Business Operations Manager (Remote) (LATAM/South Africa/Philippines)- 63553055387

Business Operations Manager Position Title Business Operations Manager (Startup Generalist) Department Business Operations Reports To Co-Founder & CEO / Co-Founder Contract Type Direct Contract (Long-Term Permanent Fit)

Location

Remote — Latin America South Africa or Philippines Working Hours U.S. Business Hours Overlap Required Company

Overview

The client builds high-performing proprietary technology solutions generating approximately $600K-$700K in monthly revenue . The company operates as a lean agile team of approximately seven people and is focused on scaling rapidly without unnecessary bureaucracy. The client is seeking a high-agency Business Operations Manager who can take ownership of operational challenges drive projects independently and thrive in a fast-paced startup environment.

Position Overview

This is not a traditional administrative or Executive Assistant role . It is primarily an operations and project management position for a strong startup generalist. The Business Operations Manager will serve as the operational connective tissue across the business owning recurring processes developing and improving SOPs coordinating cross-functional projects managing vendors and resolving operational roadblocks.

The ideal candidate

can take an open-ended goal or problem determine the required steps coordinate with the appropriate people make sound decisions and execute without needing step-by-step instructions.

Key Responsibilities

Operations & Project Management Take ownership of founder-led projects operational goals and unexpected challenges from start to completion. Coordinate with internal team members technical teams and external contractors to keep projects on track. Investigate operational issues process failures and business bottlenecks and independently develop and implement solutions. Process SOP & Vendor Management Create document audit and continuously improve internal SOPs. Manage vendor communications software tools contractor workflows and hiring/onboarding logistics. Handle core business administration including platform payouts Mercury wire transfers and manual financial processes when required. Founder Support & Decision-Making Proactively remove operational bottlenecks and miscellaneous projects from the co-founders’ workload. Make practical well-informed decisions in ambiguous situations without relying on micromanagement. Candidate

Qualifications

Essential Skills

& Mindset High Agency & Autonomy Able to identify solutions and execute without being told exactly how to complete a task. Highly Organized & Reliable Exceptional follow-through attention to detail and ability to manage deadlines. Comfortable with Ambiguity Thrives in a lean fast-moving startup where priorities can change quickly. Tech-Literate Comfortable learning new software custom dashboards fintech platforms such as Mercury Slack and project management tools. Experience 3-5+ years of experience in Operations Management Business Operations Startup Generalist or Operations Coordination roles. Experience within a tech company SaaS startup or high-growth digital business is preferred. Exceptional verbal and written English with a polished and professional communication style.