Costa Rica
Costa Rica About Zuora At Zuora we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products automate complex billing and unlock predictable recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable AI-ready foundation. This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia) hybrid model with 3 days in office and 2 days remote. The Opportunity Join Zuora's high-impact Operations team and help power the backbone of our industry-leading SaaS platform. In this role you'll help ensure the reliability scalability and performance of Zuora's global production environment while building the next generation of intelligent operations. We're looking for an engineer who enjoys solving complex infrastructure challenges embraces an automation-first mindset and is excited about applying AI and modern cloud technologies to improve operational excellence. You'll have the opportunity to Design and implement intelligent automation for infrastructure lifecycle management including self-healing anomaly detection and automated remediation using Infrastructure as Code (IaC) and AI-driven tooling. Apply AI/ML techniques for predictive monitoring and proactive performance optimization to identify issues before they impact customers. Lead complex incident response efforts and root cause analyses embedding automation and continuous learning into operational processes. Improve system reliability through dynamic scaling telemetry instrumentation and automated performance tuning. Enhance operational runbooks and playbooks by eliminating manual processes through automation. Evaluate and adopt emerging AIOps cloud-native and distributed systems technologies to continuously improve our platform. Partner cross-functionally with Product Engineering Customer Support Global Services Deal Desk and Sales to deliver exceptional customer experiences. Our technology stack includes Linux Python Docker Kubernetes AWS Kafka ActiveMQ MySQL Oracle Redis Tomcat Jenkins Terraform GitOps Ansible Puppet Prometheus Grafana OpenTelemetry Debezium Web Application Firewalls and Load Balancers. About You You're passionate about building reliable systems automating repetitive work and continuously improving how infrastructure operates. You enjoy troubleshooting complex technical problems collaborating across teams and learning new technologies. We're looking for someone with 2–4 years of experience in Linux systems administration and/or Python development in production environments. Strong Linux administration skills including troubleshooting service management performance tuning and networking fundamentals. Experience developing Python scripts or lightweight applications to automate operational workflows and system management. Hands-on experience with Docker and familiarity with Kubernetes concepts including deployments services and scaling. At least one year of experience supporting SaaS or cloud-native production environments. Working knowledge of messaging platforms and databases such as Kafka Redis MySQL or similar technologies. Experience contributing to CI/CD pipelines and deployment automation. Hands-on experience with monitoring and observability platforms such as Prometheus Grafana or similar tools. Experience participating in incident response post-incident reviews and root cause analysis. A demonstrated passion for automation and improving operational efficiency. Nice to have Experience with Jenkins Terraform GitOps or advanced Infrastructure as Code practices. Exposure to AI/ML technologies for anomaly detection predictive operations or intelligent automation. Relevant certifications such as RHCSA AWS/Azure/GCP certifications PCAP (Python) Docker Certified Associate (DCA) Certified Kubernetes Administrator (CKA) or SRE-related certifications. About the Team Zuora's Operations team is responsible for keeping our global SaaS platform running reliably securely and at scale. We combine operational excellence with engineering best practices to build resilient systems that enable our customers to succeed. Our team believes that the best operations are automated observable and continuously improving. We invest heavily in modern cloud infrastructure AI-driven operations and engineering innovation to reduce manual work improve reliability and empower our engineers to solve meaningful technical challenges. If you're excited about building intelligent infrastructure driving automation and shaping the future of cloud operations we'd love to meet you. Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing growth and flexibility. While specific offerings may vary by country we typically provide Competitive compensation variable bonus and performance-based reward opportunities and retirement programs Medical dental and vision insurance Generous flexible time off plus paid holidays wellness days and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back including charitable donation matching where available Mental wellbeing resources and support Benefits may vary by location details will be shared during the interview process ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership challenge the status quo and make a real impact. We Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive high-performance culture where people feel inspired connected and valued Our Commitment to an Inclusive Workplace Think be and do you. At Zuora different perspectives experiences and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of and consider individuals seeking employment with Zuora without regard to race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent where applicable).
"With more than 10 billion pulls Canonical's container images are trusted by developers worldwide to build and run software securely and at scale. That trust rests on our commitment to hardened production-ready images. We are advancing the state of the art with a new generation of Ubuntu-based container images we call ""rocks"" minimal images engineered for performance and usability and backed by long-term security commitments. As a member of the team you will own the path from upstream source to published image turning open source software into tested signed and continuously maintained artifacts that developers can deploy with confidence. This is fast-paced multi-disciplinary software engineering. Because most of the software we package originates from third-party upstreams you will work across a broad range of container technologies and hundreds of open source projects often in several programming languages integrating and maintaining them so they are easy to consume on Ubuntu. Automation is central to the role you will build the pipelines that package build test and publish images at scale. Your seniority in this role will reflect your software engineering experience and your ability to mentor and guide more junior colleagues. Location This is a globally remote role This role entails Build and maintain a growing portfolio of high-quality hardened container images Design and operate automated CI/CD pipelines that build test scan sign publish promote and retire images across environments and architectures Write tooling and tests to assess security compliance and cloud-native compatibility Work closely with the community and partners to share container expertise and keep our portfolio current with new features patches and applications Collaborate with our product security platform infrastructure and customer-facing teams Contribute technical input to the team's decision-making Set the standard for quality defining image standards that span security compatibility performance size and developer experience Grow our knowledge base and write about the work we do Work in a collaborative agile and globally distributed environment Mentor colleagues and contribute to hiring Work from home with global travel of up to 15% for internal and external events What we are looking for in you Proficiency in Bash and Python Experience working with CI/CD systems (e.g. GitHub Actions Jenkins) Experience building container images Command of at least one container management or orchestration tool (e.g. Docker Podman or Kubernetes) Hands-on experience with Linux systems package management build systems release engineering or artifact pipelines Clear communication and end-to-end ownership spanning design review documentation operation and cross-team collaboration A commitment to sharing knowledge and helping those around you grow A genuine appetite for learning and for working outside your comfort zone A Bachelor's degree or equivalent in Computer Science a STEM field or a similar discipline An exceptional academic track record from both high school and university Business level written and spoken English. Sincere personal motivation aligned with our mission. International travel 2-4 times a year for company events up to two weeks long. 0-7 years relevant experience. In addition we expect that you will match our values by being Precise taking care to deliver correctness and clarity. Reliable delivering high quality work that builds trust and confidence. Accessible collaborating to build products and systems that are usable. Adroit blending enthusiasm knowledge adaptability style and character. Nice-to-have skills A security-oriented maintenance mindset you can investigate dependency and vulnerability findings assess their impact and deliver a safe fix An understanding of software supply chain security with some experience generating and consuming artifacts such as SBOMs signatures provenance or CVE reports Familiarity with GitOps principles and workflows Familiarity with additional languages such as Go or Rust Hands-on experience building minimal and distroless container images Knowledge of the OCI specifications Familiarity with security or compliance frameworks such as CIS NIST FedRAMP or DISA STIG Evidence of contributions to open source projects A passion for embedding security across all stages of the engineering lifecycle (DevSecOps) and an interest in using AI or agentic development responsibly and safely Relevant Linux container or cloud-native certifications (such as CKS or DCA) are welcome If your experience is close but does not match every requirement we encourage you to apply. We value transferable experience from Linux packaging release engineering build systems platform engineering and open-source maintenance. What we offer colleagues We consider geographical location experience and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2000 per year Bi-annual compensation review Company recognition rewards 40 days annual leave per annum including public holidays and our All Company holiday periods Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues with Priority Pass for lounge access About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform Ubuntu is very widely used in breakthrough enterprise initiatives such as public cloud data science AI engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers and industry leaders in many sectors. We are founder-led profitable and growing. Powered by worldwide distributed collaboration since our inception in 2004 we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home but we are exceptionally disciplined about this. We have very high expectations of all colleagues and are champions of excellence. Working here is a step into the future and will challenge you to think differently work smarter learn new skills and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience perspectives and background create a better work environment and better products. Whatever your identity we will give your application fair consideration."
Orem, UT
Position Announcement At Utah Valley University you'll have the opportunity to build and support the technology solutions that help students faculty and staff succeed every day. In this role you will design implement and maintain reliable scalable systems and automation that improve service delivery strengthen system performance and support the university's ongoing digital transformation efforts. Working with modern cloud infrastructure and site reliability practices you will play a key role in ensuring critical services remain secure available and responsive for the campus community. This position offers a dynamic mix of engineering operations and innovation. You will collaborate with technical teams and university leaders to enhance system reliability develop monitoring and automation solutions support technology upgrades and resolve complex challenges. Ideal for a technology professional who enjoys continuous learning and problem-solving this role provides the chance to make a meaningful impact while working in a collaborative environment that values expertise initiative and service excellence. Summary Of Responsibilities Performs day-to-day administration maintenance upgrades and operation of existing and recently developed systems including Virtualization infrastructure on-premises and in the cloud Microsoft Windows System administration and Linux operating systems as well as application systems and technologies. Ensures standard operating procedures runbooks disaster recovery and service catalog definitions are mature and ready for production. Responsible for lifecycle of product set maintenance availability reliability and performance reporting to decision makers and developers. Perform tasks as needed to augment work needed on systems by their engineers to ensure timely achievement of project plans and goals. Advocate contribute recommend and facilitate these ever-improving standards and best practices through successful adoption of change within UVU’s Digital Transformation department. Ensure that the underlying infrastructure is running smoothly and that systems and tools are working as expected. Analyze day-to-day functions and the processes of systems and network management software to ensure they are performing within predetermined specifications. In support of core systems availability and reliability integrate diverse monitoring solutions for emerging and existing IT infrastructure using automation and API tools in on-premises and cloud architectures. Engineer centralized enterprise-wide alerting and key performance indicators that give timely actionable information to subject matter experts stakeholders and leadership. SRE teams conduct post-incident reviews documenting findings and acting on lessons learned. Following the incident resolution the engineer will revisit the issue and determine the cause. Build or optimize the incident lifecycle to bolster the reliability of services. Maintain documentation and runbooks to ensure that teams get information when they need it. Develops operational tools and processes builds reliable systems ensures compliance with operational standards and provides support to operational staff. This can be anything from adjustments to monitoring and alerting to code changes in production. An SRE can be tasked with building a homegrown tool from scratch to help with weaknesses in software delivery or incident response and management. SREs' responsibilities include writing and developing code to automate processes such as analyzing logs testing production environments and responding to any issues. Such automation allows developers and engineers to focus their attention on bug fixes and building new features rather than being burdened by the day-to-day operational requirements needed in their projects. Provides leadership communications development engineering automation and feedback necessary for enterprise planning and architecture. Timely and responsive work is key for providing what went well or what went badly during a change/incident/problem cycle. Participate in after-hours and weekend on-call rotation and provide training to other on-call staff. Provide remote hands for systems and application administrators that need physical and virtual support within on-premises and cloud facilities. Perform other job-related duties as assigned. Qualifications / Licenses / Certifications Graduation from an accredited institution with a bachelor's degree in Information Technology or a related field plus three years of work experience in IT OR a combination of education and experience in a related field totaling seven years. For Example Bachelor's degree in Information Technology or a related field + 3 years of related work experience. OR two years of completed college coursework in Information Technology or a related field + 5 years of related work experience 7 years. OR technical certification program or college coursework equivalent to 1 year + 6 years of related work experience 7 years. OR 7 years of progressively responsible related work experience. Licenses/Certifications Site Reliability Engineering (SRE) Professional Certificate Microsoft Certified Azure Fundamentals Administrator Developer or Associate-level certifications Amazon Web Services (AWS) Cloud Practitioner or Associate-level certifications Information Technology Infrastructure Library (ITIL) certification The Open Group Architecture Framework (TOGAF) certification Docker Certified Associate (DCA) Certified Kubernetes Administrator (CKA) Knowledge / Skills / Abilities Knowledge Knowledge of ITIL Change Incident and Problem Management. Knowledge of TCP/IP firewall management and operating system configuration. Proficient and current knowledge of industry trends tools and processes. Knowledge of Agile and iterative development processes (e.g. Scrum and Kanban). Knowledge of automation and containerization technologies such as Docker Kubernetes Ansible Terraform and SaltStack. Knowledge of ITSM platforms such as Jira Service Management ServiceNow or others. Knowledge of Engineering practices availability reliability and scalability as well as disaster recovery Knowledge of various automation tools as they are usually responsible for building and integrating software tools to enhance an organizational system’s reliability and scalability. Skills Recognize key design implementation and process issues and proactively craft and automate solutions. Skill with system engineering and design for NOC/SOC purposes. Skill with scripting languages such as Perl PowerShell Bash and Python. Skills with most of the common programming languages including JavaScript HTML5 CSS JQuery JSON and PHP. Skills with the design implementation and maintenance of Active Directory and/or LDAP directories. Skills with TCP/IP application network protocols firewall management operating system configuration anti-virus software and relational databases. Practical Experience with various Monitoring solutions such as Prometheus PRTG Site24x7 TestCafe Selenium Splunk New Relic Azure Monitor and AWS CloudWatch. Expertise in the major cloud providers such as Azure AWS and Google Cloud. Experience with alert management/on-call tools such as PagerDuty VictorOps and Opsgenie. Experience with instant communication and team collaboration platforms like MS Teams Slack or Jitsi Proven IT project planning and development skills Abilities Expert ability to read write and interpret technical documentation runbooks procedure manuals and knowledge-base articles pertaining to network systems and application management. Ability to complete Root Cause Analysis (RCA) investigations and write post-incident reports. Ability to improve team practices through code reviews handoffs of work and incidents. Be on an on-call (PagerDuty) rotation to respond to incidents that impact availability and provide support for service engineers with customer incidents. Ability to debug production issues and build monitoring that alerts on symptoms rather than on outages. Ability to turn into repeatable actions and into automation. Ability to conduct and direct research into IT issues and products as required Ability to communicate technical ideas and concepts to a non-technical audience.
Home based EMEA
"With more than 10 billion pulls Canonical's container images are trusted by developers worldwide to build and run software securely and at scale. That trust rests on our commitment to hardened production-ready images. We are advancing the state of the art with a new generation of Ubuntu-based container images we call ""rocks"" minimal images engineered for performance and usability and backed by long-term security commitments. As a member of the team you will own the path from upstream source to published image turning open source software into tested signed and continuously maintained artifacts that developers can deploy with confidence. This is fast-paced multi-disciplinary software engineering. Because most of the software we package originates from third-party upstreams you will work across a broad range of container technologies and hundreds of open source projects often in several programming languages integrating and maintaining them so they are easy to consume on Ubuntu. Automation is central to the role you will build the pipelines that package build test and publish images at scale. Your seniority in this role will reflect your software engineering experience and your ability to mentor and guide more junior colleagues. Location This is a globally remote role This role entails Build and maintain a growing portfolio of high-quality hardened container images Design and operate automated CI/CD pipelines that build test scan sign publish promote and retire images across environments and architectures Write tooling and tests to assess security compliance and cloud-native compatibility Work closely with the community and partners to share container expertise and keep our portfolio current with new features patches and applications Collaborate with our product security platform infrastructure and customer-facing teams Contribute technical input to the team's decision-making Set the standard for quality defining image standards that span security compatibility performance size and developer experience Grow our knowledge base and write about the work we do Work in a collaborative agile and globally distributed environment Mentor colleagues and contribute to hiring Work from home with global travel of up to 15% for internal and external events What we are looking for in you Proficiency in Bash and Python Experience working with CI/CD systems (e.g. GitHub Actions Jenkins) Experience building container images Command of at least one container management or orchestration tool (e.g. Docker Podman or Kubernetes) Hands-on experience with Linux systems package management build systems release engineering or artifact pipelines Clear communication and end-to-end ownership spanning design review documentation operation and cross-team collaboration A commitment to sharing knowledge and helping those around you grow A genuine appetite for learning and for working outside your comfort zone A Bachelor's degree or equivalent in Computer Science a STEM field or a similar discipline An exceptional academic track record from both high school and university Business level written and spoken English. Sincere personal motivation aligned with our mission. International travel 2-4 times a year for company events up to two weeks long. 0-7 years relevant experience. In addition we expect that you will match our values by being Precise taking care to deliver correctness and clarity. Reliable delivering high quality work that builds trust and confidence. Accessible collaborating to build products and systems that are usable. Adroit blending enthusiasm knowledge adaptability style and character. Nice-to-have skills A security-oriented maintenance mindset you can investigate dependency and vulnerability findings assess their impact and deliver a safe fix An understanding of software supply chain security with some experience generating and consuming artifacts such as SBOMs signatures provenance or CVE reports Familiarity with GitOps principles and workflows Familiarity with additional languages such as Go or Rust Hands-on experience building minimal and distroless container images Knowledge of the OCI specifications Familiarity with security or compliance frameworks such as CIS NIST FedRAMP or DISA STIG Evidence of contributions to open source projects A passion for embedding security across all stages of the engineering lifecycle (DevSecOps) and an interest in using AI or agentic development responsibly and safely Relevant Linux container or cloud-native certifications (such as CKS or DCA) are welcome If your experience is close but does not match every requirement we encourage you to apply. We value transferable experience from Linux packaging release engineering build systems platform engineering and open-source maintenance. What we offer colleagues We consider geographical location experience and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2000 per year Bi-annual compensation review Company recognition rewards 40 days annual leave per annum including public holidays and our All Company holiday periods Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues with Priority Pass for lounge access About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform Ubuntu is very widely used in breakthrough enterprise initiatives such as public cloud data science AI engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers and industry leaders in many sectors. We are founder-led profitable and growing. Powered by worldwide distributed collaboration since our inception in 2004 we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home but we are exceptionally disciplined about this. We have very high expectations of all colleagues and are champions of excellence. Working here is a step into the future and will challenge you to think differently work smarter learn new skills and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience perspectives and background create a better work environment and better products. Whatever your identity we will give your application fair consideration"
Madison, WI
Introduction Bring your DevOps expertise to the Wisconsin Court System and lead the ongoing evolution of our engineering practices. As the DevOps Supervisor you will guide the development deployment and integration of software while strengthening collaboration between development and operations teams. You’ll champion improvements in automation CI/CD pipelines observability and overall DevOps maturity to ensure our systems are secure reliable and continuously advancing. Individuals with deep experience in system monitoring automated software delivery infrastructure automation and cross‑functional team leadership are encouraged to apply. Candidates should be self‑motivated and committed to delivering high‑quality systems and services that support the mission and operations of the Wisconsin Court System. Position Summary LOCATION Madison WI certain positions with this Department may allow remote work for a portion of their work schedule depending on the needs of the position and the work unit. This topic may be discussed in the interview process. SALARY Starting salary will be $100900 - $121100 annually with a State of Wisconsin benefits package. Job Details Manage DevOps systems and activities such as defining refining and documenting DevOps best practices and standards. 2) Oversee the operation of and improvements to the CI/CD Pipeline including build test and deployment pipelines. 3) Oversee software maintenance ensuring libraries are up-to-date security issues are addressed and system fixes are delivered in a timely manner. 4) Supervise DevOps engineers database administrators software engineers and technical consultants in areas of expertise. 5) Oversee the identification and resolution of issues using performance metrics monitoring and logs to identify trends and potential issues. 6) Manage system optimization based on monitoring and analysis. 7) Develop incident response protocols serve as an incident manager and perform lead on root cause analyses. 8) Manage the DevOps budget including on-premise servers cloud services and DevOps software. 9) Collaborate effectively with the CCAP Leadership team to establish and implement best practices for operations project management and customer service. Qualifications A Bachelor’s Degree in Computer Science Information Technology Computer Engineering or related field or equivalent combination of education and experience. 2) Experience in operations and project management. 3) Experience in a leadership position in an information technology environment. 4) Experience utilizing quality assurance methodologies in an IT environment. 5) Experience with monitoring and log systems. 6) Comprehensive knowledge of DevOps philosophies practices and tools. 7) Comprehensive knowledge of agile development methodologies. 8) Comprehensive knowledge of software security policies and procedures. 9) Good knowledge of software quality assurance processes. 10) Good knowledge of IT automation code management containerization virtualization and build tools. 11) Working knowledge of scripting tools. 12) Working knowledge of SQL database management and maintenance. Preferred Experience with supervising teams of 5+ individuals. 2) Experience managing hybrid environments – on premise AWS and Azure. 3) Experience with automated testing. 4) Experience with Prometheus and Grafana. 5) Good knowledge of Ansible Gitlab SBT & Cargo Docker & Docker Compose KVM & VMWare and PostgreSQL. 6) Working knowledge of the business functions of Wisconsin Courts or similar industry. 7) License and/or certificate in Certified DevOps Engineer (AWS Microsoft) Docker Certified Associate (DCA) ITIL. Special Requirements Employment will require a criminal background check. 2) Must meet the minimum standards for driving a state vehicle. 3) Must be able to travel throughout the State of Wisconsin with occasional overnights. 4) The Wisconsin Court System does not sponsor work visas. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire. How To Apply Please submit a cover letter and resume in a single .pdf document indicating the position #26-2632 DevOps Supervisor to human.resources@wicourts.gov. All materials should address your relevant education experience and skills as it relates to the qualifications and special requirements listed above. Failure to follow these procedures may result in your disqualification. Deadline to Apply In order to be assured consideration applications must be received by 1159 PM on August 10 2026. The Wisconsin Court System will provide reasonable accommodations to qualified applicants when requested. For additional information on the court system visit our website at www.wicourts.gov. Upon request all prospective employees can obtain a copy of the Equal Employment Opportunity Utilization Report.
Madison, WI
Bring your DevOps expertise to the Wisconsin Court System and lead the ongoing evolution of our engineering practices. As the DevOps Supervisor you will guide the development deployment and integration of software while strengthening collaboration between development and operations teams. You’ll champion improvements in automation CI/CD pipelines observability and overall DevOps maturity to ensure our systems are secure reliable and continuously advancing. Individuals with deep experience in system monitoring automated software delivery infrastructure automation and cross‑functional team leadership are encouraged to apply. Candidates should be self‑motivated and committed to delivering high‑quality systems and services that support the mission and operations of the Wisconsin Court System. LOCATION Madison WI certain positions with this Department may allow remote work for a portion of their work schedule depending on the needs of the position and the work unit. This topic may be discussed in the interview process. SALARY Starting salary will be $100900 - $121100 annually with a State of Wisconsin benefits package. RESPONSIBILITIES 1) Manage DevOps systems and activities such as defining refining and documenting DevOps best practices and standards. 2) Oversee the operation of and improvements to the CI/CD Pipeline including build test and deployment pipelines. 3) Oversee software maintenance ensuring libraries are up-to-date security issues are addressed and system fixes are delivered in a timely manner. 4) Supervise DevOps engineers database administrators software engineers and technical consultants in areas of expertise. 5) Oversee the identification and resolution of issues using performance metrics monitoring and logs to identify trends and potential issues. 6) Manage system optimization based on monitoring and analysis. 7) Develop incident response protocols serve as an incident manager and perform lead on root cause analyses. 8) Manage the DevOps budget including on-premise servers cloud services and DevOps software. 9) Collaborate effectively with the CCAP Leadership team to establish and implement best practices for operations project management and customer service. QUALIFICATIONS 1) A Bachelor’s Degree in Computer Science Information Technology Computer Engineering or related field or equivalent combination of education and experience. 2) Experience in operations and project management. 3) Experience in a leadership position in an information technology environment. 4) Experience utilizing quality assurance methodologies in an IT environment. 5) Experience with monitoring and log systems. 6) Comprehensive knowledge of DevOps philosophies practices and tools. 7) Comprehensive knowledge of agile development methodologies. 8) Comprehensive knowledge of software security policies and procedures. 9) Good knowledge of software quality assurance processes. 10) Good knowledge of IT automation code management containerization virtualization and build tools. 11) Working knowledge of scripting tools. 12) Working knowledge of SQL database management and maintenance. Preferred 1) Experience with supervising teams of 5+ individuals. 2) Experience managing hybrid environments – on premise AWS and Azure. 3) Experience with automated testing. 4) Experience with Prometheus and Grafana. 5) Good knowledge of Ansible Gitlab SBT & Cargo Docker & Docker Compose KVM & VMWare and PostgreSQL. 6) Working knowledge of the business functions of Wisconsin Courts or similar industry. 7) License and/or certificate in Certified DevOps Engineer (AWS Microsoft) Docker Certified Associate (DCA) ITIL. SPECIAL REQUIREMENTS 1) Employment will require a criminal background check. 2) Must meet the minimum standards for driving a state vehicle. 3) Must be able to travel throughout the State of Wisconsin with occasional overnights. 4) The Wisconsin Court System does not sponsor work visas. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire. TO APPLY Please submit a cover letter and resume in a single .pdf document indicating the position #26-2632 DevOps Supervisor to human.resources@wicourts.gov . All materials should address your relevant education experience and skills as it relates to the qualifications and special requirements listed above. Failure to follow these procedures may result in your disqualification. DEADLINE In order to be assured consideration applications must be received by 1159 PM on August 10 2026. The Wisconsin Court System will provide reasonable accommodations to qualified applicants when requested. For additional information on the court system visit our website at www.wicourts.gov. Upon request all prospective employees can obtain a copy of the Equal Employment Opportunity Utilization Report.
Costa Rica About Zuora At Zuora we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products automate complex billing and unlock predictable recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable AI-ready foundation. This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia) hybrid model with 3 days in office and 2 days remote. The Opportunity Join Zuora's high-impact Operations team and help power the backbone of our industry-leading SaaS platform. In this role you'll help ensure the reliability scalability and performance of Zuora's global production environment while building the next generation of intelligent operations. We're looking for an engineer who enjoys solving complex infrastructure challenges embraces an automation-first mindset and is excited about applying AI and modern cloud technologies to improve operational excellence. You'll Have The Opportunity To Design and implement intelligent automation for infrastructure lifecycle management including self-healing anomaly detection and automated remediation using Infrastructure as Code (IaC) and AI-driven tooling. Apply AI/ML techniques for predictive monitoring and proactive performance optimization to identify issues before they impact customers. Lead complex incident response efforts and root cause analyses embedding automation and continuous learning into operational processes. Improve system reliability through dynamic scaling telemetry instrumentation and automated performance tuning. Enhance operational runbooks and playbooks by eliminating manual processes through automation. Evaluate and adopt emerging AIOps cloud-native and distributed systems technologies to continuously improve our platform. Partner cross-functionally with Product Engineering Customer Support Global Services Deal Desk and Sales to deliver exceptional customer experiences. Our technology stack includes Linux Python Docker Kubernetes AWS Kafka ActiveMQ MySQL Oracle Redis Tomcat Jenkins Terraform GitOps Ansible Puppet Prometheus Grafana OpenTelemetry Debezium Web Application Firewalls and Load Balancers. About You You're passionate about building reliable systems automating repetitive work and continuously improving how infrastructure operates. You enjoy troubleshooting complex technical problems collaborating across teams and learning new technologies. We're Looking For Someone With 2–4 years of experience in Linux systems administration and/or Python development in production environments. Strong Linux administration skills including troubleshooting service management performance tuning and networking fundamentals. Experience developing Python scripts or lightweight applications to automate operational workflows and system management. Hands-on experience with Docker and familiarity with Kubernetes concepts including deployments services and scaling. At least one year of experience supporting SaaS or cloud-native production environments. Working knowledge of messaging platforms and databases such as Kafka Redis MySQL or similar technologies. Experience contributing to CI/CD pipelines and deployment automation. Hands-on experience with monitoring and observability platforms such as Prometheus Grafana or similar tools. Experience participating in incident response post-incident reviews and root cause analysis. A demonstrated passion for automation and improving operational efficiency. Nice To Have Experience with Jenkins Terraform GitOps or advanced Infrastructure as Code practices. Exposure to AI/ML technologies for anomaly detection predictive operations or intelligent automation. Relevant certifications such as RHCSA AWS/Azure/GCP certifications PCAP (Python) Docker Certified Associate (DCA) Certified Kubernetes Administrator (CKA) or SRE-related certifications. About The Team Zuora's Operations team is responsible for keeping our global SaaS platform running reliably securely and at scale. We combine operational excellence with engineering best practices to build resilient systems that enable our customers to succeed. Our team believes that the best operations are automated observable and continuously improving. We invest heavily in modern cloud infrastructure AI-driven operations and engineering innovation to reduce manual work improve reliability and empower our engineers to solve meaningful technical challenges. If you're excited about building intelligent infrastructure driving automation and shaping the future of cloud operations we'd love to meet you. Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing growth and flexibility. While specific offerings may vary by country we typically provide Competitive compensation variable bonus and performance-based reward opportunities and retirement programs Medical dental and vision insurance Generous flexible time off plus paid holidays wellness days and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back including charitable donation matching where available Mental wellbeing resources and support Benefits may vary by location details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership challenge the status quo and make a real impact. We Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive high-performance culture where people feel inspired connected and valued Our Commitment to an Inclusive Workplace Think be and do you. At Zuora different perspectives experiences and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of and consider individuals seeking employment with Zuora without regard to race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent where applicable).
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For the 10 positions listed above we've analyzed the salary ranges, where available, and the resulting overall salary range is: 100.9K - 121.1K USD.
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