CD pipelines using tools like Jenkins or GitLab. Familiarity with cloud services like AWS. Benefits & Perks Remote & flexible working – with hybrid options in London or Chichester ✨ Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. + Mental well-being support – Access therapy mental health sessions and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice + 25 days holiday + bank holidays Training support and personal development Who we are: As the global leader in the eCommerce automation sector Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon eBay Facebook etc need a platform to automate and monitor retail inventory and shipping processes and performance. We have teams across North America and Europe and we are backed by Marlin Equity Partners a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled passionate and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience perspectives and background leads to a better environment for our employees and better service for our customers. The training and development of our employees is something we value deeply. We are committed to continuous investment into their personal growth providing clear paths for career progression and equipping them with the tools and training required to become experts in their profession.
33 min(s). ago
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Senior Principal Architect - 1 year fixed-term conract
Progress
Remote
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop deploy and manage responsible AI-powered applications and experiences with agility and ease. We’re proud to have a diverse global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Chef Software is the industry leader in IT automation and DevSecOps solutions enabling organizations to manage applications and infrastructure at scale with speed security and consistency. We empower enterprises to modernize secure and automate their technology environments whether on-premises in the cloud or across hybrid architectures. As part of Progress Software Chef delivers best-in-class automation platforms used by many of the world’s largest companies to innovate faster reduce risk and deliver better customer experiences. Our Senior Principal Architects are recognized industry leaders—trusted advisors strategic thinkers and expert practitioners who help shape the future of automation for our customers. The Senior Principal Architect is the highest-level field consultant in Chef’s Professional Services organization. This role goes beyond project delivery—it is about architecting transformative solutions leading strategic engagements and influencing both customer roadmaps and Chef’s own product direction. Senior Principal Architects combine deep technical mastery of Chef and associated DevOps tooling with exceptional consulting leadership and business acumen. They act as thought leaders in the industry drive large-scale automation programs and mentor both customers and internal teams. They frequently engage at the C-suite and enterprise architecture level to align Chef solutions with broader digital transformation goals and they are the “go-to” experts for our most complex and high-impact customer initiatives. The role: Strategic Leadership & Architecture: Serve as the lead architect for enterprise-scale Chef implementations driving automation strategy design governance and adoption across multi-cloud and hybrid environments. Lead large multi-workstream transformation programs often involving multiple vendors complex security requirements and global operations. Partner with customer executives and enterprise architects to align Chef adoption with strategic IT and business objectives. Define technical roadmaps automation patterns and best practices that become reference architectures for both customers and the broader Chef community. Advanced Technical Delivery Design implement and optimize complex Chef-based automation solutions that integrate with CI/CD pipelines cloud platforms security/compliance frameworks and IT service management tools. Lead migration and modernization efforts for legacy configuration management estates to Chef. Create and publish reusable cookbooks policyfiles habitat plans and automation templates for advanced enterprise use cases. Troubleshoot and resolve the most challenging technical issues including performance scalability and security concerns. Thought Leadership & Enablement Act as a Chef evangelist—speaking at industry conferences leading webinars and publishing technical whitepapers blogs and reusable solution assets. Mentor and coach other consultants partners and customer technical teams raising the overall capability within the ecosystem. Deliver advanced training sessions workshops and executive briefings tailored to enterprise audiences. Collaboration & Influence Provide strategic product feedback to Chef Engineering influencing product direction and roadmap. Collaborate with Sales Customer Success and Partner teams to scope propose and win strategic Professional Services engagements. Serve as a trusted technical advisor during pre-sales cycles for complex opportunities. Your background: 20+ years in systems engineering software development or IT architecture with at least 7+ years in DevOps infrastructure automation and cloud-native solutions. 10+ years of hands-on experience architecting and implementing Chef solutions at enterprise scale including policyfiles InSpec Habitat and Chef Automate. Proven success leading large-scale transformation programs with Fortune 500 or global enterprise clients. Expert-level knowledge of automation CI/CD pipelines cloud platforms (AWS Azure GCP) container orchestration (Kubernetes) and security/compliance automation. Demonstrated experience in executive-level consulting and influencing technology strategy Recognized contributor to the Chef community or broader DevOps/open-source community. Significant public speaking experience at industry events and conferences. Advanced scripting/programming skills (Ruby Go Python PowerShell Bash) and deep knowledge of Infrastructure as Code frameworks. Experience working in regulated industries with strict compliance requirements (e.g. PCI HIPAA FedRAMP). Other Requirements Exceptional communication and presentation skills with the ability to engage both deeply technical teams and executive stakeholders. Ability to travel globally up to 50%. Bachelor’s or master’s degree in computer science Engineering or related field—or equivalent professional experience. If this sounds like you and fits your experience and career goals we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation: Competitive salary bonus and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback. Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress Time-off and Leave: Generous vacation allowance an additional day off for your birthday and days off for volunteering Well-being: A global well-being program focused on physical mental and financial health. Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback partnering with you and recognizing and celebrating the moments that matter. Career Growth: We empower you to own your career and personalize your growth with career development tools internal career mobility knowledge sharing and learning opportunities #LI-NT1 #LI-Remote
33 min(s). ago
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Senior Software Engineer
Arrive Health
Remote
Our Purpose: Arrive Health (formerly RxRevu) is on a mission to disrupt our broken healthcare system and clear the way for better health. We are a healthcare technology company that truly believes people should not have to choose between managing their health and meeting their basic needs which is why we are committed to doing the work needed to bridge technology gaps within healthcare systems in order to deliver clear accurate information at the point of care. We improve access to the most affordable quality care by delivering patient-specific cost and coverage data to providers care teams and patients. Collaborating with premier health systems pharmacy benefit managers payers and healthcare IT vendors Arrive Health is clearing the way for better health by reducing friction in care workflows and enabling meaningful conversations about access to care. The Platform: Our technology solutions invite proactive conversations between patients providers and care teams. We deliver accurate medical and pharmacy cost and coverage data to integrated workflows to improve patient access to affordable convenient treatment. Through intuitive technology and reliable insights we’re helping physicians arrive at the best possible option for patients — one that is effective accessible and affordable. Arrive Health has a successful track record of helping millions of patients get the care they need at prices they can afford. As a member of our incredible team here is what you’ll do: Arrive Health is hiring a senior-level full stack engineer to develop and extend our portfolio of products supporting prescription decision making and cost transparency. Candidates should be self-motivated and interested in actively collaborating on building new projects and features and adopting new technologies. Among other things here is what you will do: Design and implement complex greenfield projects that will be actively used by doctors and healthcare providers Work on back-end tools that clinical staff use to generate reports Assist our Platform Engineers with operations and infrastructure work Integrate our systems with electronic health records and partner APIs Maintain and extend our existing system using Agile practices including TDD and radically collaborative development At this level you will be expected to perform the following: Learn the healthcare domain and ensure that its rules are reflected with fidelity in code Identify and fix bugs understand how to operate our software and resolve simple and moderate on-call incidents independently Develop a high level of proficiency with Arrive Health infrastructure. Troubleshoot infrastructure failures implement internal monitoring of infrastructure research and recommend alternative infrastructure solutions Model maintain and advocate for team norms and coding standards. Help newer team members understand how things work Participate actively in setting and prioritizing the team’s technical agenda Proactively solve problems and build reusable software components at the project level Tools and Practices we use: Kotlin/Spring JavaScript/React Ruby on Rails Git AWS/Docker Terraform SQL CI/CD and automated testing Service Oriented Architecture Event Driven Architecture Ideal qualifications we seek in a candidate: 5+ years of development experience with consideration given to Master’s Bachelor’s or Associate's degrees in Computer Science as well as certificates from accredited coding bootcamps Strong attention to details with excellent written and verbal communication skills Strong interpersonal skills and an ability to build and maintain productive positive relationships with team members and other employees A desire to learn and grow in a fast-paced environment Leadership reserves the right to vary minimum years of experience for exceptional candidates with advanced skills and a history of strong performance. Diverse teams build better products: At Arrive Health we recognize that people come with a wealth of experience and talent beyond just the requirements of a job. If your experience is close to what you see listed here please still consider applying as we are often recruiting for many positions and can work together to identify the correct role. Diversity of experience and skills combined with our passion for healthcare is what continues to drive us to innovate. We encourage people from all backgrounds to apply to our positions. This is a full-time remote position with the option of traveling to cowork in our Denver CO headquarters a few times a year. The successful candidate must already have authorization to work in the United States. At this time Arrive Health does not offer sponsorship. All candidate information will be held in confidence and in accordance with EEOC guidelines. Perks and Benefits: Our people are our most important asset and we want to support our employees by offering a competitive and robust benefits package. We strive to be a preferred place and our perks and benefits include a variety of offerings tailored to support our amazing people in the most meaningful ways. Medical insurance with 90% employer paid premiums for our employees. Vision and dental covered at 100% Health saving account with employer contribution and flexible spending accounts 401k and company stock options Paid Leaves of absence LTD and life insurance plans Paid maternity and paternity leaves at 100% Inclusive paid time off policy 9 company holidays and 2 floating holidays 6 company disconnect days so all our employees can prioritize their mental health and wellbeing Remote first company Denver office and Columbus office coworking spaces with company-paid parking Gym reimbursement through Anthem Monthly snack box Anticipated hiring range for this position: $126000 to $150000 Annually
35 min(s). ago
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Backend Developer Intern
Zenith Ai
United States
Job Overview We are seeking a skilled Back End Developer to join our dynamic team. The ideal candidate will have a strong background in web development and be proficient in various programming languages and frameworks. This role involves designing developing and maintaining server-side applications and services ensuring optimal performance and responsiveness to requests from the front end. Duties Develop and maintain robust server-side applications using ASP.NET C# and other relevant technologies. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Design and implement RESTful APIs for seamless communication between the server and client applications. Utilize databases such as SQL Server MySQL PostgreSQL or MongoDB for efficient data storage and retrieval. Implement unit testing to ensure code quality and reliability. Participate in the full software development lifecycle (SDLC) following Agile methodologies. Debug and troubleshoot issues in existing applications while optimizing performance. Work with cloud platforms like AWS or Azure for application deployment and management. Engage in continuous integration/continuous deployment (CI/CD) practices to streamline development processes. Maintain documentation of application architecture APIs and database design. Qualifications Proficiency in back-end programming languages such as C# Java Python or Ruby on Rails. Experience with web frameworks including ASP.NET Node.js or Ruby on Rails. Familiarity with front-end technologies like HTML CSS JavaScript React Angular or Bootstrap is a plus. Knowledge of database management systems including Microsoft SQL Server MySQL PostgreSQL or MongoDB. Understanding of web services (SOAP/REST) and API design principles. Experience with version control systems such as Git or SVN. Strong understanding of multithreading concepts and application performance optimization techniques. Familiarity with UML for software modeling and design documentation. Ability to work collaboratively in a team environment while also being self-motivated to complete tasks independently. Excellent problem-solving skills along with strong debugging capabilities. Join us in building innovative solutions that enhance user experiences while working within a supportive team culture that values creativity and technical excellence! Serious Candidates contact: Zenith.Aii@Mail.com Thank you Job Types: Internship Apprenticeship Pay: $10000.00 - $17500.00 per year Benefits: Flexible schedule Paid time off Tuition reimbursement Work Location: Remote
36 min(s). ago
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Flutter Developer - Intern
Zenith Ai
Remote
Overview We are seeking a skilled and innovative Developer to join our dynamic team. The ideal candidate will have a strong background in software development and a passion for creating high-quality applications. You will be responsible for designing developing and maintaining software solutions that meet our clients' needs. This role requires proficiency in various programming languages and frameworks as well as a solid understanding of system architecture and web development practices. Responsibilities Design develop and implement software applications using modern programming languages and frameworks such as Java Python C# and JavaScript. Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions. Utilize version control systems like Git and SVN to manage codebase changes effectively. Develop RESTful APIs and integrate third-party services to enhance application functionality. Ensure the application is responsive and user-friendly by applying UX/UI best practices. Conduct unit testing and participate in code reviews to maintain code quality. Implement CI/CD pipelines using tools like Jenkins for automated testing and deployment. Work with databases such as MySQL PostgreSQL MongoDB or Microsoft SQL Server to manage data effectively. Participate in Agile development processes using tools like Jira or Trello for project management. Stay updated with emerging technologies and industry trends to continuously improve skills. Qualifications Proficiency in programming languages including JavaScript Python Ruby C# PHP or Java. Experience with frameworks such as Spring Framework Django ASP.NET React Angular or Ruby on Rails. Familiarity with web development technologies including HTML CSS SCSS Bootstrap AJAX JSON XML and RESTful API design. Knowledge of database management systems including MySQL PostgreSQL SQLite or MongoDB. Understanding of DevOps practices and tools such as Docker Ansible AWS Azure or Linux environments. Experience with data visualization techniques and tools is a plus. Strong problem-solving skills with the ability to work independently or collaboratively within a team environment. Excellent communication skills to articulate technical concepts to non-technical stakeholders. Join us in shaping the future of technology through innovative software solutions! Serious Candidates contact: Zenith.Aii@Mail.com Thank you Job Types: Internship Apprenticeship Pay: $10000.00 - $16500.00 per year Benefits: Flexible schedule Paid time off Tuition reimbursement Work Location: Remote
36 min(s). ago
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Frontend Developer Intern
Zenith Ai
United States
Job Summary We are seeking a skilled Front End Developer to join our dynamic team. The ideal candidate will be responsible for designing and implementing user-friendly web applications ensuring an optimal user experience across various platforms. You will work closely with back-end developers and designers to create seamless and efficient web solutions that align with our business goals. Duties Develop responsive web applications using HTML CSS and JavaScript to enhance user experience. Collaborate with UX/UI designers to translate wireframes into functional web applications. Implement front-end frameworks such as Angular and React to build interactive features. Utilize version control systems like Git and GitHub for code management and collaboration. Integrate RESTful APIs and web services to connect front-end components with back-end systems. Conduct unit testing and debugging to ensure high-quality code delivery. Participate in Agile development processes including sprint planning and daily stand-ups. Optimize applications for maximum speed and scalability while ensuring cross-browser compatibility. Stay updated on emerging technologies and industry trends to continuously improve development practices. Qualifications Proficiency in front-end development technologies including HTML CSS JavaScript and frameworks such as Angular or React. Experience with back-end technologies like Node.js Django or Ruby on Rails is a plus. Familiarity with database management systems such as MySQL PostgreSQL or MongoDB. Knowledge of DevOps practices including CI/CD pipelines using tools like Jenkins or GitLab CI. Understanding of system architecture principles and best practices in software development life cycle (SDLC). Experience with data visualization techniques and tools to enhance user engagement. Strong understanding of SEO principles and e-commerce best practices for web design. Ability to work collaboratively in a team environment using project management tools like Trello or Jira. Excellent problem-solving skills with a focus on delivering high-quality results in a timely manner. If you are passionate about creating exceptional web experiences and possess the skills outlined above we encourage you to apply for this exciting opportunity. Join us in shaping the future of web development! Serious Candidates contact: Zenith.Aii@Mail.com Thank you Job Types: Internship Apprenticeship Pay: $10000.00 - $17500.00 per year Benefits: Flexible schedule Paid time off Tuition reimbursement Work Location: Remote
36 min(s). ago
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Software Development (Internship)
Revelation Gold Group
Remote
Job Title: Software Development Internship – Code Data & Faith-Based InnovationCompany: Revelation Gold Group Job Type: Internship Location: Remote Schedule: Part-time About Revelation Gold Group:Revelation Gold Group is a purpose-driven Gold IRA firm helping families secure their financial future through precious metals. We blend faith financial education and digital innovation to deliver client-first solutions with integrity and excellence. Position OverviewWe are seeking a highly motivated and mission-aligned Software Development Intern to assist with backend development process automation and technical problem solving. This role is ideal for students or recent graduates in Computer Science Software Engineering or IT who want hands-on experience coding for a fast-moving spiritually aligned financial organization. Key Responsibilities Write test and maintain clean scalable code in languages such as Python JavaScript or Node.js Assist in building and maintaining data pipelines backend services or internal tools Work with APIs (REST JSON etc.) to integrate platforms like CRMs email services and analytics tools Collaborate with team members to automate repetitive tasks or optimize workflows using scripts Contribute to technical documentation and internal tech playbooks Support the development and improvement of data security and storage systems Help troubleshoot bugs and streamline data reporting processes Qualifications Currently pursuing or recently completed a degree in Computer Science Software Engineering or a related field Proficiency in at least one programming language (Python JavaScript Go etc.) Understanding of software architecture debugging and RESTful APIs Comfortable with Git version control and testing/debugging tools Interest in ethical tech data privacy and mission-driven development Strong problem-solving mindset and attention to detail Self-motivated with the ability to work independently in a remote setting What You’ll Gain Real-world coding experience and tangible project contributions Hands-on practice with API integrations automation and backend logic Exposure to business tech tools and cloud platforms Mentorship from experienced developers and tech leaders Flexibility to build your internship around your academic schedule A resume boost with work rooted in values and purpose Consideration for future roles or letters of recommendation Preferred Experience Python JavaScript or similar: 1 year (Preferred) API Integration: 6 months (Preferred) Git/GitHub or CI/CD: a plus Zapier Airtable or other workflow automation tools: a plus Job Type: Internship Benefits: Flexible schedule Work Location: Remote
36 min(s). ago
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Senior Blazor Developer (.Net,Oracle, Blazor, Fluent UI)
Dutech
Austin, TX
Senior .NET Full Stack Developer (Blazor/Oracle) – Remote Location: 100% Remote (U.S. based) Job Type: [Full-time / Contract – specify] Start Date: September 15 2025 Work Hours: Monday – Friday 8:00 AM to 5:00 PM CST (excluding state holidays) Job Description We are seeking a Senior .NET Full Stack Developer with deep expertise in .NET 8.0/9.0 Blazor Oracle and modern Microsoft technologies. The ideal candidate will be highly skilled in software development reporting frameworks and legacy system modernization. This role involves collaborating across teams to design develop and deliver high-performance scalable solutions for financial and enterprise applications. Key Responsibilities Design & Develop Reporting Frameworks: Build modern reporting frameworks using .NET 8.0/9.0 Blazor and Fluent UI. Enhance Legacy Reports: Analyze and optimize complex Crystal Reports integrated with Oracle databases. Enterprise Solutions: Develop scalable high-performance solutions for financial systems ensuring seamless database integration. Agile Development: Participate in the full SDLC within a SCRUM/Agile environment. DevOps & CI/CD: Collaborate with DevOps to maintain and enhance CI/CD pipelines and automation processes. System Modernization: Provide innovative solutions to modernize and streamline legacy projects in alignment with business goals. Skills & QualificationsRequired 8+ years experience in the Software Development Life Cycle (SDLC). 8+ years with Entity Framework. 8+ years Oracle expertise: PL/SQL stored procedures database management performance tuning. 8+ years in data modeling and design principles. 6+ years with Blazor Server & Blazor WSM. 6+ years with Fluent UI. 5+ years experience using Bitbucket for version control. 5+ years with Nomad and Consul. 2+ years working with .NET 8.0/9.0 C# and Visual Studio. Preferred 5+ years familiarity with project tools such as JIRA TEMPO Bitbucket Confluence. 5+ years experience in SCRUM/Agile methodologies. 3+ years experience with Texas State Agencies. Additional Skills Proficiency in SAS programming. Strong knowledge of ETL processes reporting frameworks and data engineering. Excellent problem-solving communication and collaboration skills across cross-functional teams. Ability to modernize legacy systems and resolve complex technical/architectural challenges. Job Types: Full-time Contract Pay: $60.42 - $72.77 per hour Expected hours: 37.5 per week Application Question(s): Two professional References required for the Interview process - Experience: Software Development Life Cycle (SDLC).: 8 years (Preferred) Entity Framework.: 8 years (Preferred) PL/SQL stored procedures database management: 8 years (Preferred) data modeling and design principles.: 8 years (Preferred) Blazor Server & Blazor WSM.: 6 years (Preferred) Fluent UI.: 6 years (Preferred) using Bitbucket for version control.: 5 years (Preferred) Nomad and Consul.: 5 years (Preferred) .NET 8.0/9.0 C# and Visual Studio.: 3 years (Preferred) JIRA TEMPO Bitbucket Confluence.: 1 year (Preferred) SCRUM/Agile methodologies.: 1 year (Preferred) Texas State Agencies.: 1 year (Preferred) Work Location: Remote
37 min(s). ago
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Engineer, Customer Support
ServiceRocket
Remote
G'day! We are ServiceRocket a global tech-enabled services company headquartered in Palo Alto California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting we’ve got your back. Why is ServiceRocket the place for you A 20+ year tech services expert of many solutions and partnerships with industry giants. Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. We're recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award. Visit our website to learn more and become a part of our Rocketeer Nation. Are you passionate about working with the latest ground-breaking disruptive technologies? Do you pride yourself on learning quickly? Do you consider yourself a Linux specialist (for example deep knowledge with at least two years experience)? If you join our Docker team you are guaranteed to fully enjoy your work every day! In addition to engaging with clients (global leaders and household names) to solve challenging technical issues and having fun while collaborating with your teammates you will be working with world-class latest disruptive technologies. We are seeking a friendly polished communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management Engineering and Product Management to represent the voice of the customer. What you’ll be doing Deliver a top tier customer support experience and become an expert in Docker technologies and products Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that span multiple layers of the Docker technology stack Engage with the engineering team to identify bugs and resolve technical issues Partner cross-functionally with other teams to support & assist on collaborative projects Engage in enterprise level customer calls or remote screen-sharing sessions to drive resolution for complex issues Maintain and track detailed records for all customer interactions in our internal ticketing system Create best-in-class help content and proactively perform audits for our knowledge base Participate in on-call rotations identify and recommend process improvements to deliver the highest level of customer satisfaction What you’ll bring to the table ‍ BA/BS degree or equivalent practical experience 3+ years of enterprise technical support experience at a high-growth SaaS technology company Experienced with the Docker products such as Docker Engine Docker Hub Docker Desktop and other related technologies Extensive experience troubleshooting Docker technologies and SaaS products Strong written and verbal English communication skillsAbility to work remotely across time zones Familiarity with macOS Microsoft Windows and Linux systems Nice to have: Familiarity with Kubernetes orchestration Familiarity with IT automation software (CI/CD) Familiarity with the Go programming language Familiarity with REST API and web applications Comfortable with programming languages such as Python JavaScript or similar language Only shortlisted candidates will be notified Perks ✨ Share the fruit program: when we grow the tree we share the fruit–when the company grows we share the profit. Stock options: you have the opportunity to participate in the ownership of the company. Health insurance: we support you and your family–your well-being matters. Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. Career pathways program: you can grow horizontally vertically or any way you want. Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness. Generous PTO plus one cultural heritage and community day to celebrate your story family and culture. Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Only shortlisted candidates will be notifiedAlthough the position is hybrid/remote preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email careers@servicerocket.com.
37 min(s). ago
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Engineering Manager
Arkatechture
Portland, ME
### Description Why Work Here? At Arkatechture we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful With a great team Earning what you deserve. Founded in 2012 Arkatechture has grown into a nationally recognized data and technology company partnering with organizations across the fintech AI and financial services spaces. We combine deep industry knowledge with technical expertise to help our clients unlock the full potential of their data. Whether it’s modernizing infrastructure building analytics platforms or leveraging AI for smarter decision-making we thrive at the intersection of innovation and impact. Our team is made up of curious collaborative and community-minded professionals who are passionate about solving complex problems and staying ahead of what’s next in data and technology. While our roots are in New England our reach is nationwide and we support flexible remote-friendly work to match. We offer a competitive benefits package that includes: A flexible remote work policy with optional access to our Portland Maine office A 4-day workweek after 3 years of service Generous paid time off including 11 holidays Medical disability life insurance and optional dental/vision 401(k) retirement plan with company match Training & certification reimbursement Milestone recognition programs annual PTO increases and more All employees share our core values: put the team first practice humility take pride in everything we do stay curious care for our community & environment take work seriously ourselves not so much. The Position The Arkalytics Engineering Manager (Ancillary Implementations) will serve as the primary engineering point of contact for ancillary implementation projects interfacing directly with clients to ensure satisfaction and timely resolution of technical issues. Acting as a liaison between the Implementation Manager Lead Analyst and engineering teams this role blends client engagement with strong technical and leadership responsibilities. The Engineering Manager will lead and mentor engineers while remaining actively involved in coding design and technical problem-solving. They are expected to guide the team by example ensuring high standards of engineering practice while fostering accountability collaboration and innovation. The ideal candidate is self-motivated organized and adaptable with the ability to balance strategic priorities with hands-on execution. This role contributes both to successful project delivery and to shaping engineering best practices that align with Arkalytics’ overall platform strategy. How to Apply Please send a cover letter and resume with your application. You must submit both documents to be considered for the position. We’re building a diverse team of people who care about doing meaningful work with great people. If that excites you apply and let’s start the conversation.### Key Responsibilities Oversee all ELT pipeline tasks for Arkalytics implementations ensuring accuracy security scalability and performance. Provide hands-on technical leadership for the design development and review of code across data pipelines and integrations. Serve as the primary technical point of contact for clients on all Arkalytics pipeline implementation matters and escalations. Collaborate with Implementation Managers to define project milestones ensure deliverables are met on time and within budget and proactively address client issues. Identify and escalate issues and risks appropriately ensuring transparent communication and timely resolution. Conduct technical reviews of code and releases prior to deployment ensuring reliability security and compliance. Partner with Solution Architects to define and implement best-in-class technologies and practices across Arkalytics. Work closely with the Production Support Lead to monitor troubleshoot and resolve production issues including participating in triages as needed. Take ownership of challenges apply creative problem-solving and proactively remove roadblocks to guide the team to success. Encourage continuous learning and innovation in areas such as data engineering AI stream processing and cloud data services. People management responsibilities for engineers including mentoring coaching and training for success. Participate in team staffing decisions including hiring onboarding and performance management Additional responsibilities as assigned ### Skills Knowledge and Expertise Requirements Bachelor’s degree in a relevant field or equivalent work experience. 10+ years of professional software engineering experience including: At least 2+ years in a leadership or management role At least 2+ years in a client-facing role Proven track record of managing engineering teams delivering production systems or SaaS platforms. Strong technical foundation in cloud-based platforms (AWS preferred). Hands-on coding proficiency in Python with experience designing and building data pipelines integrations and applications Experience with data platforms data pipelines or analytics solutions. Hands-on experience with Docker ECS Fargate Kubernetes microservices and message queues (required). Experience providing production support and troubleshooting complex systems. Solid understanding of modern engineering practices including CI/CD automated testing and DevOps principles. Experience with relational databases such as Snowflake SQL Server Oracle Aurora or PostgreSQL (required). Experience working with APIs (REST APIs SDKs CLI tools) (required). Experience working with multi-format files such as JSON XML CSV flat files etc. Strong organizational skills with the ability to prioritize competing demands and balance short-term needs with long-term goals. Familiarity with collaboration and productivity tools such as Git Jira Confluence and Slack in an Agile environment. A strong understanding of Agile software development life cycle and methodology Excellent communication and collaboration skills with the ability to work cross-functionally. Track record of successfully implementing software applications or data projects end-to-end Experience working with offshore teams is required Preferred Experience AWS Developer Associate certified or AWS Solution Architect certified or AWS SysOps Administrator is a must AWS professional or specialty certified is a nice to have Hand-on experience with Snowflake Tableau or other modern data warehousing/analytics platforms Domain exposure in Financial Services (Credit unions or Banks) Knowledge of prompt engineering techniques and experience using Generative AI tools (e.g. for code assistance documentation or workflow automation) to improve engineering productivity and innovation ### About Arkatechture At Arkatechture we love data — we play with it and learn from it every day and we want you to love your data too. We are a data consultation and services company specializing in data quality visualization and management as well as customized enterprise-level solutions. We work with companies big and small to help solve their data challenges and reveal how they can leverage their data in brand new ways. Need to collect clean or visualize your data? We can help.
39 min(s). ago
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