Location Work from Home Job Category Member Services Geisinger Health Plan Schedule Days Work Type Full time Department GHP Enrollment Customer Service Team Date posted 09/25/2026 Job ID R-09400 Job Summary Assists in resolving customer concerns providing appropriate education/instruction and maintaining customer satisfaction by providing the highest level of customer service. Actively participates in cross training improving processes within the Customer Service team. Job Duties Resolves and reconciles enrollment reports and all related eligibility issues by following policy and procedure as well as any state legislated coverage and eligibility guidelines. Initiates communication and literature to the newly enrolled Health Plan member dependents and employer groups. Interprets and appropriately applies rules and regulations in contractual agreements and with employer groups and … Sign In to View