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Business Analyst (Secure Enterprise IT Modernization)

"Xcelerate Solutions seeks a Business Analyst (BA) to play a critical role in the modernization development enhancement and maintenance of our secure enterprise IT platform. Operating under established performance work standards the successful candidate will serve as the primary liaison between business stakeholders mission owners and the technical software development team. This position requires an analytical professional who can translate complex business needs and user requirements into clear actionable technical specifications. The candidate will work closely within an Agile/Scrum environment ensuring that the software solutions delivered align with strategic objectives user expectations and compliance frameworks. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry. Location Remote Key Responsibilities In accordance with program performance standards the Business Analyst will perform the following duties Requirements Engineering & Backlog Management Collaborate with stakeholders to gather analyze and document business functional and technical requirements. Translate high-level business goals into detailed Epic descriptions User Stories and clear measurable Acceptance Criteria using Agile tools (e.g. Jira Azure DevOps). Facilitate backlog grooming story mapping and prioritization sessions with Product Owners and development teams. Ensure all requirements are fully mapped to system capabilities technical constraints and quality assurance test cases. Stakeholder Engagement & Collaboration Act as a key interface and trusted advisor between non-technical stakeholders and the engineering team to clarify functional objectives. Conduct interviews workshops and focus groups to elicit requirements and understand business workflows. Prepare and deliver presentations live system demonstrations and walk-throughs of system capabilities to diverse audiences. System Analysis & Process Modeling Analyze existing business processes (""as-is"") and design optimized modernized workflows (""to-be""). Create system diagrams process flows data models and use-case scenarios to guide development and architectural decisions. Identify gaps risks and bottleneck areas in existing workflows and propose technical or operational solutions. Software Quality Assurance & Compliance Support User Acceptance Testing (UAT) by drafting test scenarios coordinating testing sessions with end-users and validating that delivered features meet defined acceptance criteria. Ensure that functional requirements respect accessibility benchmarks (Section 508 / WCAG compliance) and cybersecurity protocols. Maintain comprehensive system documentation including user manuals release notes training materials and standard operating procedures (SOPs). Required Qualifications Education Bachelor’s degree in Business Administration Information Systems Computer Science or a related field (equivalent professional experience may be considered). Experience + Minimum of 5+ years of professional experience as a Business Analyst or Systems Analyst in an enterprise software development environment. + 3+ years of experience working within an Agile (Scrum/Kanban) framework. Technical & Analytical Skills + Proficient in Agile project management and collaboration tools specifically Jira and Confluence (or Azure DevOps equivalents). + Strong expertise in business process mapping modeling and diagramming tools (e.g. Microsoft Visio Lucidchart Miro). + Basic familiarity with SQL to query databases for data analysis validation and reporting. Soft Skills + Exceptional written and verbal communication skills with a proven ability to bridge the gap between technical developers and non-technical stakeholders. + Strong negotiation facilitation and conflict-resolution skills. Preferred Qualifications Professional certifications in business analysis or agile frameworks (e.g. Certified Business Analysis Professional (CBAP) PMI-PBA Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)). Experience working on federal IT projects defense systems or large-scale legacy modernization initiatives. Familiarity with user experience (UX) principles wireframing tools (e.g. Figma Balsamiq) and Section 508 accessibility standards. Experience utilizing reporting or business intelligence tools (e.g. Power BI Tableau). Certifications To support compliance and operational standards within our secure environment candidates must meet the following baseline requirements Cybersecurity Baseline Certification (Preferred) An active DoD 8570.01-M / DoD 8140 baseline certification (or higher) is highly preferred to facilitate direct system and network access. Acceptable certifications include CompTIA Security+ CE Systems Security Certified Practitioner (SSCP) Certified Information Systems Auditor (CISA) Professional Certifications (Preferred but not required) Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Certified Scrum Master (CSM) or Professional Scrum Master (PSM I) Security & Clearance Requirements Due to the secure nature of the enterprise environment and associated federal mandates Work Status Allowable U.S. citizenship Minimum Clearance to Start Public Trust or Favorably Adjudicated Secret Clearance Compliance Must strictly adhere to government cybersecurity policies operations security (OPSEC) requirements and system access regulations. About Xcelerate Solutions Founded in 2009 and headquartered in McLean VA Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the top DC Metro employers! Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race color national origin religion age equal pay disability veteran status sex sexual orientation gender identity genetic information or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals Xcelerate Solutions provides reasonable accommodation if needed because of an applicant's or an employee's disability. Pay Transparency Notice Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant."

Corporate System Administrator

Greenwood, IN

Specialized Care for the Patients Who Need It Most. NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients team members physicians and families. We dare to do things differently bringing together compassionate care specialized expertise and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice. As a national leader in behavioral healthcare NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary multi-specialty approach ensuring our patients receive the specialized support they need when they need it most. With locations in Indiana Michigan Texas Ohio and Arizona we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients families and communities every day. Overview NPH is adding a Corporate System Administrator to serve our patients and hospital teams across the organization. The Corporate System Administrator is primarily responsible to ensure the efficient and effective functioning of the Company’s national help desk operations. This position will interact daily with end-users to provide basic computer support troubleshoot and direct unresolved issues to next level of support personnel including a third part help desk. The individual will provide other IT-related support services at directed. Benefits Of Joining NPH Competitive compensation Medical Dental and Vision Insurance NPH 401(k) plan with up to 4% Company match Employee Assistance Program (EAP) Programs Generous PTO and Time Off Policy Special tuition offers through Capella University Work/life balance with great professional growth opportunities Employee Discounts through LifeMart Responsibilities Provide technical support and administration for desktops laptops tablets workstations printers mobile devices telephony and other end-user technology across the organization. Administer and support Microsoft 365 Active Directory Microsoft Entra ID Intune clinical applications and other enterprise systems. Manage user accounts access permissions password resets multifactor authentication and privileged access in accordance with security policies. Administer physical and virtual servers storage databases domain services DNS DHCP file/print services and clinical interfaces. Manage and maintain LAN WAN wireless VPN firewall network segmentation and remote-access infrastructure. Monitor and maintain system availability performance capacity security and connectivity responding to alerts and resolving issues as needed. Implement and maintain endpoint security vulnerability management patching malware protection email security web filtering and security monitoring. Support HIPAA Security Rule requirements including security incident response risk assessments audit logging ePHI protection and assigned remediation activities. Administer enterprise backup and disaster recovery solutions including backup verification restore testing and participation in clinical downtime and disaster recovery exercises. Maintain accurate technology asset inventories system documentation network diagrams configuration standards licensing records and operational procedures. Follow established change management practices for production and clinical systems and support the implementation of infrastructure projects and upgrades. Provide infrastructure-level support for electronic health records clinical applications imaging/DICOM systems and networked medical devices collaborating with Biomedical Engineering as needed. Coordinate with managed service providers technology vendors and telecommunications providers to resolve issues complete projects and ensure contracted services meet expectations. Provide help desk and technical support including ticket resolution escalations account issues and end-user troubleshooting. Maintain current knowledge of technology cybersecurity healthcare regulations HIPAA requirements and industry best practices. Travel to NPH facilities as assigned and participate in after-hours or weekend support as needed. Maintain confidentiality and comply with applicable federal and state regulations HIPAA requirements organizational policies and NPH’s Compliance Program and Code of Conduct. Qualifications Associate degree in Information Technology or a related field required equivalent experience may be considered. CompTIA A+ certification preferred. 3–5 years of IT experience required 5+ years preferred. Healthcare IT experience strongly preferred. Working knowledge of Windows Server Active Directory Microsoft Entra ID Group Policy DNS/DHCP and Microsoft 365 administration. Experience with server virtualization enterprise storage backups LAN/WAN/VLAN wireless firewalls VPNs and network security. Knowledge of multifactor authentication endpoint security vulnerability and patch management logging and least-privilege access. Experience with PowerShell or comparable scripting and automation tools preferred. Working knowledge of HIPAA Privacy and Security Rules. Familiarity with electronic health record infrastructure PACS/DICOM imaging and networked medical devices preferred. Experience working with managed service providers and technology vendors preferred. Strong problem-solving analytical organizational and time management skills with the ability to prioritize issues that may impact patient care. Excellent written and verbal communication skills including the ability to explain technical concepts to non-technical clinical and administrative staff. Ability to work independently and collaboratively manage multiple priorities and maintain accuracy and professionalism in a fast-paced environment. Ability to work after hours and weekends as needed including some remote support.

IT Infrastructure & Operations Manager

About the Opportunity The company has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative organization that’s on a journey to transform the world’s infrastructure. This role is seeking an IT Infrastructure & Operations Manager to work directly with the IT team focusing on technical issues providing solutions enhancing the existing technology stack and implementing new infrastructure into the organization's ecosystem. This position is part of the support team that services the entire company ecosystem and contributes to the overall health and success of the organization. The IT Infrastructure & Operations Manager needs to be agile professional and comfortable in a rapidly changing environment. The ideal candidate is trustworthy with confidential information highly organized self-motivated possesses excellent communication skills can think strategically and works equally as well independently as with a team. The organization is highly selective about the people it brings on board because its ecosystem depends on it. Change happens quickly here and the company must maintain a strong team of honest communicative collaborative open-minded strategic reliable and driven team members. The company seeks ultra-creatives and superstar performers with self-awareness a sense of humility and a hunger to make a positive impact in the world. The company offers flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. The support team is the heart of the ecosystem. It is a diverse group of bright passionate dedicated people working together to make a real difference. Key Responsibilities Manage the day-to-day operation availability and performance of the organization's IT infrastructure and operational services. Lead and develop the IT Operations team fostering a culture of accountability customer service collaboration and continuous improvement. Administer and maintain enterprise infrastructure including networking servers storage cloud services endpoint management identity platforms and collaboration technologies. Oversee the administration lifecycle management and operational support of core SaaS platforms and IT systems ensuring they remain secure reliable and aligned with business needs. Plan and execute infrastructure upgrades technology refreshes and operational improvement initiatives to maintain a modern and resilient IT environment. Manage enterprise backup disaster recovery and business continuity capabilities to minimize operational risk and downtime. Partner with the Information Security team to implement security best practices vulnerability remediation endpoint protection and compliance requirements. Oversee IT operations ensuring incidents service requests and changes are managed effectively while meeting established service levels. Develop and maintain infrastructure documentation operational procedures system inventories and technical standards. Build and maintain strong relationships with technology vendors managed service providers and implementation partners coordinating on-site engagements and ensuring successful delivery of infrastructure and technology initiatives. Serve as the primary IT owner for infrastructure-related vendor implementations coordinating resources validating deliverables and ensuring smooth transition into ongoing operations. Collaborate closely with Enterprise Applications Business Relationship Management Cybersecurity and business stakeholders to support enterprise technology projects and organizational priorities. Manage infrastructure-related budgets technology licensing maintenance agreements and hardware lifecycle planning. Monitor infrastructure health operational metrics and system performance identifying opportunities to improve reliability efficiency and user experience. Evaluate emerging technologies and recommend practical solutions that improve operational effectiveness scalability and service delivery. Other duties as assigned. Required Qualifications Bachelor's degree in Information Technology Computer Science Information Systems Cybersecurity or a related field required equivalent combination of education and relevant experience will also be considered. Relevant industry certifications such as Microsoft Cisco CompTIA ITIL VMware Azure or AWS are preferred. 5+ years of experience in Operations Cybersecurity Engineering DevOps or related roles. 3+ years of experience leading or supervising an IT operations infrastructure or service delivery team. Experience with IT service management (ITSM) processes including Incident Problem Change and Request Management familiarity with ITIL principles is preferred. Experience with automation or scripting using Python PowerShell Bash or similar languages with familiarity securing or governing AI tools and platforms preferred. Specific Skills / Abilities Critical Thinker Work in a fast-paced environment Solve complex problems Strategies and scale ideas and solutions Trustworthy and reliable Self-Starter and ability to work independently Ability to work with technical and non-technical staff Strong written and verbal communication skills Great Place to Work A fast-paced entrepreneurial culture focused on innovation. A flexible autonomous work environment. A culture of respect learning and excellence. Experienced highly talented experts as team peers. Growth and travel opportunities. A team of change-makers having a significant impact on people and the planet. About the Organization The organization is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space time and resources necessary to take advanced technologies from ideation through development to launch. Teams are working hard to decentralize infrastructure and deploy innovative energy water and waste treatment solutions that are more sustainable and more profitable than those currently in existence. The aim is to guarantee clean water and renewable energy to everyone everywhere. The organization is passionate about being change-makers who want to leave the world better than the way it was found. There is a strong sense of camaraderie between good-natured people who bring their A-game to work every day to make a difference. To work for the organization is to know that you are part of something special—something bigger than yourself. Currently the organization is deploying solutions that are immediately scalable and profitable including EV charging data center cooling and waste to fuel systems. As the organization looks to the future it intends to remain at the forefront of innovation taking on grander challenges based on the needs of clients and of local economies. The hope is that the S ustainable H abitat for I nnovation towards a P urpose (SHIP) will be a model that inspires people and businesses to join the journey so that together the best of what technology and the natural world can offer can be combined to ensure a regenerative/sustainable world for generations to come. Position IT Infrastructure & Operations Manager Full-Time or Part-Time Full-Time Reports to Director IT Location Remote The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.

IDPS Cyber Automation Analyst, Deloitte Global Technology

Toronto, Ontario, Canada

"Job Type Permanent Work Model Remote Reference code 134544 Primary Location Toronto ON All Available Locations Toronto ON Our Purpose At Deloitte our Purpose is to make an impact that matters. We exist to inspire and help our people organizations communities and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence empowers organizations to find imaginative ways of deploying capital enables fair trusted and functioning social and economic institutions and allows our friends families and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose we will make an impact that matters. Have many careers in one Firm. Enjoy flexible proactive and practical benefits that foster a culture of well-being and connectedness. Learn from deep subject matter experts through mentoring and on the job coaching Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? The “IDPS Cyber Automation Analyst” is to support and enhance our security operations while contributing to the development of automation and AI-driven capabilities. This role balances hands-on intrusion detection/prevention (IDPS) operations with emerging automation and scripting initiatives enabling gradual adoption of advanced (Agentic AI) security workflows. In this role you will Support the development of Agentic AI-driven workflows to enhance security operations and response capabilities Assist in designing and testing automated decision-making agents and tuning AI-enabled security agents for alert triage enrichment containment and response Collaborate with senior team members to identify use cases for AI-assisted threat detection and response Help integrate AI/automation capabilities into existing SOC and IDPS processes Evaluate and experiment with emerging AI security tools frameworks and platforms Contribute to building reusable automation playbooks and intelligent runbooks skills and actions that support security operations use cases Coordinate with enterprise-wide global teams to provide operational support and assist in installation configuration engineering administration and accreditation of documents/diagrams for the IDPS solutions life cycle. This may include replacements upgrades enhancements and new technology deployments. Continually improve the security posture of Deloitte network systems. Assists in incident reports of analysis methodology and results within internal and external teams. About The Team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients its communities and one another in ways not previously conceived. Enough About Us Let’s Talk About You Required Skills Bachelor’s University Degree and/or Undergraduate Diploma in Cybersecurity Information Technology Computer Science Engineering or equivalent experience 1-2 years’ experience working in security operations and security systems management. Demonstrated experience in developing agentic AI solutions and workflows in Cybersecurity and helping identify security use cases where AI agents can reduce manual effort. Good understanding of next-generation firewalls intrusion prevention systems common TCP/IP architecture information/network security principles operations and controls. Understanding the concepts for network detection and analysis along with supporting incident investigations and response Preferred Skills Knowledge of scripting API integrations automation and Agentic AI workflows Knowledge of Next-gen firewall technologies such as Palo Alto Checkpoint and Cloud Native Knowledge of Cloud Networking and IPS in Cloud Platforms (AWS/Azure etc.) is a plus Experience with Splunk (SIEM management tool) and incident response is a plus Familiarity with Python Java or similar technologies used to support security automations and integrations AI certifications such as Azure AI Fundamentals (AI 900) NVIDIA Agentic AI/LLM certification Industry-recognized security certifications are a plus (e.g. CompTIA Sec+ CompTIA CySA+ CEH ISC2 CC Checkpoint Certified Security Administrator (CCSA) Palo Alto Network Security Generalist/Next-Generation Firewall Engineer/PNCSA CCNA etc.) Total Rewards The salary range for this position is $58000 - $96000 and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions industries sectors targets and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions encourage personal wellness and support firm growth. Along with a competitive base salary and variable pay opportunities we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days some examples include $4000 per year for mental health support benefits a $1300 flexible benefit spending account firm-wide closures known as ""Deloitte Days"" dedicated days of for learning (known as Development and Innovation Days) flexible work arrangements and a hybrid work structure. Our promise to our people Deloitte is where potential comes to life. Be yourself and more. We are a group of talented people who want to learn gain experience and develop skills. Wherever you are in your career we want you to advance. You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams some change culture some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents and we are the place to develop a lasting network of friends peers and mentors. The next step is yours At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes but is not limited to people with disabilities candidates from Indigenous communities and candidates from the Black community in support of living our values creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations Inuit Métis). When you apply we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business while safeguarding your privacy and using AI responsibly. Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional treaty and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations Inuit and Métis Peoples who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people and we commit to fostering a relationship of respect collaboration and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability. IDPS Cyber Automation Analyst Deloitte Global Technology Posting Start Date 8/12/26 Job Type Permanent Work Model Remote Reference code 134544 Primary Location Toronto ON All Available Locations Toronto ON Our Purpose At Deloitte our Purpose is to make an impact that matters. We exist to inspire and help our people organizations communities and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence empowers organizations to find imaginative ways of deploying capital enables fair trusted and functioning social and economic institutions and allows our friends families and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose we will make an impact that matters. Have many careers in one Firm. Enjoy flexible proactive and practical benefits that foster a culture of well-being and connectedness. Learn from deep subject matter experts through mentoring and on the job coaching Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? The “IDPS Cyber Automation Analyst” is to support and enhance our security operations while contributing to the development of automation and AI-driven capabilities. This role balances hands-on intrusion detection/prevention (IDPS) operations with emerging automation and scripting initiatives enabling gradual adoption of advanced (Agentic AI) security workflows. In this role you will Support the development of Agentic AI-driven workflows to enhance security operations and response capabilities Assist in designing and testing automated decision-making agents and tuning AI-enabled security agents for alert triage enrichment containment and response Collaborate with senior team members to identify use cases for AI-assisted threat detection and response Help integrate AI/automation capabilities into existing SOC and IDPS processes Evaluate and experiment with emerging AI security tools frameworks and platforms Contribute to building reusable automation playbooks and intelligent runbooks skills and actions that support security operations use cases Coordinate with enterprise-wide global teams to provide operational support and assist in installation configuration engineering administration and accreditation of documents/diagrams for the IDPS solutions life cycle. This may include replacements upgrades enhancements and new technology deployments. Continually improve the security posture of Deloitte network systems. Assists in incident reports of analysis methodology and results within internal and external teams. You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams some change culture some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents and we are the place to develop a lasting network of friends peers and mentors. The next step is yours At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes but is not limited to people with disabilities candidates from Indigenous communities and candidates from the Black community in support of living our values creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations Inuit Métis). When you apply we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business while safeguarding your privacy and using AI responsibly. Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional treaty and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations Inuit and Métis Peoples who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people and we commit to fostering a relationship of respect collaboration and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability."

Network Engineer

Silver Spring, MD

"ActioNet is an IT service provider and solutions integrator headquartered in Vienna VA that works with the Federal Government and Department of Defense. ActioNet is seeking a Network Engineer to join an integrated team of Federal Employees and Contractors providing IT Infrastructure and IT Support Services to research teams and crews operating research vessels particularly when vessels are in port or docked. Location Silver Spring MD Work Schedule Hybrid – minimum 3 days per week onsite Salary Up to $140000 What’s in it for you? Opportunity to advance climate research efforts by providing and supporting enabling Information Technology. Join a dynamic team actively engaged in modernizing IT capabilities. Work in an environment undergoing a network modernization initiative including the transition from Cisco to Fortinet technologies. Professional growth opportunities with competitive salary and benefits. Join an organization consistently recognized as one of the best places to work. Duties and Responsibilities Assist in designing implementing and managing WAN infrastructure and related processes. Provide production support for network infrastructure including day-to-day operations monitoring troubleshooting and problem resolution. Provide second-level problem identification diagnosis and resolution for network-related issues. Configure maintain and troubleshoot network hardware and software in accordance with approved designs and implementation plans. Support the transition and modernization of network infrastructure including the customer's migration from Cisco to Fortinet technologies. Assist with the configuration deployment and troubleshooting of Fortinet network and security solutions. Support the dispatch and coordination of circuit and hardware vendors involved in problem resolution. Support escalation activities and communicate network status and issues to agency management and internal customers. Assist senior Network Engineers in developing and implementing new network solutions. Assist Systems Engineers with implementation activities providing ""smart hands and eyes and ears"" for remote team members. Schedule install configure and test system software and hardware in environments with limited network connectivity. Troubleshoot and resolve technical problems involving network hardware software connectivity and related infrastructure. Monitor and maintain network licenses subscriptions warranties and maintenance agreements. Support network operations in LAN WAN VPN Wi-Fi and other communications environments. Document network configurations troubleshooting activities and implemented solutions. Basic Qualifications 4+ years of experience supporting the installation implementation troubleshooting and maintenance of enterprise-wide WAN and LAN environments. Hands-on experience configuring supporting and troubleshooting network infrastructure and commonly used network protocols. Experience with network hardware communications protocols and network architectures. Fortinet experience strongly preferred particularly candidates who have supported or participated in a Cisco-to-Fortinet migration or network modernization effort. Demonstrated understanding of commonly used network protocols and proven experience configuring supporting and troubleshooting network infrastructure. Training and/or certifications in ITIL vendor-specific networking technologies CompTIA or similar areas. Bachelor's degree in IT or a related field from an accredited college or university is preferred. Qualified candidates must possess or be eligible to obtain and maintain a Secret Security Clearance. Preferred Qualifications Hands-on experience with Fortinet technologies including FortiGate firewalls and related Fortinet security/networking solutions. Experience supporting Cisco-to-Fortinet migrations upgrades or replacement initiatives. Fortinet certifications such as + Fortinet Certified Professional (FCP) + Fortinet Certified Solution Specialist (FCSS) Additional networking/security certifications such as CCNA CCNP Security+ CASP+ CISSP or equivalent. ActioNet is a CMMI-DEV Level 4 CMMI-SVC Level 4 ISO 20000 ISO 27001 ISO 9001 HDI-certified woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering Cloud Solutions Cyber Security and IT Managed Services. With 24+ years of stellar past performance ActioNet is the premier Trusted Innogrator! Why ActioNet? At ActioNet our Passion for Quality is at the heart of everything we do We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters We are committed to our customers by driving and sustaining Service Delivery Excellence We are committed to give back to our community help others and make the world a better place for our next generation ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety security health and well-being of our nation. What's in It For You? As an ActioNeter you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers employees and our communities. We give you the tools to be successful all you need to do is bring your best ideas your energy and a desire to develop your skills experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status."

Senior IT Administrator

College Park, Maryland, United States

About IonQ IonQ Inc . [NYSE IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing networking sensing and security. IonQ’s newest generation of quantum computers the IonQ Tempo is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery materials science financial modeling logistics cybersecurity and defense. In 2025 the company achieved 99.99% two-qubit gate fidelity setting a world record in quantum computing performance Headquartered in College Park Maryland IonQ has operations in California Colorado Massachusetts Tennessee Washington Italy South Korea Sweden Switzerland Canada and the United Kingdom. Our quantum computing services are available through all major cloud providers while we also meet the needs of networking and sensing customers across land sea air and space. IonQ is making quantum platforms more accessible and impactful than ever before. We are seeking a highly motivated and versatile Senior IT Administrator to be the dedicated on-site IT presence for our College Park office and the primary technical resource for two nearby satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum including end-user helpdesk A/V management networking and critical project work. Responsibilities Onsite IT Operations and End-User Support Primary Technical Liaison Serve as the dedicated primary technical point of contact for the main College Park office providing scheduled expert support visits to two satellite lab locations in the region. Helpdesk & Desktop Support Deliver hands-on Level 2 support specializing in the timely diagnosis and resolution of all hardware software connectivity and printer issues for local staff. Asset Lifecycle Management Own the complete local IT inventory lifecycle including the provisioning maintenance and retirement of all end-user hardware (laptops monitors peripherals) while ensuring continuous stocking of essential IT supplies. Lab Equipment Support Provide dedicated operational and technical support for IT equipment within critical laboratory environments. A/V Management Manage the setup operation and ongoing support of all conference room A/V equipment and provide reliable on-the-spot support for meetings and occasional company-wide events. Lab Infrastructure & Configuration Management (SDE/Automation Focus) Lab Workstation Management Serve as the primary contact for lab IT support. This includes setting up new lab workstations (imaging and baseline) deploying standard configurations via playbooks and maintaining a test workstation for pre-production changes. Data Access & Networking Set up permissions for lab workstations to securely access IonQ data (e.g. shared drive Confluence). Assist with deploying necessary lab network services (e.g. DNS server Synology/shared drive configuration). Routine Maintenance Coordinate and perform routine maintenance including monthly software updates and reboots for lab workstations in coordination with research teams. Documentation Update and write guides for recurring lab IT tasks (e.g. remote connection SSH file sharing). Network and Infrastructure Assistance Local Network Troubleshooting Perform foundational network troubleshooting for common issues related to VPNs switches firewalls and wireless access points (APs). Escalation & Liaison Serve as the local technical liaison escalating complex network issues to the core engineering teams and coordinating local efforts. Physical Deployment Assist the network engineering team with the physical installation and de-installation of networking gear (e.g. racking/stacking switches and deploying APs). Strategic Projects and M&A Integration Corporate Projects Actively participate in assigned internal corporate IT projects such as system upgrades security initiatives and documentation/process standardization improvements. Remote Site Deployment Travel occasionally to new or acquired satellite locations to execute the foundational installation of desktops networking gear and audio/visual equipment. You would be a good fit with 6+ years of experience in a System Administrator Desktop Support or Helpdesk role. Demonstrable experience providing hands-on end-user technical support in a corporate environment. Proficiency with Windows Linux and macOS operating systems. Experience administering SAML-based SaaS Apps (Okta Entra Jumpcloud). Supporting cloud-based productivity applications (M365 Google Workspace). Solid understanding of basic networking concepts (TCP/IP DHCP DNS) and experience with basic troubleshooting of network devices (switches firewalls Wi-Fi). Experience with A/V setup and support for modern video conferencing solutions (e.g. Zoom Rooms Google Meets Microsoft Teams Rooms). Strong organizational skills and experience with inventory management and asset tracking. Excellent written and verbal communication skills with a focus on customer service and clear technical documentation. Must be able to work on-site full-time in the College Park office. You would be a great fit with Experience in a rapidly growing environment or a technology-focused company. Certifications such as CompTIA Network+ CompTIA Security+ or Cisco Certified Network Associate (CCNA) are a plus. Demonstrable experience with Configuration Management tools (e.g. Ansible Puppet Chef) or scripting/automation (e.g. Python Bash). Experience in a rapidly growing technology-focused company or lab environment. Prior experience supporting research or engineering teams with custom lab software. Keep lab playbooks up to date and evaluate replacements for existing Ansible playbooks used for setting up new workstations and developer desktops. Interface with the security team to ensure compliance. Prior experience with IT support for M&A activity. Location This role will be based in our College Park office and may require after-hours support. Travel Up to 10% Job ID 1188 The approximate base salary range for this position is $107123 $140251 . The total compensation package includes base bonus and equity. Compensation will vary based on individual factors such as education qualifications and experience of the final candidate(s) specific office location and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical dental and vision plans matching 401(k) unlimited PTO and paid holidays parental/adoption leave legal insurance and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ we believe in fair treatment access opportunity and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy productivity and respect. We are dedicated to creating an environment where individuals can feel welcomed respected supported and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race religion ancestry physical and/or mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g. U.S. citizen U.S. national U.S. permanent resident or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work obtaining any necessary license and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization and similarly you may not qualify for government contracts work that requires U.S. Persons and IonQ may decline to proceed with your application on those bases alone. Accordingly we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission we encourage you to apply!

Infrastructure Engineer

Washington, DC

Electrosoft Services LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty we also focus on ICAM Zero Trust digital engineering and transformation and enterprise AI and intelligent automation. We always seek to delight our customers so we retain highly qualified employees and offer them meaningful work growth opportunities and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together fun group activities ranging from escape rooms to miniature golf and much much more. If we’ve described you and your dream workplace please apply and share in the many benefits and opportunities we offer. Infrastructure Engineer - Field Systems Support - (PIPELINE) Position Summary The Infrastructure Field Systems Support Engineer provides hands-on technical support for HHS Office of Information Security systems located at remote and field sites. This role supports security tools supporting infrastructure client computer systems servers workstations switches KVM/console devices APC/rack management devices and related network/security equipment. The engineer is responsible for inventory installation replacement troubleshooting upgrades preventative maintenance ticket response field dispatch system documentation and coordination with STIM technical teams federal stakeholders OPDIV points of contact and logistics/inventory staff. The role requires strong field support experience network troubleshooting capability disciplined documentation and the ability to operate in a federal cybersecurity environment. Responsibilities and Duties Field Systems Support Provide on-site hands-on support for systems and devices at remote OPDIV HC3 TICAP data center and Cybersecurity Operations locations. Support inventory installation replacement troubleshooting upgrade and maintenance of field systems and supporting infrastructure. Install configure test operate and maintain servers workstations switches KVM/console devices APC rack management devices data center rack equipment and other field infrastructure components. Diagnose and resolve system errors hardware failures client connectivity issues network performance issues VPN problems LAN/WAN connectivity issues and other field-related IT/network problems. Escalate complex technical issues to senior STIM infrastructure network security tools or engineering teams when appropriate. Ticket Response and Dispatch Acknowledge assigned tickets within 30 minutes while on duty and not in transit. Maintain readiness for emergency dispatch or urgent field support situations. Dispatch to Washington DC Metro area sites within one hour of notification while on duty when required. Provide scheduled annual or ad hoc support for locations such as Albuquerque NM and Shelbyville KY as directed. Provide clear status updates repair timelines and escalation information to STIM federal staff contract staff and OPDIV points of contact. Installation Maintenance and Upgrades Conduct system upgrades software/firmware updates patching preventative maintenance and lifecycle refresh activities. Support installation and configuration of networking security and server equipment within OPDIV enclaves. Ensure installations and configurations comply with STIM requirements Government standards organizational SOPs NIST guidance CIS controls and DISA STIG requirements where applicable. Asset Inventory and Site Coordination Update asset and inventory logs for field systems and components in coordination with logistics and inventory personnel. Ensure field support tools replacement parts software and equipment are properly inventoried tracked maintained and available for field operations. Maintain and update current site point-of-contact lists access procedures and site-specific support instructions. Coordinate directly with HHS OPDIV designated points of contact to understand local technical requirements limitations access procedures and operational constraints. Documentation and Customer Support Maintain detailed documentation for system designs configurations field procedures troubleshooting steps site access requirements maintenance actions and service records. Develop and update field support SOPs system diagrams rack/equipment information and configuration documentation as required. Provide effective customer communication and explain technical issues clearly to both technical and non-technical stakeholders. Deliver basic user training on installed systems new features or field support procedures when requested. Basic Qualifications Bachelor’s degree in information systems ComSci/CIS/InfoSec/IT or related discipline. Minimum of 8+ years of IT field support infrastructure support network support or systems administration experience or an equivalent combination of education certifications and demonstrated technical experience. Hands-on experience supporting network infrastructure including firewalls routers switches LAN WAN VPN wireless networks and field/site connectivity. Experience installing configuring maintaining and troubleshooting servers workstations switches rack management devices client systems and peripheral infrastructure. Experience supporting remote sites data centers government facilities or distributed enterprise environments. Ability to diagnose and resolve hardware failures system errors performance issues LAN/WAN connectivity problems VPN issues and throughput/performance problems. Ability to participate in a 24/7/365 on-call rotation. Strong documentation customer service communication and problem-solving skills. Ability to work independently in the field while coordinating with remote engineering network security logistics and federal stakeholder teams. Preferred Certifications CompTIA A+ CompTIA Network+ CompTIA Security+ Cisco CCNA or equivalent networking certification Microsoft VMware Linux data center or security-related certifications ITIL Foundation Electrosoft is an Equal Opportunity Employer/Veterans/Disabled

Sales Engineer – Managed Service Providers (MSP/MSSP)

Remote United States

Description Keeper Security is hiring an experienced Sales Engineer MSP to work with our Managed Service Provider sales team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago IL metro area. MSPs and MSSPs face growing pressure to deliver identity security and privileged access management as a managed service while keeping operations simple margins healthy and customers compliant. Keeper's purpose-built MSP platform gives partners a centralized multi-tenant console to deploy manage and bill for Keeper across their entire customer base. As an MSP Sales Engineer you will help partners understand adopt and scale Keeper as a core part of their security service stack. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in more than 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscapes of our products. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies protecting thousands of organizations and millions of people in more than 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering KeeperPAM® is an AI-enabled cloud-native platform that protects all users devices and infrastructure from cyberattacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM) Keeper secures passwords and passkeys infrastructure secrets remote connections and endpoints with role-based enforcement policies least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com About the Role As a Sales Engineer MSP you will own the technical relationship with Keeper's MSP and MSSP partners through the full pre-sales and post-sales cycle. You will evaluate partner environments map Keeper's solutions to their service offerings and customer requirements and win deals by demonstrating how Keeper deploys and scales across multi-tenant environments. You will also enable partner sales and technical teams to position and sell Keeper independently making you a force multiplier across the partner's entire book of business. Responsibilities Own the technical pre-sales process for MSP and MSSP opportunities from discovery through proof-of-concept to close Conduct technical discovery to understand partner service offerings RMM/PSA stack customer mix compliance requirements and security service gaps Build and deliver tailored demos of Keeper's MSP console KeeperPAM and key integrations for both partner technical teams and their end-customer audiences Address technical questions objections and competitive comparisons (e.g. N-able Barracuda MSP Acronis Cyber Protect Dashlane Business) with confidence Support product trials proof-of-concept engagements and onboarding through technical close Serve as the internal subject matter expert on MSP business models managed security service delivery and the partner technical landscape Advise on RMM PSA and security stack integrations relevant to partner environments Relay partner feedback integration gaps and market insights to product and engineering teams Stay informed about industry trends the competitive landscape MSP business models and emerging cybersecurity technologies Participate as part of the MSP sales team to achieve or exceed partner recruitment pipeline and revenue goals Contribute to company objectives in creative collaborative and effective ways Travel to partner and customer meetings locally and nationally including renting or operating a vehicle on behalf of the company when necessary (up to 50%) Requirements 5+ years of experience in a pre-sales technical role (Sales Engineer Systems Engineer Solutions Engineer etc.) Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider Strong understanding of the MSP business model including recurring services partner enablement customer onboarding and scalable solution delivery Excellent communication and interpersonal skills and a strong entrepreneurial drive Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences Technical background in networking and security applications as well as cloud technologies (AWS Azure GCP) Bachelor’s degree in Computer Science Engineering or a related field or equivalent work experience Willingness to travel up to 50% Preferred Requirements Industry certifications CompTIA Security+ Microsoft SC-900/AZ-900 or vendor-specific MSP/security certifications Experience with Privileged Access Management and/or Identity Security. Scripting experience (PowerShell Python or Bash) for integration and automation use cases Experience with Keeper Security products or competitive platforms (e.g. N-able Passportal ITGlue/MyGlue Acronis Familiarity with compliance frameworks relevant to MSP customers SOC 2 HIPAA CMMC or CIS Controls Experience providing solutions to and understanding the requirements of Enterprise Customers Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions Benefits Medical Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty etc) Keeper Security Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US) Keeper Security EMEA Ltd. (Ireland) or Keeper Security APAC K.K (Japan). Data We Collect Information You provide Contact details CV/resume cover letter Employment history qualifications work eligibility Application responses and uploaded documents Information We generate Interview notes assessments communications Scheduling information Information From Others Recruiter/referral information who submit your profile References (with your consent before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity gender disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations Legal Basis Legitimate Interests (recruitment management security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations explicit consent where required Who We Share Information With Internal HR hiring managers interviewers IT support for system administration Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties Service providers who assist with Applicant tracking recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. Security We implement appropriate technical and organizational measures to protect your data consistent with our industry leading security standards. Retention We keep your data for 24 months from your last application activity then delete or anonymize it. Exceptions You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) Your Rights You have the following rights and can contact us at the email below to exercise them Access correct or delete your data subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to privacy@keepersecurity.com

Level 3 IT Systems Engineer

Remote

We’re looking for someone who enjoys solving problems… especially the ones that start with ‘nothing changed it just stopped working.’ We’re looking for an experienced IT Systems Engineer III who combines strong technical expertise with excellent customer service and communication skills. This is a fully remote role with constant client interaction. The ideal candidate is proactive solutions-driven and focused on security reliability and performance. They are a leading Managed Services Provider that has been in the industry for nearly fifteen years. They like to think of themselves as a community-centered organization they have clients in different sectors within their region and their mission is to help them succeed. Their values? To do it with empathy - they want to deliver friendly caring and responsive service 100% of the time. What will your responsibilities be? Provide remote technical support via phone ticketing systems and remote tools. Troubleshoot and resolve issues across networks servers endpoints and cloud environments. Design and implement solutions to improve security uptime and performance. Manage and support Windows Server Active Directory and Microsoft 365 environments. Administer virtualization platforms (VMware Hyper-V). Support and maintain cloud infrastructure (Azure and/or AWS). Configure and manage firewalls (SonicWall Sophos Fortinet Cisco etc.). Monitor systems using RMM tools and maintain clear documentation in ticketing systems. Perform network server and security assessments following best practices. Communicate clearly and proactively with clients and internal teams. What skills will you need? 7–10 years of hands-on experience ideally in an MSP environment. Strong expertise in networking Windows Server Active Directory and Microsoft 365. Advanced experience with virtualization (VMware Hyper-V). Experience with cloud platforms (Azure and/or AWS). Familiarity with firewalls backup solutions (Datto Veeam) and RMM tools (e.g. NinjaOne). Excellent communication organization and time-management skills. Proactive results-oriented and a strong team player. Experience handling customer support via calls and tickets. Professional-level English. Nice to have technical sales experience. Ideally you will have one or more of the following certifications CompTIA Net+ and/or CompTIA Security+ CCNA or CCIE-Cisco certifications a real plus Microsoft certifications for Azure Office 365 Security

Cybersecurity Research Assistant

Remote

(ID 2026-1702) Axle is a bioscience and information technology company that offers advancements in translational research biomedical informatics and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science software engineering and program management we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Benefits We Offer 100% Medical Dental & Vision Coverage for Employees Paid Time Off and Paid Holidays 401K match up to 5% Educational Benefits for Career Growth Employee Referral Bonus Flexible Spending Accounts Healthcare (FSA) Parking Reimbursement Account (PRK) Dependent Care Assistant Program (DCAP) Transportation Reimbursement Account (TRN) Axle is seeking a Cybersecurity Research Assistant to join our vibrant team supporting rare disease research at the National Institutes of Health (NIH). This is a Remote position within the United States. Overview Axle supports AI research systems that run on on-premises Kubernetes clusters and shared high-performance computing infrastructure. This role implements and monitors defined security controls across that environment and helps develop AI tooling that assists with developing and maintaining cybersecurity controls. This is a hands-on early-career role for someone with a systems or IT background who wants to move into security engineering. You would be jointly supervised by our AI technical lead and by a lead systems administrator giving you a direct line into both the security engineering side and the day-to-day operation of the infrastructure you are securing. We are looking for a self-motivated person who wants to build a career in cybersecurity gaining hands-on experience and earning the certifications that go with it. Axle will sponsor the right candidate for those certifications and provides working hours to study for them. Responsibilities Implement assigned security controls as configuration changes across our Kubernetes Linux database and model-serving environments working from the control catalog and an assigned task list. Build out and operate monitoring and detection coverage including metrics collection dashboards log aggregation and alert routing. Run vulnerability scanning across container images hosts and application dependencies on a set schedule track findings to closure and keep the plan of action and milestones current. Write and maintain the automation that applies hardening baselines and checks them for drift using Ansible and Python. Contribute to secrets management network policy and role-based access control work across the cluster environments. Build the deterministic collectors that gather control evidence including cluster API queries policy engine reports scan output access control dumps and database configuration exports normalized into a common format and stored with timestamps. Help build the internal AI tooling that assists with this work including retrieval over the control catalog and system documentation drafting from collected evidence and triaging scanner output into ranked findings for human review. Keep security documentation in agreement with the deployed configuration and raise discrepancies promptly through your supervisors. Test what you build. Restore a backup and confirm it works break a policy on purpose and confirm the alert fires and verify that a control you implemented does what the catalog says it does. Document what you did in enough detail that an assessor can follow it a year from now. Prepare material for security reviews and continuous monitoring reports working with your supervisors on anything that goes to an assessor or an authorizing official. Must Have One to three years of professional experience in IT systems administration help desk network operations or a comparable hands-on technical role. Comfort on the Linux command line. You can read a log trace a permissions problem and work out what a service is doing. Scripting ability in Bash and Python. You do not need to be a software engineer but you should have automated something real and be able to walk us through it. Demonstrated interest in security. Coursework a home lab capture the flag competitions a Security+ in progress a personal project or security work inside a broader IT role all count. Careful methodical work habits. Much of this job is doing a procedure correctly recording what happened and noticing when the result does not match what was expected. Willingness to ask questions early and to say plainly when you do not know something. Ability to work independently on assigned tasks and to give regular updates on what is planned in progress and finished. Ability to obtain and maintain a Public Trust Security clearance. Requirements Associate’s or Bachelor’s degree in Computer Science Information Technology Cybersecurity Information Systems or a related field. We will consider equivalent professional experience or a completed technical certification program in place of a degree. Working knowledge of Linux system administration ideally on RHEL based systems such as Rocky Linux and on Ubuntu. Basic understanding of networking including TCP/IP DNS TLS firewalls and how a request travels from a browser to a service. Basic familiarity with containers and real interest in learning Kubernetes. We will teach it. You should want to learn it. Familiarity with version control and comfort working in a shared Git repository. Ability to follow a written procedure precisely and to notice when the procedure itself is wrong. Clear written communication. A large part of this role is documenting what was done and why. Interest in learning how federal security authorization actually works including NIST security controls continuous monitoring and how evidence is assembled and reviewed. Desired Skills & Experience CompTIA Security+ Network+ or Linux+ a Kubernetes certification or a cloud certification. Coursework or a degree concentration in cybersecurity or information assurance. Any exposure to NIST security standards security frameworks or compliance work including academic exposure. A home lab capture the flag participation open-source contributions or a personal project you can walk us through. Experience with Ansible Terraform or another configuration management tool. Any experience with Prometheus Grafana Elastic or another monitoring or logging platform. Curiosity about large language models and about building tools with them. Prior AI experience is not expected. You would learn that here. Prior work at NIH or another federal agency or familiarity with federal IT environments. Training and Certification This is a training role and we mean it literally. You would work alongside experienced engineers on a real federal authorization effort with two supervisors invested in bringing you up to speed. Axle pays for certification exams and study materials and this role includes scheduled working hours for study rather than expecting it on your own time. The expected path is CompTIA Security+ first then a Linux or Kubernetes credential such as RHCSA or the Certified Kubernetes Administrator then Kubernetes security through the Certified Kubernetes Security Specialist. Candidates who want to go further toward the authorization side can pursue CGRC. We will build the specific plan with you based on what you already have. What we need from you is the willingness to do careful work and to build a real skill set over the next two years rather than to arrive with it. Disclaimer The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills responsibilities duties and/or assignments required. Individuals may be required to perform duties outside of their position job description or responsibilities as needed. The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age race gender religion national origin disability marital status covered veteran status sexual orientation status with respect to public assistance and other characteristics protected under state federal or local law and to deter those who aid abet or induce discrimination or coerce others to discriminate. Accessibility If you need an accommodation as part of the employment process please contact careers@axleinfo.com This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience qualifications skills and location. Salary Range $85000 $110000 USD