Job Title: Application Support Specialist – SCADA Mobile and Desktop Application Support PositionOverview We are seeking a skilled and customer-focused Application Support Specialist to join our team in supporting our cloud-based SCADA (Supervisory Control and Data Acquisition) SaaS solution desktop software and mobile applications. This role is responsible for ensuring optimal performance reliability and usability of the platform providing technical assistance to clients and collaborating with internal teams to resolve issues and implement improvements. This position will report directly to the Solutions Architect and Lead Developer. You will serve as the primary point of contact for application-related inquiries incident resolution and system monitoring with a strong focus on operational uptime data integrity and user satisfaction.Key Responsibilities Provide Tier 1 Tier 2 and Tier 3 technical support for all platforms including incident triage troubleshooting and resolution. Monitor system performance data flow and connectivity between field devices gateways and the cloud platform. Collaborate with engineering DevOps and product teams to resolve escalated issues and deploy patches or updates. Assist with onboarding new customers including configuration of user accounts role-based access and integration with existing systems. Support integration with IoT devices and supporting systems. Maintain accurate documentation of incidents resolutions and processes in the software incident response system. Participate in on-call rotation to support after-hours incidents system maintenance and critical alerts. Assist in user training FAQs and knowledge base updates to improve self-service capabilities. Perform routine system health checks backups and failover testing in collaboration with infrastructure teams. Required Skills & Experience 1+ years of experience in application support technical support or SCADA/industrial automation support roles. Strong understanding of SCADA concepts industrial communication protocols (Modbus TCP/IP OPC-UA MQTT CoAP DLMS/COSEM). Hands-on experience with cloud platforms (Azure and/or AWS) and SaaS delivery models. Familiarity with databases (SQL Server PostgreSQL MongoDB or MySQL) and ability to write basic queries for troubleshooting. Proficient in network fundamentals (TCP/IP TCP/UDP VPN firewalls DNS) and diagnosing connectivity issues. Experience supporting Windows Server and Linux environments. Comfortable with REST APIs and JSON for integration troubleshooting. Familiarity with ITIL processes for incident problem and change management. Strong analytical communication and customer service skills. Preferred Qualifications & Certifications = Certifications (any of the following are a plus): + CompTIA Network+ or Security+ + Microsoft Certified: Azure Fundamentals / Azure Administrator Associate + AWS Certified Cloud Practitioner / SysOps Administrator + Certified SCADA Security Architect (CSSA) or ISA/IEC 62443 Cybersecurity Fundamentals + ITIL Foundation Certification Experience with industrial automation platforms (LabView). Knowledge of containerization (Docker Kubernetes) and CI/CD pipelines maintenance and creation. Familiarity with industrialcybersecuritybestpractices. Work Environment Remote work with occasional travel to customer sites and company oƯices. Requires participation in an on-call rotation for high-priority incidents. Why Join Us? You will work on cutting-edge SCADA cloud technology that is transforming energy automation and remote monitoring. Our team values problem-solvers customer advocates and lifelong learners who thrive in a fast-paced and collaborative environment. Dresser Utility Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures perspectives skills and experiences within our workforce. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.

Strengthen security controls for a Citrix environment Advanced threat hunting Malware Analysis Incident Response Microsoft 365 security Azure AD domain Risk assessments 5 plus years of experience is needed Citrix (ADC/Netscaler) Hyper-V TCP/IP SIEM or NIST or CISSP is a plus Job Type: Full-time Pay: $130000.00 - $150000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Parental leave Vision insurance Work Location: Remote

At Jamf we believe in an open flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture achieve our goals and thrive as #OneJamf. What you'll do at Jamf: The Customer Success Engineer I is responsible for assisting customers in implementing Jamf products and the training of customers related to the implementation adoption and administration of Jamf products and related technologies. The primary responsibility of this position is to gain user adoption and create customer loyalty by assisting with the implementation of Jamf products features and workflows. Providing setup assistance and training for new or existing users on complex topics that may require environmental customizations. This individual delivers primarily remote assistance to end-users with an emphasis on users wishing to fully utilize Jamf product features and integrations. This is often done by guiding customers through very complex processes in a friendly and efficient manner. This role is offered as hybrid with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Minneapolis MN Eau Claire WI or Austin TX. What you can expect to do this role: Complete new customer onboarding tasks including configuration and best practice recommendations Develop and maintain a proficient level of knowledge of relevant Jamf products Apple products and related technologies as measured by certifications and Jamf training completion Contribute to and maintain departmental documentation Provide support and enablement training to teammates and partners Act as the Voice of the Customer to provide technical insight and feature requests to Product to improve the customer experience Deliver technical training to the customer as necessary to find success with Jamf solutions Coordinate with Jamf Customer Success team to ensure alignment on customer needs and opportunities Apply systematic troubleshooting problem-solving and a Problem Management mindset to ensure successful implementation and long-term sustainability for customer environments Other duties and special projects as assigned Perform all job responsibilities in alignment with the core values mission and purpose of the organization Adhere to the highest moral ethical and legal standards to deliver an environment that promotes and respects innovation and creativity Support and promote a positive inclusive workplace in which the talents and strengths of our increasingly diverse workforce are welcomed further developed and manifested in our work #LIHybrid What we are looking for: 2 years experience successfully supporting enterprise technology in production environments (Required) 2 years experience demonstrating exceptional customer service skills (Required) 2 years experience with server operating systems including Windows Server RHEL or Ubuntu (Preferred) 1 year experience with Jamf security products including Jamf Protect Jamf Connect Jamf Safe Internet and/or Jamf Executive Threat Protection Experience of providing technical training and associated best practices (Preferred) Apple platform proficiency (Preferred) Able to communicate complex technical concepts in an easy-to-understand non-technical manner (Required) Knowledge of networking fundamentals (TCP/IP DNS VPN) (Preferred) Experience of Mobile Device Management and/or Unified Endpoint Management solutions (Preferred) Familiarity with Agile development methodology (Preferred) Excellent written and verbal customer communication skills (Required) EDUCATION & CERTIFICATIONS: Bachelor's Degree or equivalent work experience (Preferred) Jamf's Associate Tech and Admin level certifications (Preferred) How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work Named a 2023 Best Workplaces for Women by Great Place to Workand Fortune Magazine We know that big ideas can come from anyone so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70000 global customers with the best Apple device management solution in the world. We put people over profits – which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100000 Jamf Nation users the largest online IT community in the world What it means to be a Jamf? We are a team of free-thinkers can-doers and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches believing that fulfilled individuals create a thriving vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic best selves at work at rest and at play. We are committed to supporting the continual improvement of Apple in the workplace the organizations that rely on them and the people who keep it all running smoothly. Above it all waves our banner of #OneJamf – and the knowledge that when we stand together we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same and be as secure as using a personal device. With Jamf customers are able to confidently automate Mac iPad iPhone and Apple TV deployment management and security – anytime anywhere – to protect the data and applications used by employees in the workplace students learning in the classroom and streamline communications in healthcare between patients and providers. More than 2500 Jamf strong worldwide we are free-thinkers can-doers and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Piper Companies is seeking a Prisma Access Consultant to join a leading cybersecurity team through a fully remote opportunity. This role offers the chance to work hands-on with cutting-edge SASE technologies and help clients secure their digital environments. Responsibilities of the Prisma Access Consultant include: Migrate customers from legacy firewall technologies to Palo Alto Networks platforms. Build custom security policies and application signatures tailored to client needs. Provide deployment configuration and troubleshooting expertise for Palo Alto Networks solutions. Analyze logs and events to perform initial troubleshooting and issue identification. Work with the Technical Assistance Center to resolve support cases and provide mentorship on code upgrades and best practices. Ensure timely delivery of project deliverables and maintain high customer satisfaction. Qualifications for the Prisma Access Consultant include: 4+ years of experience in professional services or similar function with a BS/MS in Computer Science Electrical Engineering or related field. Strong understanding of LAN/WAN networking protocols and technologies including switching routing firewalls and security solutions. Experience with Remote Access VPNs IPSec PKI & SSL TCP/IP and authentication protocols (LDAP RADIUS SAML). Hands-on experience with Palo Alto Networks NGFW Cisco Checkpoint Juniper Fortinet Symantec/Blue Coat or Zscaler. Strong troubleshooting skills and ability to use tools like tcpdump and Wireshark. Excellent written and verbal communication skills with the ability to communicate to senior leaders and technical peers. Compensation for the Prisma Access Consultant includes: Salary Range: $130000 - $160000 Comprehensive Benefits: Medical Dental Vision 401K PTO Sick Leave if required by law and Holidays This job opens for applications on [Insert Posting Date]. Applications for this job will be accepted for at least 30 days from the posting date. Keywords: #LI-CG1 #LI-REMOTE Prisma Access SASE firewall NGFW TCP/IP BGP OSPF VPN IPSec SD-WAN cloud security AWS Azure GCP network security cybersecurity remote access authentication PCNSE CCNA CCNP CCIE tcpdump Wireshark virtualization remote work from home WFH

Linux Systems Administrator Secret Cleared 100% Remote Responsibilities include but are not limited to: Provide support using the following languages: Java Python JavaScript HTML 5. Work in the following operating systems: Windows RedHat Linux. Utilize debugging tools and methodologies for debugging UI back end and components. Install and configure on-prem server operating systems and AWS-based environments. System Administration: Perform system setup configuration and routine maintenance tasks on various Linux distributions including user account management software installation and system updates. Security and Compliance: Implement and maintain security best practices including firewalls access controls and vulnerability assessments. Ensure compliance with industry standards and regulations. Network Management: Configure and troubleshoot network services TCP/IP DNS DHCP and routing. Collaborate with network engineers to optimize network performance. Automation and Scripting: Develop and maintain shell scripts and automation tools to streamline system management and administrative tasks. Monitoring and Troubleshooting: Set up and manage monitoring tools and respond to alerts promptly. Troubleshoot system issues and perform root cause analysis. Backup and Recovery: Establish and maintain backup and disaster recovery solutions. Test and refine recovery procedures regularly. Software Management: Manage software packages and dependencies using package management systems. Ensure software is up to date and secure. Performance Optimization: Fine-tune system performance through kernel optimization resource monitoring and load balancing. Documentation: Maintain accurate and up-to-date documentation of system configurations processes and procedures. Collaboration: Collaborate with cross-functional teams and IT professionals to resolve technical issues and contribute to IT projects and initiatives. Basic Qualifications: A minimum of 7 years of relevant work experience. Proven experience as a Linux Systems Administrator with proficiency in managing various Linux distributions. Strong scripting skills (Bash Python or similar) for automation and task simplification. In-depth knowledge of Linux security best practices and experience in hardening systems. Familiarity with network protocols routing and firewall configuration. Experience with monitoring tools (e.g. Nagios Zabbix) and log management solutions. Strong knowledge of database architecture design and administration. Demonstrated experience resolving technical issues with: o Cloud-based environments o Windows RedHat Linux o Microsoft Office applications Demonstrated excellence in written and verbal communication and outstanding customer service skills working with senior and executive level staff. Experience building and configuring physical and virtual servers. Demonstrated experience developing technical solutions for IT issues and / or developing plans to integrate new technologies and IT requirements. Demonstrates the ability to think critically and creatively to develop innovative solutions to software problems. Preferred Qualifications: Bachelor’s degree in computer science Information Technology or related field. Experience supporting DoD health care systems. Experience working with Microsoft SCCM Azure AWS and VMware vSphere. Experience in writing automation test cases to validate system requirements. Working knowledge of military health systems along with the positive track record in the DHA (Defense Health Agency) customer space. Clearance Requirements: US Citizenship. Secret Clearance Physical Requirements: Sedentary work that primarily involves sitting/standing/walking/Talking and must be able to remain in a stationary position 50%. Moving about to accomplish tasks or moving from one work site to another. The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc. Requires frequently communicates with co-workers management and customers. Communicating with others to exchange information. Working with computers. Must be able to lift and move hardware weighing up to 50 pounds. Job Type: Full-time Pay: $90000.00 - $125000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Do you have any Linux Specific Certifications? If so please list: Experience: Linux: 5 years (Required) License/Certification: CompTIA Security+ (Required) Security clearance: Secret (Required) Work Location: Remote

Linux Systems Administrator Secret Cleared 100% Remote Responsibilities include but are not limited to: · Provide support using the following languages: Java Python JavaScript HTML 5. · Work in the following operating systems: Windows RedHat Linux. · Utilize debugging tools and methodologies for debugging UI back end and components. · Install and configure on-prem server operating systems and AWS-based environments. · System Administration: Perform system setup configuration and routine maintenance tasks on various Linux distributions including user account management software installation and system updates. · Security and Compliance: Implement and maintain security best practices including firewalls access controls and vulnerability assessments. Ensure compliance with industry standards and regulations. · Network Management: Configure and troubleshoot network services TCP/IP DNS DHCP and routing. Collaborate with network engineers to optimize network performance. · Automation and Scripting: Develop and maintain shell scripts and automation tools to streamline system management and administrative tasks. · Monitoring and Troubleshooting: Set up and manage monitoring tools and respond to alerts promptly. Troubleshoot system issues and perform root cause analysis. · Backup and Recovery: Establish and maintain backup and disaster recovery solutions. Test and refine recovery procedures regularly. · Software Management: Manage software packages and dependencies using package management systems. Ensure software is up to date and secure. · Performance Optimization: Fine-tune system performance through kernel optimization resource monitoring and load balancing. · Documentation: Maintain accurate and up-to-date documentation of system configurations processes and procedures. · Collaboration: Collaborate with cross-functional teams and IT professionals to resolve technical issues and contribute to IT projects and initiatives. Basic Qualifications: · A minimum of 7 years of relevant work experience. · Proven experience as a Linux Systems Administrator with proficiency in managing various Linux distributions. · Strong scripting skills (Bash Python or similar) for automation and task simplification. · In-depth knowledge of Linux security best practices and experience in hardening systems. · Familiarity with network protocols routing and firewall configuration. · Experience with monitoring tools (e.g. Nagios Zabbix) and log management solutions. · Strong knowledge of database architecture design and administration. · Demonstrated experience resolving technical issues with: o Cloud-based environments o Windows RedHat Linux o Microsoft Office applications · Demonstrated excellence in written and verbal communication and outstanding customer service skills working with senior and executive level staff. · Experience building and configuring physical and virtual servers. · Demonstrated experience developing technical solutions for IT issues and / or developing plans to integrate new technologies and IT requirements. · Demonstrates the ability to think critically and creatively to develop innovative solutions to software problems. Certifications: Security+ Certification OS Certification Preferred Qualifications: · Bachelor’s degree in computer science Information Technology or related field. · Experience supporting DoD health care systems. · Experience working with Microsoft SCCM Azure AWS and VMware vSphere. · Experience in writing automation test cases to validate system requirements. · Working knowledge of military health systems along with the positive track record in the DHA (Defense Health Agency) customer space. Clearance Requirements: · US Citizenship. · Secret Clearance Physical Requirements: · Sedentary work that primarily involves sitting/standing/walking/Talking and must be able to remain in a stationary position 50%. Job Type: Full-time Pay: $110000.00 - $140000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Experience: Linux Sys Admin : 5 years (Required) License/Certification: CompTIA Security+ (Required) OS Certification (Required) Security clearance: Secret (Required) Work Location: Remote

OUR COMPANY: EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world's largest industry leaders delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Network Deployment Engineer you will implement and deploy new office and data center networks ensuring the successful execution and management of our services for our customer. You will be responsible for the installation and configuration of all new network hardware on the customers Corporate Enterprise Network. The role of the service is to provide both on-site and remote support to the customers Enterprise Network Engineering team which include the primary tasks of Office POP Datacenters Builds site decommissions and retrofit projects. KEY RESPONSIBILITIES: Contribute to the implementation management and trouble shooting of the corporate network. Physically install and configure new office and data center hardware equipment including: + Hardware installation per rack elevation layouts + Cabling and dressing per standards + Inventory of hardware on site + Equipment configuration testing and troubleshooting Serial capture asset tag all onsite hardware. + Physical labelling for all racked equipment and wireless access points Prepare and submit asset tag report to project coordinator for review. Document and deploy the hardware as per network per standards. minimizing impact to employees on site. Work with global operations teams to identify and remedy issues with new sites while minimizing impact to employees on site. Assist senior management with any project work as well as any technical or logistical requirements as deemed necessary. Analyse problems and devise solutions to roadblocks and unique challenges across dozens of cities and countries. Assist in the full life cycle of any global network projects planning coordinating between procurement logistics resource planning customer sites as well as our team of technical writers. Assist in preparation of all relevant project related documentation as required by the customer. Review & tailor processes to ensure processes are lean & fit for purpose. ESSENTIAL CRITERIA: Networking Certifications such as CCNA CCNP JNCIA Must have the ability and want to travel globally. Must have a proven track record in the physical installation of network hardware devices cabling and cable management. Ability to work outside regular working hours as needed by the client including evenings and weekends. 3-4 years' experience within an existing role with proven network hardware deployment experience covering office & DC buildouts and turn ups Familiarity with installing and troubleshooting small cell DAS and CBRS systems. 3-4 years of experience with Layer 2 protocols like STP ECMP 802.1[dsw] and LACP. 3-4 years of experience with Layer 3 Routing protocols such as OSPF BGP and VRFs. 1-2 years of experience with VPNs (DVMRP GRE IPSec/SSL VPNs) Ability to configure and troubleshoot network technologies including TCP/IP IPv6 BGP OSPF HSRP VRRP in an enterprise class environment. Strong working knowledge of security features such as ACL Firewall dynamic ARP inspection and 802.1x. Scripting knowledge is an advantage (Python jinja2 bash) Requires working knowledge of vendor products such as Cisco (Cat9K ASR Nexus) Juniper (QFX EX SRX) Aruba HPE BlueCat and others Strong ability to collaborate with cross functional teams such as network security voice/video and facilities. Use automation to generate IP/IPv6 addressing DNS entries DHCP scopes equipment configurations. Strong working knowledge of wireless technology (Cisco and Aruba) and wireless validation technology (Ekahau) EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender gender identity gender reassignment age religious or similar philosophical belief race national origin political opinion sexual orientation disability marital or civil partnership status or other non-merit factor. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job experience education knowledge skills and abilities as well as internal equity market data or other laws. #LI-GM1 #LI-Remote

Job Description Position Summary As an Optimal Support Center Specialist you will provide remote support services for our clients. Working remotely you will gather the client’s information and determine the customer’s issue by analyzing the symptoms and determining the underlying problem. You will be troubleshooting a wide variety of issues and supporting a huge range of operating environments. Location: Remote Scheduled Weekly Hours: 40 (Full-Time) Travel Required: Less than 5% Responsibilities This position has the following responsibilities. Handling customer technical support cases through phone and email submission Establish maintain and increase client satisfaction through professional courteous and caring service. Provide superb technical support for: End-user devices: desktops laptops mobile devices printers scanners etc. Desktop Operating Systems – Windows and MAC OS Software Support across various types of software (e.g. MS Office POS system accounting software etc.) User Administration and Identity Management – Active Directory MFA (Azure AD Okta etc.) Cloud based (SaaS) system – Microsoft 365 Windows365 etc. Resolve technical problems detect patterns of issues and coordinate with staff regarding persistent problems. Document clear and concise facts-based actions and information in the ITSM system and maintain accurate time recording. Ensure the user is updated on status of incident communicated on the solution and is satisfied with solution before closing ticket. Provide case status updates to management and end-users according to service level guidelines Collaborate with higher level support functions to transfer actions undertaken to ensure smooth transition and knowledge transfer Provide / offer guidance and help users solve common IT problems. Create and maintain relevant processes procedures and knowledge article documentation. Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications. Performs miscellaneous job-related duties as assigned. Reporting Relationship Reports to: Support Center Team Leader Attributes To be successful in this position employee will have the following attributes Client-focused. You are empathetic and “read” people and situations well. You understand that helping clients meet their business goals is critical to success. You like to take care of people and help make their work easier. You are excellent at setting expectations and careful to deliver on your promises. Attention to detail. You pay meticulous attention to detail you always spot the typo the grammatical mistake the error in the database or the incorrect calculation in Excel. Scrupulous ethical and honest. You are beyond reproach in business dealings. Internally and externally you are known to be reliable accountable and trustworthy. Problem Solver. You use your skills and knowledge to solve the problem not just the symptoms looking to ensure that it is always fixed the first time. Skills Qualifications and Experience Skills Mandatory Strong knowledge of customer service practices and procedures Strong interpersonal and communication skills able to translate technical issues to non-technical people in written verbal and non-verbal communications Developed troubleshooting and diagnostic skills Demonstrated ability to function in a non-scripted helpdesk environment Demonstrated experience providing remote support via remote tools Demonstrated knowledge and understanding of Microsoft Windows Desktop Operating systems Microsoft 365 Collaboration tools virus protection and similar technologies critical to business operations. Desirable Demonstrated knowledge and understanding of Microsoft Windows Server products (2012 R2 2016 2019) Microsoft Azure Cloud based services. Demonstrated knowledge and understanding networking technologies and concepts (TCP/IP Wireless Security etc.) Qualifications Mandatory High school diploma or GED CompTIA A+ Desirable HDI – Support Center Analyst (HDI-SCA) ITIL v4 Foundations Certification or Knowledge Centered Service (KCS) Principles and Foundations CompTIA Network+ CompTIA Security+ Microsoft 365 Certified: Fundamentals Microsoft 365 Certified: Modern Desktop Administrator Associate Experience Mandatory 2+ years of Service/Help Desk experience providing IT Support Experience working cooperatively in a team environment with other support groups via phone calls email and messaging chat tools. Comfortable working a shift that falls between 10:00 AM and 9:00 PM to help provide late-day coverage in our 24/7/365 operation. Desirable Managed Service Provider (MSP) Experience in a Service Desk Role What We Offer You won’t have to leave us to get ahead. Our high performers stick with us and grow with us. We’re good at what we do. We have fun and we are fun. You play a key role in helping others succeed and you get to see the daily impact and importance of your work. You aren’t a cog in the wheel – you matter. As you spend time with us you will quickly see that we live by our core values. Tell the Truth Do the Right Thing Everyone Benefits We offer a competitive salary and benefits including medical dental vision and life insurance 15 days of PTO annually tuition reimbursement and more. About Optimal Networks Founded in 1991 Optimal Networks Inc. is a values-based consulting organization that helps small and mid-sized law firms associations and businesses solve problems by way of thoughtful technology guidance and white-glove service. Last year our Founder & CEO literally wrote the book on strategic legal technology which you can learn more about here. https://www.modernlawfirmbook.com/ With nearly 20 workplace excellence awards under our belts and a top ethics award to boot we take our people and our environment to heart. Take a look at the Scrapbook page on our website and listen to this podcast with our Founder & CEO to see (and hear) what we mean. https://www.optimalnetworks.com/2009/11/07/1109-optimal-networks-wins-top-ethics-award/ https://www.optimalnetworks.com/company/scrapbook/ https://theteamworkadvantage.transistor.fm/episodes/heinan-landa-the-power-of-strong-organizational-core-values It boils down to this: a team that is happy and engaged is going to provide its clients with the absolute highest level of service. We’re about helping people in the best possible way and delivering the kind of support that our competitors wish they could match. Join us? Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Do you have a CompTI certification? If so which specific certification? Do you have any MSP or IT Helpdesk experience? If so what type of work and how many years of experience? Work Location: Remote

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrow’s health today we want to hear from you. This role provides advanced technical support for software and hardware automation systems within a pharmaceutical distribution environment. The Software Support Engineer will diagnose and resolve complex issues across applications databases networking and hardware often collaborating with remote teams and onsite technicians. Responsibilities include documentation cross-functional collaboration and interfacing with R&D programs with a strong emphasis on customer-facing support and troubleshooting. The position requires frequent local travel on-call availability and residency within commuting distance of Plainfield IN. Key Responsibilities Provide engineering support and service leadership to the organizations’ efforts to resolve complex customer technical issues. Diagnose if issues are related to: application defects database defects server/domain/client environment or networking hardware issues. Work with existing system software / code currently developed. Work on system wide software. Expected to work with existing system software work with remote development team and remote architects. Archive all internal machine functional specifications and hardware architectures for service reference. Supporting onsite troubleshooting with assistance from a remotely located developer. Align and streamline documentation protocols. Document activities in databases (JIRA WIKI STASH) and author knowledge base documentation on troubleshooting issues related to software products. Work with the training/documentation team to aid in knowledge sharing. Actively participate in cross functional teams that may include Software Engineering Product Management and Hardware Engineering on feature design requirements and support. Participate in on site meetings to help in resolving problems of high severity and to manage customer and vendor relationships from a support standpoint. Develop & assist with proper project management procedures. Program interfacing with McKesson R&D programs. This position will require on-call support over weekends/evenings/holidays. MUST LIVE WITHIN A COMMUTABLE DISTANCE OF INDIANAPOLIS IN. Minimum Requirements 6+ years’ experience providing technical support and/or in-field work within Software Development. Critical Skills C# and/or Java programming experience required. .NET experience Experience writing queries and reports in relational databases (MariaDB or SQL Server). Experience in a customer-facing role with strong written and verbal communication skills. Experience providing technical support and guidance to product support teams software engineers and onsite technicians. Good understanding of Microsoft Windows and Windows domains servers workstations printers and firewalls. Experience with troubleshooting software and hardware issues remotely is a must. In-depth knowledge of the diagnosis repair & debugging of software & hardware automation. Able to work independently. problem-solving aptitude. Preferred Skills Knowledge of Automated refill centers and pharmacy management systems a huge plus. In-depth knowledge of the diagnosis repair & debugging of software & hardware automation (PLC experience a plus) Technical writing experience DevOps experience Knowledge of local networking including Ethernet and TCP/IP configuration Computer hardware networking and communication knowledge Prior Software Engineer Field Service Support experience Prior Technical Leadership experience Education Bachelor’s degree or equivalent experience in diagnosing and troubleshooting software and hardware automation. Working Conditions Environment is pharmaceutical mail order / distribution plant some time as ‘work from home’ possible. Must be authorized to work in the U.S. Sponsorship is not available for this position. Physical Requirements May need to stand and crouch for extended periods while troubleshooting machines / equipment. Ability to travel locally to customer site as needed 60-75%. Ability to work on-call support over weekends evenings and holidays within reason. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson please click here. Our Base Pay Range for this position $95100 - $158500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies visit our Equal Employment Opportunity page. Join us at McKesson!

Hiring Now – C2C Cloud Infrastructure Engineer (URGENT) Work Mode: Remote / WFO (Chennai Mumbai Pune Bangalore Noida) Experience Required: 5+ Years Contract Period: Will be disclosed Role Purpose We are seeking a skilled Cloud Infrastructure Engineer to manage deploy and support IT infrastructure services at e.surv. You will play a key role in expanding Azure adoption maintaining email server security and network solutions and mentoring junior engineers in their career growth. Key Responsibilities ✔ Implement IT infrastructure services as per the strategic roadmap & business projects ✔ Drive adoption of Cloud technologies & Infrastructure as Code ✔ Manage lifecycle of IT infrastructure (design deployment security retirement) ✔ Provide daily support for Cloud Infrastructure (servers storage networks) ✔ Support Active Directory Exchange File & Print Services ✔ Collaborate with extended technical partners for IT service management ✔ Act as an escalation point for junior engineers ✔ Maintain IT Asset Register root cause analysis & problem resolution ✔ Ensure compliance with ISO27001 standards and data security best practices Essential Skills & Expertise Hands-on with Microsoft Azure (IaaS PaaS App Services) Strong knowledge of Azure Networking Entra ID & Cloud Security Experience in Active Directory Azure AD GPO Good exposure to VPN Cloudflare Azure VDI Knowledge of TCP/IP DNS and networking protocols Backup & Restore management Experience with Windows Server 2016/2019/2022 Excellent problem-solving & communication skills Desirable (Good to Have) ✨ CI/CD pipelines & DevOps practices ✨ Infrastructure as Code (ARM/Bicep) ✨ ITIL Foundation certified ✨ Linux administration experience ✨ Azure Monitor Log Analytics & Monitoring setup ✨ Intune / MDM / Conditional Access ✨ DR & BCP operations experience Apply Now: info@staffrex.in Contact: +91 93812 45668 Job Type: Contractual / Temporary Contract length: 8 months Pay: ₹388030.15 - ₹1558518.75 per year Benefits: Flexible schedule Provident Fund Work from home Experience: Cloud infrastructure: 6 years (Required) Azure: 6 years (Required) GPO: 6 years (Required) Active Directory: 6 years (Required) Work Location: Remote