Florida, United States
"For over four decades PAR Technology Corporation (NYSE PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our ""Better Together"" ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit partech.com or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram. Position Description PAR Technology is seeking a hands-on Senior DevOps Engineer to embed security into every stage of how we build ship and operate software. Sitting at the intersection of platform engineering and security this role owns the tooling automation and guardrails that enable product teams to move quickly without compromising the trust of the restaurant and retail brands that rely on PAR. You will design secure CI/CD pipelines and cloud infrastructure identify and remediate risk before it reaches production and help raise the security and reliability bar across the engineering organization. Position Location Remote - New York Texas Philadelphia Florida North Carolina Minnesota Colorado Georgia Illinois Reports To Director DevOps What We're Looking For 6-12 years of experience across DevOps platform engineering security engineering or a related field including at least 3 years focused on DevSecOps or application/cloud security in production environments. Deep hands-on experience with CI/CD platforms such as GitHub Actions GitLab CI Jenkins or Azure DevOps including embedding security tooling into delivery pipelines. Strong cloud engineering experience with AWS and/or Azure including IAM networking encryption logging and monitoring services. Production experience with Kubernetes and containers including securing clusters and workloads at scale. Proficiency with infrastructure-as-code tools such as Terraform or CloudFormation and at least one scripting or programming language such as Python Go or Bash. Solid networking fundamentals including TCP/IP DNS HTTP/HTTPS TLS routing firewalls security groups/NACLs segmentation and troubleshooting tools such as tcpdump dig and Wireshark. Hands-on cloud networking experience with VPC/VNet design load balancing ingress controllers private connectivity service mesh technologies and zero-trust network patterns. Experience operating observability platforms such as Prometheus Grafana ELK/OpenSearch or Datadog and using telemetry to improve reliability and security outcomes. Working knowledge of application security including the OWASP Top 10 dependency and software supply-chain risk secrets hygiene and secure SDLC practices. Experience with security scanning and monitoring tools such as Snyk Trivy SonarQube Wiz Prisma Cloud Falco or equivalent platforms. Clear pragmatic communication skills with the ability to explain risk and trade-offs to engineers and leaders and influence without direct authority. Additional Skills Security certifications such as CISSP CKS OSCP AWS Certified Security - Specialty Azure security certifications or GIAC networking certifications such as CCNA or AWS Certified Advanced Networking - Specialty. Experience with multi-region highly available architectures disaster recovery and chaos engineering practices. Experience in payments fintech retail or another PCI DSS-regulated environment. Exposure to zero-trust architectures SIEM/SOAR platforms or internal security platforms and paved-road tooling. Contributions to open-source security tooling or active participation in the security community. Unleash your potential What you will be doing and owning Design build and operate secure CI/CD pipelines with integrated SAST DAST SCA secrets scanning and container image scanning making the secure path the easy path for product teams. Harden and automate AWS and/or Azure infrastructure using infrastructure-as-code with security policies enforced through OPA Sentinel or native policy engines. Own container and orchestration security across Docker and Kubernetes including image provenance runtime protection network policies and admission controls. Implement and tune cloud security posture management vulnerability management and threat detection capabilities and partner with engineering teams to drive findings through remediation. Build and maintain secure secrets management identity workload identity service mesh mTLS and least-privilege access patterns. Lead threat modeling and secure design reviews for new services and architectures partnering with product engineering early in the development lifecycle. Respond to security events and lead post-incident analysis improving detection alerting and runbooks after each incident. Design and manage cloud networking including VPC/VNet architecture subnetting routing NAT peering transit gateways private endpoints and hybrid connectivity. Operate edge and traffic-layer security including load balancers API gateways WAF DDoS protection CDN configuration DNS management and TLS certificate lifecycle/PKI automation. Implement GitOps-based delivery using Argo CD or Flux with Helm/Kustomize and progressive delivery patterns such as blue-green and canary releases with automated rollback. Build and operate observability capabilities across metrics logging tracing and alerting with defined SLOs and actionable low-noise alerts. Manage artifact repositories and software supply-chain controls including image registries SBOM generation artifact signing and provenance using technologies such as Sigstore/Cosign and SLSA. Drive capacity planning autoscaling and cloud cost optimization across compute storage and network layers without compromising security. Champion compliance-relevant engineering controls including PCI DSS and SOC 2 and automate evidence collection wherever possible. Mentor engineers on secure coding and operational security practices acting as a force multiplier rather than a gatekeeper. Interview Process Interview 1 Video Screen with Talent Acquisition Team Interview 2 Video interview with the Hiring Manager (via MS Teams) Interview 3 Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant please visit the US Department of Labor's website. Compensation Range $135.5K - $175K"
Toronto, Ontario, Canada
"Job Type Permanent Work Model Remote Reference code 134544 Primary Location Toronto ON All Available Locations Toronto ON Our Purpose At Deloitte our Purpose is to make an impact that matters. We exist to inspire and help our people organizations communities and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence empowers organizations to find imaginative ways of deploying capital enables fair trusted and functioning social and economic institutions and allows our friends families and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose we will make an impact that matters. Have many careers in one Firm. Enjoy flexible proactive and practical benefits that foster a culture of well-being and connectedness. Learn from deep subject matter experts through mentoring and on the job coaching Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? The “IDPS Cyber Automation Analyst” is to support and enhance our security operations while contributing to the development of automation and AI-driven capabilities. This role balances hands-on intrusion detection/prevention (IDPS) operations with emerging automation and scripting initiatives enabling gradual adoption of advanced (Agentic AI) security workflows. In this role you will Support the development of Agentic AI-driven workflows to enhance security operations and response capabilities Assist in designing and testing automated decision-making agents and tuning AI-enabled security agents for alert triage enrichment containment and response Collaborate with senior team members to identify use cases for AI-assisted threat detection and response Help integrate AI/automation capabilities into existing SOC and IDPS processes Evaluate and experiment with emerging AI security tools frameworks and platforms Contribute to building reusable automation playbooks and intelligent runbooks skills and actions that support security operations use cases Coordinate with enterprise-wide global teams to provide operational support and assist in installation configuration engineering administration and accreditation of documents/diagrams for the IDPS solutions life cycle. This may include replacements upgrades enhancements and new technology deployments. Continually improve the security posture of Deloitte network systems. Assists in incident reports of analysis methodology and results within internal and external teams. About The Team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients its communities and one another in ways not previously conceived. Enough About Us Let’s Talk About You Required Skills Bachelor’s University Degree and/or Undergraduate Diploma in Cybersecurity Information Technology Computer Science Engineering or equivalent experience 1-2 years’ experience working in security operations and security systems management. Demonstrated experience in developing agentic AI solutions and workflows in Cybersecurity and helping identify security use cases where AI agents can reduce manual effort. Good understanding of next-generation firewalls intrusion prevention systems common TCP/IP architecture information/network security principles operations and controls. Understanding the concepts for network detection and analysis along with supporting incident investigations and response Preferred Skills Knowledge of scripting API integrations automation and Agentic AI workflows Knowledge of Next-gen firewall technologies such as Palo Alto Checkpoint and Cloud Native Knowledge of Cloud Networking and IPS in Cloud Platforms (AWS/Azure etc.) is a plus Experience with Splunk (SIEM management tool) and incident response is a plus Familiarity with Python Java or similar technologies used to support security automations and integrations AI certifications such as Azure AI Fundamentals (AI 900) NVIDIA Agentic AI/LLM certification Industry-recognized security certifications are a plus (e.g. CompTIA Sec+ CompTIA CySA+ CEH ISC2 CC Checkpoint Certified Security Administrator (CCSA) Palo Alto Network Security Generalist/Next-Generation Firewall Engineer/PNCSA CCNA etc.) Total Rewards The salary range for this position is $58000 - $96000 and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions industries sectors targets and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions encourage personal wellness and support firm growth. Along with a competitive base salary and variable pay opportunities we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days some examples include $4000 per year for mental health support benefits a $1300 flexible benefit spending account firm-wide closures known as ""Deloitte Days"" dedicated days of for learning (known as Development and Innovation Days) flexible work arrangements and a hybrid work structure. Our promise to our people Deloitte is where potential comes to life. Be yourself and more. We are a group of talented people who want to learn gain experience and develop skills. Wherever you are in your career we want you to advance. You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams some change culture some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents and we are the place to develop a lasting network of friends peers and mentors. The next step is yours At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes but is not limited to people with disabilities candidates from Indigenous communities and candidates from the Black community in support of living our values creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations Inuit Métis). When you apply we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business while safeguarding your privacy and using AI responsibly. Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional treaty and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations Inuit and Métis Peoples who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people and we commit to fostering a relationship of respect collaboration and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability. IDPS Cyber Automation Analyst Deloitte Global Technology Posting Start Date 8/12/26 Job Type Permanent Work Model Remote Reference code 134544 Primary Location Toronto ON All Available Locations Toronto ON Our Purpose At Deloitte our Purpose is to make an impact that matters. We exist to inspire and help our people organizations communities and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence empowers organizations to find imaginative ways of deploying capital enables fair trusted and functioning social and economic institutions and allows our friends families and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose we will make an impact that matters. Have many careers in one Firm. Enjoy flexible proactive and practical benefits that foster a culture of well-being and connectedness. Learn from deep subject matter experts through mentoring and on the job coaching Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like? The “IDPS Cyber Automation Analyst” is to support and enhance our security operations while contributing to the development of automation and AI-driven capabilities. This role balances hands-on intrusion detection/prevention (IDPS) operations with emerging automation and scripting initiatives enabling gradual adoption of advanced (Agentic AI) security workflows. In this role you will Support the development of Agentic AI-driven workflows to enhance security operations and response capabilities Assist in designing and testing automated decision-making agents and tuning AI-enabled security agents for alert triage enrichment containment and response Collaborate with senior team members to identify use cases for AI-assisted threat detection and response Help integrate AI/automation capabilities into existing SOC and IDPS processes Evaluate and experiment with emerging AI security tools frameworks and platforms Contribute to building reusable automation playbooks and intelligent runbooks skills and actions that support security operations use cases Coordinate with enterprise-wide global teams to provide operational support and assist in installation configuration engineering administration and accreditation of documents/diagrams for the IDPS solutions life cycle. This may include replacements upgrades enhancements and new technology deployments. Continually improve the security posture of Deloitte network systems. Assists in incident reports of analysis methodology and results within internal and external teams. You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams some change culture some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents and we are the place to develop a lasting network of friends peers and mentors. The next step is yours At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes but is not limited to people with disabilities candidates from Indigenous communities and candidates from the Black community in support of living our values creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations Inuit Métis). When you apply we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business while safeguarding your privacy and using AI responsibly. Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional treaty and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations Inuit and Métis Peoples who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people and we commit to fostering a relationship of respect collaboration and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability."
Careers at IT Security Analyst II VC3 an innovative and growing IT services solution provider headquartered in Columbia SC is seeking to fill a Senior Cybersecurity Analyst role. They will be responsible for helping organizations to protect their infrastructure data people and customers and will work with the existing management and technical teams to be successful. Our People Our team members are collaborative positive and dedicated to mutual success. Transparency isn't just a buzzword here it's a commitment to open communication ensuring every voice is heard and valued. Guided by our core values — Passionately Curious Own It Go Beyond and Serve as One — we’re here to create something extraordinary together. Our Core Focus Our team members play a pivotal role in our focus Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise our team goes beyond conventional boundaries delivering tailored managed services and cybersecurity solutions to our clients. Your Growth We are a growth minded organization that prioritizes development offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious VC3 offers a dynamic learning environment emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward. Department Technology Operations Employment Type Full Time Location Canada - Remote Workplace type Fully remote Key Responsibilities Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards Translate complex Cyber Security concepts into actionable insights for clients ensuring alignment with their business priorities and enhancing their understanding of strategic security decisions. Oversee and prioritize security event monitoring and incident response queues ensuring swift and accurate triage to meet or exceed established SLAs/objectives. Develop and implement strategies to streamline incident response processes and improve resolution times. Conduct comprehensive analysis of system security and application logs to diagnose intricate faults identify subtle abnormal behaviors and refine false positive reduction techniques. Leverage advanced tools and techniques for sophisticated threat detection and analysis. Utilize and optimize a broad range of VC3 and client toolsets including advanced End Detection and Response (EDR) tools for in-depth investigation of alerts anomalies and building accurate timelines related to potential security compromises. Formulate and execute strategic approaches for investigating escalating containing and eradicating sophisticated malicious activities. Develop deliver and present detailed written and oral reports to clients teammates and management focusing on security trends metrics and strategic recommendations. Provide strategic input and recommendations for improving internal processes procedures and security practices based on industry trends and operational experience. Lead threat hunting activities and oversee special projects employing advanced methodologies to proactively identify and mitigate potential threats. Additional Responsibilities Advocate for and lead the adoption of innovative security solutions and methodologies within the organization. Collaborate with internal stakeholders to address changes in technologies practices and business activities that may impact security. Facilitate cross-departmental initiatives to enhance client security and mitigate threats. Maintain and update comprehensive documentation related to security operations threat analysis and incident management. Ensure timely and accurate communication with clients and internal teams reflecting changes and new findings effectively. Mentor and guide Security Analyst I team members providing support and sharing expertise to enhance their skills and knowledge. Lead by example in adhering to security best practices and take ownership of complex security issues leading escalation efforts to senior resources or specialized teams. Engage actively in team huddles L10 meetings and other collaboratively structured meetings. Review Tickets with Manager Attend company-based meetings as required Participate in the on-call rotation (1 week every ~ 1.5-2 months) Additional duties as required Skills Knowledge and Expertise Five or more years of work experience in information security risk management or related fields. One of the following certifications preferred CompTIA Security+ CompTIA CySA+ CCNA CEH SSCP or equivalent Advanced certifications such as Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) or Certified Risk & Information Security Controls (CRISC) are highly desirable. Practical knowledge of security technologies and tools including Firewalls IDS/IPS SIEM Identity and Access Management (IAM) remote working solutions and cloud technologies. Understanding of current and emerging threats countermeasures and organizational challenges in addressing these threats. Awareness of information security management frameworks and industry regulations (e.g. NIST ISO 27001 GDPR). Strong problem-solving and decision-making abilities with a capacity to analyze complex issues and develop effective solutions. Excellent verbal and written communication skills with the ability to present complex technical issues in a clear and simple format. Self-motivated detail orientated highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality Demonstrates effective communication skills both written and verbal Shows the ability to adapt and thrive in ambiguous or uncertain situations quickly assessing and navigating challenges. Additional Information You Will Want To Know Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Minimal travel required VC3 offers a comprehensive benefit package and 401K/RRSP company matching Thank you for your interest in VC3. We appreciate all applications however only those candidates selected for an interview will be contacted. About VC3 Inc. VC3 offers Managed IT Services Private Cloud Services Hosted VoIP Custom Web Applications SharePoint Consulting and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years but our focus has always stayed the same connect the best technologies with our experienced and talented engineers programmers web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results. We pride ourselves on making IT personal making IT easy and getting IT right. And it all starts with our talented team that is committed to raising the bar. Apply Now Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest Apply Now Department Technology Operations Employment Type Full Time Location Canada - Remote Workplace type Fully remote View all opportunities at VC3 Inc. Apply Now
Minnesota, United States
At Deckers Brands Together Every Step is a promise kept that every employee can bring their authentic self is valued and supported as a whole person at work and beyond. Together Every Step is how we continue to deliver exceptional business results experience an amazing place to work and have a positive impact on the communities and world around us. Job Title Principal Cloud Network Engineer Reports to Sr. Director Cloud and Engineering Location US – CA Remote Goleta Interested applicants must reside in one of the following approved states Arizona California Colorado Indiana Massachusetts Minnesota NewYork Oregon Pennsylvania Texas Utah Washington The Role As Principal Network Architect you are the visionary force behind Deckers Brands’ global connectivity. You will shape the future of our enterprise networking across cloud hybrid and on-premises environments setting the direction for secure scalable and resilient platforms that empower every corner of our business. Your expertise will drive innovation consistency and alignment across all technology domains ensuring our teams are connected protected and ready to grow. You’ll lead with authority establishing standards and governance that accelerate our journey toward a cloud-first agile and high-performing network landscape. This is your opportunity to make a lasting impact—transforming how Deckers connects collaborates and thrives. We celebrate diversityof your background your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work we are truly Better Together. Your Impact Architect and champion the enterprise networking strategy creating a foundation for seamless secure and scalable connectivity that powers Deckers’ global operations. Set and enforce the gold standard for network design policies and guardrails ensuring every connection is resilient efficient and aligned with our business goals. Lead enterprise-wide governance driving architecture reviews design approvals and operational rituals that foster compliance innovation and excellence across teams. Elevate operational resilience by assuring performance availability and recoverability of networking services in AWS OCI Azure and hybrid environments. Resolve high-impact connectivity challenges providing decisive technical leadership during critical incidents and implementing solutions that safeguard our business. Identify and eliminate bottlenecks risks and inefficiencies continuously improving service continuity observability and policy compliance. Define and deliver Infrastructure-as-Code automation and self-service networking capabilities empowering teams to innovate faster and more securely. Partner with cross-functional teams to translate vision into action driving adoption of automation Zero Trust principles and governed operating models that deliver measurable results. Inspire a culture of collaboration accountability and continuous improvement ensuring Deckers’ network is always ready for what’s next. Who You Are Experienced network architect with 12+ years in enterprise networking cloud networking cloud infrastructure engineering or related technical disciplines including principal-level accountability. Deep expertise defining and owning enterprise networking strategy across cloud hybrid and on-premises environments. Skilled in designing scalable cloud network architectures VPC structures subnetting strategies segmentation models and secure shared-services connectivity frameworks. Strong understanding of enterprise IPAM practices AWS IPAM CIDR allocation strategies address governance route management DNS architecture and cloud networking standards. Experienced in implementing Zero Trust networking principles secure access models cloud firewall integrations traffic inspection and cloud-native security architectures. Proficient in monitoring telemetry logging performance management service continuity disaster recovery and operational health of cloud networking services. Skilled in defining requirements standards and governance controls for cloud networking automation delivered through Terraform GitLab CI/CD APIs and policy-as-code. Advanced troubleshooting and analytical skills for diagnosing complex cloud networking routing connectivity segmentation performance DNS and hybrid integration issues. Demonstrated authority leading architecture review boards design governance standards management and exception processes. Proven experience setting multi-year roadmaps and leading cloud networking modernization initiatives. Strong collaboration communication and influence skills with the ability to mentor engineers and partner with cloud providers MSPs security organizations consulting partners and enterprise stakeholders. Bachelor’s degree in Computer Science Computer Engineering or equivalent AWS Advanced Networking Terraform Associate Cisco CCNP or CCNA certifications preferred. What We'll Give You – Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development reward success and to show our employees just how much they’re valued. Financial Planning and wellbeing - No matter what financial goals our employees have set we want to help them get there. Our plans provide powerful ways to protect income pay for expenses and invest in the future. Time away from work - Sometimes we need time away to be with family focus on our health or just simply recharge. Our plans support our employees’ needs to get out get healthy and come back stronger than ever. Extras discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs we offer a variety of cool extras Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development. Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play we aim to support a healthy lifestyle. $154700.00 - $208800.00 The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in Goleta California (Remote) Individual pay will be determined by location and additional factors including job related skills experience and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race color religion sex sexual orientation gender identity gender expression national origin age military or veteran status mental or physical disability medical condition and all the other beautiful parts of your identity.
Job Title Senior Wireless Engineer Location Remote India Experience 7+ years For 35 years WWT has been helping the world’s biggest brands dream big and build bigger. With 12000 amazing people in 42 countries we bring together digital strategy AI cybersecurity cloud and rock-solid infrastructure. We don’t just sell hardware—we design build and support everything our customers need to succeed. Oh and in 2025 we were ranked the 9th best place to work… so we must be doing something right. Key Responsibilities Design and deployment of on-premises and cloud-managed enterprise wireless solutions for customers across the Commercial Healthcare Government and Manufacturing verticals Design and deployment of advanced wireless solutions including voice real-time location services (RTLS) and outdoor mesh Design and deployment of wireless security solutions including rogue detection and WIDS/WIPS Produce RF designs perform RF assessments and troubleshoot wireless networks using spectrum analysis protocol analysis and packet capture Solid understanding and experience with wired networking protocols in support of wireless services (e.g. 802.1Q DHCP IP routing etc.) Solid understanding of AAA 802.1X and RADIUS as it pertains to enterprise wireless services Solid understanding of wireless QoS for wireless voice and media services Develop detailed network diagrams and low-level design documentation Required Skills & Qualifications Must have experience designing and deploying Juniper Mist wireless solutions Thorough understanding of the 802.11 protocol and amendments 5-7+ years' experience in wireless network engineering 5-7+ years' experience in wired network engineering Experience designing and deploying Cisco AireOS and IOS XE (Catalyst 9800) wireless solutions Experience designing and deploying Cisco Embedded Wireless Controller (EWC) Cisco Certification (CCNA CCNP Enterprise CCIE Enterprise) Ekahau Certification (ECSE Design ECSE Troubleshooting ECSE Advanced) Must have excellent communication skills writing skills and the ability to work with team members at all levels Preferred Skills Experience performing AireOS to IOS XE wireless migration Experience with Cisco Prime Infrastructure and DNA Center Experience performing Cisco Prime Infrastructure to DNA Center migrations Experience designing and deploying Cisco Meraki wireless solutions Experience designing and deploying Aruba AOS6 AOS8 and AOS10 Experience designing and deploying Aruba Instant including management with Central Experience performing Aruba AOS6 to AOS8 migrations Experience with Aruba AirWave and Aruba Central On-Premises Experience performing migration from one OEM to another CWNP Certification (CWNA CWSP CWAP CWDP CWNE) Aruba Certification (ACMA ACMP ACMX) Juniper Mist Certification (JNCIA-MistAI JNCIS-MistAI) Fortinet wireless experience is a bonus Cisco partner experience is a bonus Benefits The well-being of WWT employees is essential. So when it comes to our benefits package WWT has one of the best. We offer the following benefits to all full-time employees Health and Wellbeing Heath Dental and Vision Care Onsite Health Centers Employee Assistance Program Wellness program Financial Benefits Competitive pay Profit Sharing PF Plan with Company Matching NPS (National Pension Scheme) Life and Disability Insurance Tuition Reimbursement Paid Time Off PTO & Holidays Parental Leave Sick Leave Day of Caring for social responsibility Bereavement World Wide Technology is an Equal Opportunity Employer.
Massachusetts, United States
At Deckers Brands Together Every Step is a promise kept that every employee can bring their authentic self is valued and supported as a whole person at work and beyond. Together Every Step is how we continue to deliver exceptional business results experience an amazing place to work and have a positive impact on the communities and world around us. Job Title Principal Cloud Network Engineer Reports to Sr. Director Cloud and Engineering Location US – CA Remote Goleta Interested applicants must reside in one of the following approved states Arizona California Colorado Indiana Massachusetts Minnesota NewYork Oregon Pennsylvania Texas Utah Washington The Role As Principal Network Architect you are the visionary force behind Deckers Brands’ global connectivity. You will shape the future of our enterprise networking across cloud hybrid and on-premises environments setting the direction for secure scalable and resilient platforms that empower every corner of our business. Your expertise will drive innovation consistency and alignment across all technology domains ensuring our teams are connected protected and ready to grow. You’ll lead with authority establishing standards and governance that accelerate our journey toward a cloud-first agile and high-performing network landscape. This is your opportunity to make a lasting impact—transforming how Deckers connects collaborates and thrives. We celebrate diversityof your background your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work we are truly Better Together. Your Impact Architect and champion the enterprise networking strategy creating a foundation for seamless secure and scalable connectivity that powers Deckers’ global operations. Set and enforce the gold standard for network design policies and guardrails ensuring every connection is resilient efficient and aligned with our business goals. Lead enterprise-wide governance driving architecture reviews design approvals and operational rituals that foster compliance innovation and excellence across teams. Elevate operational resilience by assuring performance availability and recoverability of networking services in AWS OCI Azure and hybrid environments. Resolve high-impact connectivity challenges providing decisive technical leadership during critical incidents and implementing solutions that safeguard our business. Identify and eliminate bottlenecks risks and inefficiencies continuously improving service continuity observability and policy compliance. Define and deliver Infrastructure-as-Code automation and self-service networking capabilities empowering teams to innovate faster and more securely. Partner with cross-functional teams to translate vision into action driving adoption of automation Zero Trust principles and governed operating models that deliver measurable results. Inspire a culture of collaboration accountability and continuous improvement ensuring Deckers’ network is always ready for what’s next. Who You Are Experienced network architect with 12+ years in enterprise networking cloud networking cloud infrastructure engineering or related technical disciplines including principal-level accountability. Deep expertise defining and owning enterprise networking strategy across cloud hybrid and on-premises environments. Skilled in designing scalable cloud network architectures VPC structures subnetting strategies segmentation models and secure shared-services connectivity frameworks. Strong understanding of enterprise IPAM practices AWS IPAM CIDR allocation strategies address governance route management DNS architecture and cloud networking standards. Experienced in implementing Zero Trust networking principles secure access models cloud firewall integrations traffic inspection and cloud-native security architectures. Proficient in monitoring telemetry logging performance management service continuity disaster recovery and operational health of cloud networking services. Skilled in defining requirements standards and governance controls for cloud networking automation delivered through Terraform GitLab CI/CD APIs and policy-as-code. Advanced troubleshooting and analytical skills for diagnosing complex cloud networking routing connectivity segmentation performance DNS and hybrid integration issues. Demonstrated authority leading architecture review boards design governance standards management and exception processes. Proven experience setting multi-year roadmaps and leading cloud networking modernization initiatives. Strong collaboration communication and influence skills with the ability to mentor engineers and partner with cloud providers MSPs security organizations consulting partners and enterprise stakeholders. Bachelor’s degree in Computer Science Computer Engineering or equivalent AWS Advanced Networking Terraform Associate Cisco CCNP or CCNA certifications preferred. What We'll Give You – Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development reward success and to show our employees just how much they’re valued. Financial Planning and wellbeing - No matter what financial goals our employees have set we want to help them get there. Our plans provide powerful ways to protect income pay for expenses and invest in the future. Time away from work - Sometimes we need time away to be with family focus on our health or just simply recharge. Our plans support our employees’ needs to get out get healthy and come back stronger than ever. Extras discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs we offer a variety of cool extras Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development. Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play we aim to support a healthy lifestyle. $154700.00 - $208800.00 The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in Goleta California (Remote) Individual pay will be determined by location and additional factors including job related skills experience and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race color religion sex sexual orientation gender identity gender expression national origin age military or veteran status mental or physical disability medical condition and all the other beautiful parts of your identity.
Silver Spring, MD
"ActioNet is an IT service provider and solutions integrator headquartered in Vienna VA that works with the Federal Government and Department of Defense. ActioNet is seeking a Network Engineer to join an integrated team of Federal Employees and Contractors providing IT Infrastructure and IT Support Services to research teams and crews operating research vessels particularly when vessels are in port or docked. Location Silver Spring MD Work Schedule Hybrid – minimum 3 days per week onsite Salary Up to $140000 What’s in it for you? Opportunity to advance climate research efforts by providing and supporting enabling Information Technology. Join a dynamic team actively engaged in modernizing IT capabilities. Work in an environment undergoing a network modernization initiative including the transition from Cisco to Fortinet technologies. Professional growth opportunities with competitive salary and benefits. Join an organization consistently recognized as one of the best places to work. Duties and Responsibilities Assist in designing implementing and managing WAN infrastructure and related processes. Provide production support for network infrastructure including day-to-day operations monitoring troubleshooting and problem resolution. Provide second-level problem identification diagnosis and resolution for network-related issues. Configure maintain and troubleshoot network hardware and software in accordance with approved designs and implementation plans. Support the transition and modernization of network infrastructure including the customer's migration from Cisco to Fortinet technologies. Assist with the configuration deployment and troubleshooting of Fortinet network and security solutions. Support the dispatch and coordination of circuit and hardware vendors involved in problem resolution. Support escalation activities and communicate network status and issues to agency management and internal customers. Assist senior Network Engineers in developing and implementing new network solutions. Assist Systems Engineers with implementation activities providing ""smart hands and eyes and ears"" for remote team members. Schedule install configure and test system software and hardware in environments with limited network connectivity. Troubleshoot and resolve technical problems involving network hardware software connectivity and related infrastructure. Monitor and maintain network licenses subscriptions warranties and maintenance agreements. Support network operations in LAN WAN VPN Wi-Fi and other communications environments. Document network configurations troubleshooting activities and implemented solutions. Basic Qualifications 4+ years of experience supporting the installation implementation troubleshooting and maintenance of enterprise-wide WAN and LAN environments. Hands-on experience configuring supporting and troubleshooting network infrastructure and commonly used network protocols. Experience with network hardware communications protocols and network architectures. Fortinet experience strongly preferred particularly candidates who have supported or participated in a Cisco-to-Fortinet migration or network modernization effort. Demonstrated understanding of commonly used network protocols and proven experience configuring supporting and troubleshooting network infrastructure. Training and/or certifications in ITIL vendor-specific networking technologies CompTIA or similar areas. Bachelor's degree in IT or a related field from an accredited college or university is preferred. Qualified candidates must possess or be eligible to obtain and maintain a Secret Security Clearance. Preferred Qualifications Hands-on experience with Fortinet technologies including FortiGate firewalls and related Fortinet security/networking solutions. Experience supporting Cisco-to-Fortinet migrations upgrades or replacement initiatives. Fortinet certifications such as + Fortinet Certified Professional (FCP) + Fortinet Certified Solution Specialist (FCSS) Additional networking/security certifications such as CCNA CCNP Security+ CASP+ CISSP or equivalent. ActioNet is a CMMI-DEV Level 4 CMMI-SVC Level 4 ISO 20000 ISO 27001 ISO 9001 HDI-certified woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering Cloud Solutions Cyber Security and IT Managed Services. With 24+ years of stellar past performance ActioNet is the premier Trusted Innogrator! Why ActioNet? At ActioNet our Passion for Quality is at the heart of everything we do We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters We are committed to our customers by driving and sustaining Service Delivery Excellence We are committed to give back to our community help others and make the world a better place for our next generation ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety security health and well-being of our nation. What's in It For You? As an ActioNeter you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers employees and our communities. We give you the tools to be successful all you need to do is bring your best ideas your energy and a desire to develop your skills experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status."
Fort Belvoir, VA
WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies municipalities and Government agencies. Headquartered in Dayton OH our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title IAM Access Management Analyst Location Fort Belvoir VA (on-site) Supporting The Defense Logistics Agency (DLA) Top Secret Security Clearance Overview CompTech is seeking a motivated and detail-oriented IAM Access Management Analyst to support the Defense Logistics Agency (DLA). This role is ideal for an IT support professional with strong troubleshooting skills customer service experience and a security-focused mindset who thrives in mission-critical environments supporting national defense operations. Work Scope The IAM Access Management Analyst will provide technical support to end users for system access account management hardware/software issues and connectivity problems while ensuring compliance with DoD cybersecurity requirements and access control procedures. This individual will serve as a frontline resource supporting users across secure enterprise environments and coordinating with infrastructure cybersecurity and operations teams to resolve technical issues efficiently and professionally. This role offers the opportunity to support critical defense missions in a highly collaborative fast-paced and security-focused environment. Key responsibilities include Provide technical support to end users for computer application system device account access and hardware-related issues Troubleshoot and resolve technical issues of moderate complexity involving user access authentication connectivity and system functionality Respond to support requests via phone E-Mail ticketing systems and online support tools Document track and monitor incidents and requests using applicable systems and tools Coordinate with internal teams and technical departments to resolve user issues and escalations Support identity and access management processes in accordance with DoD security policies and procedures Troubleshoot connectivity issues related to remote access user authentication and network access Maintain professionalism and customer service excellence while supporting users in high-pressure environments Follow established procedures for incident response account provisioning and issue escalation Assist with maintaining accurate documentation and knowledge base materials Knowledge Skills and Certification Requirements Minimum two (2) years of experience in a customer service or technical support role Minimum one (1) year of experience in a help desk or IT support environment Experience supporting enterprise users in secure or regulated environments preferred Experience working with ticketing systems and incident tracking tools preferred Candidates must possess an active DoD 8140 IAT-Level II compliant certification including one of the following Security+ CE CySA+ SSCP CASP+ CE CCNA Security CND GSEC GICSP CISA CISSP (or Associate) GCED GCIH CCNP Security Security Clearance Requirements Top-Secret Salary $70k - $75k benefits PTO 401k+matching Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values Commitment Innovation and Customer Satisfaction. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability or status as a protected veteran. If you require assistance or an accommodation due to a disability please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible.
College Park, Maryland, United States
About IonQ IonQ Inc . [NYSE IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing networking sensing and security. IonQ’s newest generation of quantum computers the IonQ Tempo is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery materials science financial modeling logistics cybersecurity and defense. In 2025 the company achieved 99.99% two-qubit gate fidelity setting a world record in quantum computing performance Headquartered in College Park Maryland IonQ has operations in California Colorado Massachusetts Tennessee Washington Italy South Korea Sweden Switzerland Canada and the United Kingdom. Our quantum computing services are available through all major cloud providers while we also meet the needs of networking and sensing customers across land sea air and space. IonQ is making quantum platforms more accessible and impactful than ever before. We are seeking a highly motivated and versatile Senior IT Administrator to be the dedicated on-site IT presence for our College Park office and the primary technical resource for two nearby satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum including end-user helpdesk A/V management networking and critical project work. Responsibilities Onsite IT Operations and End-User Support Primary Technical Liaison Serve as the dedicated primary technical point of contact for the main College Park office providing scheduled expert support visits to two satellite lab locations in the region. Helpdesk & Desktop Support Deliver hands-on Level 2 support specializing in the timely diagnosis and resolution of all hardware software connectivity and printer issues for local staff. Asset Lifecycle Management Own the complete local IT inventory lifecycle including the provisioning maintenance and retirement of all end-user hardware (laptops monitors peripherals) while ensuring continuous stocking of essential IT supplies. Lab Equipment Support Provide dedicated operational and technical support for IT equipment within critical laboratory environments. A/V Management Manage the setup operation and ongoing support of all conference room A/V equipment and provide reliable on-the-spot support for meetings and occasional company-wide events. Lab Infrastructure & Configuration Management (SDE/Automation Focus) Lab Workstation Management Serve as the primary contact for lab IT support. This includes setting up new lab workstations (imaging and baseline) deploying standard configurations via playbooks and maintaining a test workstation for pre-production changes. Data Access & Networking Set up permissions for lab workstations to securely access IonQ data (e.g. shared drive Confluence). Assist with deploying necessary lab network services (e.g. DNS server Synology/shared drive configuration). Routine Maintenance Coordinate and perform routine maintenance including monthly software updates and reboots for lab workstations in coordination with research teams. Documentation Update and write guides for recurring lab IT tasks (e.g. remote connection SSH file sharing). Network and Infrastructure Assistance Local Network Troubleshooting Perform foundational network troubleshooting for common issues related to VPNs switches firewalls and wireless access points (APs). Escalation & Liaison Serve as the local technical liaison escalating complex network issues to the core engineering teams and coordinating local efforts. Physical Deployment Assist the network engineering team with the physical installation and de-installation of networking gear (e.g. racking/stacking switches and deploying APs). Strategic Projects and M&A Integration Corporate Projects Actively participate in assigned internal corporate IT projects such as system upgrades security initiatives and documentation/process standardization improvements. Remote Site Deployment Travel occasionally to new or acquired satellite locations to execute the foundational installation of desktops networking gear and audio/visual equipment. You would be a good fit with 6+ years of experience in a System Administrator Desktop Support or Helpdesk role. Demonstrable experience providing hands-on end-user technical support in a corporate environment. Proficiency with Windows Linux and macOS operating systems. Experience administering SAML-based SaaS Apps (Okta Entra Jumpcloud). Supporting cloud-based productivity applications (M365 Google Workspace). Solid understanding of basic networking concepts (TCP/IP DHCP DNS) and experience with basic troubleshooting of network devices (switches firewalls Wi-Fi). Experience with A/V setup and support for modern video conferencing solutions (e.g. Zoom Rooms Google Meets Microsoft Teams Rooms). Strong organizational skills and experience with inventory management and asset tracking. Excellent written and verbal communication skills with a focus on customer service and clear technical documentation. Must be able to work on-site full-time in the College Park office. You would be a great fit with Experience in a rapidly growing environment or a technology-focused company. Certifications such as CompTIA Network+ CompTIA Security+ or Cisco Certified Network Associate (CCNA) are a plus. Demonstrable experience with Configuration Management tools (e.g. Ansible Puppet Chef) or scripting/automation (e.g. Python Bash). Experience in a rapidly growing technology-focused company or lab environment. Prior experience supporting research or engineering teams with custom lab software. Keep lab playbooks up to date and evaluate replacements for existing Ansible playbooks used for setting up new workstations and developer desktops. Interface with the security team to ensure compliance. Prior experience with IT support for M&A activity. Location This role will be based in our College Park office and may require after-hours support. Travel Up to 10% Job ID 1188 The approximate base salary range for this position is $107123 $140251 . The total compensation package includes base bonus and equity. Compensation will vary based on individual factors such as education qualifications and experience of the final candidate(s) specific office location and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical dental and vision plans matching 401(k) unlimited PTO and paid holidays parental/adoption leave legal insurance and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ we believe in fair treatment access opportunity and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy productivity and respect. We are dedicated to creating an environment where individuals can feel welcomed respected supported and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race religion ancestry physical and/or mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g. U.S. citizen U.S. national U.S. permanent resident or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work obtaining any necessary license and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization and similarly you may not qualify for government contracts work that requires U.S. Persons and IonQ may decline to proceed with your application on those bases alone. Accordingly we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission we encourage you to apply!
Washington, DC
Electrosoft Services LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty we also focus on ICAM Zero Trust digital engineering and transformation and enterprise AI and intelligent automation. We always seek to delight our customers so we retain highly qualified employees and offer them meaningful work growth opportunities and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together fun group activities ranging from escape rooms to miniature golf and much much more. If we’ve described you and your dream workplace please apply and share in the many benefits and opportunities we offer. Infrastructure Engineer - Field Systems Support - (PIPELINE) Position Summary The Infrastructure Field Systems Support Engineer provides hands-on technical support for HHS Office of Information Security systems located at remote and field sites. This role supports security tools supporting infrastructure client computer systems servers workstations switches KVM/console devices APC/rack management devices and related network/security equipment. The engineer is responsible for inventory installation replacement troubleshooting upgrades preventative maintenance ticket response field dispatch system documentation and coordination with STIM technical teams federal stakeholders OPDIV points of contact and logistics/inventory staff. The role requires strong field support experience network troubleshooting capability disciplined documentation and the ability to operate in a federal cybersecurity environment. Responsibilities and Duties Field Systems Support Provide on-site hands-on support for systems and devices at remote OPDIV HC3 TICAP data center and Cybersecurity Operations locations. Support inventory installation replacement troubleshooting upgrade and maintenance of field systems and supporting infrastructure. Install configure test operate and maintain servers workstations switches KVM/console devices APC rack management devices data center rack equipment and other field infrastructure components. Diagnose and resolve system errors hardware failures client connectivity issues network performance issues VPN problems LAN/WAN connectivity issues and other field-related IT/network problems. Escalate complex technical issues to senior STIM infrastructure network security tools or engineering teams when appropriate. Ticket Response and Dispatch Acknowledge assigned tickets within 30 minutes while on duty and not in transit. Maintain readiness for emergency dispatch or urgent field support situations. Dispatch to Washington DC Metro area sites within one hour of notification while on duty when required. Provide scheduled annual or ad hoc support for locations such as Albuquerque NM and Shelbyville KY as directed. Provide clear status updates repair timelines and escalation information to STIM federal staff contract staff and OPDIV points of contact. Installation Maintenance and Upgrades Conduct system upgrades software/firmware updates patching preventative maintenance and lifecycle refresh activities. Support installation and configuration of networking security and server equipment within OPDIV enclaves. Ensure installations and configurations comply with STIM requirements Government standards organizational SOPs NIST guidance CIS controls and DISA STIG requirements where applicable. Asset Inventory and Site Coordination Update asset and inventory logs for field systems and components in coordination with logistics and inventory personnel. Ensure field support tools replacement parts software and equipment are properly inventoried tracked maintained and available for field operations. Maintain and update current site point-of-contact lists access procedures and site-specific support instructions. Coordinate directly with HHS OPDIV designated points of contact to understand local technical requirements limitations access procedures and operational constraints. Documentation and Customer Support Maintain detailed documentation for system designs configurations field procedures troubleshooting steps site access requirements maintenance actions and service records. Develop and update field support SOPs system diagrams rack/equipment information and configuration documentation as required. Provide effective customer communication and explain technical issues clearly to both technical and non-technical stakeholders. Deliver basic user training on installed systems new features or field support procedures when requested. Basic Qualifications Bachelor’s degree in information systems ComSci/CIS/InfoSec/IT or related discipline. Minimum of 8+ years of IT field support infrastructure support network support or systems administration experience or an equivalent combination of education certifications and demonstrated technical experience. Hands-on experience supporting network infrastructure including firewalls routers switches LAN WAN VPN wireless networks and field/site connectivity. Experience installing configuring maintaining and troubleshooting servers workstations switches rack management devices client systems and peripheral infrastructure. Experience supporting remote sites data centers government facilities or distributed enterprise environments. Ability to diagnose and resolve hardware failures system errors performance issues LAN/WAN connectivity problems VPN issues and throughput/performance problems. Ability to participate in a 24/7/365 on-call rotation. Strong documentation customer service communication and problem-solving skills. Ability to work independently in the field while coordinating with remote engineering network security logistics and federal stakeholder teams. Preferred Certifications CompTIA A+ CompTIA Network+ CompTIA Security+ Cisco CCNA or equivalent networking certification Microsoft VMware Linux data center or security-related certifications ITIL Foundation Electrosoft is an Equal Opportunity Employer/Veterans/Disabled
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