Job Title | Location | Description | Posted** |
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Graphic Designer (Independent Contractor)
Wolfram |
Remote Mexico
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Job title: Graphic Designer Wolfram creator of Mathematica WolframAlpha and Wolfram Language is seeking a Graphic Designer to join its Design department. The Graphic Designer will be a key contributor in brainstorming developing concepts and creating final designs for web and print within a collaborative team environment. Candidates must have a background and education in design with a thorough understanding of and a passion for web and print design. The ideal candidate should have a solid grasp of branding and marketing and be able to find the right style and layout for every project. Responsibilities Designing wireframes website mockups and other related graphics for both desktop and print based on creative briefs and other materials Working closely with Wolfram’s development teams to pass detailed web specs along with final source artwork Working on multiple projects simultaneously Qualifications Proficiency in English with excellent written and verbal communication skills Degree in graphic design or related field Previous experience as a graphic designer with a focus on web and print design Ability to work within a collaborative team environment Discipline to work independently with deadlines Knowledge and experience in branding and marketing is a plus Location: Fully remote and seeking candidates from Argentina Chile Colombia Ecuador Mexico and Peru Job type: Full time (40 hours per week)/Independent Contractor Reporting to: Design Director Wolfram is an equal opportunity employer and values diversity at its company. Women people of color members of the LGBTQ community individuals with disabilities and veterans are strongly encouraged to apply. Job Type: Full-time Work Location: Remote
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QA Engineer
Linnworks |
Remote
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QA Engineer UK (Remote) We are seeking a QA Engineer to join our team and ensure the quality and reliability of our software applications. You'll be a key player in our agile teams responsible for designing and executing comprehensive test plans identifying and reporting defects and contributing to the overall improvement of our software development lifecycle. This role is ideal for a proactive and collaborative individual who is passionate about quality and thrives in a fast-paced environment. Please ensure you are eligible to work in the UK as we are unable to accommodate sponsorship. Key Responsibilities Construct and execute test cases for both manual and automated testing. Contribute to automated test suites and develop test specifications and acceptance criteria for user stories. Analyze debug and report issues for all projects ensuring a consistent defect creation and tracking process. Monitor QA backlogs and burndowns to help projects meet deadlines. Collaborate closely with agile teams including developers product owners and cross-functionally with other members of the QA guild to reproduce and resolve bugs. Advocate for the appropriate mix of test approaches tools and processes to support effective testing operations. Stay up-to-date on new and emerging technologies and practices in the software testing field. What You'll Bring to the Role Experience & Skills Minimum of 2 years of professional experience in a software QA role. Proficiency in automated testing. Strong understanding of Software QA methodologies tools and processes. Experience working in an Agile environment. Solid experience with the C#/.NET Typescript and SQL tech stack. Experience with testing frameworks such as NUnit or XUnit. Knowledge of Jira for bug tracking and project management. Excellent verbal and written English communication skills and a collaborative mindset. A proactive approach to problem-solving and a passion for continuous improvement. Desired Experience & Skills Experience in a SaaS or E-commerce environment. Familiarity with test automation frameworks like Playwright. Knowledge of performance testing tools like Locust. Experience with Zephyr Scale (Jira test management plugin). Prior experience with CI/CD pipelines using tools like Jenkins or GitLab. Familiarity with cloud services like AWS. Benefits & Perks Remote & flexible working – with hybrid options in London or Chichester ✨ Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. + Mental well-being support – Access therapy mental health sessions and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice + 25 days holiday + bank holidays Training support and personal development Who we are: As the global leader in the eCommerce automation sector Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon eBay Facebook etc need a platform to automate and monitor retail inventory and shipping processes and performance. We have teams across North America and Europe and we are backed by Marlin Equity Partners a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled passionate and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience perspectives and background leads to a better environment for our employees and better service for our customers. The training and development of our employees is something we value deeply. We are committed to continuous investment into their personal growth providing clear paths for career progression and equipping them with the tools and training required to become experts in their profession.
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Recovery Representative II
Harley-Davidson |
Plano, TX
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Auto req ID: 41546 Title: Recovery Representative II Job Function: Loss Mitigation Location: Remote Company: Harley-Davidson Financial Services Full or Part-Time: Full Time Harley-Davidson Financial Services (HDFS) a wholly-owned subsidiary of Harley-Davidson Inc. offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles MotorClothes and parts and accessories cycle insurance and extended service plans for Harley-Davidson motorcycles. You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair honest positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary. We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed global workforce. We take an outcome-focused people-centered approach to winning including welcoming the best talent - wherever they may be. This remote role is not tightly linked to a physical location and provides flexibility in where when and how you accomplish your work. Remote employees are expected to have a dedicated quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely. Job Summary - Under general supervision the Recovery Representative II is responsible for skip-tracing repossession of charged-off collateral and collection of remaining balances via payoff settlement or payment plan on charged off loans. The Recovery Representative II will handle complex customer and vendor issues including working specialty Active Duty accounts. The Recovery Representative II will assist with training and identifying areas for improvement. Job Responsibilities Assigns charged off accounts to external vendors for skip collection and/or repossession purposes to locate customers for collection and or repossession of collateral and assist with Post Recovery and Unsecured Account calls to find resolution Determines and effectively collects money through payoff negotiate settlement or payment arrangements within current thresholds while maintaining Harley-Davidson Financial Services (HDFS) and customers best interest. Build a solid understanding of various operations within the team including procedures protocol with business partners queue and account workflow/steps/processes correspondence along with updating credit bureau agencies. Takes an active role in continuous improvement by identifying opportunities potential solutions and implementation of solutions May serve as a resource/mentor to new Recovery representatives along with assisting with training and handling miscellaneous projects as needed. Uses effective time management to ensure customer service experience is satisfactory and meets expectations. Has solid and effective understanding of account workflow (sub-team roles and responsibilities) throughout Servicing and able to interact with all areas within the organization in a professional and effective manner. Protection of information and compliance with the law are paramount. Protecting employee customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. All employees must follow established safeguards including policies regarding data protection segregation of duties and access to information based solely on business need. Further it is the responsibility of all employees to maintain awareness and understanding of relevant laws regulations internal policies and procedures and to comply with all of them. Education Requirements High School Diploma or Equivalent RequiredEducation Specifications N/A Experience Requirements - Required Typically requires a minimum of 2 years of related experience. Strong skip-tracing skills and collection knowledge Excellent verbal and written communication skills Proven to consistently evaluate and resolve problems PC Literate including MSWord Excel Outlook and Internet Proven ability to take the initiative and achieve results in a fast-paced and changing environment Strong teamwork skills and the ability to interact effectively with all levels of staff well organized and proven attention to detail Proven ability to assist with projects training focus groups and continuous improvement Self-motivated able to recognize what needs to be done and initiates action promptly Preferred 3 years experience preferred Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds without regard to race color religion sex sexual orientation national origin gender identity age disability veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time salaried employees including but not limited to annual bonus programs health insurance benefits a 401k program onsite fitness centers and employee stores employee discounts on products and accessories and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: 35100 - 52700 Visa Sponsorship: This position is not eligible for visa sponsorship Relocation: This position is eligible for domestic relocation assistance (within posted country) #LI-REMOTE #LI-HDFS
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Investigator – Global Investigations
Solventum |
Eden Prairie, MN
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Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum people are at the heart of every innovation we pursue. Guided by empathy insight and clinical intelligence we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M at Solventum all qualified applicants will receive consideration for employment without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Job Description: Investigator – Global Investigations At Solventum we enable better smarter safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges we pioneer game-changing innovations at the intersection of health material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people and their wellbeing are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum we never stop solving for you. Solventum is seeking an Investigator for our Global Investigations team. The Investigator will be a key member of the Global Investigations Team responsible for conducting thorough and objective investigations into allegations of violations of the Code of Conduct and other violations of company policies and regulations. The ideal candidate will have experience in the medical device and/or pharmaceutical industry and will be adept at handling complex investigations across multiple jurisdictions. The Impact You’ll Make in this Role Lead comprehensive investigations into complex allegations of violations of the Code of Conduct company policies and regulations. Manage multiple simultaneous investigations in a fast-paced environment with demonstrated commitment to prioritization and deadlines. Gather and analyze evidence interview witnesses in a professional and respectful manner and prepare detailed investigations report that includes recommended corrective action. Identify trends within and across investigations and communicate them to leadership. Demonstrate solid critical thinking and advanced people-skills. Maintain accurate and complete records of all investigations including documentation of evidence interviews and findings. Serve as investigations expert for Global Investigations function Collaborate with legal compliance HR and other relevant departments to ensure investigations are conducted in accordance with company policies and legal requirements. Stay current on industry best practices regulatory changes and emerging risks related to compliance and investigations. Your Skills and Expertise To set you up for success in this role from day one Solventum requires (at a minimum) the following qualifications: Bachelor’s Degree or higher AND a minimum of 7 years of experience in compliance investigations preferably within the medical device and/or pharmaceutical industry. OR High School Diploma/GED AND a minimum of 10 years of experience in compliance investigations preferably within the medical device and/or pharmaceutical industry. Additional qualifications that will help you succeed in the role include: Advanced degree (e.g. Juris Doctor Master’s in Business Administration or related field). Strong knowledge of regulatory requirements and industry standards related to medical devices and pharmaceuticals. Certification in compliance or investigations (e.g. Certified Compliance & Ethics Professional (CCEP) Certified Fraud Examiner (CFE)). Experience working in a global or multinational organization. Familiarity with global compliance standards whistleblower frameworks and data privacy laws. Experience with case management systems data analytics and documentation tools. Fluency in English required additional languages such as Spanish or Chinese (Mandarin) are a strong asset. Excellent analytical problem-solving and decision-making skills. Strong interpersonal and communication skills with the ability to interact effectively with individuals at all levels of the organization. Excellent oral and written communication skills and attention to detail. High level of integrity and professionalism with a commitment to conducting multiple investigations simultaneously and meet deadlines in a fast-paced environment. Work location: Remote Travel: May include up to [20%][domestic/international] Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g. H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $137439 - $167981 which includes base pay plus variable incentive pay if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including but not limited to the candidate’s relevant knowledge training skills work location and/or experience. In addition this position may be eligible for a range of benefits (e.g. Medical Dental & Vision Health Savings Accounts Health Care & Dependent Care Flexible Spending Accounts Disability Benefits Life Insurance Voluntary Benefits Paid Absences and Retirement Benefits etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards Responsibilities of this position include that corporate policies procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race color religion sex sexual orientation gender identity national origin age disability or veteran status.Please note: your application may not be considered if you do not provide your education and work history either by: 1) uploading a resume or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document select the country where you are applying for employment and review. Before submitting your application you will be asked to confirm your agreement with the terms.
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Senior Director, Payer Administration
Optum |
Eden Prairie, MN
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Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Join our team at Optum Insight where we are leveraging cutting-edge AI and machine learning technologies to revolutionize healthcare delivery enhance customer engagement and drive innovation across our digital platforms. The Senior Director Payer Administration is charged with working across Optum and UnitedHealthcare Payment Integrity to help drive forward our multi-payer / provider real-time settlement initiative to drive transparency and eliminate waste throughout the healthcare ecosystem. In this role the expectation is to provide both strategic and tactical execution to move the organization towards a more retail like experience for providers. This individual will be responsible for defining the evolution of Payment Integrity capabilities by value stream (technology features and integration into new data and APIs) revamped revenue model and the development of a transition roadmap of legacy products into solutions deployed in the new ecosystem. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Definition of scope and timing of Payment Integrity solutions / value streams to be included in retail like offering Leverage AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation Assessment by value stream of impact to legacy Payment Integrity solutions in retail like ecosystem - how it should function what would need to change definition around go-forward use of the Payment Integrity solution Value stream analysis including: COB Claim Editing Payment Policy W&E Fraud Abuse Provider Education Claim Cost Management Data Mining Creation of overarching roadmap highlighting when and how existing Payment Integrity solutions will be deployed in retail / real-time settlement environment by value stream For each value stream design of how IP behind each legacy Payment Integrity product will be applied in future retail state - how deployed how accuracy will be fostered and how savings will be tracked as Payment Integrity solutions are deployed in the provider Revenue Cycle Management workflow to avoid inaccurate claims. Development of use cases and scenarios by value stream to evaluate impact to medical cost savings by product (e.g. claim denied and not rebilled in provider workflow vs. existing environment and impact to affordability) Design how existing pre-pay and post-pay Payment Integrity solutions need to be adapted to complement retail environment including detection of new payment vulnerabilities that emerge because of new capabilities in the ecosystem Creation of capital plan (as needed) to enhance / modify products where deployment of the Payment Integrity solutions and analytics will change In partnership with actuarial teams alignment on reporting of medical cost savings by value stream in retail environment and what changes will be required (if any) Development of financial impact of transitioning or eliminating the need for Payment Integrity products in a retail environment - revenue impact pricing impact by value stream Evaluation of impact to operating model and volumes by value stream - and corresponding impact to workforce overhead tech debt etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Experience serving the payer market with vendors or consulting services or working as an employee of a payer organization in payment integrity or claims operations roles Experience leading a payment integrity P&L operation and / or product team Solid large scale program management experience with an emphasis on working closely with payer operations technical finance and product teams Entrepreneurial and creative approach to developing new innovative ideas that will stretch the organization and push the boundaries within the industry Ability to set clear and challenging goals while committing the organization to improved performance Comfortable with ambiguity and uncertainty the ability to adapt nimbly and lead others through complex situations Risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions Leader who is viewed by others as having a high degree of integrity and forethought in approach to making decisions Ability to travel 10% Preferred Qualifications: Ability to persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to higher standards Leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement Naturally connects and builds strong relationships with others demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively Encourages others to share the spotlight and visibly supports the success of the team All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156400 to $268000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Senior Product Manager, Program Operations
Vanta |
Remote
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Location Remote U.S. Employment Type Full time Location Type Remote Department Product Compensation Cash Range $192K – $226K • Offers Equity • This role is also eligible for medical benefits 401(k) plan and other company perk programs. At Vanta our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and while some have prior security experience many have been successful at Vanta without it. As a Senior Product Manager you will be responsible for Vanta's reporting product and the tools that help enterprises prioritize their efforts to stay secure and compliant. You will dive deep into the security and compliance space and develop innovative products to make it easier faster and delightful for Vanta’s customers to achieve their business goals. You’ll join a small and growing team of PMs and will play a critical role in shaping Vanta's product strategy and product team culture. If you are a builder of customer-delighting products who thrives while having impact at a high-growth company we would love to hear from you! What you’ll do as a Senior Product Manager at Vanta: Develop the strategy and roadmap for your product area Deeply understand our customers and our market to build solutions addressing key pain points and opportunities for competitive advantage Distill complex problems and opportunities into clearly prioritized product goals focus for your team and high-quality execution in collaboration with stakeholders across the company. Help to define and shape Vanta's product team culture as we grow How to be successful in this role: Have 5+ years of senior product management experience at a high-growth scaling company in the B2B/SaaS space Track record of disambiguating complex problem areas and identifying and shipping innovative and easy to use customer solutions Strong customer-focused mindset- proactively reaches out to customers prospects and builds partnerships with GTM stakeholders Natural collaborator - invests in building strong partnerships with eng design and other cross-functional stakeholders. Can galvanize the team which has experienced rapid growth Eng partnership emphasis is tradeoffs and project mgmt Design partnership emphasis is breaking down complexity Have the ability to bring a product roadmap to life through consistent execution and project management Excellent written and verbal communication skills - must possess ability to clearly articulate vision and strategy documents PRDs etc. Helpful prior experiences: + Reporting & Analytics + Project / Task Management tooling What you can expect as a Vantan: Industry-competitive compensation 100% covered medical dental and vision benefits with dependents coverage 16 weeks fully-paid parental Leave for all new parents Health & wellness and remote workplace stipends Family planning benefits through Carrot Fertility 401(k) matching Flexible work hours and location Open PTO policy 11 paid holidays in the US Offices in SF NYC London Dublin and Sydney To provide greater transparency to candidates we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function level and country location benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location skills depth of work experience and relevant licenses/credentials. #LI-remote At Vanta we are committed to hiring diverse talent of different backgrounds and as such it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race gender identity age religion sexual orientation veteran or disability status or any other protected class. As an equal opportunity employer we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018 in the wake of several high-profile data breaches. Online security was only becoming more important but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2 HIPAA and ISO 27001 to creating the world's leading Trust Management Platform our vision remains unchanged. Now more than ever making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build maintain and demonstrate their trust— all in a way that's real-time and transparent.
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Customer Support Supervisor
Rippling |
Remote
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About Rippling Rippling gives businesses one place to run HR IT and Finance. It brings together all of the workforce systems that are normally scattered across a company like payroll expenses benefits and computers. For the first time ever you can manage and automate every part of the employee lifecycle in a single system. Take onboarding for example. With Rippling you can hire a new employee anywhere in the world and set up their payroll corporate card computer benefits and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco CA Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins Founders Fund Sequoia Greenoaks and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the Team Rippling’s Customer Support team is a collaborative dynamic group dedicated to ensuring customer success. With team members spanning the globe we work closely with Product Engineering and Operations teams to deliver seamless support experiences. The team has been instrumental in scaling Rippling’s operations contributing to our recognition as a top SaaS provider. By joining the team you will be part of a culture that values innovation growth and customer obsession with ample opportunities for professional development. About the role As a Customer Support Supervisor at Rippling you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team ensuring efficient operations seamless collaboration and outstanding customer experiences. This role demands a strategic mindset combined with hands-on leadership skills to drive team performance and process improvements in a dynamic fast-paced environment. You will report directly to the Customer Support Manager and play a pivotal role in aligning team goals with Rippling’s broader objectives. This is an exciting opportunity to influence the customer journey lead a talented team and contribute to the continued success of Rippling. What you will do Team Leadership and People Management: Act as the primary POC for your team overseeing all operational aspects. Lead mentor and support team leads in their respective roles fostering a culture of accountability and excellence. Provide coaching constructive feedback and professional development opportunities to team members. Handle team scheduling attendance management and adherence to ensure optimal staffing coverage. Operational Management and Performance: Monitor and drive team productivity ensuring performance metrics are met or exceeded. Track adherence to SLAs response times and quality benchmarks addressing any gaps proactively. Analyze team performance data and trends to identify areas for improvement and implement solutions. Issue Identification and Resolution: Proactively recognize potential issues in customer interactions or workflows and drive timely resolutions. Collaborate with cross-functional teams including Tech Product and Operations to address and resolve complex customer issues. Serve as a conduit of information between the Customer Support team and senior management ensuring goals and updates are communicated effectively. Customer Experience Improvement: Identify patterns in customer feedback and operational inefficiencies providing actionable insights for process optimization. Work closely with the Product and Engineering teams to suggest enhancements and stay updated on product developments. Assist in creating or updating knowledge base articles to empower customers with self-service solutions. Team Collaboration and Communication: Build and maintain strong relationships with internal stakeholders to ensure seamless support operations. Actively contribute to team meetings strategy sessions and training initiatives. Ensure team alignment with Rippling’s customer-centric values and overall mission What you will need Experience: At least 4+ years in customer support with a minimum of 2 years in a supervisory or leadership role preferably within SaaS or technology environments. Leadership Skills: Proven ability to lead and develop a team with a focus on coaching feedback and performance management. Technical Proficiency: Familiarity with customer support platforms and principles along with a solid understanding of HR or IT systems (preferred). Analytical Mindset: Strong problem-solving skills with the ability to analyze data identify trends and implement improvements. Communication: Excellent verbal and written communication skills—clear concise and empathetic. Adaptability: Flexibility to work in US time zones and handle evolving priorities in a fast-paced environment. Customer-First Mindset: A deep commitment to delivering exceptional customer experiences Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email accomodations@rippling.com This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background experience and location. Final offer amounts may vary from the amounts listed below. #li-remote The pay range for this role is: 69000 - 120750 USD per year(US Tier 1) 62100 - 108675 USD per year(US Tier 2) 58650 - 102638 USD per year(US Tier 3)
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Senior Product Manager, Program Operations
Vanta |
Remote United States
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Location Remote U.S. Employment Type Full time Location Type Remote Department Product Compensation Cash Range $192K – $226K • Offers Equity • This role is also eligible for medical benefits 401(k) plan and other company perk programs. At Vanta our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and while some have prior security experience many have been successful at Vanta without it. As a Senior Product Manager you will be responsible for Vanta's reporting product and the tools that help enterprises prioritize their efforts to stay secure and compliant. You will dive deep into the security and compliance space and develop innovative products to make it easier faster and delightful for Vanta’s customers to achieve their business goals. You’ll join a small and growing team of PMs and will play a critical role in shaping Vanta's product strategy and product team culture. If you are a builder of customer-delighting products who thrives while having impact at a high-growth company we would love to hear from you! What you’ll do as a Senior Product Manager at Vanta: Develop the strategy and roadmap for your product area Deeply understand our customers and our market to build solutions addressing key pain points and opportunities for competitive advantage Distill complex problems and opportunities into clearly prioritized product goals focus for your team and high-quality execution in collaboration with stakeholders across the company. Help to define and shape Vanta's product team culture as we grow How to be successful in this role: Have 5+ years of senior product management experience at a high-growth scaling company in the B2B/SaaS space Track record of disambiguating complex problem areas and identifying and shipping innovative and easy to use customer solutions Strong customer-focused mindset- proactively reaches out to customers prospects and builds partnerships with GTM stakeholders Natural collaborator - invests in building strong partnerships with eng design and other cross-functional stakeholders. Can galvanize the team which has experienced rapid growth Eng partnership emphasis is tradeoffs and project mgmt Design partnership emphasis is breaking down complexity Have the ability to bring a product roadmap to life through consistent execution and project management Excellent written and verbal communication skills - must possess ability to clearly articulate vision and strategy documents PRDs etc. Helpful prior experiences: + Reporting & Analytics + Project / Task Management tooling What you can expect as a Vantan: Industry-competitive compensation 100% covered medical dental and vision benefits with dependents coverage 16 weeks fully-paid parental Leave for all new parents Health & wellness and remote workplace stipends Family planning benefits through Carrot Fertility 401(k) matching Flexible work hours and location Open PTO policy 11 paid holidays in the US Offices in SF NYC London Dublin and Sydney To provide greater transparency to candidates we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function level and country location benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location skills depth of work experience and relevant licenses/credentials. #LI-remote At Vanta we are committed to hiring diverse talent of different backgrounds and as such it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race gender identity age religion sexual orientation veteran or disability status or any other protected class. As an equal opportunity employer we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018 in the wake of several high-profile data breaches. Online security was only becoming more important but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2 HIPAA and ISO 27001 to creating the world's leading Trust Management Platform our vision remains unchanged. Now more than ever making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build maintain and demonstrate their trust— all in a way that's real-time and transparent.
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Informatica MDM Technical and Functional Analyst
Zapnix Inc |
Remote United States
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Job Summary Role : Informatica MDM Technical and Functional Analyst (IDMC Platform) – Healthcare Location : Remote Experience: 10+ years Type : C2C and w2 Position Overview With proven hands-on experience implementing Informatica MDM using the Informatica Intelligent Data Management Cloud (IDMC) platform. This role requires both technical expertise and functional knowledge to deliver end-to-end MDM solutions that drive business value. Key Responsibilities Lead and participate in the design development and deployment of Informatica MDM solutions using the IDMC platform for healthcare master data domains (e.g. Provider Patient Member Product Location). Gather and analyze business requirements from stakeholders and translate them into functional and technical specifications for MDM implementation. Configure customize and optimize Informatica MDM components (Data Model Match & Merge Hierarchy Management Data Quality Business Entity Services etc.) on the IDMC platform. Develop and execute data integration workflows using Informatica Cloud Data Integration (CDI) and related IDMC services. Collaborate with business and IT teams to ensure data governance stewardship and compliance with healthcare regulations (e.g. HIPAA). Perform data profiling cleansing and validation to ensure high-quality master data. Troubleshoot and resolve technical and functional issues related to MDM processes and integrations. Document solution architecture configurations and processes for knowledge transfer and ongoing support. Provide training and support to business users and data stewards on MDM processes and tools. Required Qualifications 5+ years of experience in Informatica MDM implementation with at least 2 years on the Informatica IDMC platform. Strong hands-on experience with Informatica MDM (Cloud and/or On-Premise) including configuration customization and integration. Experience in the healthcare industry with a solid understanding of healthcare data standards and regulatory requirements. Proficiency in data modeling data quality and data governance best practices. Experience with cloud-based data integration tools and technologies especially Informatica CDI. Strong analytical problem-solving and communication skills. Ability to work independently and collaboratively in a fast-paced cross-functional environment. Preferred Qualifications Informatica MDM or IDMC certification(s). Experience with other Informatica products (e.g. Data Quality Axon EDC). Familiarity with healthcare data standards (HL7 FHIR HIPAA compliance). Experience with Agile project methodologies. Job Types: Part-time Contract Pay: $55.00 - $60.00 per hour Application Question(s): Do you have exp Healthcare domain? Please mention your work Authorization and LinkedIn URL have many years of exp on Informatica MDM and Informatica IDMC platform ? Must in resume How many years of exp as Informatica MDM Technical and Functional Analyst ?? Work Location: Remote
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Flutter Developer - Intern
Zenith Ai |
Remote
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Overview We are seeking a skilled and innovative Developer to join our dynamic team. The ideal candidate will have a strong background in software development and a passion for creating high-quality applications. You will be responsible for designing developing and maintaining software solutions that meet our clients' needs. This role requires proficiency in various programming languages and frameworks as well as a solid understanding of system architecture and web development practices. Responsibilities Design develop and implement software applications using modern programming languages and frameworks such as Java Python C# and JavaScript. Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions. Utilize version control systems like Git and SVN to manage codebase changes effectively. Develop RESTful APIs and integrate third-party services to enhance application functionality. Ensure the application is responsive and user-friendly by applying UX/UI best practices. Conduct unit testing and participate in code reviews to maintain code quality. Implement CI/CD pipelines using tools like Jenkins for automated testing and deployment. Work with databases such as MySQL PostgreSQL MongoDB or Microsoft SQL Server to manage data effectively. Participate in Agile development processes using tools like Jira or Trello for project management. Stay updated with emerging technologies and industry trends to continuously improve skills. Qualifications Proficiency in programming languages including JavaScript Python Ruby C# PHP or Java. Experience with frameworks such as Spring Framework Django ASP.NET React Angular or Ruby on Rails. Familiarity with web development technologies including HTML CSS SCSS Bootstrap AJAX JSON XML and RESTful API design. Knowledge of database management systems including MySQL PostgreSQL SQLite or MongoDB. Understanding of DevOps practices and tools such as Docker Ansible AWS Azure or Linux environments. Experience with data visualization techniques and tools is a plus. Strong problem-solving skills with the ability to work independently or collaboratively within a team environment. Excellent communication skills to articulate technical concepts to non-technical stakeholders. Join us in shaping the future of technology through innovative software solutions! Serious Candidates contact: Zenith.Aii@Mail.com Thank you Job Types: Internship Apprenticeship Pay: $10000.00 - $16500.00 per year Benefits: Flexible schedule Paid time off Tuition reimbursement Work Location: Remote
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