About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks often in remote locations ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military either. Students living in University accommodation families visiting holiday resorts or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband such as super-fast speeds WiFi and secure and private networks but none of the downsides. We even offer Pay As You Go and flexible contracts so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: In this role you will be responsible for the creation and governance of Wifinity designed solutions through internal and external peer review. You will provide an informed and authoritative sign off function regarding the outputs required of any technical external survey resources. The role includes an assessment and approval of the commercial impact of design decisions and produces customer facing delivery costs for external approval. The team's deliverables are to maintain a design led business approach to maximise quality and consistency and drive ongoing performance improvements. You will have the chance to work within an exciting team and contribute to new developments and future products at Wifinity. Key areas of focus: Joining our Delivery Operations team you will be responsible for the quality assurance and approval of outsourced design work for new and existing business opportunities. You will work with other members of the Projects and Engineering teams to help ensure the continued successful delivery of Wifinity solutions to its customers. Your day to day role will consist of the following responsibilities you may be required to carry out further responsibilities at the company's discretion: Validating and approving Wifinity sub-contractors design outputs. Focused approval stage within a governance process ensuring that design outputs across projects remain consistent with a Wifinity proposed solution. Maintaining the quality of delivery of Wifinity design standards with external survey resources. Feeding back design challenges and working with the engineering and project teams to address potential design flaws. Design peer review of both internal and external survey outputs and deliver constructive feedback to maintain a consistently high quality output standard. Producing and reviewing accurate Bill of material documents and associated cost models. Maintaining good industry knowledge of best practices and market trends. Maintaining ongoing knowledge of Wifinity solution vendors and products. Customer Driven: Building sustainable relationships and trust with partners and customers through open and interactive communication Handling customer interactions providing evidence-based solutions and work within any external governance systems. About you: You will be an experienced individual with the ability to work proactively on tasks and understand the full scope of a problem working to a solution without the need for continuous direction. You can prioritise tasks within your workload with several competing factors such as time project dependencies and ongoing programme deliverables whilst maintaining an ongoing output rate. You value quality and design excellence and can articulate solutions demonstrating this in a manner that can be understood by a varied audience. You are comfortable at working within a team and highly motivated when working on tasks personally. You should be comfortable with UK travel and working remotely both at home and on location at customer sites. You should find striving to provide an internal customer or external customer driven approach to solutions highly rewarding. We are looking for someone that: Is available for UK Travel To the best of their knowledge could achieve Baseline Security Clearance Maintains an interest in associated technologies Your experience: Proven experience within Wired or Wireless Networking Strong knowledge of Routing & Switching as well as Wireless protocols and Standards Previous experience of Wireless survey knowledge with Ekahau or equivalent Strong Knowledge of Cabling standards & other applicable physical network installation standards. (Fire Regulations JSP etc.) It would be nice to also have but not essential: Ruckus experience Cambium Vendor experience outdoor PtP (Point to Point) & PtMp (Point to Multi Point) experience physical installation experience Ekahau software experience. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’ in addition to a remote first working environment allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy dignity and respect. This advert can be available in other formats (upon request) for those who require it please contact jobs@wifinity.co.uk for assistance.

East Lansing Michigan United States Medicine 10022582 Full Time/Part Time: Temporary Remote Work: Remote-Friendly Support Staff Opening on: Sep 5 2025 Closing at: Sep 6 2025 - 08:00 EDT 05 Pay Commensurate with Experience College Of Human Medicine 1080307 ### Position Summary(Basic Job Function) This is a temporary or an on-call position. Provides professional support. Responsibilities may include general business science medical agricultural or other professional support functions. Term: Temps can work two (2) nine (9) month terms with a week break in service in between and at the end of the second term terminate for three (3) months or switch to an on-call. On-Call allowed to work 1039 hours in any twelve (12) month period. ### Unit Position Summary MSU Department of Medicine Occupational and Environmental Medicine is seeking a research assistant to support a medical education project focused on annotating patient notes to help train AI algorithms. The research assistant will be trained on the annotation process by experienced Physicians on the team. The research assistant will be responsible for annotating students' patient notes to identify the physical examination and history parts. It is required to have an undergraduate degree in Biology or relevant subjects. Remote work allowed. ### Desired Qualifications Undergraduate degree in Biology or a relevant subject. Preferably completed pre-med coursework to ensure relevant clinical knowledge. ### Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status. ### Required Application Materials Resume ### Work Hours 5 ### Website https://medicine.chm.msu.edu/ ### Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

ProArch is an IT services and consulting company with offices in Upstate NY and Atlanta GA. Our business is growing and to serve our customers in the best possible manner ProArch is looking to hire highly qualified motivated industrious professionals. We have multiple open positions for a Consulting Engineer. ProArch Sales and Consulting staff collaborate with clients to design the best solution to fit their business needs. The Engineering technical staff works to configure install secure and support IT/OT environments of clients of all sizes. As a member of the team you will be expected to be able to assess and design as well as implement and secure technology with guidance provided by the Industry Solutions Program Manager. A Systems Engineer is a client-focused position with a highly technical skill set that includes Microsoft VMware Storage Networking cloud architecture and deployment knowledge. You should be able to understand client business processes and be able to align those with technological strategic goals and objectives. Technology Expertise The successful candidate should have extensive expertise in Enterprise technologies and an overall understanding of Enterprise on-premises hybrid and cloud infrastructure components that make up customer environments. Planning migration implementation and management of Windows Server environments including Active Directory DNS DHCP File ServicesDFS IIS and Group Policy ObjectsHardening Planning implementation and management of Microsoft Hyper-V and/or VMware vSphere environments Planning implementation and management of Microsoft Azure Infrastructure as a Services (IaaS) Platform as a Service (PaaS) and Virtual Networking solutions Planning and implement of Microsoft Office 365 E-mail SharePoint Teams and OneDrive Planning and implement of end-user virtual solutions including Remote Desktop Services (RDS) Azure Virtual Desktop (AVD) and VMware Horizon View Implementation and management of backup technologies that are image and file based. Disaster Recovery and replication technologies such as Veeam Enterprise VMware Site Recovery Manager or Azure Site Recovery Implementation and administration of Microsoft Enterprise Management Tools such as Intune Implementation and administration of Enterprise Storage include DELL/EMC HP Microsoft and VMware Software Defined Storage A high level understanding of Switch Routing Wireless and Firewall networking including Cisco HP Meraki SonicWALL and Barracuda The ideal candidate must have experience with: Performing strategic technology assessments including data gathering analysis and recommendations in an Energy setting Aligning organization technology goals with business requirements Troubleshooting network and system issues Security best practices system hardening Experience in Incident Response Collaborating with clients in different vertical markets Interfacing with other 3rd party vendors i.e. hardware software and service providers Working individually and as part of a team Interfacing with clients remotely over the phone and on-site Developing product and solution recommendations for deliverables and presales opportunities Budgeting and time estimation The ideal candidate preferred experience: Experience 3 years+ servicing manufacturing power generation or a similar industry Knowledge and experience providing OT (Operational Technology) security and support solutions for automation and control technologies and systems – examples include Distributed Control Systems (DCS) Programmable Logic Controllers (PLCs) SCADA systems Ability to create confidence in environments where system discovery and gap analysis is required and may not be fully understood by clients. Provide solutions to these systems utilizing staged improvements to create insights resilient and stable Operational Technology systems Strong problem-solving and communication skills with first time engagements – Projects Industrial Control Systems or problems tend to be unique so critical thinking skills and the ability to communicate across multiple disciplines are essential. Ability to communicate complex IT/OT network systems and dataflows to stakeholders and provide analysis of risks requirements and responsibilities for deployment of new solutions or upgrades In-depth knowledge of OSI Model and the ability to configure production systems at one or more layers. Application Network Session level maintaining least privilege and limiting end-user and production impacts – this includes LAN WAN WLAN VPN and more Understanding of unique protocols to Industrial Controls Modbus DNP3 others Requirements Education and Certification Requirements: Experience 10 years+ or associate's degree or better Certifications: Microsoft VMware storage and networking A verbal and written technical assessment is given to potential candidates that must be passed Requirements for Systems Engineer: Clean valid U.S. Issued Driver’s License Willingness to travel up to 50% of time coordinated with personal availability Contact point for escalation regarding Energy projects and support Supports ProArch’s Industry Solutions Manager with tasks related to the Energy business unit. Proven collaborator Mentoring education and technical oversight related to projects and new technologies to internal staff and customers Divergent thinker that can provide creative and resourceful input to problems Takes ownership of project tasks and client deliverables Motivated thorough innovative accurate and articulate Ability to prioritize effectively and handle shifting priorities professionally Exemplary written and verbal communication skills Produce project documentation in a concise and clear manner Proven presentation preparation and delivery skills to a diverse audience from C-suite to end users Maintain expertise in relevant solutions products and services Broad base of knowledge of the IT services industry and trends Analysis and identify best practice gaps Collaborate with Sales Management to: o Identify sales opportunities o Up-sell and cross-sell client o Proposal development o Close deals Collaborate with ProArch’s Security team to harden and make recommendations to customers Provide daily time accounting and monthly expense report submittal Maintaining of professional certifications and obtaining new certifications Benefits

iper Companies is seeking a Prisma Access Subject Matter Expert to join a premier cybersecurity organization. The Prisma Access SME will play a pivotal role in delivering exceptional support to our clients remotely and facilitating the implementation of secure and effective security solutions. This job opens for applications on 8/22/2025. Applications for this job will be accepted for at least 30 days from the posting date. Responsibilities of the Prisma Access SME include: Understand the customer environment requirements and security roadmap to implement the appropriate security solution Configure implement and maintain Security Operating Platform Optimize and migrate policies and objects from the existing environment to our Next-Gen Firewall Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases Work with the customer's security & network teams to build confidence across the business units impacted by the change to Palo Alto Networks Qualifications for the Prisma Access SME include: 5+ years of experience with network/security solutions and technologies (BGP SD-WAN concepts VXLAN and general routing and switching) High level of experience with Panorama log collectors NGFW and Global Protect Minimum of 3 years’ experience leading security solutions in large environments Preferred certifications: CISSP CCNA CNSE JNCIE-SEC BS in Computer Science MIS business or equivalent education/training/experience Compensation for the Prisma Access SME include: Salary: $120000 – $140000 Comprehensive benefits: Medical Dental Vision 401K PTO Sick Leave as required by law and Holidays Keywords: Prisma SOAR XDR SIEM Python Consulting infosec cybersec external client facing client-facing AWS Azure CI/CD CICD CI-CD automated automation deployment deploy implement implementation

Title: Network & Systems Engineer Last revised date: 6/2025 Department: Tidal Network Location: Remote (Preference for Southeast Alaska) Covered Position: Yes Exemption Status: Exempt Pay Grade(s): 15-16 Reports To: Broadband Network/Systems Architect Purpose: The Network & Systems Engineer is responsible for the day-to-day technical operation maintenance and documentation of a small ISP’s infrastructure encompassing routing and switching Linux systems administration fixed wireless broadband delivery and telecommunications support. The role requires broad technical competence and the ability to work independently while collaborating across a small multi-disciplinary team. Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation: Manage operational responsibilities for ISP routing switching and firewall infrastructure using platforms such as MikroTik Nokia Juniper and Peplink. Support Linux-based server environments (primarily Ubuntu also CentOS Fedora Amazon Linux) hosted both on-premises and in AWS. Participate in implementation of network and infrastructure projects including upgrades expansions and maintenance tasks. Document systems network configurations changes and operational procedures in tools such as NetBox Powercode LibreNMS LucidChart Starlink BEC Plume and vendor portals. Coordinate with external vendors and contractors to ensure quality and timely delivery of services and equipment. Provide input into technical roadmaps and future planning expected to grow into strategic planning roles. Participate in field visits on a regular basis to familiarize with or assist at remote sites in Southeast Alaska. Work in environments ranging from remote desk-based work to occasional exposure to outdoor wet and cold conditions. Other duties as assigned Knowledge Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively: Demonstrates high standards of professional and ethical conduct. Works independently with minimal supervision and maintains a self-directed approach to project work. Maintains effective and respectful collaboration with peers leadership vendors and field staff. Creates and maintains clear accessible documentation to support knowledge sharing across the team. Maintains awareness of ISP compliance and security best practices including BDC CALEA DMCA and implements operational standards accordingly. Supports quality improvement initiatives and contributes to operational continuity. Familiarity with ISP-grade protocols and infrastructure (e.g. BGP eVPN VLANs IPv6 firewalls). Experience administering Linux systems particularly in cloud-hosted environments (AWS). Familiarity with optical networking equipment (SMF/MMF SFPs) and basic telecom concepts. Exposure to scripting or automation tools preferred (e.g. Bash Python Ansible). Understanding of how RF performance metrics (e.g. RSSI) affect service delivery in FWA networks. Basic awareness of FCC systems (e.g. ULS) and compliance environments. Proficient in use of network and systems monitoring/documentation tools. Capable of managing and prioritizing technical tasks effectively. Strong self-direction and ability to work independently. Clear technical writing and documentation. Ability to collaborate across teams and support operational goals. Capacity to lift up to 75 lbs. and work in physical IT environments (e.g. server racks). Knowledge of Tlingit Haida and Tsimshian cultures or willingness to learn. Familiarity with ISP-grade protocols and infrastructure (e.g. BGP eVPN VLANs IPv6 firewalls). Experience administering Linux systems particularly in cloud-hosted environments (AWS). Familiarity with optical networking equipment (SMF/MMF SFPs) and basic telecom concepts. Exposure to scripting or automation tools preferred (e.g. Bash Python Ansible). Minimum Qualifications (education experience skills): Associate’s degree in Information Technology Networking or a related field Four (4) years of experience spanning network engineering systems administratoin and telecom support ideally within an ISP or similar environment Preferred Qualifications (education experience skills): Bachelor’s degree in Information Technology Engineering or a related field Industry certifications such as CCNA CompTIA Network+ or MikroTik certifications preferred. Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation: Primarily remote work environment. Travel to field sites in Southeast Alaska (<20%). May include after-hours work for maintenance or urgent issue resolution. May maintain company-provided network equipment in home lab for training/staging purposes. Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Some travel may be required on small aircraft or ferry. Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.

Piper Companies is seeking a Senior Enterprise Architect to join an organization in Philadelphia PA for aremote opportunity. A Senior Enterprise Architect is responsible for managing cybersecurity engagements and delivering cybersecurity architecture services for all technology changes. Responsibilities of the Senior Enterprise Architect: Identify cybersecurity control requirements and design effective solutions that align with projects. Asses the business impact of cybersecurity risk and minimize risks securely Work with other functional area architects and cybersecurity specialists to ensure security solutions throughout all IT systems and platforms to reduce risk and support business objectives Lead and participate in resource planning and engagement management as well as service development and improvement Communicates and interacts effectively and professionally with co-workers management internal and external customers and partners Complies with policies and other applicable corporate and departmental policies. Qualifications for the Senior Enterprise Architect: 10+ years of Information Technology and cybersecurity experience with a minimum of 5 years within cybersecurity (Required) 5+ years of Cybersecurity architecture and solution design (Required) Experience in SME in Network Security Routers Switches VPN Firewall Build roadmaps strategies and working with venders Bachelor’s degree (master’s preferred) Compensation for Senior Enterprise Architect: Salary: $200000 Comprehensive Benefits: Medical Dental Vision 401K Sick Leave if required by law Long-term contract (with strong possibility of extension) REMOTE This job opens for applications on 8/29/2025. Applications for this job will be accepted for at least 30 days from the posting date. Keywords: Senior Enterprise Architect cybersecurity architecture cybersecurity control design risk assessment solution design IT systems security enterprise architecture network security routers switches VPN firewalls roadmap development vendor management engagement management service improvement cross-functional collaboration information technology cybersecurity strategy business impact analysis stakeholder communication REMOTE #LI-KG2 #LI-REMOTE

Piper Companies is seeking a Prisma Access Consultant to join a leading cybersecurity team through a fully remote opportunity. This role offers the chance to work hands-on with cutting-edge SASE technologies and help clients secure their digital environments. Responsibilities of the Prisma Access Consultant include: Migrate customers from legacy firewall technologies to Palo Alto Networks platforms. Build custom security policies and application signatures tailored to client needs. Provide deployment configuration and troubleshooting expertise for Palo Alto Networks solutions. Analyze logs and events to perform initial troubleshooting and issue identification. Work with the Technical Assistance Center to resolve support cases and provide mentorship on code upgrades and best practices. Ensure timely delivery of project deliverables and maintain high customer satisfaction. Qualifications for the Prisma Access Consultant include: 4+ years of experience in professional services or similar function with a BS/MS in Computer Science Electrical Engineering or related field. Strong understanding of LAN/WAN networking protocols and technologies including switching routing firewalls and security solutions. Experience with Remote Access VPNs IPSec PKI & SSL TCP/IP and authentication protocols (LDAP RADIUS SAML). Hands-on experience with Palo Alto Networks NGFW Cisco Checkpoint Juniper Fortinet Symantec/Blue Coat or Zscaler. Strong troubleshooting skills and ability to use tools like tcpdump and Wireshark. Excellent written and verbal communication skills with the ability to communicate to senior leaders and technical peers. Compensation for the Prisma Access Consultant includes: Salary Range: $130000 - $160000 Comprehensive Benefits: Medical Dental Vision 401K PTO Sick Leave if required by law and Holidays This job opens for applications on [Insert Posting Date]. Applications for this job will be accepted for at least 30 days from the posting date. Keywords: #LI-CG1 #LI-REMOTE Prisma Access SASE firewall NGFW TCP/IP BGP OSPF VPN IPSec SD-WAN cloud security AWS Azure GCP network security cybersecurity remote access authentication PCNSE CCNA CCNP CCIE tcpdump Wireshark virtualization remote work from home WFH

### Description JSI invites you to join our team as a Network Engineer – Routing and Switching on our Network Engineering Services team where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven growth-focused organization. Position Overview: This person will work in service provider networks to assist with new deployments system upgrades migration projects and resolving network issues. This person will also be responsible for setting up configuring and deploying service provider routers switches and firewalls. They will also create and maintain documentation so strong communication and documentation skills are required.### Responsibilities Support the implementation of new network solutions and enhance existing infrastructure. Troubleshoot network issues resolve outages and perform root cause analysis. Assist with network upgrades patches and maintenance to ensure security and optimal performance. Collaborate with senior engineers to design and implement scalable network solutions. Maintain detailed network documentation including diagrams and configuration details. Ensure compliance with industry standards and best practices for network security and reliability. Provide technical support and respond to service requests from clients or internal teams. Bridge the technical knowledge gap by breaking down complex network deployments and protocols into understandable content for non-expert team members. ### Qualifications Required Qualifications: Bachelor's degree in Computer Science Engineering IT or a related field. Equivalent practical experience may be substituted for a degree provided the candidate has at least a high school diploma or GED. Certifications like CCNA JNCIA or equivalent are a plus. Basic knowledge of network protocols (e.g. BGP OSPF MPLS IP addressing etc.). Job-based experience with routing and switching networking equipment from the following list: + Cisco ASR9k + Cisco NCS + Juniper MX + Juniper EX + Arista 7280 Two (2) years of experience in telecommunications at carrier scale working with layer 2/3 routers and switches as well as data services for broadband subscribers. Four (4) years of experience in telecommunications service provider core and edge networks preferred. Four (4) years of experience implementing services using a command-line interface in network equipment is preferred. Requires three years of experience working remotely and operating independently with minimal supervision. In-depth knowledge of the rural/Tier 3-4 telecom industry its operations and broad technical concepts is preferred. Bridge the technical knowledge gap by breaking down complex network deployments and protocols into understandable content for non-expert team members. Preferred Qualifications: Ability to troubleshoot network problems and work effectively under pressure. Three years of experience in consulting or a similar job with strict timelines and set budgets is preferred. An understanding of network security principles including firewalls and VPNs. Strong communication and teamwork skills. ### Benefits and Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical dental vision 401(k)). Generous PTO and travel support. Ongoing professional development and educational opportunities. ### About John Staurulakis (jsitel.com) About the Company JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years we have provided independent communications service providers with expert financial engineering management operational regulatory and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 1000 clients nationwide and a powerful presence in markets like Florida Texas Maryland and Alaska JSI empowers rural and regional broadband providers to expand evolve and excel in a rapidly shifting digital world. To learn more about JSI visit us at jsitel.com.

Support Specialist Remote Customer Operations Remote Full-time About Fabric Health At Fabric Health we're not just building technology we're fixing healthcare's capacity problem. Our mission is to power healthcare to move faster work smarter and deliver better care creating seamless intuitive experiences that simplify and unify virtual and in-person care for thousands of providers and millions of patients nationwide. We're a team of brilliant thoughtful minds deeply motivated by improving patient and provider lives and we believe technology can truly enhance the US healthcare system. Trusted by leading healthcare organizations: Our customers include Luminis Health OSF HealthCare MUSC Health and Intermountain. We are backed by leading investors such as Thrive Capital GV (Google Ventures) General Catalyst Salesforce Ventures Vast Ventures BoxGroup and Atento Capital. We value working quickly for good reason listening deeply to solve big challenges and building products like we would for loved ones. About the Role We are looking for a Support Specialist who will be a vital member of our team responsible for providing administrative and technical support to patients providers and pharmacies using our telehealth services. In this role you will be on the front lines ensuring a seamless virtual healthcare experience by answering questions about appointments navigating the virtual platform and managing patient accounts with professionalism and compassion. You will be instrumental in making sure every virtual visit is an outstanding one all while adhering to HIPAA regulations and maintaining exceptional customer service standards. What You'll Do As a Support Specialist you will be the primary point of contact for our users ensuring their success on our platform. Your primary responsibilities will include: Providing Tier 1 technical support facilitating patient onboarding and troubleshooting technical problems for patients providers and other customers via email chat and phone. Performing essential point-of-service activities such as visit preparation payment collection patient tracking prescription handling and record tracking to ensure accuracy and a great patient experience. Professionally investigating triaging and resolving patient issues to ensure their visit is a positive one. Facilitating administrative tasks including entering and maintaining confidential patient information and performing telephone triage. Developing a deep understanding of our products and contributing to the accuracy quality and user-friendliness of documentation guides and FAQs that help customers find solutions independently. Collaborating effectively with cross-functional teams including clinical staff and the Tier 2 Technical Support team to ensure the smooth resolution of issues and to relay customer feedback for product improvements. Adhering to compliance policies and procedures and properly documenting all customer interactions within Zendesk. Creating a welcoming and professional environment for all users by demonstrating exceptional customer service and telephone etiquette. Staying updated with product updates industry trends and best practices to offer the most effective support. Why You Might Be a Good Fit You are deeply committed to providing exceptional customer care and thrive on making a positive impact on a patient’s healthcare journey. You are an excellent communicator who can work with a diverse patient population and workforce demonstrating empathy and professionalism in every interaction. You have a knack for troubleshooting and resolving general technology issues and you are great at explaining features and providing clear instructions to others. You are highly organized and can successfully adapt to change managing multiple tasks and shifting priorities in a fast-paced environment. You are a critical thinker with sound judgment and you are comfortable working independently with minimal supervision. This Might Not Be The Right Fit If... You prefer a role with a narrow scope that does not involve both administrative and technical support tasks. You are not comfortable with the fast-paced sometimes hectic nature of a support role. You are not passionate about providing a high level of satisfaction and compassion to patients and their families. You are not comfortable with the meticulous record-keeping and data entry required for confidential information. You prefer working in isolation rather than actively collaborating with a cross-functional team including clinical staff. Your Qualifications 1-2 years of Customer Service experience. Excellent listening verbal written and interpersonal communication skills. Demonstrated ability to switch from one task to another successfully in a fast-paced ever-changing environment and adjust priorities as needed. Excellent time management skills. Keen attention to detail. Good judgment and decision-making capabilities. Ability to organize prioritize and adapt to change. Creative ability and writing proficiency. Knowledge of Google Products. Familiarity with Zendesk WFM and Maestro QA. Ability to partner with others to troubleshoot and resolve general technology issues. A desire and commitment to provide the highest level of satisfaction in quality service caring and compassion. The ability to work independently with minimal supervision in an often-hectic environment. Bonus Points Knowledge of medical terminology. The ability to type a minimum of 30 words per minute. Working knowledge of Apple iOS or MS Windows-based laptops. The national pay range for this role is $35000.00 – $45000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market experience skills and qualifications. Certain roles may also be eligible for additional compensation including a comprehensive benefits package such as medical dental vision unlimited PTO and a 401(k) plan stock options and bonuses. If your compensation requirement is greater than our posted range please still consider applying a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time. Learn more about Fabric LinkedIn Awards Press Releases Careers Page At Fabric we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sex national origin age disability veteran status or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply. #LI-Remote Ready to apply? Powered by First name Last name Email LinkedIn URL Phone number Location Resume Click to upload or drag and drop here Cover letter Click to upload or drag and drop here How did you hear about this job? Select an option If you selected 'Other' please specify where you heard about us. If you selected 'Employee Referral' please provide the referring person's full name. Are you authorized to work in The United States for any employer? Yes No Do you now or will you in the future require employer-sponsored visa authorization to work in the United States (e.g. H-1B TN etc. including after the expiration of a student visa's work authorization)? At this time Fabric does not provide any form of visa sponsorships. This includes applicants on a student visa (F-1) who are or will be on OPT or STEM OPT and will require future sponsorship. Yes No Which state are you currently based in? Select an option What is your base salary expectations? Based on your research what is one specific thing you've learned about Fabric Health's mission or products that caught your interest? What aspects of this position’s responsibilities and day-to-day work do you find most compelling? Are you a current or former employee of UCM Digital Health? Yes No Do you have prior experience using UCM Digital Health's EMR? Yes No Voluntary Self-Identification To comply with government reporting requirements we invite candidates to participate in the self-identification survey below. Your completion of this form is entirely optional and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy we uphold a commitment to non-discrimination based on any protected group status specified in applicable laws. Gender Please select Race Please select Race and ethnicity descriptions Expand Voluntary Self-Identification of Veteran Status VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans we are asking you to tell us if you are a veteran covered by VEVRAA. 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Veteran status descriptions Collapse Disabled veteran A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs or was discharged or released from active duty because of a service-connected disability Recently separated veteran A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military ground naval or air service Active duty wartime or campaign badge veteran A veteran who served on active duty in the U.S. military during a war or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of Defense Armed Forces service medal veteran A veteran who while serving on active duty in the U.S. military ground naval or air service participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. 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Seer Interactive is a digital marketing consultancy that harnesses compassion data technology and AI to make a mark on our communities—our coworkers our clients our industry and our neighbors. We relentlessly pursue (and share) the truth bringing together millions of data points from quantitative and qualitative sources enhanced by responsible human-centered AI. Our purpose is to unlock potential across these communities envisioning a world where doing the right thing is intuitive and informed. At Seer we see AI as a catalyst for innovation collaboration and creativity. Regardless of your division or discipline leveraging AI is a core part of how we deliver smarter faster and more strategic outcomes for our clients. Our AI Council drives company-wide integration by focusing on education purposeful implementation and continuous learning — ensuring that AI is embedded in how we think operate and grow. If you’re ready to uplift others challenge your ego commit to the truth and be better than yesterday—keep reading. Seer is a remote-first agency and a Certified B-Corp with team members across the country. If an office environment is more your style this position can also sit in our HQ office in Philadelphia. We can only consider candidates based in the US who can work continental US-based hours. The Role: You the Sr. SEO Account Manager of our dreams are a natural-born consultant and will spend your days creating digital marketing strategies that tie into clients’ overall marketing plans. You are passionately engaged with the ever-evolving digital marketing landscape and have a finger on the changes that can help drive client success. You’re intellectually curious not afraid to think big and build innovative client strategies—Oh and you have an affinity for anticipating client needs before they even have to ask too. ### Role Highlights You’ll work closely with a handful of clients researching far beyond the SEO landscape to understand their specific challenges. With that knowledge you’ll execute annual strategies designed to solve a problem for a very specific audience You’ll act as the main POC for your clients but will be focusing heavily on building relationships and trust since focusing on strong lasting relationships with clients is at the core of how we do business at Seer You understand that at the end of the day your client's’ ultimate goal is to drive organic traffic to their site and increase their ROI—to do this you’ll work closely with clients to develop innovative assets after conducting in-depth content gap analyses competitive & audience analysis keyword research and SERP landscape analysis You’re a whiz when it comes to making data & results digestible and you’ll share campaign success as it relates to your clients’ goals on a monthly and quarterly basis using various analytics platforms like Google Analytics and Adobe You understand that other channels play a role in the SEO process so you’ll often partner with the PPC Analytics Content and Design teams to solve client needs You understand that AI has a critical role to play in how we service clients so you’ll leverage new tools to drive efficiencies in not only your own workflows but test and share learnings for the benefit of the greater team ### Essential Skills Experience building and driving SEO strategy across multiple industries is an absolute must but your ability to tie outcomes to campaign goals and measure impact is what gives you an edge SEO is your thing but we all know it takes a more holistic approach to digital marketing to be successful nowadays: You're confident using Analytics to make data-driven decisions—You understand that Content Strategy is really about providing resources to solve users problems—You know the key to promoting content isn't how long your prospect list is but identifying and connecting with influencers like a PR pro—You have a solid understanding of how social media channels operate and while social isn't our niche you're able to make suggestions for other potential channels for clients to utilize during a campaign When questions or challenges present themselves you don’t sweat it for a second you’re extremely comfortable interfacing with clients and driving conversations with C-Level executives There’s always a method (and some data) behind our madness! Because of that critical and strategic thinking skills are a must We move fast and you’ll be juggling lots of priorities. You’ll need solid project management skills to get the job done. You could oversee project resources meet deadlines and delegate tasks in your sleep—and your experience with project management tools like Basecamp or Wrike doesn’t hurt either. You’re comfortable managing your own deadlines and when things get a little crazy you’re okay with asking for help Things change quickly in the digital space and your ability to measure strategy effectiveness (changes to rankings traffic conversions) and make decisions based on that data is killer. Your clients love you for it You’re passionate about staying “in-the-know” on SEO trends and being on the cutting edge of AI and you want to share your own knowledge with the world either via your own blog or Seer’s too ### 90 Day Goals By Day 30 you will have completed division training and begun to support clients By Day 60 you will have supported at least 2 impactful client initiatives By Day 90 you will be up and running at full capacity supporting a full book of business independently ### This might not be the right role for you if Time-management context-switching and juggling multiple projects is quite challenging You do not want continued-learning and innovation to be an expectation Change management is difficult and you struggle with adapting to new tools and processes ### Compensation & Benefits $80000-$100000 annually. Your final offered compensation will be determined by your skills and experience Evaluation of comp at least once a year Benefits highlights Have questions about recruitment at Seer? Check out our Custom GPT: Guide to Talent Acquisition at Seerto drop in your questions! You can ask it anything about our hiring process and how to best prepare for an interview with us. As a B-Corp Certified organization we are committed to creating an inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. Not ready to apply but want to keep in touch? Stay connected via our monthly Career Update newsletter! We'll share curated content on Seer open roles industry insights career advice events you don't want to miss and more (so you never miss a beat). #LI-Remote