Description: Job Title: Program Manager II Location: Remote - Ashburn VA Clearance Level: Ability to Obtain Clearance Employment Type: Full Time Company: Pivotal Point is an SBA Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). Founded in 2008 Pivotal Point supports the Federal Government and Businesses with professional services in Program/Project Management Critical Infrastructure Maintenance and Operations Support Services Inside Plant Services Network Engineering Voice Over Internet Protocol (VoIP) Engineering VoIP Maintenance and Operations Services IT and Telecommunications Asset and Inventory Management and Business Process Analysis and Consulting Services. Position Overview: Pivotal Point is seeking a Program Manager II to serve as the senior leader responsible for the overall performance of the CBP Technology Service Desk (TSD). This individual is the primary liaison between the contractor and CBP’s Contracting Officer’s Representative (COR) ensuring smooth communication and alignment with CBP’s mission objectives. The Program Manager oversees all aspects of service delivery contract compliance staffing budgeting and reporting for a large-scale 24x7x365 service desk operation supporting over 65000 users worldwide. This role is critical in ensuring mission continuity risk management and effective stakeholder engagement. Requirements: Responsibilities: Serve as primary liaison with CBP’s COR and senior Government leadership. Oversee all aspects of service desk delivery across multiple sites and teams. Manage program performance budgets schedules and reporting. Ensure compliance with PWS QASP and DHS security/privacy requirements. Lead risk management escalation handling and contract deliverables. Required Qualifications: Minimum of five (5) years managing a 24x7 IT service desk with at least 50 staff. Proven leadership in federal IT or enterprise-scale IT programs. In-depth knowledge of ITIL-based service management and SLA monitoring. Strong communication executive briefing and stakeholder engagement skills. Bachelor’s degree in Information Technology Business or related field. ITIL v4 Foundation certification required. U.S. Citizenship with ability to obtain DHS suitability clearance. Preferred Qualifications: PMP or PgMP certification. Experience with ServiceNow or Remedy ITSM platforms. Experience managing multi-site federal service desk operations.

FocusKPI is seeking a Travel & Expense Specialist to join one of our clients a high-tech SaaS company. The client is seeking a Travel & Expense Specialist within their Source to Pay (S2P) Team to help scale travel and events. This will be a fast-paced and dynamic role that works closely with their stakeholders legal and finance teams to: Manage travel expense and procurement functions driving automation and implementing best-in-class processes. Analyze data to derive actionable insights and implement improvements. Grow your career and skill set by streamlining processes enforcing policies and fostering collaboration. The specialist plays a vital role in optimizing operations and driving efficiency within the organization. Work Location:Remote (prefer CST/EST in US timezone) Duration: 6-month contract Pay Range:$23/hr to $26/hr Responsibilities: Travel Events Expenses (80%) Triage & Resolve Ticketing System Requests Prioritize and process tickets to meet defined SLAs Keep HelpMe page links and information up to date Maintain accuracy in documentation and reporting Utilize automated tools to streamline Collaborate cross-functionally to address complex issues with timely resolutions Proactively identify and implement improvements to the end user experience Enforce Travel & Expense Policy Monitor and enforce compliance with T&E policies identifying and addressing instances of non-compliance through education training and corrective action as necessary Provide training and support to employees on policies procedures and systems to ensure understanding and compliance Support internal & external audits to ensure adherence to established policies Manage TMC-related Travel Requests Process guest invitations group travel VIP traveler intake delegations Execute business travel-related documentation: payments itineraries visas medical legal forms etc. Support Offsite & Event Planning Monitor hotel room block system and end-to-end event activity tasks: contracts purchase orders deposits payments attendee rosters etc. Partner with the Travel Manager offsite manager(s) and events teams to optimize processes Review & reconcile P-card Payments Conduct reviews of P-card payment requests for accuracy and policy compliance Reconcile expenses with supporting documentation to ensure proper financial tracking Identify and address discrepancies in a timely manner Audit Travel Review Concur and Uber transactions against T&E Policy Identify discrepancies and policy violations via audits Implement controls to address and rectify discrepancies Onboard/Exit Employees Facilitate a smooth onboarding experience related to T&E functions Manage T&E processes during employee exits to ensure policy compliance and timely resolution Maintain Credit Cards Manage credit card processes including issuance and maintenance Ensure timely updates and adherence to credit card policies Conduct reviews of credit card transactions to identify trends and areas for improvement procurement (10%) Enforce Procurement Policy: Support compliance with the procurement policy Support internal audits to ensure adherence to established policies Manage Suppliers Initiate and execute the supplier Manage the supplier onboarding process in the Oracle Fusion ERP system Collaborate to facilitate 3rd Party Risk Assessments and Security reviews via ServiceNow Track and perform the Monthly Preferred Supplier SLA audit Manage Purchases Manage Purchasing module activity: submission and approval of purchase requisitions change orders etc. Collaborate with the Accounts Payable to address invoicing receiving payments and PO issues affecting S2P processes Administer Contracts Handle contract agreements: SOWs order forms and sponsorship agreements Update contract records ensuring accuracy and completeness transformation (10%) Implement Automation Identify opportunities & ensure integration of automated systems in S2P primarily Travel. Drive transformation projects in alignment with team goals. Communicate progress challenges and outcomes. Analyze Insights Analyze data to derive actionable insights for T&E Summarize insights in concise and actionable reports for strategic decision-making Benchmark against industry leaders to maintain a best-in-class environment requirement Qualifications: Bachelor's degree in business supply chain or a quantitative field preferred. Alternatively 4+ years of proven experience in Travel Operations. Travel program administration Contract review experience Project management skills Data analysis and tool proficiency Adaptability and continuous learning Advanced written and verbal communication skills Must Haves: Candidates' must-haves to excel in the role Two to five years of travel and analytical experience Ticketing systems proficiency Experience with T&E tools (especially TMC) Strong written/verbal communication skills Qualitative and quantitative analytical skills Intermediate/Advanced Excel and Alteryx skills Cross-functional collaboration Critical thinking skills Managing multiple work streams in dynamic environments Applications/Systems supported in role: Ticketing & Issue Resolution: ServiceNow Travel Management: Navan Oversee Everbridge Credit Card Management: Conferma BOA Gram Expense Management: Concur Forma Business Management: G-Suite (Email Spreadsheet Slides Forms) Slack Zoom UIPath Dropbox Applications: Dropbox Paper Capture Dropbox Sign DocSend Dropbox Dash Business Analytics: Oracle Analytics Cloud Tableau Alteryx Procurement & Sourcing: ScoutRFP Globality ERP: Oracle Fusion/Cloud (Procurement AP Reports & Analytics) Thank you! FocusKPI Hiring Team Founded in 2010 FocusKPI Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley California with an East Coast office in Boston Massachusetts. NOTICE: Please be aware of fraudulent emails regarding job postings job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past please report it to https://reportfraud.ftc.gov/ . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com. Gg4rB9MmFK

Job Schedule Store Support Center Job ID 70216 Post Date 09/05/2025 Customer Support Associate The hourly range for this role is $17.10 - $22.20 and is a remote role. The Customer Support Associate manages all issues presented by our stores and corporate offices to maintain positive customer relationships within our organization. They interact directly with callers to listen to concern provide troubleshooting and resolve issues. A proactive Customer Support Associate will anticipate callers’ questions and familiarize themselves with our applications products and services to provide the best troubleshooting for resolution. The Details What You Need: Basic to intermediate technical knowledge. Basic to intermediate troubleshooting skills. Excellent communication and customer service skills. Intermediate call center skills. Familiarity with customer-relationship management (CRM) software programs (ServiceNow). Strong command of written and verbal English. Excellent organizational and multitasking skills. Ability to maintain a calm and polite manner in stressful situations. Ability to work morning afternoon night and weekend shifts. What You’ll Do: Answer and respond promptly and professionally to incoming calls chats and email. Document interactions completing troubleshooting steps using knowledgebase articles to work towards issue resolution. Establish and maintain a good rapport with callers by using positive language and anticipating their needs. Perform level 1 troubleshooting on reported issues. Update all work performed and document incident details until the issue is resolved. Handle document resolve or escalate any email issues presented. Additional Requirements: 2 years of customer service in a call center environment preferred 1 year required. High School Diploma required. College degree in Information Technology or Technical college degree preferred. Aaron’s Total Rewards Our team members are our greatest asset. As an expression of our appreciation Aaron’s is proud to offer outstanding career training competitive performance incentives excellent advancement opportunities and a distinctive benefits package which includes: Paid time off including vacation days sick days and holidays Medical dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including but limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion consistent with the law. Benefits vary based on full-time employment status. Your Benefits - Whatever goals you want to achieve our benefits enhance your present while you fortify your future. Exclusive discounts on our huge selection of products Work Today Get Paid Tomorrow! Financial well-being for your present peace of mind 401(k) with generous matching for your future security Sundays off to reconnect and do what you love

"Position SummarY: The IT Business Analyst - Contract Operations plays a key role in supporting the IT department’s contract lifecycle and vendor management processes. This role is responsible for coordinating contract renewals and related requests ensuring alignment across IT teams and contributing to process improvements and reporting. The ideal candidate is detail-oriented analytical collaborative and has a strong understanding of IT contracts procurement workflows and operations process analysis. Who We Are and WHat we DO: Radiology Partners through its owned and affiliated practices is a leading radiology practice in the U.S. serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice our mission is to transform radiology by innovating across clinical value technology service and economics while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model Radiology Partners provides consistent high-quality care to patients while delivering enhanced value to the hospitals clinics imaging centers and referring physicians we serve. WHy Radiology Partners: Competitive Benefits package - Eligibility starts the month after hire with tiered options to choose from. Compensation Reviews Career Growth Opportunities Flexible Remote Schedules Generous PTO Plans and Paid Holidays Proudly Certified as a Great Place to Work for Five Consecutive Years Position Duties and Responsibilities: Manage IT contracts end-to-end including renewals terminations requisitions purchase orders and compliance with IT/Legal standards. Collaborate with IT Legal Security Procurement and cross-functional stakeholders to align contract terms resolve issues and support vendor management operations. Build and maintain ServiceNow dashboards track contract milestones and ensure accurate documentation across internal systems. Analyze IT operational workflows and performance data to identify inefficiencies propose process/technology improvements and optimize service delivery. Support IT projects through requirements gathering testing deployment monitoring and compliance with governance and regulatory standards. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: Bachelor’s degree in Computer Science Information Systems or related field (or equivalent experience). 3+ years of experience in IT operations vendor/contract management procurement or project coordination within healthcare or technology. Strong knowledge of IT contracts licensing models procurement processes and contract analysis. Proficiency with ServiceNow Workday and Microsoft Office applications (especially Excel). Experience supporting cross-functional IT projects and coordinating with product leaders and stakeholders. COMPENSATION: The salary range for this position is $70000-$80000. Final determinations may vary based on several factors including but not limited to education work experience certifications geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range Radiology Partners offers competitive total rewards packages which include health & wellness coverage options 401k benefits and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers and (2) Education and Employment History. Radiology Partners participates in [1] E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment banking or other financial information in exchange for interviews or as part of the hiring process. Additionally we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in ""@radpartners.com."" If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices please email [2] Talent@radpartners.com to notify our team. References Visible links 1. https://urldefense.com/v3/https:/www.e-verify.gov/about-e-verify!!JaxrFA0aDbS6wLZB7A!vEd9epHvuj6MdirZQRvXHDpzQlNythznD5cZL5l1N14Kwz24m5xkVNh4L-rdZPNdeizqXpy9h6mJK1GI9V-RHQ8Eg$ 2. mailto: Talent@radpartners.com"

Type of Requisition: RegularClearance Level Must Currently Possess: NoneClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: NoneJob Family: Technical SolutionsJob Qualifications: Skills: Analytical Thinking Digital Transformation Initiatives Information Technology Infrastructure Library (ITIL) ITSM Management ProcessCertifications: NoneExperience: 15 + years of related experienceUS Citizenship Required: YesJob Description: Apply your expertise to advance the mission and optimize our business strategy as an IT Services & Technical Solutions Architect SME at GDIT. Here you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT people are our differentiator. As an IT Services & Technical Solutions Architect SME you will help ensure today is safe and tomorrow is smarter. Our work depends on aligning proven ITSM expertise with mission priorities transforming complex technological challenges into measurable outcomes that strengthen resilience accelerate readiness and increase customer confidence by aligning our delivery of our proposals to customer requirements. HOW YOU WILL MAKE AN IMPACT: Analyzes markets for company products and services. Recommends strategies to achieve business development goals Lead IT strategy and technical consulting engagements aligning ITSM Agile and enterprise frameworks with business objectives through direct consulting efforts on new program wins. Drive end-to-end program delivery ensuring seamless execution from planning to transition enabling teams for long-term success. Facilitate technical and operational governance ensuring compliance with industry best practices ITIL Agile and ITSM frameworks. Assess organizational readiness and process maturity ensuring teams are aligned with ITIL Agile facilitating workshops and cross-functional discussions aligning with customer goals. Serve as a visionary and technical strategist driving alignment between ITSM Agile digital transformation initiatives and mission objectives. Engage directly with Growth and Delivery teams to provide subject matter expertise in ITSM for active efforts across the Defense Division. Familiarity with multiple ITSM platforms (ServiceNow BMC Jira etc.) ability to tailor implementations optimize workflows and advise on integration strategy and platform. Bring together cross-functional expertise bridging ITSM cybersecurity Zero Trust and enterprise architecture to create a unified force to tackle complex problems. WHAT YOU’LL NEED TO SUCCEED: Required Experience: 15+ years of progressive technical implementation team leadership and customer relationship experience. Deep knowledge in ITIL 4 practices (Incident Problem Change Configuration Knowledge Event etc.) Required Technical Skills: ITSM Tools & Platforms (ServiceNow BMC Helix/Remedy) especially ITSM ITOM ITAM modules. Experience with workflow and automation/integration across platforms and a broad technical literacy across infrastructure platforms integrations and tools is highly desired. Security Clearance Level: Maintain Top Secret Clearance with SCI Required Skills and Abilities: Strong communication analytical and time management skills that enable innovative design and technical thought leadership in a fast-evolving environment. Preferred Skills: Experience working with Government Customers specifically the US Military. Location: Remote. 25-50% travel. US Citizenship Required GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $182750 - $247250. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: 25-50%Telecommuting Options: RemoteWork Location: Any Location / RemoteAdditional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options some with Health Savings Accounts dental plan options a vision plan and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance GDIT offers employees full flex work weeks where possible and a variety of paid time off plans including vacation sick and personal time holidays paid parental military bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations personal business and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income other offerings such as short and long-term disability benefits life accidental death and dismemberment personal accident critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting technology and mission services to every major agency across the U.S. government defense and intelligence community. Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide offering leading capabilities in digital modernization AI/ML Cloud Cyber and application development. Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility learning and career development. You’ll add to your technical credentials and certifications while enjoying a generous flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary - As a Senior Professional Test Engineer at Gainwell you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your network testing and network management skills to drive the development of healthcare administration products used and relied upon by millions of patients. Most importantly you’ll have the chance to grow and develop as a professional through our exceptional developmental opportunities. Your role in our mission Show that you’re a real pro as you support creating purpose-built solutions and technologies that help us deliver valuable better health and human services outcomes. Perform vital testing troubleshooting and analysis of application software for complex technical projects Design develop implement maintain and monitor critical test processes Gather requirements for testing develop executable test cases and help distribute workload across a team of test engineers Coordinate and collaborate with others to analyze requirements to confirm establish and communicate the defect-causing problem to the right stakeholders Assist as needed in writing proposals to recommend process and programs for clients based on system capability assessments performed Do the math by helping prepare estimates for performing the various activities defined in the test plan What we're looking for 5 or more years of experience in delivering multiple testing services to complex projects Knowledge in testing analysis and design functional and performance models and test specifications to evaluate and validate test cases and scripts Strong analytical and communication skills Experience in Jira for Test management and Defect tracking Experience in IVR testing ServiceNow testing Additional Qualifications - Good personal computer and business solutions software skills Analytical and problem solving skills Good interpersonal skills to interact with customers and team members Ability to work in a team environment Presentation skills to communicate with management and customers What you should expect in this role - Remote position Opportunities to travel through your work (0-10%) Video cameras must be used during all interviews as well as during the initial week of orientation #LI-WM1 #LI-Remote The pay range for this position is $81900.00 - $117000.00 per year however the base pay offered may vary depending on geographic region internal equity job-related knowledge skills and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility learning and career development. All salaried full-time candidates are eligible for our generous flexible vacation policy a 401(k) employer match comprehensive health benefits and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell an industry leader. You’ll be joining a company where collaboration innovation and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race religion color national origin gender (including pregnancy childbirth or related medical condition) age sexual orientation status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

"The Configuration Manager will support product and software configuration management including testing to enhance automation and product capabilities. This role requires experience managing configuration programs to ensure all proposed and actual changes to technology and documentation are properly evaluated approved and tracked. The Configuration Manager will oversee the change notification process ensuring timely updates and communication to project teams and performing organizations regarding change activities. Position Responsibilities: Enhance Veteran Affairs staff expertise by developing guidance across the system development lifecycle (SDLC) to implement formal Configuration Management Plans (CMPs) processes and procedures. This includes Configuration Change and Release Management with emphasis on access control source code and baseline management development/test environment oversight and ensuring compliance with FISMA NIST SP 800-53 standards. Product/software configuration management and testing to evolve automation and product capabilities. Assist with translating and/or documenting/diagraming recommendations and deliverables for product assurance and CI/CD directions. Develop and refine AI prompts to analyze various NIST-related CM documents including CM Plans policies and procedures. Support and assist with CI/CD pathway implementations and setup Complete systems CM functional technical and operational analysis and management. Author and present information for analysis training documentation presentations and reports. Support program development through documentation training service delivery and mentoring of project teams and configuration managers. Leverage product management and configuration/lifecycle tools including Jira Git/GitHub Jenkins Selenium ServiceNow and various open-source CI/CD and repository solutions. Knowledge of CI-CD automation and cloud concepts as well as tools and cloud services to support them. Expertise in aggregating data implementing dashboards and communications applications. Create both the big picture and details for organizational program analysis estimate and/or participate in estimating and strategize implementation alternatives for large systems programs and operations. Performs other duties as assigned. Experience with NIST SP 800-53 security controls and NIST SP 128 impact system and product CM solutions. Experience with Artificial Intelligence (AI) Experience with Power BI skillset that can be applied directly to automate CM activities. Proven expertise in software configuration management for complex systems including concurrent development source control versioning baselines repository management audits and supporting technical teams. Proven experience supporting full system lifecycles including requirements development traceability functional and physical audits and creating change management processes and learning resources. Experience implementing configuration and automation management tools and processes with expertise in System Development Lifecycle (SDLC) DevSecOps CI/CD frameworks automation testing and Agile/Scrum methodologies. Expertise in configuration management analysis process development solutions delivery and CI/CD/testing automation with strong skills in presenting information through documentation training and reports. Expertise using Jira Git/GitHub Jenkins Selenium ServiceNow and a wide variety of open source CI/CD and repository tools. Proven expertise with Azure DevSecOps for dashboard development and reporting including CI/CD automation cloud services and data aggregation to support tools and applications. Occasional travel may be required to government sites or for stakeholder meetings. Education & Experience: Bachelor’s Degree - Computer Science Engineering Software Engineering 7 years’ experience 5 years minimum experience on VA OIT contracts as a Configuration Manager Active VA Public Trust clearance (preferred) Must be able to get and maintain a government Public Trust. Why Join Sierra7? Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of “serving those who serve"". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor which recognizes employers who successfully recruit hire and retain Veterans. Benefits: Medical/Dental/Vision FSA (Flexible Spending Account) HSA (Health Savings Account) Life Insurance Voluntary Life Insurance Voluntary Short- and Long-Term Disability Additional Supplemental Medical Benefits + Critical Care Hospital Indemnity Legal Plan Pet Insurance Accident 401K Legal Assistance Financial Wellness Paid Time Off (PTO) Federal Holidays Education Reimbursement LinkedIn Learning Employee Referral Program This posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of Sierra7 Inc. and will not be acknowledged or returned. We will never send communications through any other domain including @sierra7careers.com @gmail.com or @yahoo.com. ALL communications will come from a @sierra7.com domain. We will never request payment from you nor will we send payment to you prior to your start date. If you have been asked to send or receive any payment or if you have any doubt about whether you have been contacted by a Sierra7 employee please contact us at Talent.Acquisition@sierra7.com Disclaimer: As required by local law Sierra7 provides reasonable ranges of compensation for hired roles based on labor costs in the states of California Colorado Hawaii Illinois Maryland Minnesota New York Washington and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Sierra7 varies depending on a wide array of factors including but not limited to office location role skill set and level of experience. The pay range for the states of California Colorado Hawaii Illinois Maryland Minnesota New York Washington and the District of Columbia is: $115000 - $146000 USD The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. Sierra7 will not provide sponsorship for employment-based immigration benefits for this position. To be considered for this position all candidates must be a US Citizen. This position is not a C2C opportunity. Sierra7 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by federal state or local law. Equal Opportunity Employer Veterans Disabled #LI-REMOTE"

Strategic Business Development Manager (Enterprise SaaS – EMEA or US Remote) Context Picture this: you walk into a meeting with a CIO at a large‑scale company. They’ve seen countless vendors — but when you tell the story of Lansweeper + Redjack the lightbulb goes on. This powerful technological addition to Lansweeper's platform brings forth an entirely new value proposition and use cases. Suddenly they see how to gain real visibility act on risk and deliver on zero trust. That’s the impact we expect from our Strategic Business Development Managers. This isn’t standard sales. It’s consultative technically credible and solution‑driven — winning the trust of global enterprises and guiding them through high value transformation journeys. 2. What You’ll Be Doing Not just chasing numbers — but shaping enterprise engagements: Opening doors at 1000+ FTE enterprises mapping decision‑makers and building champions. Owning long multi‑stakeholder cycles (6–18 months) from first discovery through to boardroom justification. Translating technical proof‑of‑concept outcomes into business ROI compliance wins and enterprise‑wide investment. Acting as the voice of the customer navigating their blockers internally and advocating for them with Product & Marketing. Partnering tightly with SEs Product and Execs to evolve the enterprise playbook. 3. What You’ll Bring There’s no one‑size profile but you’ll likely have: Hard Skills: Enterprise SaaS solution sales / Multi‑stakeholder enterprise cycle management / Proof‑of‑concept oversight / Strong IT‑to‑C‑Suite selling ability / Background in ServiceNow Splunk Axonius Flexera Atlassian or similar. Soft Skills: Strategic influence / Results focus / Building credibility across all levels. 4. What’s In It For You You’ll get the impact you crave — and the package to match: Competitive salary + 50/50 split with uncapped commissions. Remote flexibility across EMEA or US time zones. Growth opportunities within a rapidly scaling solutions team. A culture where wins are celebrated and new ideas welcomed. 5. Who We Are At Lansweeper we believe clarity leads to confidence. Every organization deserves to truly know and understand its technology — across hardware software cloud IoT and OT. That’s why we built a Technology Asset Intelligence platform that turns overwhelming complexity into simple trusted insights. Because when businesses see the full picture they can move faster work smarter and make bold decisions with confidence. But Lansweeper isn’t just about technology. We’re about people. We are One Team united across boundaries where everyone’s ideas and skills matter. We Care about each other and our customers. We Grow by staying curious experimenting and learning every day. And most importantly: We Deliver — together. Joining Lansweeper means joining a company where you’re empowered supported and celebrated for making a real difference. 6. Who You’ll Work With The Solutions Team — a small senior high‑impact unit including the ex‑CEO of Redjack and our Principal Presales Engineer. You’ll report into executive leadership and collaborate daily with Product Sales and Marketing — while owning your enterprise pipeline. 7. Call to Action Could you be the trusted advisor global enterprises turn to? Apply today or tag someone perfect for this role.

Type of Requisition: RegularClearance Level Must Currently Possess: NoneClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: BI Full 6C (T4)Job Family: Process and Operational EfficiencyJob Qualifications: Skills: Collaboration Innovation Process Improvements Quality ManagementCertifications: NoneExperience: 8 + years of related experienceUS Citizenship Required: YesJob Description: BUSINESS PROCESS ANALYST PRINCIPAL Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst Principal at GDIT. Here you’ll enable the success of the most critical government missions and the growth of a meaningful career in Process and Operational Efficiency . MEANINGFUL WORK AND PERSONAL IMPACT As a Business Process Analyst Principal the work you’ll do at GDIT will be impactful to the mission of the PIVOT-I Program. You will play a crucial role in ensuring quality management and compliance for the program. Quality Management Program Lead Responsibilities: Establishing and maintaining an efficient/effective processes to ensure the quality of products and services throughout the program Reviewing auditing and improving program activities and work products for compliance with acceptance criteria including but not limited to Performance Work Statement (PWS) documented processes/ procedures/guidelines and program standards and procedures Implementing new processes and/or artifacts from adoption phase to maintenance phase with a high focus on consistency and measure of success Issuing Corrective and Preventive Actions when there is a major non-compliance with quality or program policies or should the program fail to meet performance standards Identifying responsible team member(s) to address audit findings Participating in root cause analysis and tracking of actions through resolution Recommending process improvements to the PIVOT-I Team based on best practices identified within and/or outside GDIT and aid in their implementation Assisting the PIVOT-I team in resolving quality-issued action items Ensuring implementation of the appropriate peer review process. Providing QA review of contractual deliverables and other internal documentation based on contract requirements. Report on QA/QC activities and program compliance to the program senior management Participating in GDIT Integrated Software Engineering (ISE) Auditors Meeting to report program audit activities status and share best practices and lessons learned Participating in lifecycle activities such as internal Program Management Reviews (PMRs) and Milestone Reviews Coordinating with the PIVOT-I Team to determine document and track program- specific performance metrics and verify that these metrics are being met Supporting activities prescribed in the Program Measurement Plan Configuration Management Plan and Risk Management Plan Supporting process tailoring activities to align GDIT processes to contract needs Maintaining the programs artifact and collaboration repositories per the organization’s standard WHAT YOU’LL NEED TO SUCCEED Bring your initiative and drive for innovation to GDIT. The Business Process Analyst Principal must have: Education: BA/BS degree and 8 years of experience or 12 years of experience in lieu of degree Experience: 5+ years Technical skills: ITIL Foundation Certification or experience working in an IT Service Management environment preferred (required to have ITIL Certification within 3 months if hired) of related experience US citizenship required Role requirements: Working knowledge of CMMI-SVC v3.0 framework and auditing against CMMI-SVC best practices Configuration Management experience Risk Management experience Agile Methodologies experience Working knowledge of MS Office Suite Products + Creating and maintaining SharePoint sites/Teams Channels with appropriate permission levels for maximum collaboration Prior experience with SOP repositories + Version/history control Strong Interpersonal Skills + Courage to question the process to better understand and implement improvements Solid communication skills - verbal and written Attention to detail and accuracy Ability to multitask in a stressful environment Experience working remotely + Self-starter requiring little direction + Resourceful with an interest in conducting research Desired Qualifications: Quality Assurance/Auditor Certification Certified Scrum Master Scrum Alliance or SAFe Certified Change Management Certification ServiceNow experience Solid communication skills in a high visibility environment Ability to interact professionally with all levels of management GDIT IS YOUR PLACE At GDIT the mission is our purpose and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages 401K with company match and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. The likely salary range for this position is $106250 - $143750. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: NoneTelecommuting Options: RemoteWork Location: Any Location / RemoteAdditional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options some with Health Savings Accounts dental plan options a vision plan and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance GDIT offers employees full flex work weeks where possible and a variety of paid time off plans including vacation sick and personal time holidays paid parental military bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations personal business and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income other offerings such as short and long-term disability benefits life accidental death and dismemberment personal accident critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting technology and mission services to every major agency across the U.S. government defense and intelligence community. Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide offering leading capabilities in digital modernization AI/ML Cloud Cyber and application development. Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Piper Companies is hiring an IT Technical Operations Lead for a non profit education technology company located in Raleigh NC. The IT Technical Operations Lead will be a blend of hands-on technical troubleshooting helpdesk management and customer success strategy to ensure seamless IT service delivery and exceptional user experience. The IT Technical Operation Lead role is a contract to hire position and is available for remote work within the EST hours. Responsibilities of the IT Technical Operations Lead: Lead daily operations of the IT help desk ensuring timely resolution of technical issues across hardware software and network systems Serve as the escalation point for complex technical problems providing expert troubleshooting and root cause analysis Proactively identify recurring issues and implement solutions to improve user satisfaction and reduce support volume Mentor and coach support staff fostering a culture of accountability learning and service excellence Act as a strategic partner to internal teams and external clients ensuring IT services align with business needs Requirements for the IT Technical Operations Lead: Bachelor’s degree in Information Technology Computer Science or related field 5+ years of experience in IT support technical operations or customer success roles Proven leadership experience in managing help desk or support teams Strong knowledge of Windows/Mac OS networking fundamentals cloud platforms (e.g. Microsoft 365 Azure) and enterprise applications Excellent communication problem-solving and interpersonal skills ITIL certification or similar is a plus Compensation for the IT Technical Operations Lead: $43.27 - $52.88/ hour depending on experience Comprehensive Benefits: Health Vision Dental PTO Paid Holiday and Sick Leave if Required by Law Keywords: IT operations technical support help desk customer success incident management troubleshooting service delivery escalation SLAs ITIL onboarding ticketing systems remote support Active Directory Windows/Mac stakeholder communication process improvement ServiceNow Jira Zendesk Salesforce empathy leadership #LI-AG1 #REMOTE This job opens for applications on 8/29/2025. Applications for this job will be accepted for at least 30 days from the posting date.