"Xcelerate Solutions seeks a Business Analyst (BA) to play a critical role in the modernization development enhancement and maintenance of our secure enterprise IT platform. Operating under established performance work standards the successful candidate will serve as the primary liaison between business stakeholders mission owners and the technical software development team. This position requires an analytical professional who can translate complex business needs and user requirements into clear actionable technical specifications. The candidate will work closely within an Agile/Scrum environment ensuring that the software solutions delivered align with strategic objectives user expectations and compliance frameworks. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry. Location Remote Key Responsibilities In accordance with program performance standards the Business Analyst will perform the following duties Requirements Engineering & Backlog Management Collaborate with stakeholders to gather analyze and document business functional and technical requirements. Translate high-level business goals into detailed Epic descriptions User Stories and clear measurable Acceptance Criteria using Agile tools (e.g. Jira Azure DevOps). Facilitate backlog grooming story mapping and prioritization sessions with Product Owners and development teams. Ensure all requirements are fully mapped to system capabilities technical constraints and quality assurance test cases. Stakeholder Engagement & Collaboration Act as a key interface and trusted advisor between non-technical stakeholders and the engineering team to clarify functional objectives. Conduct interviews workshops and focus groups to elicit requirements and understand business workflows. Prepare and deliver presentations live system demonstrations and walk-throughs of system capabilities to diverse audiences. System Analysis & Process Modeling Analyze existing business processes (""as-is"") and design optimized modernized workflows (""to-be""). Create system diagrams process flows data models and use-case scenarios to guide development and architectural decisions. Identify gaps risks and bottleneck areas in existing workflows and propose technical or operational solutions. Software Quality Assurance & Compliance Support User Acceptance Testing (UAT) by drafting test scenarios coordinating testing sessions with end-users and validating that delivered features meet defined acceptance criteria. Ensure that functional requirements respect accessibility benchmarks (Section 508 / WCAG compliance) and cybersecurity protocols. Maintain comprehensive system documentation including user manuals release notes training materials and standard operating procedures (SOPs). Required Qualifications Education Bachelor’s degree in Business Administration Information Systems Computer Science or a related field (equivalent professional experience may be considered). Experience + Minimum of 5+ years of professional experience as a Business Analyst or Systems Analyst in an enterprise software development environment. + 3+ years of experience working within an Agile (Scrum/Kanban) framework. Technical & Analytical Skills + Proficient in Agile project management and collaboration tools specifically Jira and Confluence (or Azure DevOps equivalents). + Strong expertise in business process mapping modeling and diagramming tools (e.g. Microsoft Visio Lucidchart Miro). + Basic familiarity with SQL to query databases for data analysis validation and reporting. Soft Skills + Exceptional written and verbal communication skills with a proven ability to bridge the gap between technical developers and non-technical stakeholders. + Strong negotiation facilitation and conflict-resolution skills. Preferred Qualifications Professional certifications in business analysis or agile frameworks (e.g. Certified Business Analysis Professional (CBAP) PMI-PBA Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)). Experience working on federal IT projects defense systems or large-scale legacy modernization initiatives. Familiarity with user experience (UX) principles wireframing tools (e.g. Figma Balsamiq) and Section 508 accessibility standards. Experience utilizing reporting or business intelligence tools (e.g. Power BI Tableau). Certifications To support compliance and operational standards within our secure environment candidates must meet the following baseline requirements Cybersecurity Baseline Certification (Preferred) An active DoD 8570.01-M / DoD 8140 baseline certification (or higher) is highly preferred to facilitate direct system and network access. Acceptable certifications include CompTIA Security+ CE Systems Security Certified Practitioner (SSCP) Certified Information Systems Auditor (CISA) Professional Certifications (Preferred but not required) Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Certified Scrum Master (CSM) or Professional Scrum Master (PSM I) Security & Clearance Requirements Due to the secure nature of the enterprise environment and associated federal mandates Work Status Allowable U.S. citizenship Minimum Clearance to Start Public Trust or Favorably Adjudicated Secret Clearance Compliance Must strictly adhere to government cybersecurity policies operations security (OPSEC) requirements and system access regulations. About Xcelerate Solutions Founded in 2009 and headquartered in McLean VA Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the top DC Metro employers! Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race color national origin religion age equal pay disability veteran status sex sexual orientation gender identity genetic information or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals Xcelerate Solutions provides reasonable accommodation if needed because of an applicant's or an employee's disability. Pay Transparency Notice Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant."
New York, New York, United States
About the Role iCapital is seeking a motivated and detail-oriented Associate Business Process Analyst UiPath Developer to join our Intelligent Automation team. The ideal candidate will combine solid business analysis skills with hands-on UiPath development experience to identify design build and deploy Robotic Process Automation (RPA) solutions that drive operational efficiency across the organization. Responsibilities Engage with business stakeholders toidentify document and prioritize automation opportunities. Conduct process discovery workshops and prepare detailed Process Definition Documents (PDDs). Perform AS-IS and TO-BE process mapping calculate ROI and feasibility for automation candidates. Translate complex business requirements into clear functional specifications for development. Design develop test and deploy automated workflows using UiPath Studio (REFrameworkpreferred). Build attended and unattended automation bots using UiPath Orchestrator for scheduling and monitoring. Integrate RPA solutions with enterprise systems including ERP CRM and legacy applications. Conduct unit testing UAT support and defect resolution throughout the development lifecycle. Maintain and enhance existing automations to address process changes or system upgrades. Maintain comprehensive technical documentation including Solution Design Documents (SDDs) andrunbooks. Adhere toCoE standards coding conventions and change management procedures. Participate in code reviews and contribute to continuous improvement of development best practices. Qualifications Bachelor's degree incomputer science information systems business administration or related field 3+years of hands-on experience in business process analysis or RPA development Proficiency in UiPath Studio UiPath Orchestrator and UiPath Assistant Experience developing automation usingREFramework and exception-handling best practices Solid understanding of process analysis methodologies (BPMNswimlane diagrams value stream mapping) Familiar with at least one enterprise platform(SAP Salesforce or ServiceNow) Working knowledge of SQL Excel automation and APIand web service integrations. Strong analytical problem-solving and verbaland written communication skills UiPath Certified RPA Associate (UiAR) or UiPath Certified Advanced RPA Developer (UiARD) Experience with AI/ML capabilities in UiPath (Document Understanding AI Fabric Action Center) Exposure to process mining tools such as UiPath Process Mining orCelonis Agileand Scrum project experience CBAP or PMI-PBA certification is a plus Problem solving and analytical thinking Communication and stakeholder management Attention to detail Team collaboration Adaptability and learning agility UiPath automation tools AWS cloud services Python VB.NET/C API integrations SQL databases Git Docker JIRA Confluence REST/SOAP services and Postman Microsoft Power Platform Process Mining (UiPath/Celonis) Benefits The base salary range for this role is $100000 to $150000. iCapital offers a compensation package which includes salary equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan generously subsidized healthcare with 100% employer paid dental vision telemedicine and virtual mental health counseling parental leave and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday with the flexibility to work remotely on Friday. For additional information on iCapital please visit https//www.icapitalnetwork.com/about-us Twitter @icapitalnetwork LinkedIn https//www.linkedin.com/company/icapital-network-inc Awards Disclaimer https//www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Greenwich, Connecticut, United States
About the Role iCapital is seeking a motivated and detail-oriented Associate Business Process Analyst UiPath Developer to join our Intelligent Automation team. The ideal candidate will combine solid business analysis skills with hands-on UiPath development experience to identify design build and deploy Robotic Process Automation (RPA) solutions that drive operational efficiency across the organization. Responsibilities Engage with business stakeholders toidentify document and prioritize automation opportunities. Conduct process discovery workshops and prepare detailed Process Definition Documents (PDDs). Perform AS-IS and TO-BE process mapping calculate ROI and feasibility for automation candidates. Translate complex business requirements into clear functional specifications for development. Design develop test and deploy automated workflows using UiPath Studio (REFrameworkpreferred). Build attended and unattended automation bots using UiPath Orchestrator for scheduling and monitoring. Integrate RPA solutions with enterprise systems including ERP CRM and legacy applications. Conduct unit testing UAT support and defect resolution throughout the development lifecycle. Maintain and enhance existing automations to address process changes or system upgrades. Maintain comprehensive technical documentation including Solution Design Documents (SDDs) andrunbooks. Adhere toCoE standards coding conventions and change management procedures. Participate in code reviews and contribute to continuous improvement of development best practices. Qualifications Bachelor's degree incomputer science information systems business administration or related field 3+years of hands-on experience in business process analysis or RPA development Proficiency in UiPath Studio UiPath Orchestrator and UiPath Assistant Experience developing automation usingREFramework and exception-handling best practices Solid understanding of process analysis methodologies (BPMNswimlane diagrams value stream mapping) Familiar with at least one enterprise platform(SAP Salesforce or ServiceNow) Working knowledge of SQL Excel automation and APIand web service integrations. Strong analytical problem-solving and verbaland written communication skills UiPath Certified RPA Associate (UiAR) or UiPath Certified Advanced RPA Developer (UiARD) Experience with AI/ML capabilities in UiPath (Document Understanding AI Fabric Action Center) Exposure to process mining tools such as UiPath Process Mining orCelonis Agileand Scrum project experience CBAP or PMI-PBA certification is a plus Problem solving and analytical thinking Communication and stakeholder management Attention to detail Team collaboration Adaptability and learning agility UiPath automation tools AWS cloud services Python VB.NET/C API integrations SQL databases Git Docker JIRA Confluence REST/SOAP services and Postman Microsoft Power Platform Process Mining (UiPath/Celonis) Benefits The base salary range for this role is $100000 to $150000. iCapital offers a compensation package which includes salary equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan generously subsidized healthcare with 100% employer paid dental vision telemedicine and virtual mental health counseling parental leave and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday with the flexibility to work remotely on Friday. For additional information on iCapital please visit https//www.icapitalnetwork.com/about-us Twitter @icapitalnetwork LinkedIn https//www.linkedin.com/company/icapital-network-inc Awards Disclaimer https//www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Olympia, Washington, United States
About This Opportunity AG Consulting Partners is seeking an experienced Business Analyst Consultant to support a public sector client focused on Medicaid eligibility compliance and modernization initiatives. This consultant will play a critical role in analyzing regulatory requirements documenting business processes supporting technology implementations and helping ensure continued compliance with evolving federal Medicaid regulations. This is an opportunity to work at the intersection of policy operations and technology while partnering with stakeholders across compliance legal program operations quality assurance and technical teams to deliver large-scale eligibility system enhancements. This is a 8-month consulting engagement. We are able to provide W2 base salary & benefits through AGCP for those based in WA state however we are also able to partner with professionals interested in 1099 contracting/LLC engagements for opportunities. Please see the salary range listed at the bottom of the JD for more information. Work Location Flexibility This engagement is primarily remote however candidates must be located in Washington State and be available to travel occasionally to Olympia WA for in-person meetings workshops and stakeholder sessions as needed throughout the project. As a Business Analyst Consultant for AG Consulting Partners a typical day might include the following Analyzing federal legislation CMS guidance and Medicaid eligibility policies to determine business and system impacts Documenting current-state and future-state business processes workflows and operational procedures Facilitating requirements gathering sessions with business stakeholders subject matter experts and technical teams Developing business requirements documents (BRDs) functional requirements user stories and acceptance criteria Creating process maps workflow diagrams decision trees business rules and impact assessments Identifying operational reporting policy and technology impacts associated with regulatory changes Supporting implementation efforts related to eligibility determinations renewals verifications and compliance reporting Participating in Agile ceremonies and collaborating with Product Owners and project leadership to prioritize requirements Developing business test scenarios and supporting User Acceptance Testing (UAT) Reviewing test results validating system functionality and assisting with defect triage and resolution Maintaining requirements traceability from policy interpretation through implementation and testing Identifying process improvement and automation opportunities that improve efficiency and reduce administrative burden This job is for you if You enjoy solving complex business problems and translating ambiguity into actionable solutions. You are naturally curious and enjoy understanding how policy people process and technology work together. You can communicate effectively with technical teams business stakeholders and executive leadership. You thrive in highly regulated environments where attention to detail matters. You are comfortable facilitating conversations asking thoughtful questions and driving alignment across diverse stakeholder groups. You can balance multiple priorities while maintaining strong organization and documentation practices. You enjoy process improvement work and are passionate about finding opportunities to streamline operations. You are collaborative adaptable and capable of navigating change in a fast-paced project environment. Requirements You have Bachelor s degree in Business Administration Public Administration Health Administration Information Systems or a related field 5+ years of business analysis experience supporting complex business or technology initiatives Experience gathering documenting and managing business and functional requirements Experience facilitating workshops stakeholder meetings and requirements sessions Experience creating business process maps workflows use cases and requirements documentation Experience supporting system implementation modernization or transformation projects Experience participating in User Acceptance Testing (UAT) test planning and validation activities Strong understanding of business process analysis methodologies and requirements elicitation techniques Experience working within Agile and Scrum environments Proven ability to analyze complex business processes and develop practical recommendations Excellent written and verbal communication skills Experience working with cross-functional stakeholders including business compliance legal operations and technical teams You might also have Experience supporting Medicaid eligibility systems healthcare benefits programs or other public assistance programs Knowledge of Medicaid eligibility policies federal regulations CMS guidance and compliance requirements Experience interpreting federal or state policy requirements and translating them into operational or system requirements Experience with requirements traceability matrices gap analyses business rules documentation and impact assessments Experience supporting public sector or government clients Lean Continuous Improvement or process optimization experience Experience with change management and organizational readiness activities Prior experience supporting compliance-driven technology implementations CBAP CCBA PMI-PBA Scrum Agile or related certifications Benefits About Us AG Consulting Partners Inc. is a Redmond-based boutique consulting firm. Our mission is to embrace the entrepreneurial spirit to relentlessly deliver an exceptional experience and results for our people and our clients. We put our people first. Our excellent benefits to full-time employees include medical dental vision PTO 401K matching education reimbursement community and philanthropic events and flexible career paths. We’re humbled to be consistently acknowledged by local and national organizations for our success including Consulting Magazine Puget Sound Business Journal and Inc. 5000. We look forward to welcoming you to our team of amazing consultants and partners! Learn more about our firm at https//agconsultingpartners.com The compensation for this position is tailored to reflect your unique skill set relevant experience and the current dynamics of the job market. We strive to ensure that our compensation package is competitive and fair taking into account various factors to provide a rewarding opportunity for our team members. Note Applicants must be authorized to work for any employer in the U.S. We are unable to provide assistance or sponsorship for employment Visas and Visa extensions at this time. The compensation for this position is tailored to reflect your unique skill set relevant experience and the current dynamics of the job market. We strive to ensure that our compensation package is competitive and fair taking into account various factors to provide a rewarding opportunity for our team members. The W2 annual salary range for this role is $110000 - 145000 in addition to our comprehensive benefits package. If you re open to 1099 contracting/LLC engagement for this role the compensation range is $130000-175000 (benefits not included).
ELLKAY started out providing connectivity solutions to laboratories and within a few years grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems healthcare IT vendors ambulatory practices health plans and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today ELLKAY remains true to our core values building strong partner relationships and offering unparalleled service and support while providing innovative scalable solutions to the challenges our customers face in today’s data-rich world. ELLKAY's experience customer-focused approach and reputation for innovation speed and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job Description The ePMO Strategy & Intelligence Analyst supports the translation of enterprise strategy into measurable operational goals performance insights and cross-functional initiatives across Delivery. This role works at an enterprise level partnering with leadership to understand strategic priorities define the operational objectives required to support those priorities and evaluate whether projects programs resources and performance are aligned with the organization’s long-term direction. The analyst combines strategic planning business intelligence project management knowledge and executive communication to connect organizational vision with measurable execution. This individual independently leads complex initiatives analyzes enterprise performance identifies risks and gaps and provides clear recommendations that support informed decision-making. Essential Duties & Responsibilities Enterprise Strategy & Performance Translate enterprise strategy into measurable operational goals KPIs and initiatives. Evaluate project program financial and operational performance against enterprise priorities. Identify gaps risks dependencies and opportunities that may affect strategic outcomes. Recommend priorities and actions based on enterprise value risk financial impact and strategic alignment. Maintain an enterprise-wide perspective across business lines and functions. Business Intelligence & Analytics Analyze portfolio operational financial and performance data to identify trends and support decision-making. Develop data models SQL queries dashboards scorecards and executive reporting. Perform trend variance gap impact and scenario analysis. Connect operational performance to strategic goals and business outcomes. Translate data into clear actionable recommendations for leadership. Enterprise Planning & Program Leadership Partner with leaders to define operational goals success measures milestones and execution plans that support strategic priorities. Independently lead complex cross-functional initiatives from planning through implementation and outcome validation. Coordinate stakeholders dependencies risks and decisions across multiple business areas. Maintain initiative momentum and accountability with limited day-to-day oversight. Identify barriers early and escalate when executive direction or prioritization is required. Enterprise Work Management Strategy Define how strategic goals enterprise initiatives and measurable outcomes should connect across the organization’s work-management framework Use Asana and other enterprise data sources to evaluate alignment between strategic priorities active initiatives dependencies and expected outcomes. Identify gaps in enterprise visibility that limit leadership’s ability to measure progress understand risk or make informed decisions. Establish business and analytical requirements needed to improve strategic planning portfolio visibility and performance measurement. Recommend enterprise-level approaches for connecting goals initiatives milestones and performance indicators across business lines. Evaluate whether the organization’s work-management practices provide sufficient information to support strategic decision-making and executive reporting. Executive Decision Support Prepare concise executive recommendations that communicate performance strategic impact risks financial or resource considerations options and decisions required. Translate complex operational and analytical findings into clear business narratives. Model scenarios and evaluate alternative approaches to support leadership decisions. Present objective data-supported recommendations and appropriately challenge assumptions Qualifications Bachelor’s degree required or 7-10 years related experience. 5+ years of experience in strategic analysis business intelligence enterprise planning project/program management PMO/ePMO analytics or related enterprise functions. Demonstrated experience translating strategic priorities into measurable operational objectives or initiatives. Experience independently leading enterprise-level or cross-functional programs. Experience analyzing project financial operational and performance data to support executive decisions. Experience developing strategic KPIs executive dashboards scorecards or performance reporting. Experience presenting complex findings and recommendations to senior or executive leadership. Advanced Asana experience is strongly preferred. PMP PMI-PBA Power BI Lean Six Sigma or similar certification preferred. Bachelor’s degree in business administration Business Analytics Strategy Information Systems Data Analytics Project Management or a related field or equivalent relevant experience. Skills Strong strategic and enterprise-level thinking. Ability to translate organizational strategy into measurable operational goals and initiatives. Strong knowledge of project and program management principles and PMBOK practices. Advanced proficiency with SQL and data querying. Experience with data modeling data mining and database management concepts. Proficiency with Power BI Tableau or comparable business intelligence tools. Advanced business intelligence analytical and problem-solving capabilities. Demonstrated ability to independently lead complex cross-functional initiatives. Exceptional organization prioritization time management and follow-through. Strong executive written verbal and presentation skills. Ability to evaluate project financial operational and performance data in the context of enterprise objectives. Strong risk dependency impact and scenario-analysis skills. Ability to influence senior stakeholders without direct authority. Ability to work independently with limited tactical oversight. Preferred Advanced Microsoft Excel skills. Strong experience with Asana Enterprise or comparable enterprise work-management platforms Experience developing executive dashboards scorecards KPIs and strategic performance reporting. Ability to analyze and combine data from multiple enterprise systems. Benefits ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including Medical Dental and Vision benefits Employer-paid Life and LTD 401k w/ matching – once eligibility is met Work/life balance Paid Volunteer Program Flexible working hours Generous FTO Remote work options Employee Discounts Parental Leave Gym membership / Exercise class stipends Our Awesome Culture Includes Working with talented collaborative and friendly people who love what they do Professional growth within Innovation environment On site in HQ Free daily lunches Awards 2025 Top Workplaces Employee Appreciation 2025 Top Workplaces Employee Well-Being 2025 Top Workplaces Professional Development 2025 Top Workplaces Leadership 2026 USA Today Top Workplaces 2026 NJ Top Workplaces Additional Information At ELLKAY we are committed to operating as a hybrid workplace offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections collaboration and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company visit www.ELLKAY.com. ELLKAY LLC is a Smoke-Free Workplace.
Business Analyst Location United States Work Model Remote / Hybrid / On-Site Employment Type Full-Time Experience 5+ Years Work Authorization Must be authorized to work in the United States Job Overview We are seeking an experienced Business Analyst with 5+ years of professional experience in business analysis requirements gathering process improvement and technology-driven projects. The ideal candidate will act as a bridge between business stakeholders product teams developers QA teams and project leadership translating business needs into clear requirements and actionable solutions. The candidate should have strong experience with Agile/Scrum SQL Jira Confluence process mapping data analysis and User Acceptance Testing (UAT). Key Responsibilities Gather analyze document and validate business and functional requirements. Conduct meetings workshops and interviews with business stakeholders to understand business needs. Translate business requirements into BRDs FRDs user stories use cases and acceptance criteria . Analyze existing business processes and identify gaps inefficiencies and opportunities for improvement. Create process flows workflow diagrams and business process documentation. Work closely with Product Owners Project Managers Developers QA Engineers and other stakeholders. Participate in Agile/Scrum ceremonies including sprint planning backlog refinement daily stand-ups sprint reviews and retrospectives. Manage and prioritize requirements throughout the Software Development Life Cycle (SDLC). Perform gap analysis impact analysis and root-cause analysis . Use SQL to analyze validate and reconcile business data. Support QA teams by reviewing test scenarios test cases and acceptance criteria. Coordinate and support User Acceptance Testing (UAT) . Validate delivered solutions against documented business requirements. Track requirements issues and project activities using tools such as Jira and Confluence . Develop reports dashboards and business insights using tools such as Power BI Tableau or Excel . Communicate complex business and technical information clearly to both technical and non-technical stakeholders. Identify opportunities for process optimization automation and technology improvements. Support production validation issue resolution and post-implementation activities. Required Qualifications 5+ years of professional experience as a Business Analyst Business Systems Analyst IT Business Analyst or similar role. Bachelor's degree in Business Information Technology Computer Science Engineering Finance or a related field. Strong experience in requirements gathering and business process analysis . Hands-on experience creating BRDs FRDs user stories use cases and acceptance criteria . Strong understanding of Agile/Scrum methodologies and SDLC . Experience with Jira and Confluence or similar requirements/project management tools. Strong SQL skills for data analysis and validation. Experience with UAT QA coordination and requirements validation . Strong knowledge of process mapping and workflow documentation. Experience working with cross-functional technical and business teams. Strong analytical problem-solving communication and documentation skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Preferred Qualifications Experience with Power BI Tableau or other data visualization tools . Knowledge of REST APIs JSON web services and system integrations . Experience with Microsoft Visio Lucidchart or similar process-mapping tools . Experience working with cloud-based applications such as AWS or Microsoft Azure . Familiarity with databases such as SQL Server Oracle PostgreSQL or Snowflake. Experience with automation and process improvement initiatives. Knowledge of BPMN or other business process modeling methodologies. CBAP CCBA PMI-PBA CSPO or related certification is a plus. Experience in Healthcare Financial Services Technology Retail Insurance or other enterprise environments is a plus. Core Skills Business Analysis Requirements Gathering Requirements Management Gap Analysis Impact Analysis Process Improvement Documentation BRD FRD User Stories Use Cases Acceptance Criteria Process Flows Methodologies Agile Scrum SDLC Waterfall Data SQL Data Analysis Data Validation Data Mapping Reporting Tools Jira Confluence Excel Visio Lucidchart Visualization Power BI Tableau Testing UAT Test Case Review Functional Testing Requirements Validation Technical APIs REST JSON Databases Cloud Applications U.S. Candidate Requirements Candidate must currently reside in the United States . Candidate must have 5+ years of relevant Business Analyst experience . Candidate must be authorized to work in the United States. Candidates should be available during applicable U.S. business hours . This position is open to candidates located within the United States . Compensation Estimated Salary Range $95000 – $140000 per year depending on experience location technical skills and industry. For highly technical Senior Business Analysts with strong SQL Agile data and systems-analysis experience compensation may be higher. Equal Opportunity Employer We are committed to providing equal employment opportunities to all qualified candidates and encourage applications from candidates with diverse professional backgrounds.
Position Summary The Business System Analyst (BSA) serves as a key liaison between business stakeholders and technology teams driving the analysis design implementation and continuous improvement of systems and processes that support Penn Foster Group's mission of providing accessible high-quality education and workforce development solutions. This role partners with departments across Student Services Admissions Academic Operations Finance Marketing Workforce Development and Technology to identify business needs optimize processes and deliver scalable technology solutions. The BSA translates business requirements into functional specifications supports system enhancements and helps ensure enterprise applications—including Student Information Systems (SIS) Learning Management Systems (LMS) Financial Services Data Platforms and integrated platforms - effectively support organizational goals and student success outcomes. Key Responsibilities Business Analysis & Stakeholder Engagement Partner with business leaders and subject matter experts to understand operational challenges strategic objectives and system needs. Facilitate requirements gathering sessions workshops process reviews and stakeholder interviews. Elicit analyze document and validate business functional and non-functional requirements. Serve as a trusted advisor to stakeholders by recommending process and technology improvements. Build strong relationships across business units to ensure alignment and successful solution adoption. Act as the ‘Tip of the Spear’ by working with stakeholders to understand the problem statement business impact scope and success criteria before pulling in the Technical Leads for level of effort. Facilitate weekly stakeholder and business domain prioritization sessions for projects and ad hoc requests ensuring alignment with company Bets. Push back when requests are unclear or lack a well-defined business need and impact. Understand when Ad Hoc requests can be bundled into projects with the goal to minimize Ad Hoc requests Process Improvement & Solution Design Analyze current-state business processes and identify opportunities for efficiency automation and improved user experiences. Develop future-state process maps workflows and business solutions. Collaborate with technical teams to design scalable solutions that support business and student lifecycle objectives. Evaluate the impact of proposed system changes on users processes integrations and reporting. Translate complex business and technical requirements into service blueprints for clarity to non-technical partners to facilitate simplification and prioritization. Systems & Technology Support Support enterprise platforms including Student Information Systems (SIS) Learning Management Systems (LMS) Financial Services Data Platforms and related integrated applications. Document system requirements functional specifications user stories and acceptance criteria. Participate in system implementations upgrades enhancements and integration projects. Assist in managing data quality reporting requirements and process standardization efforts. Work closely with vendors and internal technology teams to resolve system issues and implement enhancements. Project Delivery Collaborate with Product Managers Technology teams and functional domain experts throughout the project lifecycle. Support backlog refinement prioritization sprint planning and release activities within Agile environments. Monitor project progress and proactively identify risks dependencies and potential roadblocks. Ensure solutions are aligned with business objectives and organizational priorities. Act as the Technical Product Manager for the team helping to run sprint rituals and Jira planning Testing & Quality Assurance Develop test plans test cases and user acceptance testing (UAT) scenarios. Coordinate and facilitate UAT with business stakeholders. Validate that delivered solutions meet documented requirements and quality standards. Support defect identification prioritization and resolution activities. Documentation & Training Create and maintain business process documentation system workflows and knowledge base materials. Develop training materials and user guides for new processes and system enhancements. Support organizational change management and user adoption efforts. Data & Reporting Champion our drive for Self Service acting as an SME and advisor to the business and recognizing where and when additional training opportunities would be required Become a SME on our reporting platforms - PowerBI Tableau and Business Objects Understand how to navigate our sematic layer on Databricks to answer and research data related questions. Collaborate with reporting and analytics teams to define business reporting requirements. Analyze data trends and identify opportunities to improve operational performance and student outcomes. Support data governance and continuous improvement initiatives. Required Qualifications Bachelor's degree in Business Administration Information Systems Education Technology Computer Science or related field. 5+ years of experience as a Business Analyst Business Systems Analyst or related role. Experience gathering documenting and managing business requirements. Strong understanding of business process analysis and process improvement methodologies. Excellent communication facilitation and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving capabilities. Experience with Agile methodologies and tools such as Jira Azure DevOps or similar platforms. Experience with process mapping tools such as Figma Lucidchart Visio or Miro. Hands on experience with reporting platforms such as PowerBI Tableau and Business Objects. Excellent knowledge of SQL reporting tools and data analysis concepts. Experience using ChatGPT and Claude to accelerate and automate the work process. Experience using SQL for navigating and querying data on Databricks. Preferred Qualifications Experience working within higher education online education EdTech workforce development or student services environments. Experience with Salesforce CRM platforms SIS LMS ERP or other enterprise applications. CBAP CCBA PMI-PBA Salesforce or Agile certifications preferred. Experience on our reporting platforms - PowerBI Tableau and Business Objects. Working Conditions & Hiring Process U.S. Work Location Requirement All employees must reside in and perform work within the United States. We do not support international remote work arrangements for this role. Travel Expectations While this is a remote position occasional travel may be required for team meetings company events conferences summits etc. Candidates must be willing and able to travel as needed. On-Camera Work Environment We operate in a highly collaborative remote on-camera culture. Employees are expected to be on camera during meetings unless extenuating circumstances apply. Recorded Video Interviews All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement. Background Checks Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements which may include verification of employment history education and criminal background where permitted by law. Identity Verification (Form I-9) As part of our onboarding process all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification which may require an in-person identity verification step with an authorized representative. About Us At Penn Foster Group we are transforming online learning to help learners by uniting Penn Foster CareerStep Ashworth College James Madison High School the New York Institute of Photography the New York Institute of Art and Design and other education platforms. Together we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder Thomas Foster pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today with the partners who use our education and training programs we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market. Equal Employment Opportunity We strive toward Diversity Equity and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities lived experiences and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity equity and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have to becoming the type of company we want to work in. What We Offer We offer a robust benefits package that includes medical dental vision flexible spending generous paid time off sponsored volunteer opportunities a 401K with a company match plus free access to all of our online programs.
Dublin, County Dublin, Ireland
Reinforce Learning Limited is an education technology company delivering high-quality reliable and learner-focused digital learning solutions. The company focuses on personalised educational experiences interactive learning online classes assignments and tasks regularly updated course content and certificates of completion. By combining technology skilled instructors educational content and data-driven insights Reinforce Learning aims to help learners strengthen their knowledge identify areas for improvement and achieve better learning outcomes. Its digital learning solutions are designed to support individual learning needs provide timely feedback encourage learner engagement and enable tailored content and support as learners progress. Role Description The Information Technology Business Analyst is a full-time role that can be based at the company's office in Clonee remotely or through a hybrid working model. The role involves acting as a key liaison between business stakeholders instructors learners and IT teams to understand business and educational objectives analyse existing processes and translate business needs into clear actionable technical requirements. Working as part of a dynamic technology and learning solutions team you will collaborate with project managers software engineers developers testers instructors content teams and other stakeholders to deliver learner-focused digital solutions. Key responsibilities include eliciting and documenting business and functional requirements preparing user stories process maps and functional specifications and supporting solution design implementation testing user training and change management activities. Key Responsibilities Serve as a trusted advisor by providing analysis and recommendations on learning platforms business applications software solutions data-driven learning tools and supporting technologies. Engage with business stakeholders instructors learners and technical teams to elicit analyse document and validate business functional and technical requirements. Conduct feasibility studies cost-benefit analyses and business impact assessments for new platform features applications and technology initiatives. Recommend and support the adoption and integration of emerging technologies to improve learner engagement personalised learning operational efficiency and learning outcomes. Evaluate existing learning processes learner journeys data flows applications and platform functionality identifying opportunities for optimisation and continuous improvement. Prepare business requirements functional specifications user stories process maps and other project documentation to support solution delivery. Support the implementation integration testing deployment and ongoing optimisation of the company's learning platform and related digital systems. Develop and coordinate system testing user acceptance testing (UAT) and validation activities to ensure solutions meet business learner and quality requirements. Support requirements relating to online classes interactive learning assignments and tasks course content learner progress tracking feedback and certificates of completion. Analyse learner engagement and performance data to identify trends strengths areas for improvement and opportunities to provide more personalised content and support. Monitor solution performance analyse business and learning outcomes and recommend enhancements that maximise value for learners and the company. Stay current with industry trends educational technologies data analytics artificial intelligence regulatory requirements and best practices to support continuous innovation and high-quality learner experiences. Skills & Experience Proven experience in business analysis including requirements elicitation stakeholder engagement and documentation of business functional and non-functional requirements. Strong analytical and problem-solving skills with the ability to interpret data identify trends and provide practical business and learner-focused insights and recommendations. Experience in analysing modelling and improving business and user processes using appropriate methodologies and tools. Good understanding of information technology concepts business applications software development digital platforms cloud services data analytics and system architectures. Experience working with project delivery methodologies such as Agile and/or Waterfall including requirements analysis solution design testing and implementation. Excellent verbal and written communication skills with the ability to collaborate effectively with business stakeholders instructors learners and cross-functional technical teams. Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Ability to work independently while contributing effectively within a collaborative team. Prior experience in an IT Business Analyst software digital platform or technology consulting role is highly desirable. Knowledge or experience in learning management systems educational technology online learning learner analytics artificial intelligence or personalised digital experiences would be advantageous. Willingness to continuously develop technical business and professional expertise. Qualifications Bachelor's degree in Information Technology Computer Science Business Information Systems Software Engineering Data Analytics or a related discipline. An equivalent combination of relevant professional experience and technical expertise may be considered. Knowledge of recognised business analysis frameworks methodologies and industry best practices. Relevant professional certifications such as IIBA ECBA/CCBA/CBAP PMI-PBA Agile Scrum ITIL Microsoft AWS Azure or equivalent would be advantageous but are not essential. Knowledge or experience in educational technology digital learning platforms data analytics or related technologies would be beneficial. Commitment to continuous professional development and willingness to learn new technologies tools and methodologies. Personal Attributes Strong work ethic with a proactive and learner-focused approach. Excellent interpersonal verbal and written communication skills. Highly motivated with a positive attitude and willingness to learn. Collaborative team player who can also work independently. Flexible adaptable and capable of managing changing priorities. Demonstrates professionalism integrity consistency and accountability. Brings energy enthusiasm and a commitment to delivering high-quality outcomes for learners and the business.
This role is open to candidates in LATAM - (Colombia Argentia Brazil Mexico Chile Equador Venezuela) Please share your resume in English Our client is looking for a Senior Business Analyst (7+ years of experience) to support the Salesforce-based Research Management System (RMS) and other applications supporting the Center for Research and Innovation (CRI) . This role focuses on business process analysis requirements management SDLC documentation system integrations data management and platform enhancements. Role Summary The Senior Business Analyst partners with business stakeholders project managers developers and QA teams to define requirements support application enhancements and ensure successful delivery. The role emphasizes requirements traceability documentation quality and adherence to SDLC standards . Key Responsibilities As a member of the team you will Lead requirements gathering through stakeholder interviews workshops and analysis sessions. Translate requirements into user stories with clear acceptance criteria including functional and non-functional requirements. Ensure compliance with client SDLC standards and documentation practices. Maintain end-to-end traceability from business requirements through testing and production release . Ensure requirements are testable clearly documented version-controlled and validated through QA/UAT activities. Develop and maintain project documentation including Business system and functional requirements Process flows and integration documentation Traceability matrices Test cases and validation criteria Support Agile delivery through Backlog refinement Sprint planning Daily stand-ups and sprint ceremonies Collaborate with business stakeholders Salesforce administrators developers and QA teams. Produce supporting deliverables such as process diagrams wireframes release notes and user documentation. Identify opportunities for process optimization automation and user experience improvements . Support production operations including issue triage and root cause analysis. Manage multiple concurrent initiatives in a fast-paced environment. Requested Qualifications 7+ years of Business Analyst experience supporting software delivery systems analysis or product development. Experience with healthcare technology and standards such as EHR HL7 FHIR and DICOM is highly desirable. Strong experience supporting SaaS platforms Salesforce experience strongly preferred . Proven experience in Agile/SCRUM environments including distributed or offshore teams. Proficiency with Jira Confluence and workflow/prototyping tools (e.g. Lucidchart Loveable). Strong understanding of Business process analysis and optimization System integrations and data flows SaaS ecosystems Reporting and analytics platforms Experience documenting non-functional requirements (NFRs) . Ability to work independently in a remote environment while managing multiple priorities. Strong written and verbal English communication skills experience supporting U.S.-based stakeholders preferred. Relevant certifications such as CBAP CCBA PMI-PBA CSM SAFe Salesforce Business Analyst or Salesforce Administrator are highly desirable. Working Model Nearshore / Remote role Requires overlap with U.S. Eastern Time (ET) working hours - 8 AM - 5 PM EDT Operates in a remote-first documentation-driven environment .
Chantilly, VA
At Technatomy we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We provide solutions to agencies and entities including the Department of Veterans Affairs Department of Defense Defense Logistics Agency National Institute of Health and more. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business. If this sounds like an environment where you can thrive keep reading! We are seeking an experienced Business Analyst / Scrum Master to combine requirements analysis with hands-on Agile team facilitation for an enterprise Pega-based modernization effort within the Department of Veterans Affairs. The role translates business needs into a well-managed backlog while facilitating daily delivery sprint ceremonies stakeholder demonstrations metrics and impediment removal. The ideal candidate brings strength in both analysis and team enablement prior VA experience is helpful but not required. Duties And Responsibilities Facilitate daily stand-ups sprint planning backlog refinement sprint reviews retrospectives and related Agile working sessions. Work with Product Owners and stakeholders to elicit analyze document and prioritize business and system needs. Translate planning budgeting execution acquisition reporting workflow and compliance needs into user stories acceptance criteria and sprint-ready backlog items. Maintain backlog quality dependencies task-board status burndown information action items and delivery risks. Prepare weekly backlog velocity/burndown and risk inputs that provide transparent visibility into sprint progress. Identify impediments and coordinate with technical business security data testing and program stakeholders to support timely resolution. Maintain requirements traceability and help ensure stories remain aligned with approved processes architecture controls and acceptance expectations. Plan and support sprint demonstrations capture stakeholder feedback and translate approved changes into backlog updates and release-planning inputs. Support functional testing and UAT by clarifying expected behavior reviewing acceptance criteria and coordinating business validation. Promote collaboration predictable delivery continuous improvement and disciplined documentation across the team. Knowledge And Skills Required 5+ years of combined experience in business analysis Agile delivery Scrum facilitation product analysis or comparable software-delivery roles. Practical experience facilitating Scrum Kanban or hybrid Agile ceremonies for a cross-functional delivery team. Demonstrated ability to elicit and document requirements user stories use cases acceptance criteria and process information. Experience with backlog refinement prioritization dependency management sprint metrics UAT support and requirements traceability. Ability to balance facilitation responsibilities with hands-on analysis and documentation. Strong communication facilitation conflict-resolution analytical and problem-solving skills. Experience with Jira Confluence SharePoint Teams or comparable Agile and collaboration tools. Ability to work effectively with Government stakeholders Product Owners developers architects testers trainers and support teams. Knowledge And Skills Desired Experience in Federal financial acquisition health or another regulated environment Department of Veterans Affairs experience is a plus not a requirement. Familiarity with PPBE enterprise workflow case management reporting or low-code SaaS delivery. Exposure to Pega or another low-code/workflow platform. CSM PSM SAFe Scrum Master PMI-ACP CBAP PMI-PBA or comparable certification is preferred but not required. Education Bachelor’s degree in Business Administration Information Systems Project Management Computer Science or a related discipline or an equivalent combination of education and experience. Clearance Must be able to obtain and maintain a Public Trust clearance. WORK LOCATION Remote As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. This position requires U.S. citizenship or Green card. This position is contingent upon contract award. Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race color religion national origin sex age marital status disability or veteran status or any other status protected by applicable law. See Job Desc ription
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